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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Business center
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Golf course
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Facilities for disabled guests
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Currency exchange
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Non-smoking throughout
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Designated smoking area
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Accessible parking
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Board games/puzzles
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Minimarket on site
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Toilet with grab rails
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Lower bathroom sink
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Outdoor furniture
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Wine/champagne
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Outdoor fireplace
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Pet bowls
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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CCTV outside property
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CCTV in common areas
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Prime Location
Situated at the corner of Stone Road and Gordon Street, our Guelph, Ontario hotel offers the perfect blend of convenience and comfort. With the University of Guelph just across the street and shopping areas nearby, you'll be at the heart of all the action.
Modern Amenities
Our hotel boasts a range of modern amenities to make your stay enjoyable. From spacious rooms with comfortable beds to high-speed Wi-Fi and a fitness center, we have everything you need for a relaxing stay.
Exceptional Service
Our dedicated staff is committed to providing you with exceptional service from the moment you arrive. Whether you need assistance with recommendations for local attractions or require any special arrangements, we're here to ensure your stay is memorable.
Book your stay now and experience the perfect blend of comfort and convenience at our Guelph hotel.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Public parking is possible on site (reservation is not needed) and costs CAD 15 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Friendliness of staff
Nothing
Quiet, Clean.
Breakfast not included
Well trained staff who provided good customer service.. very helpful front desk staff.
I was there without a vehicle. The hotel is not located near any shops/ restaurants so was fairly isolated.
Convenient and close
Squeaky bed
Broken ice dispenser
Disappointing exercise facility
Good location, bed fairly comfortable
The price in the end for one nights stay was crazy. We go to Guelph a lot and I will certainly stay some place more affordable next time.
the room was clean and nice and everything was great, the staff was very helpful and welcoming
The breakfast that was included was not really a breakfast and you needed to add money if your bill was over $25, there were 4 of us and coffee was around $4 so we ended up adding around $100 in total for 2 days stay and the parking wasn't free and we were charged around $25 a day, all of this would be fine if we knew before we booked the stay which was primarily because of the breakfast and parking. Overall the stay was great but the extra charges was not something we planned on spending.
I stayed a this hotel because it's right next to the University of Guelph, which I was visiting for a campus tour.
I arrived be rental car, and there was plenty of parking available. The check-in service was good. Jonathan checked me in, and he was very polite and well mannered. We went through the standard ID and credit card checks, and he went through the hotel amenities. As this Delta doesn't have a lounge or pantry, they provide free breakfast for platinum (or greater) member + 1 guest, which I gladly took over the points.
We given a room on the 6th (top) floor. As we walked through, the noted the lobby and hallways are nice enough. They're dated, but well-kept and clean. Our room felt the same in terms of look. I'm not sure if we were upgraded, but the room had a small living area with sofa-bed, and then a separate bedroom. It was roomy enough. Had a microwave, mini-fridge and small sink which are handy. Bathroom was good size, and WiFi worked well. I didn't notice any road noise, but I think the fridge was a bit on the loud side - which isn't a concern for anyone sleeping in the bedroom, but bothersome for the person sleeping on the sofa bed.
The hotel restaurant, Bar Mason, was notably good. For dinner we shared a pizza which was pleasantly good. The chicken wings were ok. As for breakfast, we got a smoked salmon benny and avocado toast - also both good. As for free platinum member breakfasts go, it was better than average in quality and there were no limitations on what we could pick as long as it one menu item and one drink each.
I didn't use any of the other amenities.
There is a small strip mall behind the hotel, but there isn't much close otherwise. The only reason I stayed here was to go to the university, which is just across the street.
My stay was fine. The hotel was generally ok, but nothing special. The restaurant was a pleasant surprise. The rate I paid was relatively high, but it was for the convenience of visiting the University of Guelph.
No bellmen to help with bags .
It serves my needs
I would say drinking water was really bad
The location is good. I could buy a Starbucks coffee in the lobby.
The room was small- it was a “suite” with kitchenette but didn’t have anything included in the room that isn’t found in any of the hotel rooms. No dishes, glasses or anything for the so called kitchentte. The only difference between our room and a hotel was an added wall- one less bed replaced by a sofa bed. We were told it was a king suite but it had a queen size bed.
The fitness centre is dreary with very little equipment - sets of some dumbbells only had one weight. It’s obvious they don’t invest anything in the fitness centre.
There wasn’t a breakfast included.
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