Mercure Thalasso and Spa Port Frejus

Hotels
•
Accor
7.6 (125 reviews)
16 Quai dei Caravello, Port Fréjus Ouest, Fréjus, Var, 83600 , Fréjus , FR
33-4-94525500

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Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Beautiful hotel
Nice location
Helpful staff
Cons:
Cleanliness issues
Aging facilities
Value for money concerns

Categories

Cleanliness
5.68
Negative sentiments regarding cleanliness were noted, including issues with mold and maintenance.
Service
8.65
Service was described as helpful and friendly, though some aspects were marked as mediocre.
Location
9.69
The hotel is well-located by the beach, which received positive feedback.
Room Quality
6.64
Rooms were described as okay but struggled with air conditioning; not up to expectations.
Amenities
7.67
Amenities had mixed reviews, with no coffee machine noted and pool rules criticized.
Value for Money
6.63
Several comments suggested the price did not match the experience provided.
Food and Beverage
8.18
Food quality received some positive notes, though specific details were limited.
Overall Experience
7.65
Overall sentiment was mixed, with both positive aspects and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:49

Property Description

Indulge in a serene getaway at Mercure Thalasso and Spa Port Fréjus, where comfort meets elegance in the heart of Fréjus.

Rejuvenating Spa Experience
Pamper yourself with our luxurious spa services, including massages, body treatments, and facials, ensuring your relaxation is expertly catered to.

Culinary Delights
Savor Mediterranean cuisine at L Ensouleia while enjoying garden views, or relish room service for a cozy evening. Start your day with our delightful buffet breakfast served until late on weekends.

Unmatched Recreational Amenities
Take advantage of our facilities, including two hot tubs, a sauna, and a well-equipped fitness center to keep you active during your stay. Complimentary Wi-Fi is also available to keep you connected.

Experience the ultimate in relaxation and comfort—book your stay at Mercure Thalasso and Spa Port Fréjus today!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April to October.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCE

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.6
Based on 125 reviews
Cleanliness: 5.68
Service: 8.65
Location: 9.69
Room Quality: 6.64
Amenities: 7.67
Value for Money: 6.63
Food and Beverage: 8.18
Overall Experience: 7.65
N
Nathalie • couple • fr
7
L’emplacement, la jolie deco, ok pour courte pause, sans attentes d’un Mercure!
Pros:

L’emplacement, la gentillesse des salariés cependant impuissants à régler tout ce qui ne va pas.

Cons:

Les chambres Besoin d’un rafraichissement: un simple nettoyage des murs de salle de bain serait un bon début…
Une mauvaise gestion journalière : problèmes de personnel, d’approvisionnement ( plus d’eau en bouteille !)

2026-07-04 • via Nuitee
R
Reinhard 63 • solo_traveller • de
6
Pros:

Gute Lage zum Strand und den Restaurants

Cons:

Sehr in die Jahre gekommen. Preis war vor 10 Jahren ok, heute nicht mehr, bedondrrs das Frühstück ist sein Geld nicht mehr wert. sehr schlechte Parkmöglichkeit

2026-07-04 • via Nuitee
M
Maciej • solo_traveller • pl
3
Pros:

Lokalizacja

Cons:

Brud w pokojach , smród na korytarzach hotelowych , brak parkingu , oraz to że zostaliśmy wyproszeni z basenu hotelowego ze względu na rzekomo niewłaściwe ubranie ( normalne spodenki plażowe/ kąpielowe ) hotel dopuszcza pływanie w basenie tylko w kąpielówkach. Pozostawiam to bez komentarza . Nie polecam tego hotelu

2026-07-04 • via Nuitee
R
Reine • couple • fr
6
2026-07-02 • via Nuitee
P
Pierre • couple • gb
8
Perfect location , comfortable , very good breakfast , helpful staff
Pros:

Location

Cons:

Gym was broken

2026-07-02 • via Nuitee
J
Janina • extended_group • fr
7
Pas mal
Pros:

Chambre confortable.

Cons:

Le parking est inutilisable. Sombre, humide, mal éclairé, places trop étroites. ll sort d'un film d'horreur.
On en voudrait pas gratuitement. Or il est facturé 20 euros par jour!

2026-07-02 • via Nuitee
K
koos • couple • nl
4
Voelde niet goed , geen vakantiegevoel, dit hotel zoals het nu draait mag geen 4 sterren dragen , 2 is ruim voldoende .
Pros:

De ligging van het hotel

Cons:

De restaurants dicht , bar gesloten , kamer niet schoon, vieze stoelen , stoelen onder het stront van de vogels bij de eetzaal buiten

2026-07-02 • via Nuitee
S
sarah • couple • fr
10
2026-07-01 • via Nuitee
C
Christian • solo_traveller • fr
10
Pros:

Piscine, plage, port, commerces tout est à proximité. Je recommande.

Cons:

RAS

2026-07-01 • via Nuitee
A
Atman • couple • fr
10
2026-06-29 • via Nuitee
S
Sylvie • solo_traveller • fr
9
Pros:

Excellente situation en bord de plage,à cote de la base nature et de la jolie marina de Port Fréjus.
Chambre moderne, spacieuse et tres confortable( vue marina).

Cons:

Le restaurant mais heureusement en saison ceux du bord de plage sont excellents et il y a egalement beaucoup d’etablissements dans la marina.

2026-06-29 • via Nuitee
Y
Yvan • solo_traveller • ch
9
Parfait pour la détente
Pros:

Personnel à l'écoute. L'emplacement. Proche de la plage et des restaurants.

Cons:

Le parking a fait un peu peur à ma femme et il n'est pas très praticable, mais il est très sécurisant!

2026-06-29 • via Nuitee
M
Menolascina • solo_traveller • fr
7
Pros:

lits confortable

Cons:

sale de bain ,petite lavabo vraiment minuscule,parasols petits et presque tous cassés ,loin du centre ville ,obligés de prendre la voiture pour accéder au centre ville

2026-06-28 • via Nuitee
D
David • couple • fr
7
2026-06-25 • via Nuitee
F
fabrice • couple • fr
6
Bien pour une pause mais sans plus
Pros:

La gentillesse de tout le personnel, très bon accueil, l’emplacement idéal, la possibilité d’un parking sécurisé (payant)

Cons:

Hôtel dans son jus, manque d’investissement, literie d’un autre âge, chambre bruyante si elle donne sur rue

2026-06-23 • via Nuitee
S
Sami • solo_traveller • fr
8
Pros:

Le petit déjeuner

Cons:

Les draps et les serviettes sont très anciennes

2026-06-23 • via Nuitee
S
S Brian • couple • dk
5
Pros:

Morgenmaden dårlig - fuglene stjal maden fra vores tallerken

Cons:

Nattero
Der var bum bum
Musik til kl 03.00

2026-06-23 • via Nuitee
M
Marcel • couple • fr
6
Bof bof bof
Pros:

Bof

Cons:

Bruit de la Clim en chambre
Qualité des produits du déjeuner
Accueil piscine et conditions de séjour

2026-06-22 • via Nuitee
L
Laure • solo_traveller • fr
8
2026-06-22 • via Nuitee
C
chol • solo_traveller • fr
10
Je reviendrai sans hésitation
Pros:

Tout formidable, continuez

Cons:

J’ai tout aimé, j’ai rien à dire

2026-06-22 • via Nuitee