Copthorne Hotel Wellington Oriental Bay

Hotels
•
Copthorne Hotels
8.4 (5089 reviews)
75 Roxburgh Street , Wellington , NZ

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Friendly staff
Nice views
Cons:
Cleanliness issues
Outdated facilities
Food quality concerns
Limited parking

Categories

Cleanliness
7.15
Several reviews indicated issues with cleanliness and maintenance in the hotel.
Service
9.15
Most guests described the staff as friendly, although some criticized service inconsistencies.
Location
9.65
The location received high praise for its convenience and scenic views.
Room Quality
8.15
Rooms were generally comfortable but noted as outdated in some reviews.
Amenities
8.15
Amenities were seen as acceptable, but renovation needs were mentioned.
Value for Money
9.15
Location and views were cited as good value; however, renovation needs impact overall value.
Food and Beverage
7.15
Food quality was often criticized, particularly dining experiences.
Overall Experience
8.65
Overall satisfaction was mixed due to cleanliness and service issues, balanced by location benefits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:32

Property Description

Stunning Harbour Views
Guests at Copthorne Oriental Bay are treated to breathtaking views of Wellington Harbour from the restaurant and some rooms with balcony access.

Convenient Location
Located just a 5-minute walk from Te Papa Museum and 2.5 km from the Wellington Cable Car, Copthorne Hotel Oriental Bay Wellington offers easy access to popular attractions.

Excellent Amenities
Enjoy unlimited WiFi, full breakfast buffet, and à la carte dinner at One80° restaurant on the 7th floor with panoramic views. Take advantage of the business centre, guest laundry, concierge service, and complimentary access to Freyberg Fitness Centre.

Book now to experience the perfect blend of comfort and convenience at Copthorne Hotel Oriental Bay Wellington.

Important information:

Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.

A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.

The guest will be charged a prepayment of the total price at the time of booking.

Guests planning to arrive by car are welcome to contact the property for more information using the contact details on the booking confirmation.

You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note, Copthorne Hotel Oriental Bay requires a NZD$50 per night credit card pre-authorization, or a NZD$50 per night cash deposit upon check in to cover any incidental charges. This deposit will be refunded upon check-out minus any applicable charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Location

Guest Reviews

8.4
Based on 5089 reviews
Cleanliness: 7.15
Service: 9.15
Location: 9.65
Room Quality: 8.15
Amenities: 8.15
Value for Money: 9.15
Food and Beverage: 7.15
Overall Experience: 8.65
I
IVANDEE • couple • nz
4
2026-09-19 • via Nuitee
S
Shane • solo_traveller • nz
8
Pros:

nice rooms

2026-09-18 • via Nuitee
L
Linda • solo_traveller • au
10
2026-09-18 • via Nuitee
L
Lawrence • extended_group • au
9
Very enjoyable
Pros:

The position

Cons:

The decor was a little tired and the rooms needed painting

2026-09-16 • via Nuitee
T
Teresa • couple • nz
9
It was very pleasant
Pros:

Comfort and view. Also location

2026-09-16 • via Nuitee
C
Christie • solo_traveller • nz
10
Pros:

The staff were wonderful. So helpful and friendly.

2026-09-15 • via Nuitee
E
Elizabeth • couple • nz
6
Great Food, Lovely Staff, Average Stay
Pros:

Great restaurant and lovely, friendly staff. The room was a little underwhelming and the view was a let-down, but overall it was a pleasant stay and a decent experience.

Cons:

View was obstructed even though paid for seaview. Balcony very small.

2026-09-13 • via Nuitee
T
Tracey • couple • au
7
Overall enjoyable
Pros:

Great location to city centre and overlooking the harbour.

Cons:

Breakfast on the weekend tastes like it was served up one too many times

2026-09-12 • via Nuitee
D
Dave • solo_traveller • nz
10
2026-09-12 • via Nuitee
A
Amber Gregory • couple • au
9
Would stay again
Pros:

Excellent location, unbeatable really, and I do love the harbour view. The staff are friendly and very efficient and the place is spotlessly clean

Cons:

This hotel is ageing and the taps leaked, but it's nothing dramatic. Still good value for money

2026-09-10 • via Nuitee
S
Sharon • solo_traveller • nz
5
Not great
Pros:

The location

Cons:

The hotel decor was tired, carpets had huge threads hanging off in the dining room, water pressure and temperature in the shower was awful fluctuating significantly during a short wash

2026-09-09 • via Nuitee
P
Peter • solo_traveller • nz
8
Decent hotel in a great location
Pros:

Good location and useful being able to use the nearby gym

Cons:

The pillows were surprisingly poor quality.

It would have been useful to know that the gym’s showers had no soap dispensers!

2026-09-09 • via Nuitee
R
Richard • couple • au
6
Dated hotel with good water views disappointing breakfast .
Pros:

Great view mattress and pillows comfortable dining at 180 restaurant food good
Service from Michael was sensational

Cons:

Very dated
Breakfast was below average not enough variety and quality not up to standard

2026-09-09 • via Nuitee
H
Hylton • solo_traveller • nz
5
Pros:

Location

Cons:

Hotel tired. Car parking very difficult.
No notification on booking site that waterfront part of hotel closed.

2026-09-08 • via Nuitee
T
Toloao • family_with_children • nz
10
Pros:

Close to everything

Cons:

Nothing

2026-09-07 • via Nuitee
M
Mark • couple • nz
6
2026-09-07 • via Nuitee
G
Gordon • couple • nz
8
2026-09-05 • via Nuitee
B
Bonny • couple • nz
8
2026-09-05 • via Nuitee
D
Dulcine • couple • nz
10
Wonderful and Highly recommend
Pros:

Staff really friendly and nice and helpful. We had dinner food was fantastic, breakfast lovely too. Highly recommend

Cons:

The parking needs a bigger car park and you have to travel to get to the parking some parts of the hotel need upgrading mainly hallways where rooms are

2026-09-04 • via Nuitee
R
Richard • couple • nz
9
Pros:

Excellent stay. Good was very good and comfortable, good views over Oriental Bay, strong shower. Night meal and breakfast both excellent as was the service. Parking is available both up by reception and across the road. Would stay here again.

Cons:

All ok

2026-09-04 • via Nuitee