azuLine Hotel Bahamas y Bahamas II

Hotels
7.3 (1432 reviews)
Avenida Europa, s/n , El Arenal , es
+34 971 44 32 00

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Children allowed

Facilities

WiFi available
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good facilities
Comfortable rooms
Cons:
Poor food quality
Rude service from some staff
Inconvenient location

Categories

Cleanliness
6.94
Some reviews highlighted cleanliness positively, but one mentioned hair on the bed suggesting issues.
Service
7.91
Overall, guests reported friendly and helpful staff, but there were some reports of rudeness.
Location
7.45
Several reviews indicated the hotel was a bit far from the center, affecting overall satisfaction.
Room Quality
7.4
Rooms were generally noted to be comfortable but had issues such as poor air conditioning.
Amenities
7.93
Positive remarks about the pool and various common areas, though some amenities were reported missing.
Value for Money
7.39
Good value seen in some reviews, yet issues with certain amenities might affect perception.
Food and Beverage
6.44
Reports of the food being poor and some guests choosing to eat out indicated dissatisfaction.
Overall Experience
6.91
Mixed experiences noted, but many found the hotel enjoyable despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:22

Property Description

Luxurious Accommodations
AzuLine Hotel Bahamas offers air-conditioned rooms with balconies, most with stunning views of the sea, swimming pool, or pine forest. Each room is equipped with satellite TV for your entertainment.

Entertainment for All
Enjoy a varied entertainment program for both adults and children at our hotel. From a games room with pool table and arcade games to daily shuttle service to Arenal Beach, there's something for everyone to enjoy.

Culinary Delights
Indulge in international cuisine at our buffet restaurant or grab a drink at one of our two bars. With additional dining options just a short walk away on the seafront promenade, you'll never run out of choices.

Experience the perfect blend of relaxation and excitement at AzuLine Hotel Bahamas. Book your stay now for an unforgettable getaway.

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

All guests are subject to house rules. Failure to comply with these rules may result in the property's refusal to admit guests.

The property will charge the first night of booking after a reservation has been made.

A free daily shuttle service to Arenal Beach is offered in Summer Season.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Location

Guest Reviews

7.3
Based on 1432 reviews
Cleanliness: 6.94
Service: 7.91
Location: 7.45
Room Quality: 7.4
Amenities: 7.93
Value for Money: 7.39
Food and Beverage: 6.44
Overall Experience: 6.91
D
Daniel • couple • gb
1
2026-08-22 • via Nuitee
L
Ludovic • solo_traveller • fr
7
Pros:

L'accueil le personnel

Cons:

La clim qui ne fonctionnait pas, le buffet avec un maigre choix désert

2026-08-22 • via Nuitee
G
Giuseppina • extended_group • it
1
Vacanza da dimenticare con formiche nella camera
Pros:

niente

Cons:

tutto

2026-08-20 • via Nuitee
P
Paul • couple • gb
9
Fabulous
Cons:

The queues for drinks at times, especially in evening.

2026-08-19 • via Nuitee
K
Kratz • solo_traveller • de
10
Pros:

Sehr gutes Hotel – für ein 3-Sterne-Hotel absolut empfehlenswert

Wir hatten einen sehr angenehmen Aufenthalt und waren insgesamt wirklich zufrieden. Der Check-in verlief problemlos. Das Personal war sehr freundlich, höflich und hilfsbereit. Alles wurde uns in Ruhe erklärt und gezeigt.

Unser Zimmer war sauber und komfortabel. Die Betten waren bequem und die Bettwäsche sauber und frisch. Ein kleiner Minuspunkt: Die Betten stehen auf Rollen und können sich dadurch etwas bewegen bzw. auseinanderrollen, was manchmal etwas unpraktisch ist. Ansonsten war das Zimmer völlig in Ordnung. Wir hatten außerdem einen Balkon mit direktem Blick auf den Pool.

Am Pool gab es bis etwa 23 Uhr Musik und verschiedene Unterhaltungsmöglichkeiten. Es gab Kinderanimation, verschiedene Shows, Karaoke und weitere Aktivitäten. Für uns war das angenehm und überhaupt nicht störend. Wer Ruhe sucht, sollte allerdings wissen, dass es am Pool abends etwas lebhafter sein kann.

Besonders positiv fanden wir das All-Inclusive-Angebot. Die Bars waren praktisch durchgehend verfügbar. Es gab eine große Auswahl an Getränken, Wasser, Softdrinks, Eis und Snacks. Direkt am Pool befindet sich ebenfalls eine Bar, sodass man beim Baden nicht weit gehen muss.

Sehr praktisch ist auch der Shuttle-Service zum Strand. Unter der Woche fährt der Shuttle etwa alle 20 Minuten. Dadurch muss man bei der Hitze nicht zu Fuß gehen, obwohl der Strand grundsätzlich auch nicht weit entfernt ist.

Das Essen war für uns eines der Highlights. Die Auswahl war wirklich sehr groß und abwechslungsreich. Auch als jemand, der beim Essen etwas anspruchsvoller ist, habe ich immer etwas Passendes gefunden. Es gab verschiedene Fischgerichte, Fleischgerichte, Beilagen, Salate und vieles mehr. Zusätzlich wurden regelmäßig verschiedene Gerichte frisch vom Koch zubereitet. Auch Snacks und Getränke waren ausreichend vorhanden.

Das Personal im gesamten Hotel war ausgesprochen freundlich und vor allem sehr schnell und organisiert.

Cons:

Nur die Betten auf Rollen waren etwas ungewohnt, da sie sich leicht bewegen konnten.

2026-08-16 • via Nuitee
G
Gill • couple • gb
6
The food was adequate (little variety) desserts were not great (but that’s just being picky!) the bar staff for the main
Pros:

Right in the Forrest, lives the chics and rooster!

Cons:

Had ants in the room dispute complaining, balcony door wouldn’t lock, had to go to reception 5 times to discuss with staff!

2026-08-14 • via Nuitee
M
Magomed • couple • de
10
Рекомендую однозначно
Pros:

Просто в восторге,отличное место

2026-08-14 • via Nuitee
C
CONSTANZE • solo_traveller • de
7
2026-08-14 • via Nuitee
O
Oxana • family_with_children • gb
10
2026-08-14 • via Nuitee
T
Tomáš • couple • cz
9
2026-08-13 • via Nuitee
R
Rego • solo_traveller • pt
10
2026-08-13 • via Nuitee
S
Smuklauskaya • extended_group • pt
5
Отель на 3 звезды,не больше
Pros:

Отель оставил приятное впечатление, прежде всего благодаря удобному расположению и внимательному персоналу.

Отель находится недалеко от пляжа, поэтому до него можно было спокойно дойти пешком, что было очень удобно.

Отдельно хочется отметить работу персонала по уборке. В номере проводилась ежедневная уборка, всё было аккуратно и чисто. Персонал работал внимательно и добросовестно, всегда оставляли номер хорошо убранным. За это отдельное большое спасибо сотрудникам, которые занимались уборкой.

В целом понравилось удобное расположение отеля, близость к пляжу и хорошее отношение персонала. Благодаря этим моментам проживание было комфортным.

Cons:

Отель оставил неоднозначное впечатление. К сожалению, было несколько существенных недостатков.

В номере не работал кондиционер. Мы неоднократно обращались к персоналу, на наши просьбы реагировали, но проблема так и не была решена. В последний день сотрудники приходили, делали вид, что ремонтируют кондиционер, однако после этого он продолжал работать неправильно, шуметь и фактически не выполнять свою функцию.

При выезде возникла неприятная ситуация с возвратом предоплаты за полотенце, которое мы брали для бассейна. Сначала стоимость предоплаты не хотели возвращать, и вопрос пришлось отдельно выяснять.

Также разочаровало питание. Посуда не всегда была хорошо вымыта. Еда часто казалась слишком жирной, а некоторые блюда создавали впечатление, что их готовили повторно из остатков предыдущего приёма пищи — например, продукты с обеда могли использоваться в других блюдах на ужин. Возможно, это было только наше впечатление, но за время проживания оно возникало неоднократно.

Отдельная проблема — нехватка лежаков, зонтиков и полотенец у бассейна. После завтрака приходилось практически сразу идти занимать место, иначе найти свободный лежак было сложно. Из-за этого отдых у бассейна превращался в своеобразную борьбу за место.

В целом персонал реагировал на обращения, но многие проблемы либо решались формально, либо не решались до конца. Именно совокупность этих моментов сильно повлияла на наше впечатление от проживания.
Шум от кондиционера не давал выспаться.

2026-08-13 • via Nuitee
S
said • solo_traveller • es
10
2026-08-10 • via Nuitee
Z
Zoltán • solo_traveller • hu
10
Pros:

The hotel was well equipped, the food delicious, the staff friendly, they had events every day. The pool was spacious, didn't feel crowded, they always mopped the floor, everything was so clean.
After check out they let us use the buffet cards for one more meal just because our plane was departing in the night, and also had public showers with shower gel and shampoo available. Awesome!

Cons:

The air conditioner was so weak, we only noticed it working if we let it run for all day. That's all.

2026-08-09 • via Nuitee
D
Diana • solo_traveller • ua
6
2026-08-09 • via Nuitee
V
Veronika • solo_traveller • cz
10
2026-08-09 • via Nuitee
L
Lilli • solo_traveller • it
8
2026-08-07 • via Nuitee
K
Karen • family_with_children • ch
1
The worst hotel experiences we have ever had
Pros:

Unfortunately, nothing. The hotel was overcrowded and noisy. Despite paying for an all-inclusive stay, I had to leave the hotel to buy water because the bar queues were extremely long.

Cons:

We chose this hotel because the room was advertised with air conditioning, but when we arrived at around 10:00 PM, it was not working. The room was extremely hot (around 33°C), and despite informing the staff immediately, we were told there was no other room available and that the air conditioning could not be repaired that night. The only solution offered was a fan, which was completely inadequate.

The room was also poorly maintained and not properly clean. The door handle was broken, and the overall condition of the accommodation was far below what was advertised.

We spent an almost sleepless night, which was especially difficult as we were travelling with our young child. What disappointed us the most was the lack of concern and willingness from the staff to resolve the situation.

I have attached a video showing that the air conditioning appeared to be switched on, but the external unit was completely non-functional.

Overall, the accommodation did not match the description on Booking.com, and this was the worst hotel experiences we have ever had. I hope Booking.com will investigate this matter and consider appropriate compensation.

2026-08-06 • via Nuitee
A
Angela • family_with_children • ch
9
2026-08-06 • via Nuitee
J
José Antonio Iturrioz • solo_traveller • es
8
Pros:

El tener todo incluido

Cons:

Hormigas en el baño

2026-08-05 • via Nuitee