Hotel Dann Cartagena

Hotels
Dann Hotels
8.8 (1305 reviews)
Avenida Las Velas No 1-60, El Laguito , Cartagena de Indias , co

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room maintenance needed

Categories

Cleanliness
8.28
Several reviews noted issues with cleanliness, particularly with room maintenance.
Service
9.45
Staff were repeatedly described as friendly and attentive, providing commendable service.
Location
9.49
The location received positive feedback for its proximity to the beach and convenient access.
Room Quality
7.94
Some rooms need updating and there were issues with air conditioning, impacting overall quality.
Amenities
8.47
Amenities were generally positively mentioned, but some guests found issues with the pool temperature.
Value for Money
8.93
Guests felt that the pricing was acceptable given the overall experience, despite certain shortcomings.
Food and Beverage
8.98
Breakfast received positive comments, although there were a few critiques regarding variety.
Overall Experience
8.85
Mixed experiences overall, with many guests expressing an intention to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:27

Property Description

Impressive Building with Beach Access and Pool
Hotel Dann Cartagena boasts an impressive building with direct beach access and a sparkling swimming pool, offering a picturesque setting for your stay.

Luxurious Rooms with Modern Amenities
The air-conditioned rooms at Dann Cartagena are elegantly furnished with plasma TVs, minibars, and spacious seating areas, ensuring a comfortable and relaxing experience during your visit.

Gastronomic Delights and Relaxation
Indulge in a delicious buffet breakfast at Bucaneros Restaurant, savoring local seafood and international dishes. Unwind by the pool on sun loungers, pamper yourself with a rejuvenating massage, or bask in the sun on the beach.

Ready to experience luxury and relaxation at Hotel Dann Cartagena? Book now for an unforgettable stay!

Important information:

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Please note special conditions apply for more than 3 reservations. Payment before arrival via bank transfer is required. The property or call Center will contact you after you book to provide instructions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 10 years old stay for US$18 per person per night when using an existing bed.
    Children from 11 years old to 17 years old stay for US$43 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1305 reviews
Cleanliness: 8.28
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.93
Food and Beverage: 8.98
Overall Experience: 8.85
C
Carlos solo_traveller pe
4
Pros:

Nada que resaltar

Cons:

No había agua en la habitación, ni internet..dijeron si gusta le subo una botella de agua para su aseo

2026-05-23 via Nuitee
F
FRANCISCO couple cl
10
Pros:

Excelente atención y ubicación. El personal muy atento.

Cons:

Problemas con uno de los baños de la habitación, pero fue fácilmente solucionado

2026-05-22 via Nuitee
F
Francisco solo_traveller pt
6
Pros:

hotel agradavel e limpo.

Cons:

a configuração do elevador que so fica entre os pisos, entao vc tem que subir entre o 3 e 4 piso para depois ddescer para o 3. do lobby tem que subir un meio piso para pegar o elevador.
A internet ficou mais de 1 dia sem funcionar nos quarto sem ter resolução

2026-05-21 via Nuitee
A
Andrea family_with_children co
9
2026-05-20 via Nuitee
S
Sarria solo_traveller co
10
2026-05-20 via Nuitee
S
Sherman Dee couple us
9
A great option in Boca Grande
Pros:

The location and ocean views are spectacular. The attentive, friendly staff is a huge plus

Cons:

There were some details about the room: air conditioning system needs updating and the rooms need some basic maintenance.

2026-05-20 via Nuitee
Y
YASMIN family_with_children co
1
2026-05-15 via Nuitee
I
ISMAEL solo_traveller cl
7
Podría ser un gran hotel
Pros:

La vista de la habitación, el espacio de la piscinay el acceso directo a la playa.

Cons:

Había personal muy simpático en el hotel y otro que ni si quiera te saludaba.
El desayuno tiene mucho espacio de mejora, su calidad era baja y muy poca variedad (ejemplo sólo jugo de tomate de árbol), se acababan las cosas, el arequipe no era rico.
Había un taladro que no paraba de sonar en la pieza de arriba de nosotros.

2026-05-09 via Nuitee
E
erasmo solo_traveller ch
10
Pros:

Tutto

2026-05-07 via Nuitee
G
Gautier extended_group fr
10
2026-05-06 via Nuitee
A
Adriana Lucía couple co
7
Buen lugar
Pros:

El
Lugar hermoso , la playa excelente!

Cons:

Desafortunadamente el aire acondicionado no me funcionó y cuando informé en la recepción, la
Solución era mandar a alguien de mantenimiento pero debía estar en la habitación. No lo hice xq mi estadía era corta y tenía todo el tiempo planeado con anticipación, esperaba que me cambiaran de habitación y así se hubiese solucionado el inconveniente. Sufrimos de calor en el cuarto . Eso nos incomodo demasiado!

2026-05-05 via Nuitee
C
charlotte solo_traveller fr
10
2026-05-04 via Nuitee
F
Felipe family_with_children de
8
Average. Next time I rather pay a bit more and go to the better hotels nearby
Pros:

Quite an average hotel.

Cons:

Breakfast was very mediocre. Staff were unpleasant. No service culture whatsoever. They don’t even try

2026-05-03 via Nuitee
V
Valentina solo_traveller ar
5
2026-05-01 via Nuitee
F
Fernando couple br
10
Pros:

Muito bom

Cons:

O horário do Check in

2026-05-01 via Nuitee
M
Marcela Vásquez solo_traveller co
9
Mi estadía en el Dann
Pros:

Amabilidad del personal, limpieza, orden

Cons:

Accesos, escalas

2026-04-28 via Nuitee
J
Juan Sebastian family_with_children co
9
2026-04-27 via Nuitee
K
Karina couple ec
9
hermosa estancia
Pros:

la piscina, la ubicacion, el desayuno, la atención

Cons:

el restaurante en la cena un dia fue increible delicioso y la atencion expectacular, al dia siguiente fatal todo, no regrese a comer

2026-04-25 via Nuitee
E
Edgardo couple us
8
2026-04-25 via Nuitee
J
Javier Enrique couple co
10
2026-04-24 via Nuitee