Hampton Inn & Suites Providence / Smithfield

Hotels
•
Hampton Inn
7.9 (676 reviews)
945 Douglas Pike , Smithfield , US
+1 401-232-9200

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Central, convenient location
Friendly/helpful daytime staff
Comfortable beds/rooms for many guests
Good breakfast options for some
Quiet in many rooms
In‑room TV/Showtime available
Cons:
Musty rooms and inconsistent cleanliness
Thin walls — noise disturbances
Rude or poorly trained night reception staff
Old/dirty air conditioning and plumbing issues
Occasional lack of hot water
Value for money concerns for some guests
Breakfast quality inconsistent / some reheated items
Wi‑Fi access sometimes cumbersome

Categories

Cleanliness
6
Multiple guests reported musty odors, inconsistent housekeeping, dirty/old air-conditioning, carpet spots and at least one report of no hot water — overall cleanliness was below expectations.
Service
8.7
Service is mixed but generally strong at the front desk and with helpful staff (early check-in noted, many positive desk interactions). Repeated complaints about rude night receptionists lower the score but do not negate the generally helpful daytime staff.
Location
9.6
Repeatedly praised: central/convenient location, close to restaurants and needed services, several guests called location a primary positive.
Room Quality
6.4
Rooms had several issues: thin walls/noise, windows that didn’t open, outdated/dirty AC units, broken fixtures, lack of sufficient towels/trash bins and plumbing problems — room quality is noticeably inconsistent.
Amenities
8.1
Amenities are mixed: Wi‑Fi worked well for some but access was sometimes cumbersome, in‑room TV/Showtime appreciated, breakfast offered but with limited variety at times; overall amenities are serviceable.
Value for Money
7.3
Several guests felt the price did not match the quality (cleanliness and room issues), while others noted decent pricing — overall value is slightly below expectation for some guests.
Food and Beverage
7.5
Breakfast received mixed reviews: some enjoyed the variety, others found food mediocre or reheated (eggs), and fresh fruit selection was limited.
Overall Experience
9.6
Many guests reported a comfortable stay with helpful staff and a great location; despite notable cleanliness and night-staff issues for some, the majority of stays were positive overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Modern Accommodations
Experience comfort and convenience at Hampton Inn & Suites Providence / Smithfield. Each room features a TV with premium channels, a cozy seating area, and complimentary toiletries for a relaxing stay.

Convenient Amenities
Enjoy a hassle-free stay with our 24-hour front desk, business center, and dry cleaning services. Don't forget to explore the gift shop for souvenirs to remember your trip by.

Ideal Location
Located just 13 km from Providence, our hotel offers easy access to nearby cities like Worcester and Dedham. With T.F. Green Airport only 22 km away, your travels are made simple.

Book your stay at Hampton Inn & Suites Providence / Smithfield now for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVD

Location

Guest Reviews

7.9
Based on 676 reviews
Cleanliness: 6
Service: 8.7
Location: 9.6
Room Quality: 6.4
Amenities: 8.1
Value for Money: 7.3
Food and Beverage: 7.5
Overall Experience: 9.6
E
Elisabeth • solo_traveller • us
9
2026-10-28 • via Nuitee
V
Vincenzo • couple • us
8
2026-10-23 • via Nuitee
S
Shannon • extended_group • us
10
2026-10-21 • via Nuitee
C
Christoph • family_with_children • de
4
Pros:

Zentrale Lage in Smithfield. Tankstelle in der Nähe.

Cons:

Die Zimmer rochen muffig, da sich die Fenster nicht öffnen ließen. Die Klimaanlage war verdreckt, und hatte keine digitale Steuerung. Modell aus dem vergangenen Jahrhundert. Der Wifi Zugang war umständlich. Letztendlich war das Preis-Leistungsverhältnis nicht zufriedenstellend.

2026-10-20 • via Nuitee
C
Connie • couple • us
8
2026-10-11 • via Nuitee
J
Judith • couple • us
8
2026-09-17 • via Nuitee
J
Jacqueline • couple • us
9
Nice hotel except for the thin walls.
Pros:

Convenient to the location where I had to have some dental work done. Decent price and a clean safe location

Cons:

The walls are VERY thin. Whoever was in the room above us must have had active children or something because there was a lot of heavy walking and dropping stuff well after midnight and it made it very difficult to rest. I really was tempted to call the front desk but I figured they would just have us move and that seemed even more exhausting. But yeah - I didn’t get much sleep because of that. Luckily you all at least have Showtime on the TV so I watched movies til the noise finally died down

2026-09-10 • via Nuitee
S
S Klas • solo_traveller • us
9
2026-09-09 • via Nuitee
R
Roger • couple • us
10
2026-09-08 • via Nuitee
R
Ranajay • family_with_children • us
8
Good
Pros:

Location of the property

Cons:

The cleanliness of the room could have been done better

2026-08-25 • via Nuitee
J
James • couple • us
6
great staff,good stay
Pros:

staff was wonderful-very caring,went above and beyond,breakfast was ok-could have more variety of fresh fruit

Cons:

no fan on bathroom,needs more trash cans in room-only 2 small ones-needs big one by kitchen and outside bathroom sink,more towels needed-only 1 set per occupant(Yes I know I could of called to desk and ask for more but not at 5am);lamp pole on desk was broken and kept falling over;Hallways had no A/C and were humid and musty.I know these seem like little things to some but at the price I paid I expect better

2026-08-10 • via Nuitee
C
carlos • extended_group • us
10
2026-08-09 • via Nuitee
P
Phillip Parson • solo_traveller • us
8
2026-07-20 • via Nuitee
M
Mesrob • family_with_children • us
8
2026-07-16 • via Nuitee
E
Elissa • family_with_children • us
7
2026-07-10 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-07-10 • via Nuitee
D
Daniel • solo_traveller • ca
8
Pros:

Very helpful staff, thank you for early check in.

Cons:

The plumbing, generally, has to be improved.

2026-07-01 • via Nuitee
M
MOHAMMAD • family_with_children • us
6
I have high expectation with Hilton hotel
Pros:

Night Receptionist was very rude and does not aware about hospitality business,

Cons:

Night receptionist should improve for hospitality business and attitude,

2026-06-23 • via Nuitee
N
Nancy • couple • us
10
I would definitely stay there again.
Pros:

The location was quite good. There was a nice restaurant right there that we could walk to. The room was comfortable. The lady at the front desk during check in was very nice, as were the rest of the desk people. Breakfast was nicely done with lots of variety. All in all, a good place to stay.

Cons:

Nothing.

2026-06-21 • via Nuitee
M
MOHAMMAD • extended_group • us
5
OK
Pros:

Night Staff was very nasty, rude and does not know the hospitality manners

Cons:

Night staff receptionist need more hospitality training

2026-06-20 • via Nuitee