The Mill Hotel Sudbury

Hotels
8 (2151 reviews)
Walnut Tree Lane , Sudbury , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Family rooms
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Cons:
Cleanliness issues
Inadequate room quality

Categories

Cleanliness
7.08
Issues with cleanliness were noted, including cobwebs and stained toilets.
Service
8.55
Staff were friendly and accommodating, creating a positive atmosphere.
Location
9.09
Multiple reviews highlighted the superb location near the river with great views.
Room Quality
7.54
Rooms were comfortable but some were small or in need of refurbishment.
Amenities
8.07
Basic amenities met expectations, though some lacked attention.
Value for Money
8.03
Generally perceived as good value given the location and room comfort.
Food and Beverage
7.58
Mixed feedback on restaurant food quality; some enjoyed meals, others were disappointed.
Overall Experience
8.05
Guests enjoyed their stay overall, appreciating the atmosphere and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:22

Property Description

Central Location on River Stour
Located in the heart of Sudbury, The Mill Hotel offers a picturesque setting on the banks of the River Stour.

Award-Winning Dining Experience
Indulge in a culinary delight at the property's AA-Rosette winning restaurant, serving delectable British cuisine made from locally sourced produce.

Comfortable Rooms with River Views
Relax in spacious rooms decorated in a contemporary style, many offering stunning views of the river and meadows.

Experience the charm of Sudbury at The Mill Hotel - book your stay now to enjoy a perfect blend of comfort and luxury.

Important information:

Please note that the property does not have a elevator.

Please contact the property in advance if traveling with a pet.

When booking 5 rooms or more, different policies and additional supplements will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

8
Based on 2151 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.54
Amenities: 8.07
Value for Money: 8.03
Food and Beverage: 7.58
Overall Experience: 8.05
S
Sallyann • solo_traveller • gb
9
Pros:

Lovely clean room

Cons:

Cheep coffee

2026-10-13 • via Nuitee
G
Gary • solo_traveller • gb
9
Good stopover on the motorbike
Pros:

Great location, nice ambiance and friendly staff.

2026-10-12 • via Nuitee
J
Jill • couple • gb
9
2026-10-12 • via Nuitee
D
Donna • couple • gb
7
Loved the hotel and location. Good amazing and would stay again in different room
Pros:

The bar & restaurant

Cons:

Our room no 31 had a pump in the bathroom that made a loud noise when using the shower in our room and next doors. Would not stay in that room again. Also walls very thin could hear neighbours talking.

2026-10-12 • via Nuitee
L
Luke • couple • gb
7
Convenient, wonderful location, friendly.
Pros:

Lovely location, lovely staff.

Cons:

It’s now a little dated and scruffy

2026-10-12 • via Nuitee
A
Andy • solo_traveller • gb
6
At £130 per night, it doesn't represent value for money!
Pros:

Great location with ample parking.

Cons:

The room(superior) was very basic, & the shower was useless!

2026-10-10 • via Nuitee
M
Mark • couple • gb
10
Stunning location with the Watermill inside the building
Pros:

Location, the setting is stunning, with walks right outside the hotel. Great food served in the bar

Cons:

Not really a "dislike" the restaurant was not open as it was having a spruce up, we were not aware of this until we arrived but the bar was more than acceptable for us.

2026-10-10 • via Nuitee
N
Nikita • couple • gb
10
2026-10-09 • via Nuitee
G
Garry • couple • gb
7
Nice
Pros:

Nice setting

Cons:

Service in Bar area slow also at breakfast had to wait what seemed ages for fried eggs

2026-10-08 • via Nuitee
P
Pamela • solo_traveller • gb
8
Pros:

Bed was comfortable, room was warm

Cons:

Breakfast was a little disappointing. Plates were cold, beans and mushrooms Luke arm

2026-10-07 • via Nuitee
A
Alison • solo_traveller • gb
10
2026-10-07 • via Nuitee
J
jackie • solo_traveller • gb
8
Pros:

Lovely hotel, very nice staff

2026-09-19 • via Nuitee
K
Keith • couple • gb
8
Nice period hotel in a great location, good food & helpful staff
Pros:

Small but pleasant room with nice view through double aspect windows Staff very friendly & helpful. Evening meal & breakfast good.

Cons:

We did ask for an upper floor room & got one but didn't realise there was no lift so bit of a work out

2026-09-16 • via Nuitee
K
Kevin • solo_traveller • gb
9
Friendly staff, in good position
Pros:

Friendly staff. Location.

Cons:

No lift.

2026-09-14 • via Nuitee
C
caroline • solo_traveller • gb
10
Pros:

Booked a night for my parents birthday they loved the views from their room, said breakfast was lovely and staff very helpful

Cons:

Nothing

2026-09-14 • via Nuitee
V
Vivienne • solo_traveller • gb
6
Last resort only
Pros:

The staff were absolutely amazing .

Cons:

The car park not being immediately on the hotel grounds . There is no lift. No advise when booking as to rooms on top/3rd floor were up Very steep stairs . I understand the property is old but it was no fun . The room was tiny and unbelievably hit . The window did not give much relief and did not then close properly . The rooms dated bed squeaky and a little lumpy. I was really disappointed .

2026-09-13 • via Nuitee
J
Jackie • couple • gb
7
2026-09-13 • via Nuitee
S
Susan • solo_traveller • gb
8
One of the better places to stay in Sudbury
Pros:

We were given a ground floor room in 'the cottage' which is a separate building about 50 metres up the road. We didn't like the room as it was right next to the road and the door into the cottage (which closed very loudly) was next to our room. We asked to be moved and were offered a room on the 1st floor of the cottage which we much preferred. We ate in the restaurant in the evening and the food was very good. The hotel has the original water wheel (enclosed by glass panels) in the bar/restaurant area which is novel and very impressive. We liked the area outside the mill - the pond and meadows are very pretty. It's easy to walk into town and there are lots of walks across the meadows, including a route to the old railway line which is now a walk and cycle path into either Sudbury or Long Melford.
The staff in reception and in the restaurant were professional and friendly. We liked that Blue Light Card holders get 30% discount on food.

Cons:

We weren't able to contact reception from our room (when the TV wouldnt work) as there wasn't a telephone in the room and no one answered our call to reception from our mobile - so we had to manage without a TV. Next morning we reported this to reception but it was a good job we hadn't experienced a real emergency in our room the night we stayed !
The quality of the hot food and preserves at breakfast could be improved.

2026-09-12 • via Nuitee
S
Smallchalk • solo_traveller • gb
5
2026-09-12 • via Nuitee
G
Gill • extended_group • gb
5
Please upgrade the showers to match the quality of the hotel and restaurant
Pros:

Location & food were great

Cons:

The showers were extremely poor - after complaining on the first night an issue with no hot water was rectified, but the water pressure is horrendous. The ground floor room wasn't too bad, but it was impossible to have a proper shower in the first and second floor rooms

2026-09-11 • via Nuitee