Renaissance Montgomery Hotel & Spa at the Convention Center

Hotels
•
Renaissance Hotels & Resorts
8.6 (508 reviews)
201 Tallapoosa , Montgomery , US
+1 334-481-5000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great customer service
Clean and comfortable rooms
Cons:
No breakfast served
High pricing concerns

Categories

Cleanliness
8.9
Room and bathroom cleanliness were explicitly praised in multiple reviews.
Service
9.4
Exceptional customer service highlighted, particularly by valet staff like Rod and Cam.
Location
8.9
Great location near diverse dining options and attractions as praised by multiple guests.
Room Quality
8.4
Rooms enjoyed for their comfort, space, and amenities mentioned, but some concerns on pricing.
Amenities
8.4
Amenities are good with added features like coffee, tea, and a lounge for BonVoy members.
Value for Money
7.9
Feedback on pricing being high for some guests, but overall good reviews.
Food and Beverage
8.4
Good brunch options reported, but there were complaints regarding breakfast not being served.
Overall Experience
8.5
Positive remarks overall with the service and location being standout aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:27

Property Description

Luxurious Downtown Hotel with Spa and Rooftop Pool

Spa and Flat-Screen TVs: Indulge in relaxation at the spa and enjoy entertainment on flat-screen TVs in every room.

On-Site Restaurant and Rooftop Pool: Dine at the hotel's restaurant and take a refreshing dip in the rooftop pool overlooking the city.

Convenient Location: Explore nearby attractions like the Montgomery Performing Arts Center and Riverwalk Stadium, all within walking distance.

Experience comfort and convenience in the heart of Montgomery. Book your stay at Renaissance Montgomery Hotel and Spa for an unforgettable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MGM

Location

Guest Reviews

8.6
Based on 508 reviews
Cleanliness: 8.9
Service: 9.4
Location: 8.9
Room Quality: 8.4
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8.5
L
Lani • couple • us
8
Nice place. Good location. But their customer service after checkout sucks
Pros:

It was clean. Nice staff and good location.

Cons:

They owe me a refund but will not return any of my calls

2026-09-19 • via Nuitee
J
Javauris • solo_traveller • us
10
2026-09-16 • via Nuitee
W
William • couple • us
10
2026-09-13 • via Nuitee
B
Barbara • couple • us
9
Enjoyable
Cons:

Music too loud in the Exchange bar

2026-09-13 • via Nuitee
B
Brenda J. • couple • us
9
2026-09-04 • via Nuitee
F
Faye • solo_traveller • us
5
Bad food, bad service, overpriced.
Pros:

A solid bed to sleep in.

Cons:

The customer service this trip was terrible and the food was disappointing.

2026-09-03 • via Nuitee
L
LaTonya • couple • us
9
Wonderful stay and will stay again when traveling to Montgomery.
Pros:

The property was clean, the staff was friendly and courteous.

Cons:

I couldn’t find anything to dislike.

2026-08-31 • via Nuitee
K
Kody • couple • us
10
2026-08-29 • via Nuitee
T
Terrance • extended_group • us
6
Cons:

they changed our rooms, when we got there they didn't have anymore King rooms that we reserved so they us to queen rooms but didn't adjust pricing.

2026-08-25 • via Nuitee
J
JANETTA • solo_traveller • us
9
Pros:

Hotel was nice and clean. The staff was great.

Cons:

Nothing really.

2026-08-24 • via Nuitee
C
christophe • extended_group • fr
10
2026-08-24 • via Nuitee
L
Letisha • solo_traveller • us
10
Very Beautiful Hotel
Pros:

My stay was great. The facility is beautiful and offers many amenities. The location is great and close to many local attractions. The room was so nice with riverfront views. The bed was comfortable and the room was clean.

Cons:

I didnt like that I could hear the people in the next room. We often heard them talking and their television. The pool was also smaller than it looked online. We stayed on the side by a bar which had very loud music.

2026-08-24 • via Nuitee
K
Katrina • extended_group • us
10
A fun time with friends.
Pros:

All staff was very professional

2026-08-22 • via Nuitee
W
Wilson • family_with_children • us
10
2026-08-17 • via Nuitee
H
Howard • solo_traveller • us
8
Pros:

This Montgomery property was excellent. However, I would like to be contacted about the billing related to the Elyton Hotel in Birmingham AL which was part of this same trip that I booked through booking.com

2026-08-13 • via Nuitee
M
MARIA CYPRUS • solo_traveller • cy
8
2026-08-13 • via Nuitee
C
christib902 • Friends getaway
2
Worst Stay Ever
Pros:

We arrived at 10pm with music so loud we could not sleep. Called the desk and they said it’s at not at their own venue and there is nothing they can do. I slept with noise cancelling headphones. The next day got up to take a shower and got scalded by the water. It was so hot you could have boiled eggs - with no regulation. They agreed to give us a new room. The new room is above the old rooms it’s not 4pm yet, the lounge music has begun. It is so loud you can hear it in our room as if we are there. It won’t stop until 10pm. Then the venue across the street will have their music blaring as well. I will have to sleep again with noise cancelling headphones. Nearly $600 for two nights. The only reason my moved us is because the water burned me. They would not move us because of the noise saying they had no control over it.

2026-07-25 • via Tripadvisor
M
michelecG4496WS • Business
10
Excellent location and service
Pros:

Hotel was excellent with a great location!

2026-07-23 • via Tripadvisor
S
shondrillet • Business
10
Keep up the great work
Pros:

Rod and Cam were very polite. Made my presence very delightful. I had to ask myself why didn’t I stay here with such pleasant people! They open doors with such great welcome.

2026-07-22 • via Tripadvisor
B
brerantes • Business
10
Great Customer Service
Pros:

Great customer service, very polite and they are very helpful

2026-07-21 • via Tripadvisor