Quest Newmarket Serviced Apartments

Hotels
•
Quest Apartment Hotels
8.6 (874 reviews)
31-39 Davis Crescent , Auckland , nz

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Cleanliness issues
Service frequency not sufficient
Pigeon droppings on balcony

Categories

Cleanliness
7.79
There were issues with smells in the rooms and a need for improvements in overall cleanliness.
Service
9.26
Staff were friendly and tried their best to resolve issues despite challenges.
Location
9.3
Great location close to shopping, restaurants, and public transport.
Room Quality
8.25
Rooms were generally comfortable, but some had plumbing issues.
Amenities
8.28
Basic amenities present, but some need maintenance and upgrades.
Value for Money
8.24
Value reflects location and comfort, but some experiences were disappointing.
Food and Beverage
8.79
Limited feedback, but meets standard expectations for a hotel.
Overall Experience
8.86
Overall experience was positive with friendly staff and excellent location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:02

Property Description

Modern Serviced Apartments with Kitchenette
Quest Newmarket offers modern serviced apartments equipped with a kitchenette and satellite TV, providing guests with the convenience and comfort of a home away from home.

Convenient Location with Easy Access to Popular Attractions
Situated next to the Link bus stop, guests can easily explore Auckland city centre, Ponsonby, and other attractions. The proximity to The University of Auckland-Grafton Campus, Vector Arena, and Ellerslie Racecourse makes it an ideal choice for both leisure and business travelers.

Complimentary WiFi and On-Site Amenities
Guests at Quest Newmarket can enjoy complimentary WiFi and access to laundry facilities, a dining setting, and a work desk in all apartments. The large covered car parking area adds to the convenience of staying at this modern property.

Book your stay at Quest Newmarket for a seamless blend of comfort, convenience, and modern amenities.

Important information:

Reception hours are:
Monday to Friday: 07:00-21:30
Weekends and Public Holidays: 08:00-18:00

If you expect to arrive outside reception opening hours, please inform Quest Newmarket Serviced Apartments in advance, using the contact details found on the booking confirmation.

Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card and a 3% charge when you pay with an American Express credit card.

Please note upon arrival, each guest will be required to sign a standard Quest registration form, and the property's Terms of Stay.

Photo ID is required by all guests at check-in or prior to arrival.

Please note that the total price of the reservation will be charged upon check in.

Please note check-in time is 14:00. Early check-in may be available, if arranged in advance with the property. Please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

8.6
Based on 874 reviews
Cleanliness: 7.79
Service: 9.26
Location: 9.3
Room Quality: 8.25
Amenities: 8.28
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.86
A
Andrea • couple • nz
9
Good location
2026-06-20 • via Nuitee
Y
yuhan • extended_group • nz
8
2026-06-17 • via Nuitee
T
Tanki Li • solo_traveller • nz
8
Pros:

Great location, close to shops and public transport. The room is clean and it was great for a long term stay!

Cons:

Nothing.

2026-06-17 • via Nuitee
J
Juneen • extended_group • au
9
2026-06-15 • via Nuitee
M
Matthew • family_with_children • nz
10
Not long enough but we enjoyed our stay.
Pros:

We have stayed at The Quest, nice and close to shops and restaurants and you don't even have to drive, Easy to get back on the motorway.

Cons:

There was nothing we didn't like just wished we could have stayed longer.

2026-06-14 • via Nuitee
K
Kim • couple • nz
9
As non-travelers, we found it fantastic to park the car in the secure car park and walk everywhere.
Pros:

Location, and so easy to get in and out.

Cons:

Maybe a refresh of the bath/shower.

2026-06-13 • via Nuitee
K
kate • couple • nz
9
2026-06-03 • via Nuitee
K
Kate • family_with_children • nz
9
Pros:

Perfect location for our needs, super comfortable and everything we needed. The staff were absolutely lovely to deal with.

Cons:

The sink plug was broken so would not drain water.

2026-06-02 • via Nuitee
P
Prue • extended_group • nz
9
Pros:

The bed was super comfortable

2026-06-02 • via Nuitee
P
Patricia • family_with_children • nz
7
Pros:

The location was great, carpark also outstandingly easy to find, relatively quiet area at night, the lady at the front desk was very friendly :)

Cons:

Apartments aren’t serviced on Sundays or public holidays, this wasn’t specified in the booking. The extractor fans in the bathrooms didn’t work. No lock in the ensuite door.

2026-06-01 • via Nuitee
R
Rachel • couple • gb
9
Great location, good base for work
Pros:

Excellent location with easy access to all of the shops, restaurants etc in Newmarket and I could walk to the place I was working. Well equipped kitchen, great to have a washer and dryer and the separate bedroom.

Cons:

Convenient location does come with the downside of traffic noise during the day but it was very quiet at night.

2026-06-01 • via Nuitee
P
Pauline • couple • nz
10
Friendly staff, clean & spacious space, had everything we needed :)
Pros:

The staff at reception was welcoming, the room was everything that we needed esp with a bath & an outside area. It was what we need for a long weekend getaway :)

2026-06-01 • via Nuitee
L
Leigh • solo_traveller • nz
10
Awesome ☺️
Pros:

A special thank you to the front desk team. They were efficient, calm, professional, helpful, and genuinely kind. Their friendly manner made me feel welcome from the moment I arrived and contributed greatly to an enjoyable stay.”

Cons:

I liked the property.

2026-05-31 • via Nuitee
J
Judi • couple • au
10
2026-05-31 • via Nuitee
S
Susan • couple • nz
4
Compared to other Quests we have stayed in this was well below standard. Will not stay again.
Pros:

Washing machine and dryer. Walk into Newmarket.

Cons:

Most things. Poorly equipped kitchen. Shower over the bath. Right on train line so noisy. Not enough bedding.
Reception was friendly but not helpful.

2026-05-29 • via Nuitee
A
Amy • solo_traveller • nz
9
Good stay.
Pros:

Good location and comfortable bed.

Cons:

Nothing, maybe would be nice to have a few herbal tea options.

2026-05-28 • via Nuitee
A
Adeline • solo_traveller • au
8
Convenient.
Pros:

Room is a good size, with a good working kitchen. Outdoor area is very nice. Once inside the building, the room key was easy to retrieve from safe. Easy to drop off under the reception shutter when leaving.
good location for the office with plenty cafes/restaurants around.

Cons:

Small issue on late check-in: the person did not answer the bell. I had to phone on my mobile for them to tell someone to pick up when I ring the bell.

2026-05-25 • via Nuitee
V
Voi • solo_traveller • au
9
Pros:

Very comfortable and everything was great

Cons:

Nothing

2026-05-24 • via Nuitee
P
paul raymond • couple • nz
9
2026-05-24 • via Nuitee
A
Ali • solo_traveller • nz
8
2026-05-22 • via Nuitee