Hampton Inn & Suites Saint John

Hotels
•
Hampton Inn
8.1 (610 reviews)
51 Fashion Drive , Saint John , CA
+1 506-657-4600

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Consistently praised breakfast
Rooms described as spacious and very clean
Comfortable beds in multiple reviews
Convenient in-room amenities (phone chargers) and complimentary pet treats
Close to shopping and dining options
Generally friendly housekeeping and some helpful staff
Cons:
Pet-related noise, dogs in hallways/elevators and concerns about pet policy
Inconsistent staff behavior (reports of smoking and sleeping in public areas)
Room maintenance issues (shower head, misplaced towel bars, low towel racks)
Soundproofing/noise between rooms
Some dated furnishings
Occasional missing breakfast items (e.g., bacon) reported

Categories

Cleanliness
8.6
Multiple reviews praise very clean rooms and consistent housekeeping; overall cleanliness is a strong point.
Service
7.8
Mixed: many guests describe friendly, helpful staff, but there are several reports of staff smoking/sleeping in public areas and inconsistent handling of pet complaints.
Location
8.3
Not downtown but convenient for drivers with several nearby shopping and dining options; location seen as a plus by many guests.
Room Quality
7.4
Rooms are spacious and often comfortable, but multiple issues noted (noise/soundproofing, shower head problems, misplaced/low towel bars, some dated furnishings).
Amenities
8.2
Good amenities highlighted (in-room phone chargers, complimentary dog treats, breakfast); however pet usage of common areas and possible pool use by pets concerned some guests.
Value for Money
8
Generally considered decent pricing for the quality and amenities provided; some guests received compensation points after issues.
Food and Beverage
8.7
Breakfast is repeatedly praised as very good to excellent; occasional small complaints (e.g., no bacon on some days) but overall strong.
Overall Experience
7.8
Overall stays trend positive due to cleanliness, breakfast and conveniences, but recurring pet-related noise and some service/room issues reduce satisfaction for a portion of guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Indulge in Luxury at Hampton Inn & Suites Saint John

Unwind and Relax: Enjoy the indoor pool with a thrilling water slide and a rejuvenating hot tub. Stay active at the gym or explore nearby attractions like Cherry Brook Zoo and Reversing Falls.

Modern Comforts: Experience convenience with free Wi-Fi, flat-screen cable TVs, microwaves, refrigerators, and laptop safe boxes in every room. Ideal for business travelers with desks and a business center.

Convenience at Your Fingertips: Start your day with a delicious breakfast, grab essentials from the convenience store, and make use of the various amenities offered. Book now for a memorable stay at Hampton Inn & Suites Saint John.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the hotel water slide and hot tub are currently closed.

Debit cards or prepaid credit cards are not accepted to guarantee a reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Location

Guest Reviews

8.1
Based on 610 reviews
Cleanliness: 8.6
Service: 7.8
Location: 8.3
Room Quality: 7.4
Amenities: 8.2
Value for Money: 8
Food and Beverage: 8.7
Overall Experience: 7.8
S
Sabrina • solo_traveller • ca
9
2026-10-08 • via Nuitee
B
Brenda • couple • ca
1
The last time we will stay here
Pros:

Breakfast was good.

Cons:

Staff hanging around outside smoking and staff sleeping in the lounge in the afternoon. Kids with hoodies on standing on the back steps smoking.

2026-10-07 • via Nuitee
D
Dollard • family_with_children • ca
10
Pros:

Delicious

2026-09-18 • via Nuitee
L
Lydia • couple • ca
9
It was awesome. VISA and I are having chat about it!
Pros:

Breakfast was good.

Cons:

The chair I requested to be put in the room was available. So t can sit when brushing my teeth. The bars om the wall in the bathroom are not placed properly : the one on the wall next to the toilet should be hung at a 30- 45 degree angle. The towel rack is too low and it interferes with that bar.

2026-09-15 • via Nuitee
K
Kyrylo • family_with_children • ca
9
2026-09-13 • via Nuitee
L
Luc • solo_traveller • ca
7
2026-09-12 • via Nuitee
B
bretoner2 • solo_traveller • ca
10
Great stay!
Pros:

Brand New building. Loved the room! Very clean. They had phone chargers on the end tables which was hugely convenient. Lots of space. Bed was very comfortable. Continental breakfast was the best! And my dog could stay! Even complimentary dog biscuits! Price was pretty decent on today's standards.

Cons:

Not much to complain about. It was not right down town, but not a far drive to it and depending on the person, that can be good or bad. There was plenty of shopping spaces close by however, including a Sobeys and an indigo store.

2026-09-09 • via Nuitee
J
Jennifer • solo_traveller • gb
6
Pros:

The room was very spacious and clean.

Cons:

The noise- the rooms are not that sound proof!

2026-09-08 • via Nuitee
W
Wen • extended_group • ca
8
2026-09-05 • via Nuitee
T
Tracy • solo_traveller • ca
8
Pros:

Breakfast was great except no bacon on the days I ate. Housekeeping was great room was nice and tidy when I returned each evening. For a dog hotel friendly you didn't even know there were dogs there very quite.

Cons:

nothing

2026-09-01 • via Nuitee
K
Kristi • couple • ca
6
Pros:

The hotel itself was clean and staff were great

Cons:

The beds were uncomfortable as well the pillows which is odd as any other Hampton I’ve stayed at the beds and pillows were extremely comfy. The shower head was also not working properly and probably needs replaced.

2026-08-31 • via Nuitee
B
Black • couple • ca
3
Wish I had checked out the hotel a little bit better.
Pros:

Well I liked the location , the staff were great and the breakfast was good also.

Cons:

Let’s say I didn’t check out the hotel pet policy before booking, probably because I have not had this issue before. DOGS, DOGS and more DOGS, we are about to enter the elevator from our third floor room and two large dogs are in the elevator coming down from the fourth floor. We chose to wait for another elevator. Then we get back from dinner and are enjoying a drink in our room ( third floor remember ) and out in the hallway we hear a dog ( maybe two ) growling and barking. Off to bed we go and another barking event that night, and then more barking early in the morning across the hallway. Yes I reported these events to the front desk and was told they do accept pets, and that pets were only on the ground floor and first floor. lol
Unless they count floors backwards the dogs I seen and heard were on the third and forth floors, I was going to try out the swimming pool but I assume dogs are using it as well. The staff apologized not for the dogs but because it bothered me I guess, and I was given 3500 Hilton point’s that I can assure will never be used in a so called pet friendly hotel. So I guess that if you love dogs then this would be a great place for you, if you don’t want animals staying in a room that your going to sleep in then don’t book this place.

2026-08-31 • via Nuitee
B
Bjorn • solo_traveller • no
8
Pros:

Even being outside downtown there were several options for nearby shopping and dining. A big plus for us.

2026-08-27 • via Nuitee
A
Ashley • couple • ca
10
2026-08-25 • via Nuitee
D
Diane • couple • ca
8
Very pleasant, quiet and comfortable.
Pros:

The beds were very comfortable, the rooms were very clean and the breakfast choices and dining room were very good. Very friendly staff throughout the hotel.

Cons:

The furnishings and decor seemed quite dated and in my opinion, updating them would bring it to a higher standard. In the bathroom, there was no bar or rack to hang towels.

2026-08-19 • via Nuitee
D
d. steve • couple • ca
6
2026-08-16 • via Nuitee
G
Geraldine • couple • ca
6
2026-08-16 • via Nuitee
L
Lyne • family_with_children • ca
7
Was ok for one night
Pros:

The staff is very friendly and accommodating

Pool was nice and heated…but much smaller than in the pictures. People coming down the slide made the pool even smaller for people in the pool as you had to stay out of the way.

Cons:

The sofa bed was uncomfortable….springs poking out and very noisy.

Didn’t like the shower curtain was so short that all the water just went all over the floor.

Didn’t like the configuration of the room with the bathroom not being enclosed with the sink area.

2026-08-13 • via Nuitee
A
Arruda • family_with_children • ca
10
2026-08-10 • via Nuitee
M
Mullett • solo_traveller • ca
9
2026-08-03 • via Nuitee