Novotel Casablanca City Center

Hotels
Novotel
7.4 (1536 reviews)
Angle Rue Zaid Ouhmad Rue Sidi Belyout , Casablanca , ma

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Prime location
Helpful staff
Comfortable bed
Good breakfast options
Cons:
Dirty upholstery
Issues with room quality
Lack of proper amenities
Inconsistent service

Categories

Cleanliness
6.49
Reports of dirty upholstery and broken furniture indicate lower cleanliness standards.
Service
8.46
Staff were helpful and accommodating during the stay, though some reviews mention issues.
Location
8.5
Prime location with proximity to local attractions and amenities.
Room Quality
6.45
Mixed sentiments; issues with old furniture and some rooms being uncomfortable.
Amenities
6.48
Amenities noted as lacking, particularly gym equipment and basic supplies.
Value for Money
6.94
Some guests found the experience unsatisfactory for the money paid, while others felt it was adequate.
Food and Beverage
8.49
Breakfast quality received positive comments but some guests reported it as stale.
Overall Experience
7.36
General experiences varied; some enjoyed their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:57

Property Description

Stunning Views and Central Location

Luxurious Rooms with Modern Amenities

Delicious Dining Options and Relaxing Lounge Bar

Experience the beauty of Casablanca from our hotel with breathtaking views of the medina and the iconic Hassan II Mosque. Our modern air-conditioned rooms offer a comfortable stay with a flat-screen TV, minibar, and tea/coffee facilities. Start your day with a delicious breakfast and indulge in international cuisine at our restaurant. Unwind with a drink at the lounge bar in the evening. Don't miss the chance to stay at our centrally located hotel, just steps away from Casa-Port Train Station. Book now for an unforgettable experience!

Important information:

The restaurant is open from 12:00 to 15:00 and 19:00 to 23:00. The bar is open from 17:00 to 00:00.

Room service is available from 06:30 to 23:30.

Please note that cots and extra beds are at an extra charge and require reservation and are subject to availability.

Please note that breakfast will be offered as Iftar meal during Ramadan for guests fasting during their stays.

Renovation work is currently underway at our bar and restaurant. As a result, our meeting rooms are temporarily closed.

During this period, we have converted the hotel mezzanine into a temporary space for the bar and restaurant, where we will be happy to welcome you.

We apologize for the inconvenience and thank you for your understanding. We will be happy to welcome you to our renovated spaces soon.

In a continuous commitment to enhancing guests' comfort, please note that the hotel is currently undergoing a progressive renovation, beginning with the reception area.

All necessary measures are in place to minimise any disruption, and the team remains fully dedicated to ensuring a warm and attentive welcome from the moment of arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 1536 reviews
Cleanliness: 6.49
Service: 8.46
Location: 8.5
Room Quality: 6.45
Amenities: 6.48
Value for Money: 6.94
Food and Beverage: 8.49
Overall Experience: 7.36
E
Essahout family_with_children be
9
Super en heel hygiënisch alles
Pros:

Klantenservice vriendelijk

Cons:

Niets

2026-07-25 via Nuitee
T
Tarik family_with_children fr
10
Nous sommes habitués à séjourner dans cette établissement nous sommes toujours très bien reçu. Nous recommandons vivemen
Pros:

Hôtel très agréable, personnel aux petits soins, buffet petit déjeuner complet et tres bon.

Cons:

Stationnement voiture: il manque vraiment un parking pour compléter cette hôtel.

2026-07-24 via Nuitee
X
Xavier solo_traveller eg
9
2026-07-24 via Nuitee
T
Tarik family_with_children fr
10
2026-07-24 via Nuitee
A
Alessandra solo_traveller ca
7
Bon emplacement mais pas conçu pour un séjour en famille
Pros:

Bon emplacement pres de la gare
Bon accueil à la réception
Belles petites attentions dans la chambre à l'arrivée

Cons:

Chambre pour 2 adultes et 2 enfants de 10 et 14 ans. Le canapé lit était à peine assez large pour 1 enfant. Pas de literie autre qu'une vieille couverture en polar. Nous avons du demander un drap à 22h le soir et nous avons du dormir à 3 dans le lit. Cette chambre n'était pas conçue pour une famille. 3 serviettes pour 4 personnes ...

2026-07-22 via Nuitee
I
Israel Alves solo_traveller br
10
Espetacular
Pros:

Da gentileza, profissionalismo e hospitalidade dos funcionários.

Café da manhã, fenomenal.

Cons:

Nada a declarar.

2026-07-21 via Nuitee
K
Krisztina solo_traveller hu
10
Excellent hotel in Casablanca
Pros:

Excellent hotel
Modern African design
Nice personal
Excellent staff
The best breakfast in town
Nice big rooms
Silent
Comfortable
Clean

Cons:

_

2026-07-19 via Nuitee
S
Saber solo_traveller us
8
Pros:

Location and comfortable

Cons:

Parking is not good

2026-07-18 via Nuitee
S
Storee family_with_children sn
6
Bof!
Pros:

Petit déjeuner correct mais pas wouah! L'emplacement est un atout pour se déplacer facilement vers la gare, les restaus, la place de la ligue arabe, le mall.

Cons:

L' ambiance et l'accueil aussi bien du lieu que du personnel est impersonnel, peut-etre du au travaux de rénovation.
Après ça peut aller si on ne recherche pas dans son séjour une chaleur humaine.
Mais pour moi, bof!

2026-07-18 via Nuitee
N
nofissar Family
10
Best hotel
Pros:

I visited the Novotel hotel this morning. They served a delicious breakfast—the highlight was definitely Nadia omelet and it was the best restaurant

2026-07-17 via Tripadvisor
B
benmadhim Business
10
best ever
Pros:

We had a fantastic stay!
The hotel was clean, comfortable, and the service was excellent. A special thank you to Hassan, whose kindness and professionalism made us feel right at home from the moment we arrived. He truly went above and beyond to make our stay memorable. We look forward to coming back

2026-07-16 via Tripadvisor
I
Ikram solo_traveller lb
7
2026-07-15 via Nuitee
F
Fatima Malick couple fr
9
Pros:

J’ai beaucoup aimé le petit déjeuner et la déco du restaurant ainsi que les chambres l’accueil reçu tout était au top

Cons:

Le lit pourrait être un peu plus confortable

2026-07-14 via Nuitee
T
Tetteh couple gh
8
Staff made Novotel lit 🙌🏾🙌🏾🔥💯
Pros:

Perfect restaurant and bar! Made the World Cup season lit! Variety of backgrounds for pictures and videos. Bader the receptionist is a great guy. Jowesh (concierge - if I got it right)…was super super helpful. And a bar tender 🙌🏾🔥🔥

Cons:

No pool. Breakfast didn’t have lots of variety

2026-07-12 via Nuitee
W
Wael solo_traveller sa
10
2026-07-12 via Nuitee
Y
Youssef solo_traveller ma
7
2026-07-12 via Nuitee
A
Antonio solo_traveller us
7
Big construction makes noise unbearable
Pros:

Restaurante and cleaning staff were very nice

Cons:

The lack of a lobby due to construction, the noise

2026-07-12 via Nuitee
R
rommelr996 Business
8
Excellent Hospitality.
Pros:

Amicable experience, good hospitality - Hassan.

2026-07-11 via Tripadvisor
A
alilB5568HW Solo travel
10
Go
Pros:

Chef Ayoub mohsin best chef food very delicious thank you for your service

2026-07-11 via Tripadvisor
F
Ferial solo_traveller fr
10
2026-07-11 via Nuitee