Mercure Thalasso and Spa Port Frejus

Hotels
•
Accor
7.6 (125 reviews)
16 Quai dei Caravello, Port Fréjus Ouest, Fréjus, Var, 83600 , Fréjus , FR
33-4-94525500

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Beautiful hotel
Nice location
Helpful staff
Cons:
Cleanliness issues
Aging facilities
Value for money concerns

Categories

Cleanliness
5.68
Negative sentiments regarding cleanliness were noted, including issues with mold and maintenance.
Service
8.65
Service was described as helpful and friendly, though some aspects were marked as mediocre.
Location
9.69
The hotel is well-located by the beach, which received positive feedback.
Room Quality
6.64
Rooms were described as okay but struggled with air conditioning; not up to expectations.
Amenities
7.67
Amenities had mixed reviews, with no coffee machine noted and pool rules criticized.
Value for Money
6.63
Several comments suggested the price did not match the experience provided.
Food and Beverage
8.18
Food quality received some positive notes, though specific details were limited.
Overall Experience
7.65
Overall sentiment was mixed, with both positive aspects and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:49

Property Description

Indulge in a serene getaway at Mercure Thalasso and Spa Port Fréjus, where comfort meets elegance in the heart of Fréjus.

Rejuvenating Spa Experience
Pamper yourself with our luxurious spa services, including massages, body treatments, and facials, ensuring your relaxation is expertly catered to.

Culinary Delights
Savor Mediterranean cuisine at L Ensouleia while enjoying garden views, or relish room service for a cozy evening. Start your day with our delightful buffet breakfast served until late on weekends.

Unmatched Recreational Amenities
Take advantage of our facilities, including two hot tubs, a sauna, and a well-equipped fitness center to keep you active during your stay. Complimentary Wi-Fi is also available to keep you connected.

Experience the ultimate in relaxation and comfort—book your stay at Mercure Thalasso and Spa Port Fréjus today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to October.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.6
Based on 125 reviews
Cleanliness: 5.68
Service: 8.65
Location: 9.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 6.63
Food and Beverage: 8.18
Overall Experience: 7.65
F
Fiona • couple • gb
10
Will stay again next year
Pros:

Everything

Cons:

Nothing

2026-06-13 • via Nuitee
J
Jehona • couple • xk
9
2026-06-13 • via Nuitee
M
manel • couple • fr
8
2026-06-13 • via Nuitee
M
Maria-Luisa • couple • ch
9
2026-06-11 • via Nuitee
Q
Quentin • solo_traveller • fr
10
2026-06-10 • via Nuitee
T
Thomas • couple • ch
8
Pros:

Sehr gute Lage nahe am Strand. Frühstück könnte etwas besser ausgestattet sein (Müesli; Früchte)

Cons:

Hat uns gut gefallen. Leider ist das Restaurant nur zum Frühstück und Abendessen offen.
Zugang zum Thalasso Spa gut geregelt.

2026-06-10 • via Nuitee
S
Sylvia • solo_traveller • at
7
Cons:

Auf Kaution wird erst beim check in hingewiesen

2026-06-10 • via Nuitee
M
Margot • couple • fr
10
2026-06-09 • via Nuitee
S
Sanae • couple • fr
10
2026-06-09 • via Nuitee
R
Roxane • solo_traveller • fr
2
Très décevant, aucune ambiance, triste à mourir
Pros:

L’absence de bruit

Cons:

Aucun Room service
Pas de glaçon au bar
Tv out !

2026-06-08 • via Nuitee
R
Rebert • couple • ch
5
Unser Kurz-Aufenthalt
Pros:

Der Eingangsbereich ist schön gestaltet und die Lage des Hotels gut. Über den Poolbereich erreicht man schnell den Strand. Das Zimmer war sehr sauber und die Grösse ausreichend.
Das Frühstücksbuffet war in Ordnung.

Cons:

Ich fand es sehr schade, dass man für die Benutzung des Innenpools und den Wellnessbereich auch als Hotelgast einen Aufpreis zahlen muss. Kenne ich so nicht, und haben wir auch nicht gemacht. Am Pool gab es keine Sonnenschirme. Für mich ein No-Go im 4-Sterne Hotel. Habe aber auch nicht an der Rezeption gefragt, ob man welche bekommen kann. Hätte wohl wieder einen Aufpreis nach sich gezogen. Unser Zimmer zur Strasse hin war sehr laut, da die Strasse doch recht gut befahren ist. Wir waren nur für 3 Nächte dort. Aber länger hätte ich auch nicht bleiben wollen.

2026-06-07 • via Nuitee
R
Rabier • solo_traveller • fr
5
Pros:

.

Cons:

.

2026-06-07 • via Nuitee
S
Sabine • solo_traveller • de
7
Lage toll-Preis-Leistungs-Verhältnis stimmt nicht ganz
Pros:

Die Lage des Hotels ist toll-in zwei Schritten ist man am Strand.
Das Wasser und der NaturStrand sind sehr sauber.

Cons:

Es fehlt einfach im Detail.

2026-06-07 • via Nuitee
C
Claudine • solo_traveller • fr
8
À refaire
Pros:

L accueil
Le petit dej et l’emplacement

2026-06-07 • via Nuitee
V
V4l3r10 • solo_traveller • it
8
Ottima scelta in Costa Azzurra
Pros:

Posizione ottima, pulito, stanza sufficientemente grande, solito bagno doppio alla francese, balcone, vista sul porto turistico, thalasso, spa, piscina e ristorante, ottimo per una settimana di vacanza.

Cons:

Il bagno cieco diviso, asciugamani piccoli, personale un po' rigido, ma tutto bene.

2026-06-06 • via Nuitee
N
Nolwenn • couple • fr
10
Proche de la mer, c’est top
Pros:

L’accueil de nuit a été top ! Propre et très accueillant

2026-06-05 • via Nuitee
F
franck • couple • fr
7
Hôtel bien placé mais nécessite un petit entretien.
Pros:

L’emplacement

Cons:

Un bon coup de rafraîchissement serait nécessaire

2026-06-04 • via Nuitee
K
Kathleen • solo_traveller • de
7
2026-06-04 • via Nuitee
P
Pauline • couple • fr
10
2026-06-03 • via Nuitee
J
jean-louis • couple • fr
8
Parfait pour un moment de détente en couple.
Pros:

Le personnel accueillant et disponible.

Cons:

Le restaurant qui n’était pas disponible le midi.

2026-06-03 • via Nuitee