Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Luggage storage
See all facilities

Review Highlights

Pros:
Great service
Beautiful pool and garden
Cons:
Cleanliness issues
Noisy location

Categories

Cleanliness
7.6
Multiple mentions of cleanliness issues; not very clean as noted by guests.
Service
8.6
Guests appreciate the helpfulness and communication from the staff.
Location
7.6
Location is not ideal for walking; traffic noise is an issue.
Room Quality
8.1
Rooms are generally comfortable but some issues with cleaning and maintenance reported.
Amenities
8.1
Good pool and garden area; however, some promised amenities were missing.
Value for Money
8.1
Accommodation overall fine but felt overcharged for lack of promised services.
Food and Beverage
8.1
No specific mentions; averages out to standard quality for this hotel tier.
Overall Experience
8.6
Guests generally enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:30

Property Description

Luxurious Apartments with Stunning Views

Relaxing Garden with Pool and Hot Tub

Exciting Activities and Excursions

Experience the beauty of Villa delle Palme, nestled among pine and citrus trees overlooking the Ionian Sea. Each apartment offers a private patio or balcony with a BBQ and scenic views. Enjoy the garden's swimming pool, hot tub, ping pong, and table football. Free Wi-Fi, parking, and boat rentals are available. Let us take care of your adventures with organized trips to Mount Etna and convenient pick-up service. Don't miss the chance to unwind on the rooftop terrace or explore nearby attractions like Taormina. Book now for a memorable stay in Aci Castello!

Important information:

The hot tub is available at an additional cost.

Air conditioning is available from 12:00 until 16:00 and from 21:00 until 00:00.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per stay when using an available cot.
    Children up to and including 12 years old stay for € 15 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 64 reviews
Cleanliness: 7.6
Service: 8.6
Location: 7.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.6
D
Danny • solo_traveller • gb
7
A few small changes could make this great rather than good.
Pros:

Easy check in, good communication with friendly staff who were very accommodating to our check in and late check out requests. The place feels really idyllic- a real peaceful haven away from the centre, with beautiful birds and a wonderful pool area. The suite was very spacious and the bed was comfy, the parking was also a nice bonus.

Cons:

The noise from the flat upstairs was unbearable in the early hours of the morning meaning any relaxation we were hoping for was badly affected. Perhaps consider placing rugs on the floor because the noise of moving furniture from the flat above in the bedroom downstairs is really really bad, we also had kids running around upstairs sounding like mini elephants. We also had someone bang on our walls when we were simply sat in the living room talking so the noise insulation must be bad.

A wardrobe in the bedroom would also be useful, the floors had not been mopped and were quite dirty, but we arrived early so perhaps an oversight. The living room area in the exec suit also left much to be desired. We did not want to use it, it felt odd without a TV and a random single bed in there, not cosy at all. There was only one decent sized glass to drink from which felt odd.

Overall I would definitely return but not to the same room and perhaps at a time less popular with children as they did also take over the pool area meaning we also couldn't relax there as much as we would have liked.

2026-05-28 • via Nuitee
G
Giuseppe • solo_traveller • it
10
2026-05-28 • via Nuitee
B
Bilacz • family_with_children • hu
8
JĂł
Pros:

Közelség, elhelyezkedés

Cons:

Mosógép hiánya

2026-05-25 • via Nuitee
G
giuseppe • couple • it
10
Soggiorno davvero molto piacevole presso Villa delle Palme, struttura immersa nel verde, tranquilla e ben tenuta. Propri
Pros:

Pace, ordine e pulizia

2026-05-22 • via Nuitee
S
Sandra • solo_traveller • fr
7
Pros:

L emplacement est idéal et proche de tout. Les propriétaires très gentils et les explications claires. La vue, la piscine. Le logement est impeccable.

Cons:

En voyant les photos, effectivement je m attendait à quelle chose de plus joyeux. Les jardins verts que l on voit n appartiennent je pense qu au propriétaire. L appartement est très sombre et nécessite que l on allume les lumières de jour comme de nuit. Les bâtiments mériteraient un bon coup de ravalement. Nous n avons pas du tout apprécié d avoir un ouvrier avec une échelle sur notre terrasse au moment du petit déjeuner ( même si il etait très gentil) pour recouvrir la toiture. On aurait aimé être prévenu car nous sommes en vacances et patons pour la tranquillité. Nous avons tout de même passé 3 jours sympa

2026-05-15 • via Nuitee
S
Shaeron • extended_group • gb
9
The best stay out of the five places of our Italy 🇮🇹 tour.
Pros:

The setting was around lovely 🥰 gardens with beautiful views and the pool 🏊‍♀️ was great. The big dining area outside the kitchen window was lovely to sit at when we are at the apartment. John was very helpful and very kind showing us restaurants etc in Alcitrezza and taking us to the supermarket as we didn’t have a car. He also arranged a taxi to take us back to Catania at the end of our stay.

Cons:

It was a bit cool inside especially at night. I think it was the construction of the property. But I think the air conditioning could also be set to warm?

2026-05-12 • via Nuitee
M
Marco • couple • ch
9
Pros:

Mediterraner Charme. Sehr saubere Unterkunft.
Eigene KĂĽche und Bad.
Gastfreundliches und hilfsbereites Personal.
Pool mit zusätzlicher Aussenküche.

2026-05-10 • via Nuitee
G
Głąb • extended_group • pl
10
2026-05-10 • via Nuitee
A
Anne • solo_traveller • nl
8
Stijlvol en prettig
Pros:

Fijne plek op de begane grond voor gezin met kinderen die rond mogen lopen. Stijlvol zwembad en tuin, prachtige planten. Host heeft tot zeer laat gewacht om ons persoonlijk te ontvangen, heel attent en fijn.

Cons:

Niet super luxe, gewoon prima. Veel dingen zijn wat aan het verouderen.

2026-05-02 • via Nuitee
• couple • fr
8
2026-04-27 • via Nuitee
D
Diego • solo_traveller • it
8
2026-04-20 • via Nuitee
I
Ilona • solo_traveller • hu
10
2026-04-14 • via Nuitee
N
Nikola • extended_group • pl
10
Polecam z całego serca! Świetny kontakt z hotelem nie było żadnego problemu z transportem z lotniska nasz gospodarz wszy
Pros:

Taras, widok, basen

2025-12-28 • via Nuitee
N
Nicol • couple • cz
7
Pros:

Krásná zahrada s bazénem, úklid apartmánu.

Cons:

Velmi rušná silnice hned vedle apartmánu, hlučné v noci. Nepohodlná postel. Nevhodné na procházku, podél silnice není chodník.

2025-11-03 • via Nuitee
P
Paul • family_with_children • at
6
Super Familien Urlaub
Pros:

Pool, Garten, Balkon

Cons:

Wohnung schon sehr abgewohnt, TĂĽren quietschen, Backrohr nicht dicht, KĂĽche zu schlecht ausgestattet um fĂĽr 8 Personen zu kochen.
Man hört den Straßenlärm trotz geschlossener Fenster.
Kein Gehsteig auf der Straße um zu Fuß in die umliegenden Dörfer zu gelangen.

2025-11-02 • via Nuitee
P
Paul • family_with_children • nl
5
Tegenvaller
Pros:

Uitzicht op zee was mooi

Cons:

Ligging langs een te drukke weg, oncomfortabele accommodatie. Slechte bedden , slechte bank. Slechte keuken, 1e twee avonden koud water.

2025-10-31 • via Nuitee
G
Gabriela • family_with_children • ch
9
Pros:

Die Sorgfalt der Anlage, Bepflanzung, Angebote (Grill, Lounge ...). Die Kommunikation mit Cinzia, die sehr schnell und äusserst freundlich reagierte und sehr hilfsbereit war.

Cons:

Der Standort ist nicht ideal, wenn man zu Fuss irgendwo hin will, da die Strasse eng, ohne Trottoir und nicht ganz ungefährlich ist. Daher war es auch für kurze Distanzen sicherer, mit dem Auto unterwegs zu sein, was sehr schade ist.

2025-10-19 • via Nuitee
A
Andreas • couple • de
9
Gut gefĂĽhrtes Feriendomizil
Pros:

Schöne Lage sehr schöne grüne Oase mit Schwimmbad

Kleine Appartements sehr gemĂĽtlich
Viele Restaurant in der Nähe der Anlage

Cons:

Beim Apartment kann man leider den Straßenlärm nicht ausblenden

2025-10-19 • via Nuitee
A
Anna • solo_traveller • fr
6
2025-10-13 • via Nuitee
F
Franziska • family_with_children • de
7
Insgesamt ein guter Aufenthalt aber es könnte sauberer sein.
Pros:

Die Größe des Apartments war komfortabel und die Küche war auch gut mit einem wirklich großen Kühlschrank. Die Parkmöglichkeiten sind sehr gut.

Cons:

Die Mückengitter waren beschädigt, es war leider nicht sehr sauber (nach dem ich barfuß gelaufen bin hatte ich schwarze Füße) und wenn man den Wasserhahn im
Bad betätigte kam Schmutz mit heraus. Die Ein-/bzw. Ausfahrt zum Gelände ist mit einem größeren Auto etwas schwierig.

2025-10-05 • via Nuitee