Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Direct beach access
Friendly, helpful staff
Nice sea views
Good pool and family-friendly amenities
Spacious, comfortable rooms
Tasty food and buffet options
Spa/massage available
Cons:
Dirty AC filters causing respiratory issues
Shower leakage creating slippery floor (safety concern)
Elevator alignment and many stairs (accessibility issues)
Bar product prices/value for money
Repetitive breakfast items
Some room fixtures damaged (bathroom door) and missing bins
Outdated lobby and lobby bathroom condition

Categories

Cleanliness
7.8
Mixed: rooms described as clean and spacious but multiple reviews cite very dirty AC filters causing rhinitis and a persistent shower leak that created slipperiness.
Service
9.1
Very positive: numerous comments praise staff as extremely friendly, helpful and welcoming (bar staff singled out), though one receptionist was noted as not very friendly.
Location
9.5
Excellent: direct beach access and sea views repeatedly highlighted as major advantages.
Room Quality
8.6
Generally good: rooms are described as spacious and comfortable with great views, but issues noted include a damaged bathroom door and lack of bins in one review.
Amenities
8.8
Strong: pool and spa praised (good for families), direct beach access and on-site amenities seen as positives; some comments about an outdated lobby and elevator alignment problems.
Value for Money
8
Slightly below average: overall experience seen as good, but guests complained about the bar product prices and questioned price-quality for bar items.
Food and Beverage
8.9
Positive: many guests enjoyed the food and buffet breakfast, describing it as delicious; some noted repetition of certain breakfast items across days.
Overall Experience
8.9
Very positive overall stay: multiple reviewers said the hotel made their Cartagena visit much better and would return, tempered by service/maintenance issues noted above.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Impressive Building with Beach Access and Pool
Hotel Dann Cartagena boasts an impressive building with direct beach access and a sparkling swimming pool, offering a picturesque setting for your stay.

Luxurious Rooms with Modern Amenities
The air-conditioned rooms at Dann Cartagena are elegantly furnished with plasma TVs, minibars, and spacious seating areas, ensuring a comfortable and relaxing experience during your visit.

Gastronomic Delights and Relaxation
Indulge in a delicious buffet breakfast at Bucaneros Restaurant, savoring local seafood and international dishes. Unwind by the pool on sun loungers, pamper yourself with a rejuvenating massage, or bask in the sun on the beach.

Ready to experience luxury and relaxation at Hotel Dann Cartagena? Book now for an unforgettable stay!

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTG

Location

Guest Reviews

8.7
Based on 1162 reviews
Cleanliness: 7.8
Service: 9.1
Location: 9.5
Room Quality: 8.6
Amenities: 8.8
Value for Money: 8
Food and Beverage: 8.9
Overall Experience: 8.9
J
JESUS • couple • co
9
Maravilloso hotel
2026-10-30 • via Nuitee
J
julian david • couple • us
10
2026-10-27 • via Nuitee
P
PAOLA • family_with_children • co
10
Pros:

Todo

2026-10-26 • via Nuitee
R
RUTH • family_with_children • co
8
Tranquilidad
Pros:

Ubicación

Cons:

La relación calidad precio de los productos del bar

2026-10-25 • via Nuitee
F
Freddy • extended_group • pe
10
2026-10-22 • via Nuitee
J
JULIO • couple • es
10
ES UN HOTEL EXCEPCIONAL
Pros:

ADEMÁS DE LO AGRADABLE QUE ES EL DANN , RESALTO MUCHISIMO LO BIEN QUE TE HACEN SENTIR TODAS LAS PERSONAS QUE ALLÍ LABORAN , SON SUPER AMABLES ...

Cons:

...

2026-10-20 • via Nuitee
A
Adriana • couple • co
10
Pros:

Todo estuvo maravilloso.

Cons:

Todo estuvo muy bien.

2026-10-20 • via Nuitee
G
GERARD • couple • co
8
Bien en términos generales.
Cons:

No había papeleras en la habitación.

2026-10-18 • via Nuitee
R
Ramírez • couple • co
10
Pros:

La vista al Mar y la fruta al desayuno y la comida a la carta y la piscina

Cons:

Que habían muchos productos de consumo al desayuno que se repetían todos los días hablo de las Arinas

2026-10-14 • via Nuitee
Q
Quijano Q • couple • co
10
2026-10-12 • via Nuitee
M
MARTHA • couple • co
10
2026-10-12 • via Nuitee
H
Hiedi Yamilka • family_with_children • mx
10
Pros:

La alberca excelente si viajas en familia

2026-10-09 • via Nuitee
H
Hernan • couple • us
9
Excellent
Pros:

Everything was wonderful

Cons:

Too many stairs

2026-09-18 • via Nuitee
S
svf5073 • solo_traveller • us
10
Great experience!
Pros:

We had a wonderful experience at Hotel Dann and would absolutely recommend it. The entire staff was incredibly friendly, helpful, and welcoming throughout our stay. The food was delicious, the amenities were excellent, and I had a fantastic massage at the spa.

The direct beach access was another huge plus and made it so easy to enjoy the water without having to leave the property. Honestly, the hotel had everything we needed, which made our time in Cartagena so much more relaxing and enjoyable.

Our stay at Hotel Dann genuinely made our Cartagena experience 100% better. It was comfortable, convenient, and a great place to come back to after spending the day exploring. We would definitely stay here again!

Cons:

N/A

2026-09-16 • via Nuitee
G
Gloria Esmeralda • solo_traveller • co
9
2026-09-15 • via Nuitee
A
Alfonso • solo_traveller • co
9
Nos enacnata el Hotel
Pros:

La calidad Humana tenemos 6 años que sielpre pasamos un fin de semana alla.

Cons:

La puerta del baño algo averiada cosa q me parecio
Extraño

2026-09-14 • via Nuitee
P
Palacios • solo_traveller • mx
8
Atención a estos detalles
Pros:

Que está del lado de la playa y se accede a ella. También el trato de las personas de su restaurante son muy amables.
La habitación muy limpia, espaciosa y con una vista al mar espectacular

Cons:

Que había una fuga en la regadera y salía el agua hasta la estancia, peligrosa porque me resbalé y no la arreglaron los 6 días que estuvimos.

2026-09-14 • via Nuitee
G
Gerardo • couple • ch
9
2026-09-13 • via Nuitee
J
jlagunab • couple • co
10
2026-09-13 • via Nuitee
A
Alarcon • solo_traveller • co
10
2026-09-13 • via Nuitee