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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Children's playground
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Dry cleaning
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Breakfast in the room
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Currency exchange
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Street parking
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Shared lounge/TV area
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Snack bar
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Vending machine - drinks
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Outdoor furniture
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Coffee Shop on site
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Pet basket
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Stunning Views and Central Location
Luxurious Rooms with Modern Amenities
Delicious Dining Options and Relaxing Lounge Bar
Experience the beauty of Casablanca from our hotel with breathtaking views of the medina and the iconic Hassan II Mosque. Our modern air-conditioned rooms offer a comfortable stay with a flat-screen TV, minibar, and tea/coffee facilities. Start your day with a delicious breakfast and indulge in international cuisine at our restaurant. Unwind with a drink at the lounge bar in the evening. Don't miss the chance to stay at our centrally located hotel, just steps away from Casa-Port Train Station. Book now for an unforgettable experience!
The restaurant is open from 12:00 to 15:00 and 19:00 to 23:00. The bar is open from 17:00 to 00:00.
Room service is available from 06:30 to 23:30.
Please note that cots and extra beds are at an extra charge and require reservation and are subject to availability.
Please note that breakfast will be offered as Iftar meal during Ramadan for guests fasting during their stays.
Renovation work is currently underway at our bar and restaurant. As a result, our meeting rooms are temporarily closed.
During this period, we have converted the hotel mezzanine into a temporary space for the bar and restaurant, where we will be happy to welcome you.
We apologize for the inconvenience and thank you for your understanding. We will be happy to welcome you to our renovated spaces soon.
In a continuous commitment to enhancing guests' comfort, please note that the hotel is currently undergoing a progressive renovation, beginning with the reception area.
All necessary measures are in place to minimise any disruption, and the team remains fully dedicated to ensuring a warm and attentive welcome from the moment of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 15 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Location
Guest Reviews
The location was good and the breakfast was also good
The couch in the room was stained and dirty.
We organized an event at the Novotel and appreciated very much the support from the personnel.
I never had breakfast.
The variety of foods served.
Welcome complimentary fruits and sweets at the arrival
Las camas eran cómodas y el tamaño de la habitación es adecuado. El wifi funcionaba muy bien. Finalmente tuve un problema con la factura pero me la enviaron posteriormente.
No funcionaba el aire acondicionado, la ubicación no es la mejor, pocas opciones de hacer nada en los alrededores, el restaurante con una carta muy pobre y el desayuno estándar tipo buffet.
The freshly designed dining room
The work in progress in the reception but at least one of the staff received us before entering the property and showed us the way to the temporary reception
The hotel is loocated in good location, clean and professional services.
No auto parking.
Nothing in particular
Room service
They don't answer the calls
Ubicacion
Estan de obras y no es tan rapido como antes el acceso;
no esta indicado cuando se hace la reserva
La courtoisie du personnel
Rien
We had an exceptional service experience at the restaurant. Mr hassan was a rockstar even though it was busy, however his attitude was outstanding .
We had a great experience during our stay at the hotel big thanks to Hassan who took a very good care of us .
The Atmosphere was cozy and the food was magnificently delicious.
For that i recommend trying it you wont regret it.
I would like to express my sincere appreciation for Hasan and the exceptional service he provided during my stay.Hasan was always welcoming, professional, and genuinely caring. From the moment I arrived, he went above and beyond to ensure that everything was comfortable and well taken care of. His kindness, positive attitude, and attention to detail made a significant difference to my overall experience.What stood out most was the way he treated guests with respect, warmth, and genuine hospitality. He was always willing to help with a smile and made us feel valued throughout our stay.Because of Hasan’s excellent service and recommendation, I chose to dine at the hotel restaurant, and I am very glad I did. His professionalism and genuine care enhanced my experience and reflected positively on the hotel as a whole.Thank you, Hasan, for your outstanding service and dedication. You are a true asset to the hotel, and your efforts are greatly appreciated.
Het personeel vanaf de parking tot de ontvangst in het hotel....no comment ...Topppppp
Niets ...alles was naar mijn zin en professioneel ontvangst , ik keer zeker terug.
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