Extended Stay America Suites - Chesapeake - Crossways Blvd

Hotels
Extended Stay America Suites
8 (557 reviews)
1540 Crossways Boulevard , Chesapeake , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Helpful service
Cons:
Cleanliness issues
Unpleasant odors
Poor breakfast quality

Categories

Cleanliness
6.58
Multiple guests reported bugs and odor issues in their rooms, indicating cleanliness was a problem.
Service
9.55
Guests consistently praised the staff for being excellent and helpful throughout their stay.
Location
9.59
The location was highlighted as perfect, with easy access to shopping and restaurants.
Room Quality
7.54
Several issues were reported, including outdated rooms and safety concerns related to the locking mechanisms.
Amenities
8.07
The hotel offered cooking facilities, but many guests complained about the lack of a decent breakfast.
Value for Money
8.53
Overall, guests felt that despite certain issues, the value was decent for the price.
Food and Beverage
5.58
The breakfast options were heavily criticized as poor and nonexistent.
Overall Experience
8.55
Despite the reported issues, many guests had a generally positive experience owing to staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:38

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a stovetop, microwave, and fridge in every room at Extended Stay America - Chesapeake, perfect for longer stays.

Complimentary Grab-and-Go Breakfast
Start your day right with a free breakfast including breakfast bars, muffins, hot cereal, coffee, and tea, ensuring a hassle-free morning routine.

Convenient Amenities and Attractions
Benefit from free WiFi, 24-hour front desk, laundry facilities, and close proximity to attractions like the Chesapeake Convention Center and Virginia Aquarium.

Book now for a comfortable and convenient extended stay experience at Extended Stay America - Chesapeake!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 557 reviews
Cleanliness: 6.58
Service: 9.55
Location: 9.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 5.58
Overall Experience: 8.55
A
Amy couple us
10
Convenient for the short stay
Pros:

Location

Cons:

Price n housekeeping

2026-06-11 via Nuitee
K
Keith couple us
1
I did not stay
Pros:

Property was overbooked by you

Cons:

I did not get to stay at the property because it was overbooked by booking.con

2026-06-08 via Nuitee
J
Jagroop couple us
7
2026-06-07 via Nuitee
J
Jeannine solo_traveller us
9
It served our purpose very well with a good nights sleep.
Pros:

Convenient location. Very clean. We had a corner room which was quiet. The bed was very comfortable. We slept very well.

Cons:

The door security lock was broken.

2026-06-05 via Nuitee
C
Cassandra solo_traveller us
10
Pros:

My go to place when in the area.

2026-06-05 via Nuitee
M
Makayla couple us
7
2026-06-03 via Nuitee
K
Kristopher solo_traveller us
3
Pros:

The staff was helpful and courteous

Cons:

No 24 hour staff, had to use a phone to call someone onsite to check me in. The weather stripping around the door was mostly gone and I could see outside through the gaps. No elevator and I was on the third floor. T he shower barely got luke warm, the was very little water pressure. There was what looked like a pubic hair on on of the three "clean" towels. There was what looked like a pubic hair on the wall of the shower. The was a black splashed stain of some sort on the cloth shower curtain. The toilets paper dispenser was broken off the wall and not repaired. There were large unfinished drywall patches under the towel rack. The refrigerator looked like it was just taken out of storage, it was all rusty and filthy on the outside, I never bothered to open it.

I had a late flight coming in around midnight and was checked out by 8:45 and for those 9 hours with all the issues with the room I was charged $167. That's completely upsurd, it want worth $25. And yes I have pictures of it all. Couldn't complain that night unless I wanted to lose even more sleep, cause I would have to call the guy to come back to the desk to deal with my complaint. In the morning I had a graduation to be at, again would have to lose more of my time and sleep to deal with it. This is horrible, never stayed in a room so bad. I have slept in better conditions on deployments in the Army.

2026-05-31 via Nuitee
H
Hong Moon solo_traveller gb
5
2026-05-29 via Nuitee
W
Wamara solo_traveller us
7
2026-05-29 via Nuitee
C
Chris solo_traveller us
1
Cons:

Upon arrival, I was informed that although I had a reservation, I did NOT get a room. I was told that due to staffing issues, 17 rooms were not cleaned, so they could not be used. I hope I will not be charged. I spent two hours driving around looking for another hotel room in the area. As I drove 5 hours to get to to this location. The staff at Extended Stay was ABSOLUTELY no help. They just said sorry, no rooms you are on your own.

2026-05-18 via Nuitee
D
David couple us
5
2026-05-09 via Nuitee
K
Kenneth couple us
1
Very bad
Pros:

Nothing

Cons:

Nothing handicap accessible areas, I had to go somewhere else because they only had stairs and I can’t climb stairs. When I booked this I thought they had elevators which they didn’t. Then I asked if they had any rooms on the first floor, which they didn’t. As I said I ended up going to another hotel. To say I was disappointed is an understatement.

2026-05-08 via Nuitee
Z
Zantavion solo_traveller us
1
NASTY NASTY NASTY
Pros:

When it was time for me to checkout!!!!

Cons:

Everything!!!!

2026-05-07 via Nuitee
A
Amy solo_traveller us
5
2026-05-07 via Nuitee
K
Kesha family_with_children us
7
2026-05-02 via Nuitee
K
Kesha solo_traveller us
10
2026-05-02 via Nuitee
K
Kesha solo_traveller us
7
2026-05-02 via Nuitee
K
Kesha family_with_children us
7
2026-05-02 via Nuitee
K
Kesha solo_traveller us
6
2026-05-02 via Nuitee
K
Kesha solo_traveller us
7
2026-05-02 via Nuitee