Candlewood Suites Jacksonville Southpoint

Hotels
•
Candlewood Suites
9 (201 reviews)
4699 S Lenoir Avenue , Jacksonville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Cleanliness
Great service
Good location
Comfortable rooms
Cons:
Issues with room booking
Noise from other rooms
Limited amenities

Categories

Cleanliness
9.33
Multiple reviews mention very clean premises and clean rooms.
Service
9.8
Positive mentions of great customer service, although one negative experience was noted.
Location
9.34
Several reviews praised the nice location, close to dining options.
Room Quality
8.79
Most reviews commented positively on room quality, but some had issues with specific rooms.
Amenities
8.32
Complaints about the small pool and lack of breakfast options were noted.
Value for Money
9.28
Many reviews indicated good value given the cleanliness and service.
Food and Beverage
7.83
No breakfast included was criticized; thus, the score is lower.
Overall Experience
9.3
Overall positive sentiment with highlights on cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 20:26

Property Description

Fully Equipped Kitchen in Every Room:
Enjoy the convenience of a fully equipped kitchen in every room at Southpoint Suites, perfect for longer stays or quick meals on the go.

Complimentary Grab-and-Go Breakfast:
Start your day right with a free grab-and-go breakfast offering a variety of options like breakfast bars, muffins, and hot cereal, along with coffee and tea.

Convenient Amenities and Services:
Benefit from amenities like free WiFi, 24-hour front desk, laundry facilities, and free onsite parking during your stay at Southpoint Suites.

Book now to experience comfort and convenience at Southpoint Suites during your visit to Jacksonville!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 201 reviews
Cleanliness: 9.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 7.83
Overall Experience: 9.3
F
Florina • solo_traveller • us
10
Overall awesome
Pros:

The room was spacious and clean. I will stay there again.

Cons:

No breakfast.

2026-06-01 • via Nuitee
S
Susan • couple • us
10
Excellent!
Pros:

Very affordable and clean place... great coffee!

Cons:

N/A

2026-05-28 • via Nuitee
J
Julia • couple • us
9
My stay was refreshing
Pros:

Was clean and ideally located

Cons:

Nothing

2026-05-25 • via Nuitee
A
A • couple • us
10
Pros:

Nice and quiet

Cons:

N/a

2026-05-23 • via Nuitee
Z
Zadie • couple • us
10
Great staying experience
Pros:

Staff was helpful, especially Nicole. Place was clean, free wash, liked it was a suite & close to restaurants

2026-05-21 • via Nuitee
K
Kazandra • couple • us
7
Pros:

The staff was nice and helpful easy access in and out

Cons:

Room had a weird smell to it and AC wasn’t too strong had some hot nights

2026-05-20 • via Nuitee
C
Connie Wunderly • solo_traveller • us
1
Pros:

Clean & quiet. Good location.

Cons:

We paid for a Queen Suite & only got a full size bed with regular room. We slept awful. The room also wasn't ready when we got there after check in time.

2026-05-18 • via Nuitee
T
Towanna • couple • us
10
I love it here
Pros:

Beautiful , tea machine

2026-05-17 • via Nuitee
E
Elyse • solo_traveller • us
10
2026-05-16 • via Nuitee
D
Deborah • couple • us
10
When I have to stay in Jax I will always choose this hotel!
Pros:

Staff was amazing! clean comfortable and never once felt unsafe!

2026-05-14 • via Nuitee
M
meshawnda • solo_traveller • us
8
2026-05-12 • via Nuitee
S
Shawana • solo_traveller • us
10
Cons:

Wifi went out on me other than clean etc

2026-05-03 • via Nuitee
A
Anna • couple • us
5
I checked out a week early without a refund because I could not stay one more night.
Pros:

The bed was comfortable

Cons:

It was not a suite. It was just a hotel room. I expected multiple rooms.

2026-05-02 • via Nuitee
M
Mary • couple • us
10
2026-04-29 • via Nuitee
T
Towanna • couple • us
10
I would definitely stay there again
Pros:

Booking

Cons:

Everything was nice

2026-04-28 • via Nuitee
M
Mary • couple • us
10
Love
Pros:

Love it

Cons:

Love it

2026-04-27 • via Nuitee
M
Megan • couple • us
9
Good for the value and location
Pros:

Good location, felt safe and was clean. Staff was friendly.

Cons:

The vent fan in the bathroom and AC were loud.

2026-04-24 • via Nuitee
S
Summer • solo_traveller • us
10
Pros:

Rooms were so spacious for 4 people. It was very comfortable. Pool area was nice. Definitely would stay again.

2026-04-20 • via Nuitee
J
Joseph • family_with_children • us
10
2026-04-20 • via Nuitee
S
Scuffa4it • solo_traveller • us
10
Pros:

Great place to stay

Cons:

Bed was a little low for me.

2026-04-18 • via Nuitee