Novotel Casablanca City Center

Hotels
•
Novotel
7.4 (1467 reviews)
Angle Rue Zaid Ouhmad Rue Sidi Belyout , Casablanca , ma

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Prime location
Helpful staff
Comfortable bed
Good breakfast options
Cons:
Dirty upholstery
Issues with room quality
Lack of proper amenities
Inconsistent service

Categories

Cleanliness
6.49
Reports of dirty upholstery and broken furniture indicate lower cleanliness standards.
Service
8.46
Staff were helpful and accommodating during the stay, though some reviews mention issues.
Location
8.5
Prime location with proximity to local attractions and amenities.
Room Quality
6.45
Mixed sentiments; issues with old furniture and some rooms being uncomfortable.
Amenities
6.48
Amenities noted as lacking, particularly gym equipment and basic supplies.
Value for Money
6.94
Some guests found the experience unsatisfactory for the money paid, while others felt it was adequate.
Food and Beverage
8.49
Breakfast quality received positive comments but some guests reported it as stale.
Overall Experience
7.36
General experiences varied; some enjoyed their stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 18:57

Property Description

Stunning Views and Central Location

Luxurious Rooms with Modern Amenities

Delicious Dining Options and Relaxing Lounge Bar

Experience the beauty of Casablanca from our hotel with breathtaking views of the medina and the iconic Hassan II Mosque. Our modern air-conditioned rooms offer a comfortable stay with a flat-screen TV, minibar, and tea/coffee facilities. Start your day with a delicious breakfast and indulge in international cuisine at our restaurant. Unwind with a drink at the lounge bar in the evening. Don't miss the chance to stay at our centrally located hotel, just steps away from Casa-Port Train Station. Book now for an unforgettable experience!

Important information:

The restaurant is open from 12:00 to 15:00 and 19:00 to 23:00. The bar is open from 17:00 to 00:00.

Room service is available from 06:30 to 23:30.

Please note that cots and extra beds are at an extra charge and require reservation and are subject to availability.

Please note that breakfast will be offered as Iftar meal during Ramadan for guests fasting during their stays.

Renovation work is currently underway at our bar and restaurant. As a result, our meeting rooms are temporarily closed.

During this period, we have converted the hotel mezzanine into a temporary space for the bar and restaurant, where we will be happy to welcome you.

We apologize for the inconvenience and thank you for your understanding. We will be happy to welcome you to our renovated spaces soon.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.4
Based on 1467 reviews
Cleanliness: 6.49
Service: 8.46
Location: 8.5
Room Quality: 6.45
Amenities: 6.48
Value for Money: 6.94
Food and Beverage: 8.49
Overall Experience: 7.36
Y
Yazicioglu • solo_traveller • ma
10
Pros:

Un hôtel que je recommande. Le personnel est très serviable et toujours souriant. Séjour confortable du début à la fin."

2026-05-31 • via Nuitee
Y
Younes • family_with_children • ma
5
2026-05-29 • via Nuitee
N
Nawaf • family_with_children • jo
5
Pros:

Location and staff

Cons:

Maintenance at entrance

2026-05-28 • via Nuitee
S
SANTHOSH • solo_traveller • in
9
Pros:

Nothing

Cons:

Way to hotel from Main road

2026-05-28 • via Nuitee
Z
Zvonimir • couple • hr
10
Pros:

ODLIČNA LOKACIJA
NEKE ZNAMNITIOSTI U PJEŠČKOJ ZONI
HOTEL ODLIČAN SADRŽAJEM
RAZGLED GRADA VODIĆEM IZUZETAN

2026-05-25 • via Nuitee
M
Mohamed Lamine • solo_traveller • ae
6
2026-05-25 • via Nuitee
D
Denise • couple • us
3
Good location needs total renovation and attention to detail
Pros:

The location was good and the renovation in the lower lobby and dining area was nice.

Cons:

The room was extremely dated. The linens and bedding were uncomfortable and minimal. The bathroom sink was stopped up. The furniture was filthy with cigarette holes, dirt and stains.

2026-05-24 • via Nuitee
J
James • extended_group • us
8
Pros:

Location
Breakfast was great

Cons:

It was under construction and lobby was challenging

2026-05-24 • via Nuitee
W
Walid • solo_traveller • ae
8
Pros:

Reception desk staff are decent and helpful

Cons:

Renovations are taking place and not easy access to reception

2026-05-22 • via Nuitee
L
Latifa Mouna Samira • solo_traveller • ma
9
tres bien
Pros:

bien

Cons:

rien

2026-05-21 • via Nuitee
A
Adil • solo_traveller • nl
7
2026-05-20 • via Nuitee
E
Elvan • solo_traveller • tr
10
2026-05-18 • via Nuitee
M
Mehmet Hakan • solo_traveller • tr
7
Pros:

Konumu oldukça iyi, çalışanlar oldukça yardımcı, kahvaltısı güzel.

Cons:

Sanırım tadilattan kaynaklanıyor ama otel girişi, resepsiyona gidiş falan biraz sıkıntılı.

2026-05-18 • via Nuitee
S
Safa • couple • gb
6
It was okay because of the location
Pros:

Great location but the bed was unfortunately not very comfortable. Otherwise nice restaurant and decent breakfast.

Cons:

The beds were too hard

2026-05-18 • via Nuitee
O
omar • extended_group • ma
3
Cons:

Chambres complètement amorties, l’hôtel a besoin d’être rénové

2026-05-17 • via Nuitee
R
Ruiling • solo_traveller • ma
10
Pros:

Tout était bien organisé.
Check-in rapide, chambre propre et personnel attentionné.
Je recommande cet hôtel.

2026-05-16 • via Nuitee
L
Luis • solo_traveller • pt
6
Cons:

Está em obras e quartos estão como á 15 anos

2026-05-16 • via Nuitee
L
Latifa Mouna Samira • solo_traveller • ma
9
Pros:

excellent

2026-05-15 • via Nuitee
T
Tania • solo_traveller • us
7
Pros:

location

Cons:

staff could have been more helpfu and honest exchanging money. They exchanged with a big fee.

2026-05-14 • via Nuitee
A
Ayad • solo_traveller • ma
10
Pros:

Un séjour court mais parfait 😊
Bonne ambiance, personnel sympathique et emplacement pratique pour visiter Casablanca

2026-05-14 • via Nuitee