Hotel Eden

Hotels
8.1 (821 reviews)
Via Correale 25 , Sorrento , it

Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean hotel
Cons:
Room cleanliness issues
Basic breakfast
Dated rooms

Categories

Cleanliness
7.49
Some issues with room cleanliness reported, immediate resolution.
Service
8.96
Staff described as nice, friendly, and extremely helpful.
Location
9
Convenient location, close to attractions and amenities.
Room Quality
7.45
Rooms considered basic, with some dated aspects.
Amenities
7.98
Pool area is nice, but breakfast quality mentioned as basic.
Value for Money
7.94
Overall good value for a 3-star hotel, but basic offerings.
Food and Beverage
7.49
Breakfast was sufficient but basic, coffee quality could improve.
Overall Experience
8.46
Positive experiences with staff and location highlighted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:43

Property Description

Breathtaking Views of the Gulf
Experience stunning views of the Gulf of Naples from Mount Vesuvius to Ischia and Capri right from your room at Hotel Eden.

Comfortable Mediterranean-style Rooms
Relax in the colorful and comfortable Mediterranean-style rooms equipped with modern amenities, including air conditioning, minibar, and satellite TV.

Convenient Location and Easy Access
Enjoy the convenience of being just 200 meters from Sorrento's main square and having easy access to the Circumvesuviana Train Station and the port for boats to Capri and Ischia.

Book your stay at Hotel Eden now for a memorable and convenient experience in Sorrento!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 15 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.1
Based on 821 reviews
Cleanliness: 7.49
Service: 8.96
Location: 9
Room Quality: 7.45
Amenities: 7.98
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.46
P
patricia couple cl
10
2026-07-25 via Nuitee
J
James couple gb
7
2026-07-23 via Nuitee
M
Mikhail couple fi
9
Good choice for staying close to the city center and harbour.
Pros:

Perfect location, nice room with comfortable bed and pillows.

Cons:

Breakfast could perhaps be a little bit better.

2026-07-19 via Nuitee
P
Pollianne extended_group mt
9
Comfortable hotel in the heart of the city. Good value for money. It does not look a 3 star hotel. Definitely I go back
Pros:

In the heart of the city.

Cons:

The pool must close later

2026-07-19 via Nuitee
A
Anna-Louise couple gb
9
2026-07-19 via Nuitee
J
José couple br
8
Hotel muito bem localizado, limpeza razoável , café da manhã bem fraco
Pros:

Localização e atendimento do Luigi

Cons:

Café do manhã muito fraco
Não tinha frutas e poucas opções

2026-07-17 via Nuitee
O
Olav couple no
9
Flott opphold på et deilig sted!
Pros:

Beliggenheten, hagen med bassenget, veldig hyggelig personale

Cons:

Frokosten burde vært bedre, med bedre utvalg i pålegg og brød.

2026-07-17 via Nuitee
B
Bruno solo_traveller al
9
2026-07-16 via Nuitee
Y
Yorkshireroj solo_traveller gb
8
Pros:

Good location for seeing Sorrento. Decent breakfast. Comfortable bed. Good bathroom. Good Air conditioning. Pool.
A few things didn't like as per below but would still recommend staying here if on a budget.

Cons:

No lift to new part of hotel got help on check in but no-one available on checkout so had to carry 40kg of suitcases down 5 flights of stairs. Bar not brilliant.

2026-07-14 via Nuitee
M
Maico Ignacio couple ar
8
Hermosa estadia en Eden Hotel - Sorrento
Pros:

Hotel con excelente ubicación en Sorrento. El edificio es muy bonito, con habitaciones modernas y runcionales. El desayuno es muy variado y completo. La piscina es muy amplia y los empleados han sido serviciales durante la estadia

Cons:

La piscina cierra muy temprano (18h). Incluiria ademas una pava electrica con tecitos de cortesia en la habitación

2026-07-13 via Nuitee
S
Susan family_with_children gb
9
Pros:

Great family run hotel, in the heart of Sorrento. Room was spotless, large and very reasonably priced too. Would definitely recommend and return too⭐️

2026-07-12 via Nuitee
L
Lisa couple be
7
Leuke locatie.
Pros:

Locatie en zwembad zeer fijn.

Cons:

Zeer kleine kamer en te hard bed...

2026-07-11 via Nuitee
C
cleber couple br
7
Gostei muito da localização. Café da manha péssimo. Meu quarto era otimo, mas nao tinha vista .
Pros:

localização

Cons:

meu quarto não tinha vista

2026-07-09 via Nuitee
Александр couple ua
10
2026-07-08 via Nuitee
R
Ribeiro couple pt
10
2026-07-08 via Nuitee
P
philbJ9593IB Couples Croydon, Greater London, England
4
3*? More like Fawlty Towers
Pros:

As the title says, Fawlty Towers but sadly without the humour. But they do have their very own Manuel.
As soon as we arrived the receptionist demanded the 35 euros tourist tax in cash. Having been to Italy a few times before, I am sure this is not normally paid until you leave and you have a choice of cash or card. I may be wrong.
The room was reasonably fresh looking but lacked tea/coffee making facilities, complementary bottles of water in the fridge, any shower gel in the bathroom (just two tiny shampoos) and besides a telephone by the bed, none of the usual information notes or guides etc..
Our terrace was part of the roof above the restaurant containing two metal chairs ( great in 30+ degree heat) and a tiny table. An umbrella in such a sun trap would be nice.
Breakfast as said in a previous post was boring and with little choice. The drinks machines either did not work or gave short measures.
The pool area is rarely cleaned and if you do go there, expect the staff to start tidying up or do the gardening whilst you are there. We had them cutting the hedge one afternoon, using the petrol strimmer and cutting the grass on another occasion. Why they cannot do this before or after the pool times beats me and many other guests commented on this.
As well as that, on most days you will have the owners children/grandchildren invading your space and peace and quiet anytime after 1 and until the pool closes.
The one plus point around the pool is the lady who serves the drinks. She is both polite and helpful. About the only member of staff that is.
Housekeeping is very hit and miss. One day good the next bad. Depends entirely on who you get each day.
The one massive plus point for this hotel is the location. Literally two minutes from both the main square and the bus/coach park.
All in all not a good experience and we will not be returning!
It is a shame as with such a good sized hotel in a superb location, you can’t help feel that with new owners/staff, some investment and a lot of tlc, this could be a great place. Sadly I cannot see that happening.

2026-07-07 via Tripadvisor
M
Martin couple mk
10
2026-07-07 via Nuitee
G
giorgio couple it
8
Siamo stati benissimo
Cons:

Il condizionatore

2026-07-07 via Nuitee
A
Ane couple es
7
Buena ubicación pero mala relación calidad-precio
Pros:

Muy bien ubicado. Con piscina pequeña.

Cons:

Demasiado caro para las instalaciones que son.

2026-07-07 via Nuitee
K
kirsteenhamilton Family
10
Fabulous, family run and so central!
Pros:

Amazing, central, friendly, family run hotel. We visited with our teenage daughter and cannot rate this hotel enough. We were welcomed by Michael and John and after a swift and cheery check-in we were shown to our room. Our balcony was outstanding and a big surprise! We have visited Sorrento a few times but stayed up the hill so wanted a central location. Wow; we were not disappointed! 3 minutes from the beautiful, bustling Piazza Tasso. Exactly what we wanted.
Nothing was a problem from this delightful family who work so hard. Lots of places to sit and relax within the gardens and the hotel grounds.
We will definately be returning and are already looking at dates for next year. Thank you so much to you all

2026-07-06 via Tripadvisor