Hampton Inn & Suites Providence / Smithfield

Hotels
•
Hampton Inn
8.2 (826 reviews)
945 Douglas Pike , Smithfield , us
+14012329200

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Outstanding customer service
Great pool
Convenient location
Cons:
Uncleanliness in public areas
Room issues
Poor breakfast selection

Categories

Cleanliness
7.26
Several reviews mentioned unclean hallways and room issues.
Service
9.73
Outstanding customer service noted during check-in and responsiveness.
Location
9.27
Great location near Bryant University and quiet surroundings.
Room Quality
7.22
Issues with ceiling and pillows led to a negative sentiment.
Amenities
8.25
The pool was a highlight, but several amenities were missing or underwhelming.
Value for Money
8.21
Average value perception based on positive and negative feedback.
Food and Beverage
6.76
Breakfast selection was minimal, and some guests did not eat.
Overall Experience
8.93
Mixed feelings but potential for a good stay with some improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:46

Property Description

Modern Accommodations
Experience comfort and convenience at Hampton Inn & Suites Providence / Smithfield. Each room features a TV with premium channels, a cozy seating area, and complimentary toiletries for a relaxing stay.

Convenient Amenities
Enjoy a hassle-free stay with our 24-hour front desk, business center, and dry cleaning services. Don't forget to explore the gift shop for souvenirs to remember your trip by.

Ideal Location
Located just 13 km from Providence, our hotel offers easy access to nearby cities like Worcester and Dedham. With T.F. Green Airport only 22 km away, your travels are made simple.

Book your stay at Hampton Inn & Suites Providence / Smithfield now for a memorable and enjoyable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVD

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 826 reviews
Cleanliness: 7.26
Service: 9.73
Location: 9.27
Room Quality: 7.22
Amenities: 8.25
Value for Money: 8.21
Food and Beverage: 6.76
Overall Experience: 8.93
D
Daniel • solo_traveller • ca
8
Pros:

Very helpful staff, thank you for early check in.

Cons:

The plumbing, generally, has to be improved.

2026-07-01 • via Nuitee
M
MOHAMMAD • family_with_children • us
6
I have high expectation with Hilton hotel
Pros:

Night Receptionist was very rude and does not aware about hospitality business,

Cons:

Night receptionist should improve for hospitality business and attitude,

2026-06-23 • via Nuitee
N
Nancy • couple • us
10
I would definitely stay there again.
Pros:

The location was quite good. There was a nice restaurant right there that we could walk to. The room was comfortable. The lady at the front desk during check in was very nice, as were the rest of the desk people. Breakfast was nicely done with lots of variety. All in all, a good place to stay.

Cons:

Nothing.

2026-06-21 • via Nuitee
M
MOHAMMAD • extended_group • us
5
OK
Pros:

Night Staff was very nasty, rude and does not know the hospitality manners

Cons:

Night staff receptionist need more hospitality training

2026-06-20 • via Nuitee
R
Rob • solo_traveller • nl
5
Business hotel zonder pretenties
Pros:

Het bed was prettig, de kamer ruim. Het personeel was zeer vriendelijk. De ligging dichtbij bar/restaurant aangenaam.

Cons:

De schoonmaak standaard viel tegen, evenals het lawaai van de (oude) airconditioning/verwarming. Het ontbijt was zoals standaard, maar matig.

2026-06-17 • via Nuitee
B
Bette • couple • us
10
Perfect stop on the way to Maine.
Pros:

Great location. Quiet.

2026-06-16 • via Nuitee
B
Brito • solo_traveller • pr
7
Pros:

Location

Cons:

To expensive for the type of hotel

2026-06-15 • via Nuitee
R
RoadTripToSFO • Solo travel • New York City, New York
10
Solid Hampton Stay
Pros:

I spent one night here, and was treated to a nice, comfortable suite though I didn't know what room I was getting ahead of time.

The Wi-Fi worked well and the breakfast was fairly good, though the eggs felt a bit frozen / reheated. The room was very clean although the carpet needed some cleaning in a spot.

2026-06-07 • via Tripadvisor
A
Angela • couple • us
9
2026-06-01 • via Nuitee
M
Mariane • couple • us
8
2026-05-31 • via Nuitee
J
James • extended_group • us
3
Read comments and you can figure out my comment.
Pros:

No hot water in the shower for 2 days/nights!!........................terrible. Food mediocre.

Jim Prassas
pmpsteel@yahoo.com

Cons:

See above

2026-05-26 • via Nuitee
C
christopher • solo_traveller • us
9
2026-05-16 • via Nuitee
• family_with_children • us
7
2026-04-28 • via Nuitee
M
MaryAnn • couple • us
8
Staff was awesome. Had to make last-minute change to the room and they were very accommodating.
Pros:

Very happy with our room it was nice and clean

2026-04-24 • via Nuitee
J
Julie • couple • us
8
2026-04-22 • via Nuitee
T
Terry • solo_traveller • us
5
The hotel is in a great location and clean. Room was decent, but pricey for what you got.
Pros:

Great location for getting to Bryant University. Room was clean. Got two bottles of water upon check-in, which was nice.

Cons:

Breakfast was terrible. The oatmeal was a big clumpy mess and looked like it had been sitting there for hours. No bananas or yogurt, no bagels. Orange juice watery.
The room was loud, it sounded like a mechanical room was right next door. The bathroom towels are thin and scratchy.

2026-04-20 • via Nuitee
J
Jen4775 • Family • Rochester, Finger Lakes, New York
4
Rude staff and dirty rooms
Pros:

We would strongly suggest avoiding this hotel and staying across the street at Home 2 Suites. Yes, it’s more expensive but the rooms at The Hampton are dirty and we found the front desk clerk very rude.
We arrived around midnight, already checked in and had our mobile key. So it’s not like she had to do much for us. We found her in the main sitting area, shoes off, with the television on while she scrolled her phone. After a few attempts to get her attention, she was clearly annoyed with being bothered. Our room was missing a number of items (soap, coffee pot, hair dryer, etc..). We requested a bar of soap so we could wash our hand after using the bathroom. At first she argued that soap was in the shower in the pumps (it was not). Then she informed us that we would need to wait for housekeeping the next day because she was the only one there. We literally had to argue and insist that we would not leave the lobby until she gave us soap. It was absolutely ridiculous.

2026-04-19 • via Tripadvisor
I
idalgmi • couple • us
10
2026-04-19 • via Nuitee
A
Ann • family_with_children • us
10
I will stay here again!
Pros:

The breakfast was outstanding!! The staff at the front desk were very friendly as was the housekeeping folks.

Cons:

Nothing, everything was wonderful!

2026-04-18 • via Nuitee
R
Richard • solo_traveller • us
10
2026-04-17 • via Nuitee