Extended Stay America Suites - Denver - Westminster

Hotels
•
Extended Stay America Suites
7.8 (244 reviews)
1291 West 120th Avenue , Denver , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean room
Cons:
Breakfast options limited
Reported bed bugs
Inconsistent service regarding clean sheets

Categories

Cleanliness
6.55
Guest mentioned cleanliness positively but also noted issues such as bed bugs.
Service
9.55
Staff provided good service. Specific praise for individuals, though some issues reported.
Location
9.05
Good location near restaurants and facilities, positively mentioned.
Room Quality
8.05
Room was clean with basic amenities, but some mention of discomfort and issues.
Amenities
7.55
Average amenities with specific mention of breakfast being inadequate.
Value for Money
7.05
Guests noted dissatisfaction with prices and extra charges for basic items.
Food and Beverage
5.55
Negative feedback on breakfast quality and limited options.
Overall Experience
9.05
Guest overall enjoyed the stay, with mixed reviews on certain aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:07

Property Description

Pet-Friendly Accommodations
Extended Stay America - Denver - Westminster warmly welcomes your furry friends, offering pet-friendly accommodations just 19 km from Denver. Enjoy free WiFi throughout your stay.

Convenient Amenities
Each room is equipped with a flat-screen cable TV, a kitchen with a refrigerator, and a dining area. Benefit from free toiletries, a hairdryer, and the option for daily housekeeping services for a fee.

Complimentary Offerings
Take advantage of the fitness center, free grab-and-go breakfast, and weekly housekeeping services. Exchange your towels and linen at the front desk for added convenience.

Experience comfort and convenience at Extended Stay America - Denver - Westminster. Book now for a delightful stay!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DEN

Location

Guest Reviews

7.8
Based on 244 reviews
Cleanliness: 6.55
Service: 9.55
Location: 9.05
Room Quality: 8.05
Amenities: 7.55
Value for Money: 7.05
Food and Beverage: 5.55
Overall Experience: 9.05
T
tas • couple • us
1
Pros:

Nothing

Cons:

Incompetent staff, zero service quality, and appalling attitude.
I arrived at the lobby on September 5 at 12:55 AM
with a confirmed reservation. The front desk agent rudely told me that check-in after 12:00 AM was impossible, claiming it was "a rule at every hotel." | watched him turn away other guests for the exact same reason.
After making me wait in the lobby for 30 minutes, I had to call Booking.com customer service myself to prove my reservation was still valid. It turned out the employee didn't even know how to unlock or operate the front desk tablet. Only after my call with customer support did he complete the check-in.
Leaving guests stranded late at night due to sheer incompetence and lack of basic staff training is disgraceful. I will never stay at this hotel chain again.
Avoid at all costs!

2026-09-05 • via Nuitee
M
Michelle • couple • us
5
2026-09-04 • via Nuitee
J
johnson • solo_traveller • us
7
2026-09-02 • via Nuitee
G
Glenda • family_with_children • it
7
2026-08-27 • via Nuitee
A
Arunkumar • extended_group • us
4
Pros:

Location

Cons:

WiFi not working on IPhone . Spent about 1 hour with Velocity customer support but no luck. Lock did not work in bathroom - shower tap was leaking when you turn on. Very small microwave. Not a good value for the money. It is just ok.

2026-08-24 • via Nuitee
L
Linda • couple • us
10
Clean with great staff and lots of amenities.
Pros:

We especially love the staff. Nancy was our favorite. She informed us of all the amenities that were available as we checked in and every day as we came and went she would always speak with us. Make sure everything was going well. The rest of the staff were very friendly as well. Thank you for such a great stay.

2026-08-22 • via Nuitee
O
Oscar • extended_group • cr
9
Comfortable stay in Denver
Pros:

Good location and service

Cons:

Poor breakfast

2026-07-19 • via Nuitee
R
Richie • couple • us
10
2026-07-03 • via Nuitee
M
Maisha • couple • us
10
2026-06-30 • via Nuitee
C
Carole • solo_traveller • ca
8
Overall was perfect for the one night i needed.
Pros:

Staff was so friendly

Cons:

A lot of pitbulls at the hotel not on leash

2026-06-17 • via Nuitee
R
Russell • couple • us
8
Was a good stay and was close to where whe wanted to be.
Pros:

Good coffee. Overall a pretty good hotel.

Cons:

It was 'hidden' in the rear of the complex and a bit hard to locate at first. Lots of little roads but it was OK.

2026-06-01 • via Nuitee
L
Level • solo_traveller • fr
8
2026-05-10 • via Nuitee
K
Kenny • solo_traveller • us
1
2026-04-08 • via Nuitee
A
Adam • couple • us
3
2026-02-27 • via Nuitee
O
Orest • couple • us
3
2026-02-27 • via Nuitee
J
Jeanine • couple • us
5
Average.
Pros:

It was ok on short notice, the coffee and snacks for breakfast were average.

Cons:

There wasn't even a coffee pot/coffee/tea in the room........all items had to be checked out at the front desk with additional $ for sterilization/cleaning. I've stayed other places for less. Will I stay there again at this chain.....not likely.

2026-01-19 • via Nuitee
L
Lucas • couple • us
1
2026-01-19 • via Nuitee
C
Camargo • solo_traveller • us
10
2026-01-12 • via Nuitee
C
Camille • solo_traveller • us
3
Tolerable if there’s nothing better
Pros:

I liked the location. I also liked that there’s a full size refrigerator in the room.

Cons:

The staff was friendly at check in but I never saw them after that. No early check-in. No late check out. They say you can have dishes delivered to your room, but I had to pick them up from the front desk. The cabinet in my room closed in the most awkward fashion, and I jammed my finger. I’m going to the doctor later this week because I think I have a fracture. No access from the side doors. They try to nickel and dime everything at this property, including laundry, which is really a dollar more expensive than what they say. The hallway smelled like poop for half of my stay, and staff really seemed unmotivated and disinterested the entire time outside of my check in experience. Walls are also very then. The room was kind of depressing. No color or even pictures on the wall.

2026-01-04 • via Nuitee
K
Katie • extended_group • us
10
Enjoyed my stay
Pros:

Perfect place to relax!

2025-10-29 • via Nuitee