Hampton Inn & Suites Providence / Smithfield

Hotels
•
Hampton Inn
8.2 (834 reviews)
945 Douglas Pike , Smithfield , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Outstanding customer service
Great pool
Convenient location
Cons:
Uncleanliness in public areas
Room issues
Poor breakfast selection

Categories

Cleanliness
7.26
Several reviews mentioned unclean hallways and room issues.
Service
9.73
Outstanding customer service noted during check-in and responsiveness.
Location
9.27
Great location near Bryant University and quiet surroundings.
Room Quality
7.22
Issues with ceiling and pillows led to a negative sentiment.
Amenities
8.25
The pool was a highlight, but several amenities were missing or underwhelming.
Value for Money
8.21
Average value perception based on positive and negative feedback.
Food and Beverage
6.76
Breakfast selection was minimal, and some guests did not eat.
Overall Experience
8.93
Mixed feelings but potential for a good stay with some improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:46

Property Description

Modern Accommodations
Experience comfort and convenience at Hampton Inn & Suites Providence / Smithfield. Each room features a TV with premium channels, a cozy seating area, and complimentary toiletries for a relaxing stay.

Convenient Amenities
Enjoy a hassle-free stay with our 24-hour front desk, business center, and dry cleaning services. Don't forget to explore the gift shop for souvenirs to remember your trip by.

Ideal Location
Located just 13 km from Providence, our hotel offers easy access to nearby cities like Worcester and Dedham. With T.F. Green Airport only 22 km away, your travels are made simple.

Book your stay at Hampton Inn & Suites Providence / Smithfield now for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVD

Location

Guest Reviews

8.2
Based on 834 reviews
Cleanliness: 7.26
Service: 9.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 6.76
Overall Experience: 8.93
J
Judith • couple • us
8
2026-09-17 • via Nuitee
J
Jacqueline • couple • us
9
Nice hotel except for the thin walls.
Pros:

Convenient to the location where I had to have some dental work done. Decent price and a clean safe location

Cons:

The walls are VERY thin. Whoever was in the room above us must have had active children or something because there was a lot of heavy walking and dropping stuff well after midnight and it made it very difficult to rest. I really was tempted to call the front desk but I figured they would just have us move and that seemed even more exhausting. But yeah - I didn’t get much sleep because of that. Luckily you all at least have Showtime on the TV so I watched movies til the noise finally died down

2026-09-10 • via Nuitee
S
S Klas • solo_traveller • us
9
2026-09-09 • via Nuitee
R
Roger • couple • us
10
2026-09-08 • via Nuitee
R
Ranajay • family_with_children • us
8
Good
Pros:

Location of the property

Cons:

The cleanliness of the room could have been done better

2026-08-25 • via Nuitee
J
James • couple • us
6
great staff,good stay
Pros:

staff was wonderful-very caring,went above and beyond,breakfast was ok-could have more variety of fresh fruit

Cons:

no fan on bathroom,needs more trash cans in room-only 2 small ones-needs big one by kitchen and outside bathroom sink,more towels needed-only 1 set per occupant(Yes I know I could of called to desk and ask for more but not at 5am);lamp pole on desk was broken and kept falling over;Hallways had no A/C and were humid and musty.I know these seem like little things to some but at the price I paid I expect better

2026-08-10 • via Nuitee
C
carlos • extended_group • us
10
2026-08-09 • via Nuitee
P
Phillip Parson • solo_traveller • us
8
2026-07-20 • via Nuitee
M
Mesrob • family_with_children • us
8
2026-07-16 • via Nuitee
E
Elissa • family_with_children • us
7
2026-07-10 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-07-10 • via Nuitee
D
Daniel • solo_traveller • ca
8
Pros:

Very helpful staff, thank you for early check in.

Cons:

The plumbing, generally, has to be improved.

2026-07-01 • via Nuitee
M
MOHAMMAD • family_with_children • us
6
I have high expectation with Hilton hotel
Pros:

Night Receptionist was very rude and does not aware about hospitality business,

Cons:

Night receptionist should improve for hospitality business and attitude,

2026-06-23 • via Nuitee
N
Nancy • couple • us
10
I would definitely stay there again.
Pros:

The location was quite good. There was a nice restaurant right there that we could walk to. The room was comfortable. The lady at the front desk during check in was very nice, as were the rest of the desk people. Breakfast was nicely done with lots of variety. All in all, a good place to stay.

Cons:

Nothing.

2026-06-21 • via Nuitee
M
MOHAMMAD • extended_group • us
5
OK
Pros:

Night Staff was very nasty, rude and does not know the hospitality manners

Cons:

Night staff receptionist need more hospitality training

2026-06-20 • via Nuitee
R
Rob • solo_traveller • nl
5
Business hotel zonder pretenties
Pros:

Het bed was prettig, de kamer ruim. Het personeel was zeer vriendelijk. De ligging dichtbij bar/restaurant aangenaam.

Cons:

De schoonmaak standaard viel tegen, evenals het lawaai van de (oude) airconditioning/verwarming. Het ontbijt was zoals standaard, maar matig.

2026-06-17 • via Nuitee
B
Bette • couple • us
10
Perfect stop on the way to Maine.
Pros:

Great location. Quiet.

2026-06-16 • via Nuitee
B
Brito • solo_traveller • pr
7
Pros:

Location

Cons:

To expensive for the type of hotel

2026-06-15 • via Nuitee
R
RoadTripToSFO • Solo travel • New York City, New York
10
Solid Hampton Stay
Pros:

I spent one night here, and was treated to a nice, comfortable suite though I didn't know what room I was getting ahead of time.

The Wi-Fi worked well and the breakfast was fairly good, though the eggs felt a bit frozen / reheated. The room was very clean although the carpet needed some cleaning in a spot.

2026-06-07 • via Tripadvisor
A
Angela • couple • us
9
2026-06-01 • via Nuitee