Copthorne Hotel Wellington Oriental Bay

Hotels
Copthorne Hotels
8.4 (5031 reviews)
75 Roxburgh Street , Wellington , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Nice views
Cons:
Cleanliness issues
Outdated facilities
Food quality concerns
Limited parking

Categories

Cleanliness
7.15
Several reviews indicated issues with cleanliness and maintenance in the hotel.
Service
9.15
Most guests described the staff as friendly, although some criticized service inconsistencies.
Location
9.65
The location received high praise for its convenience and scenic views.
Room Quality
8.15
Rooms were generally comfortable but noted as outdated in some reviews.
Amenities
8.15
Amenities were seen as acceptable, but renovation needs were mentioned.
Value for Money
9.15
Location and views were cited as good value; however, renovation needs impact overall value.
Food and Beverage
7.15
Food quality was often criticized, particularly dining experiences.
Overall Experience
8.65
Overall satisfaction was mixed due to cleanliness and service issues, balanced by location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:32

Property Description

Stunning Harbour Views
Guests at Copthorne Oriental Bay are treated to breathtaking views of Wellington Harbour from the restaurant and some rooms with balcony access.

Convenient Location
Located just a 5-minute walk from Te Papa Museum and 2.5 km from the Wellington Cable Car, Copthorne Hotel Oriental Bay Wellington offers easy access to popular attractions.

Excellent Amenities
Enjoy unlimited WiFi, full breakfast buffet, and à la carte dinner at One80° restaurant on the 7th floor with panoramic views. Take advantage of the business centre, guest laundry, concierge service, and complimentary access to Freyberg Fitness Centre.

Book now to experience the perfect blend of comfort and convenience at Copthorne Hotel Oriental Bay Wellington.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, Copthorne Hotel Oriental Bay requires a NZD$50 per night credit card pre-authorization, or a NZD$50 per night cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check-out minus any applicable charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 30 per day.

Location

Guest Reviews

8.4
Based on 5031 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 9.15
Food and Beverage: 7.15
Overall Experience: 8.65
S
Sabbagha couple nz
7
Good but not great
Pros:

The location, the view from the lobby bar/restaurant and room, and especially the staff. Actually the staff stood out the most here. They were polite and friendly and really tried to make everyone feel at home.

Cons:

The room was dated, the restaurant tried to be upperclass but fell short.

2026-07-26 via Nuitee
J
Johnny couple nz
7
2026-07-24 via Nuitee
M
Megan couple nz
9
Relaxing
Pros:

Didn't have breakfast, room was outstanding, such a great location and prefect.

Cons:

Nothing really

2026-07-23 via Nuitee
P
Patricia solo_traveller gb
6
Nice comfortable hotel in a great location
Pros:

I loved that the window and sliding doors to the outside opened. The view of the sea was nice. Some of the staff were very friendly but others were so-so. The bed and the pillows were comfortable. There were a lot of teas to select from in the room. The A/C and heating was efficient.

Cons:

The computer screens on the reception desk were so huge and intrusive that you could not even see the staff so it was a very not so friendly and welcoming start to proceedings... there must be a way to mitigate this as i do not seem to recall it being like this in other hotels i have checked into.

2026-07-22 via Nuitee
A
Anthony solo_traveller nz
10
Better than perfect
Pros:

The courtesy and efficiency of the guy on reception was wonderful. He could not have been more pleasant polite and helpful.

Cons:

It could not have been better. I was even upgraded which was a pleasant surprise and so the stay exceeded my expectations.

2026-07-22 via Nuitee
R
Rodney Wong solo_traveller nz
8
2026-07-21 via Nuitee
H
HBest solo_traveller nz
8
Pros:

Room was a great layout, lived the spa bath, and the bed was super comfy. Staff were friendly and helpful.

Cons:

Considering it was a 'luxury suite' i was surprised at how dated the decor etc was! Coffee table was old and scratched as were the sideboards and dining table and chairs were awful. Curtains old, even ripped in places. The so called balcony was a joke lol, it was about 4 feet from the door to the rail, no room for a chair etc, its more just a standing ledge and was chipped old painted concrete with mould and water stains...it was hideous to be fair. The worst part was the hallway leading to the room. Old cracked windows and filthy old musty carpet. I was honestly shocked. I dont like saying bad things but i was really disappointed with the lack of effort thats been made to keep the hotel aesthetically pleasing.

2026-07-20 via Nuitee
A
Anna family_with_children nz
10
2026-07-18 via Nuitee
J
John couple nz
8
2026-07-18 via Nuitee
L
Lynda couple nz
9
A very relaxing weekend
Pros:

Bed is super comfy, staff very friendly and great location.

2026-07-17 via Nuitee
H
Hartmut family_with_children de
7
Gutes Hotel mit sehr guter Lage
Pros:

Die Lage ist perfekt, das Essen im Restaurant war sehr hochwertig

Cons:

Die Schränke sind ein wenig in die Jahre gekommen. Es hätte auch etwas sauberer sein können.

2026-07-17 via Nuitee
M
Michael couple nz
8
Pros:

Great view and close to town

2026-07-16 via Nuitee
B
Bente Johanne solo_traveller no
9
2026-07-15 via Nuitee
S
Silke solo_traveller de
7
2026-07-15 via Nuitee
H
Henri-Emmanuel solo_traveller pf
10
Pros:

Établissement en dehors du centre économique mais tout de même proche à pied.

2026-07-14 via Nuitee
S
Stella Loi solo_traveller nz
10
Great place for a staycation!
Pros:

The lovely staff and made us feel super comfortable! The room was clean and beds were ultra comfortable (not to mention the waterfront view was beautiful).

2026-07-14 via Nuitee
G
Glenn solo_traveller nz
9
2026-07-13 via Nuitee
A
Anita couple nz
7
2026-07-13 via Nuitee
K
Kirsty couple nz
9
Great location, views, parking, service.
Pros:

The location was fantastic. We walked into town for dinner and a show and to the waterfront. The view from the main reception area was great - to have some comfy chairs to relax in. A great selection of teas in our room and had everything we needed. The bed was very comfy!
I would also like to mention one of the staff members on the Saturday night (11th July)- we were unwinding in the reception lounge after returning from our show. The staff member possibly the supervisor/ duty manager, possibly from the Philippines, she was so lovely to the staff heading off shift, Thanking them etc. It was lovely to hear.

Cons:

The jug was tricky to pour so after the first time I did it in the bathroom. Our room 819 I think- the shower leaked a lot on to the floor through the door crack while having a shower, no matter how I angled the shower head. It saturated the bath mat. I should have mentioned it to staff before leaving, but didn't.

2026-07-13 via Nuitee
R
Rhiannon solo_traveller nz
8
2026-07-13 via Nuitee