Grand Hotel du Lac - Relais & Châteaux

Hotels
Relais & Châteaux
9.2 (920 reviews)
Rue d'Italie 1 , Vevey , ch

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Beautiful rooms
Friendly staff
Attention to detail
Stunning views
Cons:
Inconsistent service
WiFi issues
Parking problems
Cleanliness concerns

Categories

Cleanliness
8.51
One review mentioned broken blinds and issues with the room temperature control, indicating that cleanliness may not have been a top priority.
Service
9.18
Mixed feedback; while some reviews praised staff, others cited disappointing service from the concierge and slow breakfast service, impacting overall score.
Location
10
Many reviews highlighted the excellent location near attractions, suggesting a strong positive sentiment.
Room Quality
9.47
Most reviews praised the rooms for being beautiful, comfortable, and well-equipped.
Amenities
8.5
Reviewers mentioned a lack of gym facilities and parking issues which pulled down the score.
Value for Money
8.96
Overall, guests felt the hotel provided decent value, but noted some inconsistencies with service.
Food and Beverage
9.51
Positive mentions of breakfast quality and attention to detail contributed to a favorable score.
Overall Experience
9.49
Several reviews indicated an overall positive experience with particular highlights at stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:01

Property Description

Luxurious Accommodation with Stunning Views
Experience a 5-star stay at Grand Hotel du Lac - Relais & Châteaux in Vevey, just a short distance from Train station Montreux. Indulge in air-conditioned rooms with free WiFi, each featuring a private bathroom and upscale amenities. Some rooms offer balconies with city views, adding to the charm of your stay.

Relaxation and Recreation
Unwind in the seasonal outdoor swimming pool or pamper yourself at the spa centre. For the more adventurous, enjoy hiking and skiing in the surrounding area. The hotel also offers a sauna and the convenience of car hire for exploring the picturesque region.

Multilingual Service and Culinary Delights
With a diverse staff fluent in German, English, Spanish, and French, personalized service and expert advice are always at your fingertips. Indulge in a buffet breakfast each morning and savor exquisite meals at the on-site restaurant. Don't miss the chance to elevate your stay at Grand Hotel du Lac - Relais & Châteaux.

Important information:

Please note that for nonrefundable reservations, the credit card used during the reservation process has to be shown at check-in.

Pease note that when booking 5 rooms or more, we will request a 50% of the stay payment 48 hours after the booking date. The special cancellation policies for 5 rooms or more are 30 days prior to arrival.
Also, if the guest doesn't pay the 50% of the stay, the booking might be canceled by the hotel.

We would like to inform our valued guests that, in consideration of the comfort and tranquility of all our clientele, our four-legged friends are not allowed in our dining areas. However, we would be delighted to welcome your canine companions in the comfort of your room, where they can enjoy a pleasant stay at the Grand Hôtel du Lac. Nevertheless, we want to emphasize that guide dogs are an exception to this rule and are always welcome in our dining areas to ensure their mobility in complete safety. A charge of CHF 50 per night (up to a maximum of CHF 100 per stay) for thorough cleaning after departure will be applied.Swimming pool: Closed from Tue, Sep 15, 2026 until Wed, Sep 15, 2027
Swimming pool: Closed from Wed, Sep 15, 2027 until Fri, Sep 15, 2028
Swimming pool: Closed from Fri, Sep 15, 2028 until Sat, Sep 15, 2029
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 40 per day.

Location

Guest Reviews

9.2
Based on 920 reviews
Cleanliness: 8.51
Service: 9.18
Location: 10
Room Quality: 9.47
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.49
L
Luisa solo_traveller ch
10
Cons:

Le menj du bar pourrait être mieux

2026-07-24 via Nuitee
R
Rezana extended_group ae
10
Outstanding
Pros:

The location was excellent. The hotel , rooms etc were amazing . Definitely a Relais & Chateaux hotel

Cons:

The housekeeper never replenished the toiletries. I kept having to ask

2026-07-21 via Nuitee
A
Anna family_with_children ch
9
2026-07-19 via Nuitee
R
Rutger solo_traveller nl
10
2026-07-15 via Nuitee
A
Angelos family_with_children gr
10
Impeccable
Pros:

Everything

2026-07-11 via Nuitee
C
Cristina couple ch
10
Séjour parfait au bord de la Riviera
Pros:

Notre séjour au Grand Hôtel du Lac a été tout simplement parfait du début à la fin. Merci à tout le personnel pour leur professionnalisme!

2026-07-11 via Nuitee
S
Stefanie couple ch
6
Pros:

Located directly to the lake
Staff was very nice

Cons:

Old Smell in the rooms, but not too Bad.

2026-07-09 via Nuitee
H
Helge solo_traveller ch
10
Eines der wenigen Hotels weltweit mit Authentizität, persönlichem Charme und einer außergewöhnlich kreativen und geschma
Pros:

Es gibt kein schöneres Hotel am Genfer See.

Cons:

Das Frühstück endet bereits um 10 Uhr.

2026-07-07 via Nuitee
R
Roberto couple br
10
2026-07-07 via Nuitee
C
christian couple ch
10
2026-07-06 via Nuitee
E
EDWIGE couple fr
10
Excellent séjour
Pros:

Tres bon emplacement

Cons:

Tout était parfait

2026-07-06 via Nuitee
Şeyda couple tr
10
Pros:

Çalışanlar çok iyiydi, yemekler çok iyiydi, hotel den çok memnun kaldık❤️

2026-07-05 via Nuitee
I
Ignacio couple us
9
2026-07-05 via Nuitee
H
Hummi Jeanmaire solo_traveller ch
10
Pros:

A Service to its perfection. All employees extremly friendly.

2026-07-01 via Nuitee
S
Sanja solo_traveller hr
10
2026-06-30 via Nuitee
K
Kurt couple ch
10
Tolles Hotel
Pros:

Tolle Lage, tolle Einrichtung, feines Frühstück, ingesamt tolles Hotel.

2026-06-29 via Nuitee
A
Alena couple ch
10
Magic place where you want to come back
Pros:

Everything is great about this place: personnel, interior, cuisine, pool and garden area

Cons:

Nothing

2026-06-29 via Nuitee
C
Caroline couple ch
10
Kurzaufenthalt am schönen Genfersee.
Pros:

Das Frühstück war ausgezeichnet, das Hotelzimmer sehr schön. Wir sind mit den E-Bikes angereist. Hier gibt es noch keine Möglichkeit, das Bike in einem Keller mit Lademöglichkeit unterzubringen.

Cons:

Parkmöglichkeit für E-Bikes.

2026-06-25 via Nuitee
D
denis couple fr
10
Exceptionnel au bord du lac
Pros:

Exceptionnel de qualité de combfort

Cons:

Tout est parfait mais cela un coût très élevé

2026-06-22 via Nuitee
C
Catherine couple gb
10
Luxury boutique five star hotel
Pros:

This hotel was incredible. Five stars and more. So clean and the staff couldn’t more if they tired. The food was first class.
The location was perfect!

Cons:

The spa facilities were not great only treatments available and a sauna/shower. But this wouldn’t stop me staying here again.

2026-06-18 via Nuitee