Extended Stay America Suites - Minneapolis - Maple Grove

Hotels
•
Extended Stay America Suites
5.6 (318 reviews)
12970 63rd Avenue North , Maple Grove , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Comfortable stay
Friendly staff
Great location
Cons:
Dirty rooms
Poor service
Unpleasant smells
Maintenance issues

Categories

Cleanliness
3.85
Numerous mentions of dirty rooms, sticky floors, and unclean bedding.
Service
7.35
Mixed experiences; some found staff friendly, others complained about check-in issues.
Location
7.85
Positive sentiment regarding the location being great.
Room Quality
4.35
Multiple complaints about room conditions, including bad smells and poor maintenance.
Amenities
3.85
Comments on terrible amenities and lack of basic features like working outlets.
Value for Money
6.85
Some value perceived, but overall negative experiences impact the score.
Food and Beverage
5.85
Only mentioned in relation to unfulfilled breakfast promises.
Overall Experience
4.85
Overall negative experiences reported by guests, with several stating they did not stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:43

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - Minneapolis - Maple Grove features a fully equipped kitchen, including a stovetop, microwave, and fridge. Perfect for longer stays, guests can easily prepare their meals just like at home.

Complimentary Breakfast
Start your day right with a free Grab-and-Go breakfast offering coffee, hot cereal, breakfast bars, and pastries. A convenient and quick way to fuel up before exploring Maple Grove or heading out for work.

Convenient Amenities
Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. With weekly housekeeping provided at no extra cost, and the option for daily services, you can relax and focus on your stay without any worries.

Book your stay at Extended Stay America - Minneapolis - Maple Grove now for a comfortable and convenient experience!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MSP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.6
Based on 318 reviews
Cleanliness: 3.85
Service: 7.35
Location: 7.85
Room Quality: 4.35
Amenities: 3.85
Value for Money: 6.85
Food and Beverage: 5.85
Overall Experience: 4.85
J
Jana • family_with_children • us
1
Bad
Pros:

Nothing

Cons:

Smell

2026-06-06 • via Nuitee
R
Robert • couple • us
10
2026-06-02 • via Nuitee
G
Grady • solo_traveller • us
10
2026-05-28 • via Nuitee
W
Wrobel • solo_traveller • us
1
Pros:

the fa t that I wasn't acually arrested

Cons:

the da t that I had a paid reservation and the girl at the desk screwed everything up for the se and time in a row. Last time, I was charged for the room, but ended up sleeping in the car. this time she messed up the reservation because the hotels "system" was rebooting or something so she wanted me to come back down to the front desk and rerun my card to redo the fee for the night. apparently I did not come down to the front desk fast enough and on her schedule to fix her screw up, so she had the police es ort me out and then I had a cop follow me out of town. AND AND I still got charged for the room. BOTH times. Im not sure if im going to call the secretary of state, call the local news or start suing all involved or do all 3. the fact that no one has rea hed out to me after all this is pathetic and I will not let this go until you make it right with me.

2026-05-20 • via Nuitee
W
Wrobel • solo_traveller • us
8
2026-05-16 • via Nuitee
W
Wrobel • solo_traveller • us
8
2026-05-16 • via Nuitee
W
Wrobel • solo_traveller • us
8
2026-05-16 • via Nuitee
L
Lusine Kamara • family_with_children • us
1
Pros:

I did stay and want a refund. I did pay twice and the property told me to inform booking.com for refund

2026-05-12 • via Nuitee
J
john • solo_traveller • us
4
Never again!!
Pros:

The room was clean.

Cons:

No shampoo or coffee maker had no breakfast. The dresser was old and falling apart. I had requested a first floor room but was told I was on the 3rd floor in the middle not near a elevator as I am having a total knee replacement.

2026-04-29 • via Nuitee
B
Boeser • solo_traveller • us
8
The neighbor is loud
Pros:

Staff is wonderful

Cons:

Tv inop, room 117 needs lots of touching up.

2026-04-20 • via Nuitee
J
John • solo_traveller • us
3
Not very pleased
Pros:

Location

Cons:

Wasn’t very clean shower was horrible. Very dirty wasn’t very comfortable. Wasn’t very clean in the room. Breakfast was to be desired.

2026-04-09 • via Nuitee
B
Berg • couple • us
1
It was an OK stay for one night. The kids in the room above us kept on jumping around
Pros:

The room was decent

Cons:

The kids above my room we’re up all night jumping around.!

2026-03-07 • via Nuitee
H
Harvey • couple • us
3
It tucked
Pros:

Nothing

Cons:

Lights burnt out in room heater didn't work no coffee n the morning

2026-02-12 • via Nuitee
I
Ivan • solo_traveller • us
3
2026-02-09 • via Nuitee
L
Lanaya • couple • us
10
2026-01-19 • via Nuitee
L
Lanaya • couple • us
7
2026-01-19 • via Nuitee
K
Kayla • couple • us
10
Awesome great. Clean
Pros:

Everything was great.

Cons:

Not one bad thing to say

2026-01-14 • via Nuitee
J
Joan • solo_traveller • us
10
2026-01-09 • via Nuitee
K
Krueger • family_with_children • us
2
Cons:

Table in room was broken. Breakfast was basically muffins, instant oatmeal and tea, no coffee even. Trash was left in bathroom wash can. Did not look like the vacuumed or dusted.

2026-01-08 • via Nuitee
A
Amarelis • couple • us
10
2026-01-02 • via Nuitee