Novotel Casablanca City Center

Hotels
Novotel
7.4 (1483 reviews)
Angle Rue Zaid Ouhmad Rue Sidi Belyout , Casablanca , ma

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Prime location
Helpful staff
Comfortable bed
Good breakfast options
Cons:
Dirty upholstery
Issues with room quality
Lack of proper amenities
Inconsistent service

Categories

Cleanliness
6.49
Reports of dirty upholstery and broken furniture indicate lower cleanliness standards.
Service
8.46
Staff were helpful and accommodating during the stay, though some reviews mention issues.
Location
8.5
Prime location with proximity to local attractions and amenities.
Room Quality
6.45
Mixed sentiments; issues with old furniture and some rooms being uncomfortable.
Amenities
6.48
Amenities noted as lacking, particularly gym equipment and basic supplies.
Value for Money
6.94
Some guests found the experience unsatisfactory for the money paid, while others felt it was adequate.
Food and Beverage
8.49
Breakfast quality received positive comments but some guests reported it as stale.
Overall Experience
7.36
General experiences varied; some enjoyed their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:57

Property Description

Stunning Views and Central Location

Luxurious Rooms with Modern Amenities

Delicious Dining Options and Relaxing Lounge Bar

Experience the beauty of Casablanca from our hotel with breathtaking views of the medina and the iconic Hassan II Mosque. Our modern air-conditioned rooms offer a comfortable stay with a flat-screen TV, minibar, and tea/coffee facilities. Start your day with a delicious breakfast and indulge in international cuisine at our restaurant. Unwind with a drink at the lounge bar in the evening. Don't miss the chance to stay at our centrally located hotel, just steps away from Casa-Port Train Station. Book now for an unforgettable experience!

Important information:

The restaurant is open from 12:00 to 15:00 and 19:00 to 23:00. The bar is open from 17:00 to 00:00.

Room service is available from 06:30 to 23:30.

Please note that cots and extra beds are at an extra charge and require reservation and are subject to availability.

Please note that breakfast will be offered as Iftar meal during Ramadan for guests fasting during their stays.

Renovation work is currently underway at our bar and restaurant. As a result, our meeting rooms are temporarily closed.

During this period, we have converted the hotel mezzanine into a temporary space for the bar and restaurant, where we will be happy to welcome you.

We apologize for the inconvenience and thank you for your understanding. We will be happy to welcome you to our renovated spaces soon.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 1483 reviews
Cleanliness: 6.49
Service: 8.46
Location: 8.5
Room Quality: 6.45
Amenities: 6.48
Value for Money: 6.94
Food and Beverage: 8.49
Overall Experience: 7.36
A
Abadín solo_traveller es
5
Justo.
Pros:

Ubicación

Cons:

Instalaciones, muy viejas

2026-06-13 via Nuitee
P
Paradise14999552710 Business Fez, Fèz-Meknes
8
Good experience
Pros:

Staff were friendly and helpful . good coffee, on-time service

2026-06-11 via Tripadvisor
S
Sidibé solo_traveller gn
10
J’ai passé un excellent séjour
Pros:

L’accueil du personnel tous gentils et l’emplacement

Cons:

La restauration

2026-06-11 via Nuitee
N
NATARAJAN solo_traveller in
7
2026-06-11 via Nuitee
P
Petra couple de
10
2026-06-11 via Nuitee
D
DomenicoLF Business Utrecht
10
Excellent food choices and relaxing atmosphere. Great service
Pros:

Excellent food choices and relaxing atmosphere. Great service

2026-06-10 via Tripadvisor
A
Adil solo_traveller ma
10
Pros:

Merci a toute l équipe surtout de la réception

Cons:

Rien

2026-06-10 via Nuitee
M
Mizanur Rahman solo_traveller bd
7
2026-06-10 via Nuitee
M
Majeed solo_traveller sa
9
2026-06-09 via Nuitee
S
Simeone solo_traveller it
10
2026-06-09 via Nuitee
C
Carsten solo_traveller de
10
Pros:

After eleven years, we’ve returned to our favourite hotel. It was like coming home. What was amazing was that the reception staff actually remembered us after all this time. We’ll definitely be staying at the Novo Hotel again and again. Thank you so much for making us feel so welcome.

2026-06-08 via Nuitee
A
alejandracC135UY Business
10
Job
Pros:

Staff very friendly, hotel is clean and cozy, special thanks to Hassan for excellent recommendation to try local wine so kind

2026-06-06 via Tripadvisor
L
Latifa Mouna Samira solo_traveller ma
10
2026-06-06 via Nuitee
S
Salah solo_traveller ma
9
2026-06-06 via Nuitee
S
Soufiane Kheyi solo_traveller ae
9
Pros:

Very nice and confortable hotel

Cons:

Parking is a bit complex but the team found a solution

2026-06-04 via Nuitee
H
Hans Cray solo_traveller de
8
Warmly welcomed by a team passionated about hospitality
Pros:

Super friendly and caretaking staff

Cons:

It’s a bit aged and needs some touch ups. At the moment some construction works going on, but that fine

2026-06-03 via Nuitee
P
PierreN83 Business Wuhan, Hubei
10
For a quiet an safe journey
Pros:

Good atmosphère. Good team. Feel like at home

2026-06-02 via Tripadvisor
جميل solo_traveller sa
8
فندق ممتاز في الموقع والخدمات واوصي بالأقامه فيه .
Pros:

الموقع ممتاز ... موظفي الأستقبال مهذبين ومبتسمين وأشكر العاملين بالفندق وخصوصآ في الأستقبال الأخ بدر والأخ يوسف
وأيضا اشكر من العاملين عبدالجليل الأقرع علي حسن تعاملهم
واستقبالهم لزوار الفندق.

Cons:

المناشف في الحمام شكلها قديم جدآ وتحتاج للتغيير بمناشف
جديده.

2026-06-02 via Nuitee
Q
Qazi solo_traveller in
8
Good hotel at good location.
Pros:

It is a good hotel to stay.

Cons:

Nothing as such.

2026-06-02 via Nuitee
B
boumnaia couple fr
5
Je ne le conseille pas.
Pros:

L’emplacement

Cons:

J’ai été affecté dans un premier temps au 14eme étage Sauf que l’ascenseur était en panne à cet étage et la réponse de le réception est que ce n’est pas grave il faut prendre le le 13eme ou 15eme et continuer par les escaliers ce que j’ai refusé .
Les chambres sont médiocres, l’hôtel était en travaux et cela n’a pas été noté sur l’annonce booking.

2026-06-01 via Nuitee