Extended Stay America Suites - Philadelphia - Mt Laurel - Pacilli Place

Hotels
•
Extended Stay America Suites
7.1 (371 reviews)
500 Diemer Drive , Mount Laurel , US
+1 856-608-9820

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
High additional fees

Categories

Cleanliness
6.36
Multiple mentions of bad odors and room cleanliness concerns.
Service
8.83
Staff described as helpful and accommodating.
Location
8.87
Conveniently located near various amenities.
Room Quality
6.82
Concerns about rooms needing refreshment and moisture issues.
Amenities
7.35
Basic amenities mentioned, but some negative feedback on breakfast options.
Value for Money
5.81
Unclear fees and extra charges raised concerns about value.
Food and Beverage
5.36
Breakfast criticized as subpar with limited options.
Overall Experience
7.43
Mixed feelings with good service but notable issues with cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:07

Property Description

Fully Equipped Kitchen in Every Room

Enjoy the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and refrigerator. Whether you're staying for a few nights or an extended period, you can prepare your meals just the way you like them.

Free Grab-and-Go Breakfast

Start your day right with a complimentary grab-and-go breakfast, featuring a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick and easy morning meal option.

Convenient Amenities and Nearby Attractions

Benefit from amenities such as free WiFi, a 24-hour front desk, laundry facilities, and complimentary onsite parking. Explore nearby attractions like Sahara Sam's Indoor Water Park, Clementon Amusement Park, and Adventure Aquarium for a fun-filled stay.

Book now for a comfortable and enjoyable extended stay experience at Extended Stay America - Philadelphia - Mt. Laurel - Pacilli Place.

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

7.1
Based on 371 reviews
Cleanliness: 6.36
Service: 8.83
Location: 8.87
Room Quality: 6.82
Amenities: 7.35
Value for Money: 5.81
Food and Beverage: 5.36
Overall Experience: 7.43
S
Shekhar • family_with_children • us
7
2026-09-18 • via Nuitee
T
Timothy • couple • us
3
Clean room nice property seem to have good breakfast but the small stuff in the room that wasn’t working or just didn’t
Pros:

Late check-in

Cons:

No soap in the bathroom I had to take a shower with shampoo, broken showerhead, water spray all over the bathroom, dirty coffee machine sold instant noodles in the lobby, but no microwave in the room

2026-09-16 • via Nuitee
P
palma • couple • us
10
Pros:

The staff

2026-09-13 • via Nuitee
P
palma • couple • us
10
Pros:

The staff and the amenities

2026-09-13 • via Nuitee
K
Krystle • solo_traveller • us
9
2026-09-11 • via Nuitee
A
Alisa • extended_group • us
6
Phenomenal staff, but place needs serious cleaning, repairing, and too many dogs for my comfort.
Pros:

Staff was wonderful, extremely helpful and kind.

Cons:

The place needs an overall deep cleaning, painting, etc. The furniture, doors in room were scratched, chipped. Dogs barking almost all the time was extremely annoying and disturbed my rest. I was unpleasantly surprised by the dirty hallway carpeting, it smelled in places and needed a serious deep cleaning. It's such a shame the facility is not well kept. The staff there are phenomenal, friendly and very helpful. If the place was cleaned, repainted in places, kept clean, it would be a nice place. It's a bit over run with dogs.

2026-09-10 • via Nuitee
C
Clark • family_with_children • us
8
2026-09-04 • via Nuitee
D
David • solo_traveller • us
9
Good value and comfortable.
Pros:

Spacious room, kitchen, bathroom and living space were clean. Good location just off highway but far enough away that you didn’t hear or see any traffic. Staff were friendly and helpful.

Cons:

I had trouble getting into my room and outside door with the card. I would have to try several times jingling the card to get the green light.

2026-09-04 • via Nuitee
T
Thomas • solo_traveller • us
9
A+ on this trip for me
Pros:

room was comfortable and no noise from other rooms on my stay....

2026-08-03 • via Nuitee
J
Jennifer • solo_traveller • us
1
I checked in around five and checked out at midnight because I could not sleep there.
Pros:

The staff was nice.

Cons:

The kitchen and bathroom are extremely outdated for the price of the room and my Wi-Fi did not work.

2026-08-03 • via Nuitee
M
Malave • couple • us
7
My stay was very peaceful
Pros:

The facility was nice and clean the room had lots of space all the appliances worked , only bad thing was the beds were small and not so comfortable other then that I would rate this hotel a 7/10 I would recommend

Cons:

The beds could have more pillow top because they were very uncomfortable

2026-08-03 • via Nuitee
P
Pamela • couple • us
10
2026-07-09 • via Nuitee
J
JOSE • solo_traveller • us
7
Pros:

Friendly staff

Cons:

Room was out dated....

2026-07-05 • via Nuitee
C
CheRee • couple • us
6
If you need a place to stay for the night, it will do. If you can afford to stay somewhere else, I highly encourage you
Pros:

It had suites

Cons:

It felt dingy, the tub was dirty, the room smelled of cigarette smoke

2026-06-29 • via Nuitee
D
Danielle • couple • us
10
Pros:

I enjoyed my stay here.The staff was so friendly and very welcoming. I will be staying again in the future when I visit the area. You can tell that the staff really care about the building and the people in it.

2026-06-28 • via Nuitee
B
Bria • couple • us
6
2026-06-28 • via Nuitee
D
Daivon • couple • us
8
2026-06-17 • via Nuitee
C
Cheyenne • couple • us
6
2026-06-11 • via Nuitee
T
Torres • couple • us
10
2026-06-06 • via Nuitee
I
Irais • extended_group • us
5
2026-05-26 • via Nuitee