Extended Stay America Suites - Philadelphia - Bensalem

Hotels
•
Extended Stay America Suites
7 (789 reviews)
3216 Tillman Drive , Bensalem , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Cons:
Strong odor issues
Unprofessional service
Poor breakfast options

Categories

Cleanliness
5.89
The reviews indicate cleanliness issues such as dirty rooms and strong odors.
Service
7.86
Service was hit or miss; friendly staff in some instances but rude in others.
Location
8.9
Convenient location to restaurants and venues mentioned positively.
Room Quality
6.85
Mixed quality mentions, ranging from comfort to complaints about furniture and maintenance.
Amenities
6.38
Amenities like breakfast and Wi-Fi were noted as lacking or subpar.
Value for Money
7.34
Overall value is debatable owing to negative experiences that didn't justify the cost.
Food and Beverage
4.89
Breakfast options were heavily criticized with minimal offerings.
Overall Experience
7.86
Reviews indicated a generally average experience, with some highlights and notable complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:30

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of having your own stovetop, microwave, and fridge in your room at Extended Stay America - Philadelphia - Bensalem.

Complimentary Grab and Go Breakfast
Start your day right with a selection of breakfast bars, muffins, cereal, coffee, and tea, all available for you to grab and go at your convenience.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk, laundry facilities, and free onsite parking. Explore attractions like Parx Casino, Sesame Place, and Philadelphia Art Museum just a stone's throw away.

Book now for a comfortable extended stay experience at Extended Stay America - Philadelphia - Bensalem.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 789 reviews
Cleanliness: 5.89
Service: 7.86
Location: 8.9
Room Quality: 6.85
Amenities: 6.38
Value for Money: 7.34
Food and Beverage: 4.89
Overall Experience: 7.86
M
marie • couple • us
1
Disgusting
Pros:

Filthy

Cons:

Was the nastiest hotel I have ever stayed at filthy

2026-09-09 • via Nuitee
J
jazmyn • couple • us
8
2026-09-06 • via Nuitee
F
Fatimah • couple • us
1
2026-09-05 • via Nuitee
P
Patti • couple • us
1
Worst morel I've experienced in my life !@@
Pros:

Nothing ! Not told it was a Grab & Go breakfast until after my reservation was booked!!!! Expected a hot meal...eggs, meat & potatoes.

Cons:

States "Full kitchen; but I had to go to front desk for utensils, pots, etc poorly equipped!!
Plus, first time in my life. NO ICE MACHINE on premises!!!! No I don't like freezing ice cube trays in my motel room's refrigerator...takes forever! I WILL NEVER COME BACK TO YOUR MOTEL, AGAIN!!

2026-08-25 • via Nuitee
L
Logan • couple • us
5
2026-08-24 • via Nuitee
C
Carlina • extended_group • us
10
2026-08-20 • via Nuitee
J
Jason • family_with_children • us
10
Awesome
Pros:

Very clean facility and employees very courteous and friendly. Above and beyond will stay next time. And the room was very comfortable

2026-08-17 • via Nuitee
C
Christine • solo_traveller • us
5
Dog friendly not human
Pros:

Staff, dog friendly

Cons:

Room was not in best shape, hole in ceiling, bathroom sink/counter was falling away from wall. Missing light bulbs. No outside seating for a smoking area. Also no dog bags in 3 separate posted signage for (curbing your dog)

2026-08-14 • via Nuitee
B
Bonnie • couple • us
10
2026-08-04 • via Nuitee
I
Ilan • solo_traveller • il
8
2026-08-04 • via Nuitee
K
Kelly • couple • us
8
2026-07-09 • via Nuitee
K
Ketevan • solo_traveller • us
7
2026-07-03 • via Nuitee
B
Blishchuk • couple • us
8
2026-06-28 • via Nuitee
L
Lavra • solo_traveller • us
4
2026-06-21 • via Nuitee
J
Janine • family_with_children • us
6
Pros:

Housekeeping staff are a plus, friendly & professional.

Cons:

Front desk staff availability

2026-06-03 • via Nuitee
J
Johnson • solo_traveller • us
4
Cons:

My Room was A Disaster when I walked In!!! Canceled Immediately!!! Never Stayed!!!

2026-06-01 • via Nuitee
L
Linda • solo_traveller • us
8
2026-05-30 • via Nuitee
R
Richard • solo_traveller • us
8
Cons:

Bed was to soft

2026-05-26 • via Nuitee
H
Heather • couple • us
5
low
Pros:

The breakfast was a huge let down. Even though it is grab and go it was sparce, meager, and not worth even calling it a grab and go breakfast. The two items you could grab were bottom of the barrel cheapest brand. The plug in bathroom didn't work. The bed was not comfy. It was lower in quality than we expected so a let down.

Cons:

Breakfast. Quality of the room.

2026-05-18 • via Nuitee
A
Anna • solo_traveller • us
6
2026-05-14 • via Nuitee