Extended Stay America Suites - Chesapeake - Crossways Blvd

Hotels
Extended Stay America Suites
8 (593 reviews)
1540 Crossways Boulevard , Chesapeake , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Excellent staff
Great location
Helpful service
Cons:
Cleanliness issues
Unpleasant odors
Poor breakfast quality

Categories

Cleanliness
6.58
Multiple guests reported bugs and odor issues in their rooms, indicating cleanliness was a problem.
Service
9.55
Guests consistently praised the staff for being excellent and helpful throughout their stay.
Location
9.59
The location was highlighted as perfect, with easy access to shopping and restaurants.
Room Quality
7.54
Several issues were reported, including outdated rooms and safety concerns related to the locking mechanisms.
Amenities
8.07
The hotel offered cooking facilities, but many guests complained about the lack of a decent breakfast.
Value for Money
8.53
Overall, guests felt that despite certain issues, the value was decent for the price.
Food and Beverage
5.58
The breakfast options were heavily criticized as poor and nonexistent.
Overall Experience
8.55
Despite the reported issues, many guests had a generally positive experience owing to staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:38

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a stovetop, microwave, and fridge in every room at Extended Stay America - Chesapeake, perfect for longer stays.

Complimentary Grab-and-Go Breakfast
Start your day right with a free breakfast including breakfast bars, muffins, hot cereal, coffee, and tea, ensuring a hassle-free morning routine.

Convenient Amenities and Attractions
Benefit from free WiFi, 24-hour front desk, laundry facilities, and close proximity to attractions like the Chesapeake Convention Center and Virginia Aquarium.

Book now for a comfortable and convenient extended stay experience at Extended Stay America - Chesapeake!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 593 reviews
Cleanliness: 6.58
Service: 9.55
Location: 9.59
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 5.58
Overall Experience: 8.55
P
phyllis solo_traveller us
5
Okay
Pros:

Front desk was very helpful. I didn't stay there because my payment wasn't excepted at that location.

Cons:

Front desk clerk was very very nice.

2026-08-24 via Nuitee
D
Dolores couple us
10
This was literally like a home away from home and because of the staff is why we stayed and I would recommend this place
Pros:

The staff is amazing the manager her name starts with an L. She made us feel like this was our home away from home while we transitioned to our home and she’s the main reason we kept staying.

Cons:

The staff, the staff, the staff, and how much like home they make you feel it was peaceful. It was quiet. I didn’t hear people through the walls, yelling and screaming. None of that. It was very peaceful their shade in the parking lot for your vehicle. There’s laundry facilities that are clean and open for you to use at pretty decent hours. They have breakfast they serve in the morning. They are very good at accommodating things for you so that you’re just comfortable. They have things for your kitchen so you can cook and

2026-08-23 via Nuitee
L
Lynn couple us
6
2026-08-23 via Nuitee
D
Dolores solo_traveller us
10
This place made me feel like I was at home while I was away from my home. Thank you.
Pros:

I loved that the head lady I can’t remember her name and I’m so sorry she was amazing. Her name starts with an L. She was amazing and she makes people feel very welcome and at home, especially for me and my family while we were transitioning and waiting for our home to open up she made us feel at home and that’s the main reason. I stayed there as long as I did was because of how welcome she made us feel you don’t get to feel that welcome and most places they’re always cleaning something around there or working on something which is nice to know because most places you stay at don’t seem to care about their facilities. These people do and I would stay here and I would recommend this place 20 times over I’m not being paid to say this.

Cons:

If the staff is amazing, the staff is amazing. The staff is amazing. My room is comfortable. They’re shade in the parking lot for the vehicles. they had stuff for the kitchen. They just literally make you feel at home.

2026-08-23 via Nuitee
M
Maleeka solo_traveller us
10
2026-08-15 via Nuitee
Q
Q solo_traveller us
5
Hotel? More like a motel.
Pros:

Location

Cons:

Not modern or up to date

2026-08-06 via Nuitee
A
Abraham solo_traveller gb
8
2026-08-03 via Nuitee
H
Hitchings solo_traveller us
7
2026-07-20 via Nuitee
J
Joi solo_traveller us
2
Pros:

Good location

Cons:

Bad water pressure in the shower and sink, shower curtain did not close, uncomfortable bed, weird damp smell

2026-07-20 via Nuitee
L
Leslie couple us
8
2026-07-19 via Nuitee
M
Melissa solo_traveller us
1
Pros:

Nothing

Cons:

Dirty. Roaches. Uncomfortable beds. Trash throughout breezeways.

2026-07-13 via Nuitee
M
Melinda couple us
10
It’s been nice and it’s been very needed, t made you feel as much at home as they can and they at cleaned and more attra
Pros:

Peaceful mostly compared to most places

Cons:

No elevator at all so w hen you have to be all up in the odd located room on the third floor lugging you and your families entire lives up those stairs you sort of come to terms with how out of shape you are every time you finally make to the last landing and can’t breathe or catch your breath, makes me want to throw our things away for just how hard it is to not die doing that small task! So I have a chics to make either live here forever and stop squirting material things or minimize everything.

2026-07-12 via Nuitee
T
Trish couple us
1
2026-07-10 via Nuitee
M
Matthew couple us
5
Cons:

The tv did not work at all

2026-07-08 via Nuitee
B
Barnes solo_traveller us
1
Cons:

When I got there, they said there was no rooms available.

2026-07-07 via Nuitee
R
Randi solo_traveller us
6
2026-07-07 via Nuitee
R
Ramirez couple us
10
2026-07-07 via Nuitee
J
Jeremy couple us
1
Make sure theres rooms and give people there damn money back
Pros:

Wouldnt let me stay

Cons:

Took my money and never refunded me

2026-07-02 via Nuitee
L
Love solo_traveller us
10
2026-07-02 via Nuitee
S
Smith solo_traveller us
10
2026-07-01 via Nuitee