Extended Stay America Suites - Minneapolis - Maple Grove

Hotels
•
Extended Stay America Suites
5.6 (329 reviews)
12970 63rd Avenue North , Maple Grove , us
+1 763-694-9747

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Comfortable stay
Friendly staff
Great location
Cons:
Dirty rooms
Poor service
Unpleasant smells
Maintenance issues

Categories

Cleanliness
3.85
Numerous mentions of dirty rooms, sticky floors, and unclean bedding.
Service
7.35
Mixed experiences; some found staff friendly, others complained about check-in issues.
Location
7.85
Positive sentiment regarding the location being great.
Room Quality
4.35
Multiple complaints about room conditions, including bad smells and poor maintenance.
Amenities
3.85
Comments on terrible amenities and lack of basic features like working outlets.
Value for Money
6.85
Some value perceived, but overall negative experiences impact the score.
Food and Beverage
5.85
Only mentioned in relation to unfulfilled breakfast promises.
Overall Experience
4.85
Overall negative experiences reported by guests, with several stating they did not stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:43

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Minneapolis - Maple Grove features a fully equipped kitchen, including a stovetop, microwave, and fridge. Perfect for longer stays, guests can easily prepare their meals just like at home.

Complimentary Breakfast
Start your day right with a free Grab-and-Go breakfast offering coffee, hot cereal, breakfast bars, and pastries. A convenient and quick way to fuel up before exploring Maple Grove or heading out for work.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. With weekly housekeeping provided at no extra cost, and the option for daily services, you can relax and focus on your stay without any worries.

Book your stay at Extended Stay America - Minneapolis - Maple Grove now for a comfortable and convenient experience!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Location

Guest Reviews

5.6
Based on 329 reviews
Cleanliness: 3.85
Service: 7.35
Location: 7.85
Room Quality: 4.35
Amenities: 3.85
Value for Money: 6.85
Food and Beverage: 5.85
Overall Experience: 4.85
P
Park • extended_group • us
1
2026-08-07 • via Nuitee
S
sutterjohn • solo_traveller • us
4
2026-08-05 • via Nuitee
P
Patricia • couple • us
7
2026-08-02 • via Nuitee
E
Erin • couple • ca
1
Not worth it
Pros:

Lots of parking

Cons:

It smelled of cigarettes and weed. It was old, dated, not cleaned properly. The bed was awful, the walls are thin and I was on the first floor so the person above me sounded like an elephant every time they walked. There was nothing provided for cooking, no one told me where the “breakfast “ was and no one even offered extra toilet paper or a clean towel.

2026-07-20 • via Nuitee
S
Swanson • couple • us
1
Cons:

They canceled my reservation because they over booked, I didn’t get a refund and I had to scramble to find a room else where that cost even more money

2026-07-16 • via Nuitee
R
Ryan • couple • us
1
Not good! Go somewhere else
Pros:

Not much!!!

Cons:

Dirty, poor amenities, the plug-in socket in the bathroom didn’t work. It was cover was broken. Some of the outlets in my room didn’t even have covers on them. They had filled in nail holes never painted it over. It is pretty disgusting. I won’t stay there again. Trash on the sidewalk, walking into the building people right outside smoking cigarettes

2026-07-15 • via Nuitee
G
Gurkamaljit • family_with_children • us
1
Horrible , hotel didn’t compensate with discount or refund
Pros:

No breakfast at this location

Cons:

Severe maintenance issues,

Showers were clogged.

Sticky walls, dirty towels .

No dishwashing soap, no shampoo no conditioners no body wash

Utensils were in bad shape and dirty

Hotel carpets dirty

Hotel smells like second hand smoke

Stoves were not working exhaust fans were not working very dirty

2026-07-13 • via Nuitee
C
Christy • couple • us
7
Pros:

There really wasn't any rest breakfast available just coffee... The room itself was pretty nice and comfortable I slept well the bathroom did decor.. It's worth the laugh to book it

Cons:

Not really any breakfast.... But it would be there on Monday..... No shampoo either... even at the front desk

2026-07-12 • via Nuitee
8
819kittyw • Family
2
Didn’t have room available by check in time
Pros:

They didn’t have the rooms ready by the check in time!! We have our dog and kids with us and no room ready. The girl at the front desk said she didn't know when one would be ready and that there was nothing she could do! Awful, we left and cancelled our reservations! Also smelled like marijuana and was dirty.

2026-07-11 • via Tripadvisor
S
Sarah • couple • us
10
Very clean nice bar and restaurant
Pros:

Everything was great

Cons:

Pool closed too early

2026-06-25 • via Nuitee
M
Mcmath • couple • us
10
It was very relaxing and peaceful the room was a nice size
Pros:

How it was so homie and clean and quiet everyone was so respectful

Cons:

Nothing bad to say about it

2026-06-14 • via Nuitee
J
Jana • family_with_children • us
1
Bad
Pros:

Nothing

Cons:

Smell

2026-06-06 • via Nuitee
R
Robert • couple • us
10
2026-06-02 • via Nuitee
G
Grady • solo_traveller • us
10
2026-05-28 • via Nuitee
W
Wrobel • solo_traveller • us
1
Pros:

the fa t that I wasn't acually arrested

Cons:

the da t that I had a paid reservation and the girl at the desk screwed everything up for the se and time in a row. Last time, I was charged for the room, but ended up sleeping in the car. this time she messed up the reservation because the hotels "system" was rebooting or something so she wanted me to come back down to the front desk and rerun my card to redo the fee for the night. apparently I did not come down to the front desk fast enough and on her schedule to fix her screw up, so she had the police es ort me out and then I had a cop follow me out of town. AND AND I still got charged for the room. BOTH times. Im not sure if im going to call the secretary of state, call the local news or start suing all involved or do all 3. the fact that no one has rea hed out to me after all this is pathetic and I will not let this go until you make it right with me.

2026-05-20 • via Nuitee
W
Wrobel • solo_traveller • us
8
2026-05-16 • via Nuitee
W
Wrobel • solo_traveller • us
8
2026-05-16 • via Nuitee
W
Wrobel • solo_traveller • us
8
2026-05-16 • via Nuitee
L
Lusine Kamara • family_with_children • us
1
Pros:

I did stay and want a refund. I did pay twice and the property told me to inform booking.com for refund

2026-05-12 • via Nuitee
J
john • solo_traveller • us
4
Never again!!
Pros:

The room was clean.

Cons:

No shampoo or coffee maker had no breakfast. The dresser was old and falling apart. I had requested a first floor room but was told I was on the 3rd floor in the middle not near a elevator as I am having a total knee replacement.

2026-04-29 • via Nuitee