Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent central location near attractions and markets
Friendly, helpful and English-speaking staff/front desk
Good value for money / price-to-accommodation balance
Breakfast praised as tasty and high quality
Comfortable bed (mentioned by several guests)
Cons:
Property and rooms are old; visible wear and tear (stains, broken balcony, missing tile)
Cleanliness issues reported (stains, humidity smell, towels needing replacement)
Facilities problems: unreliable elevator, odd shower head, intermittent/no water in some rooms
WiFi inconsistent and limited in coverage; complicated per-floor passwords
At least one complaint about restaurant service (staff interaction)

Categories

Cleanliness
5
Mixed reports: some guests said rooms were clean and comfortable, but multiple reviews mention stains on bedcovers and floor, humidity smell, old fabrics and towels needing replacement — overall below average cleanliness.
Service
9.5
Consistently positive: reception and front-desk staff repeatedly described as friendly, very helpful and English-speaking; several guests praised staff attitude and assistance.
Location
9.5
Excellent central location noted by many: adjacent to public square, close to Teatro Nacional, Mercado Bonbon and Mercado Central, with many restaurants and attractions within walking distance.
Room Quality
5
Room condition is a concern: multiple reports of an old property, missing glass panel, broken balcony, damaged ceiling tile, odd shower head behavior and occasional lack of water — comfort sometimes good (bed), but facilities are worn.
Amenities
6
Mixed/limited amenities: breakfast praised, but elevator often nonfunctional, inconsistent WiFi (coverage issues and per-floor passwords), and other facility problems reported.
Value for Money
8.5
Generally seen as good value: several guests specifically noted the price-to-accommodation balance was very good and that the hotel offered strong value for the price.
Food and Beverage
8
Breakfast frequently praised as very good or amazing (typical Costa Rican breakfast high quality); one complaint about restaurant staff/service was noted but overall positive for F&B.
Overall Experience
8.5
Overall stay tended to be positive due to excellent staff and location despite shortcomings in facilities and some cleanliness issues; many guests said they'd return or recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:47

Property Description

Central Location
Hotel Maragato is conveniently situated in the heart of San José's town centre, just steps away from major attractions such as the National Theatre of Costa Rica and the Metropolitan Cathedral.

Comfortable Rooms
Each room at Hotel Maragato is equipped with modern amenities including a cable TV, air conditioning, and a minibar. The private bathrooms feature a relaxing bath or shower, ensuring a comfortable stay for all guests.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, a charming terrace, and a snack bar at Hotel Maragato. Additionally, the property offers meeting facilities and a shared lounge for both leisure and business travelers.

Experience the best of San José at Hotel Maragato - book your stay now and create unforgettable memories.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJO

Location

Guest Reviews

7.5
Based on 702 reviews
Cleanliness: 5
Service: 9.5
Location: 9.5
Room Quality: 5
Amenities: 6
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
A
Alessandro • solo_traveller • it
7
2026-09-17 • via Nuitee
J
Jessica • solo_traveller • cr
9
Pros:

El lugar súper cómodo, limpio, acogedor, por lo general me gusta quedarme ahí, el desayuno estuvo rico, dos recepcionistas varones súper amables y atentos.

Cons:

En la mañana a la hora del check out había una mujer en la recepción poco amable y muy lejos de lo atentos que fueron sus compañeros.

2026-09-13 • via Nuitee
C
Castillo • solo_traveller • cr
10
Pros:

El servicio al cliente y la limpieza de la habitación

2026-09-11 • via Nuitee
K
Katie • couple • gb
7
2026-09-04 • via Nuitee
P
Paul • extended_group • cr
8
Cons:

Because it is on predestrian-only road it is a long walk to a taxi.

2026-09-04 • via Nuitee
M
Magdalena • solo_traveller • ar
8
Pros:

La atención en recepción y la ubicación

Cons:

.

2026-09-02 • via Nuitee
I
Ivan • solo_traveller • ar
8
2026-09-01 • via Nuitee
D
Daniel • solo_traveller • us
7
2026-08-31 • via Nuitee
A
Adriana • solo_traveller • br
10
Pros:

Limpeza
Educação e presteza dos funcionários

Cons:

Limpeza
educação e presteza dos funcionários

2026-08-30 • via Nuitee
Émilie • solo_traveller • ca
7
2026-08-26 • via Nuitee
J
Jose • solo_traveller • cr
10
Lindo hotel
Pros:

Ubicacion

2026-08-18 • via Nuitee
J
Jonathan • solo_traveller • gb
7
Good value and great breakfast for city centre location on a budget
Pros:

Breakfast was excellent. Location was excellent. They kindly let us check in early and swapped our room to a nicer one when the first was fully prepped due to us arriving early.

2026-08-15 • via Nuitee
T
Tarazi • couple • gb
7
Pros:

Location was great, cheap but good for single night stay over

Cons:

Room was a bit musty

2026-08-14 • via Nuitee
R
Rodríguez • solo_traveller • cr
10
Pros:

Agradable

Cons:

Tíos bien

2026-08-11 • via Nuitee
C
Cristina • extended_group • cr
10
Pros:

Esta situado en una posición céntrica y el cuarto era cómodo y limpio

2026-08-06 • via Nuitee
F
Fernando AMSC • solo_traveller • br
5
2026-08-05 • via Nuitee
O
Orlando • couple • bs
1
Won’t go back
Pros:

This is worst hotel I ever stay at never again

Cons:

Need a major upgrade

2026-08-04 • via Nuitee
R
Rodríguez • family_with_children • cr
7
Pros:

En relación precio-alojamiento, está muy bien. Me gustó mucho la comodidad de la cama y el desayuno.

Cons:

La seguridad de la puerta, ya que estaba algo trabada.

2026-08-03 • via Nuitee
C
Cynthia • solo_traveller • cr
5
Pros:

La atención en la recepción cuando llegamos.

Cons:

El personal de el Restaurante(mesero) y q me llamaran preguntando por un edredón después de entregamos la habitación, cuando ni siquiera habían lo habían puesto en la cama.

2026-08-03 • via Nuitee
C
CRISTIAN • family_with_children • cr
8
Pros:

La mamabilidad

2026-07-13 • via Nuitee