Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Excellent central location near attractions and markets
Friendly, helpful and English-speaking staff/front desk
Good value for money / price-to-accommodation balance
Breakfast praised as tasty and high quality
Comfortable bed (mentioned by several guests)
Cons:
Property and rooms are old; visible wear and tear (stains, broken balcony, missing tile)
Cleanliness issues reported (stains, humidity smell, towels needing replacement)
Facilities problems: unreliable elevator, odd shower head, intermittent/no water in some rooms
WiFi inconsistent and limited in coverage; complicated per-floor passwords
At least one complaint about restaurant service (staff interaction)

Categories

Cleanliness
5
Mixed reports: some guests said rooms were clean and comfortable, but multiple reviews mention stains on bedcovers and floor, humidity smell, old fabrics and towels needing replacement — overall below average cleanliness.
Service
9.5
Consistently positive: reception and front-desk staff repeatedly described as friendly, very helpful and English-speaking; several guests praised staff attitude and assistance.
Location
9.5
Excellent central location noted by many: adjacent to public square, close to Teatro Nacional, Mercado Bonbon and Mercado Central, with many restaurants and attractions within walking distance.
Room Quality
5
Room condition is a concern: multiple reports of an old property, missing glass panel, broken balcony, damaged ceiling tile, odd shower head behavior and occasional lack of water — comfort sometimes good (bed), but facilities are worn.
Amenities
6
Mixed/limited amenities: breakfast praised, but elevator often nonfunctional, inconsistent WiFi (coverage issues and per-floor passwords), and other facility problems reported.
Value for Money
8.5
Generally seen as good value: several guests specifically noted the price-to-accommodation balance was very good and that the hotel offered strong value for the price.
Food and Beverage
8
Breakfast frequently praised as very good or amazing (typical Costa Rican breakfast high quality); one complaint about restaurant staff/service was noted but overall positive for F&B.
Overall Experience
8.5
Overall stay tended to be positive due to excellent staff and location despite shortcomings in facilities and some cleanliness issues; many guests said they'd return or recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:47

Property Description

Central Location
Hotel Maragato is conveniently situated in the heart of San José's town centre, just steps away from major attractions such as the National Theatre of Costa Rica and the Metropolitan Cathedral.

Comfortable Rooms
Each room at Hotel Maragato is equipped with modern amenities including a cable TV, air conditioning, and a minibar. The private bathrooms feature a relaxing bath or shower, ensuring a comfortable stay for all guests.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour front desk, a charming terrace, and a snack bar at Hotel Maragato. Additionally, the property offers meeting facilities and a shared lounge for both leisure and business travelers.

Experience the best of San José at Hotel Maragato - book your stay now and create unforgettable memories.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SJO

Location

Guest Reviews

7.5
Based on 700 reviews
Cleanliness: 5
Service: 9.5
Location: 9.5
Room Quality: 5
Amenities: 6
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
C
Cristina • extended_group • cr
10
Pros:

Esta situado en una posición céntrica y el cuarto era cómodo y limpio

2026-08-06 • via Nuitee
F
Fernando AMSC • solo_traveller • br
5
2026-08-05 • via Nuitee
O
Orlando • couple • bs
1
Won’t go back
Pros:

This is worst hotel I ever stay at never again

Cons:

Need a major upgrade

2026-08-04 • via Nuitee
C
Cynthia • solo_traveller • cr
5
Pros:

La atención en la recepción cuando llegamos.

Cons:

El personal de el Restaurante(mesero) y q me llamaran preguntando por un edredón después de entregamos la habitación, cuando ni siquiera habían lo habían puesto en la cama.

2026-08-03 • via Nuitee
R
Rodríguez • family_with_children • cr
7
Pros:

En relación precio-alojamiento, está muy bien. Me gustó mucho la comodidad de la cama y el desayuno.

Cons:

La seguridad de la puerta, ya que estaba algo trabada.

2026-08-03 • via Nuitee
C
CRISTIAN • family_with_children • cr
8
Pros:

La mamabilidad

2026-07-13 • via Nuitee
J
Juan Gabriel • couple • mx
10
Pros:

La ubicación es excelente y el desayuno muy rico.

Cons:

Todo muy bien.

2026-07-12 • via Nuitee
D
David • couple • cr
10
2026-07-08 • via Nuitee
T
Tosan • solo_traveller • cr
10
2026-07-05 • via Nuitee
J
Jose • solo_traveller • cr
10
2026-07-04 • via Nuitee
S
Sandra • solo_traveller • cr
4
2026-06-27 • via Nuitee
G
Gaizka • couple • es
3
Pros:

La ubicación y el desayuno. Los empleados fueron muy amables

Cons:

Estaba muy viejo y sucio, había manchas en la colcha y en el suelo. Olia a humedad y faltaba una baldosa del techo que tuvimos que poner nosotros. El balcón estaba destrozado. Las toallas deberían renovarlas

2026-06-26 • via Nuitee
J
Jaime • solo_traveller • es
8
Pros:

The staff was amazing. Very, very friendly and helpful. The wifi was toptier for working, as i had to.

2026-06-23 • via Nuitee
D
Daniel • family_with_children • us
6
Great location, but the facilities need some work
Pros:

The location was AMAZING. It was a little hard to find at first, but that's because it's directly adjacent to a public square. You can't park near the hotel, we parked at a lot on Calle 3 to the tune of about $40 for an overnight. There were a lot of great things within walking distance of the hotel. The farmer's market Mercado Bonbon was about a 5 minute walk and had TONS of great local produce for a very reasonable price. The Mercado Central also had some nice stores. There are a ton of great restaurants nearby, the Teatro Nacional is basically right next door. The staff at the front desk was also very helpful and nice and spoke very good English. The breakfast in the morning was AMAZING. I highly recommend the typical Costa Rican breakfast. Everything is cooked fresh and the quality is very high, especially when compared to the hotel breakfasts I'm used to getting in the US.

Cons:

We had several issues with the hotel from a facilities standpoint.
1) The elevator was basically nonfunctional. This was really challenging with 2 kids and 4 suitcases to deal with.
2) The window in our room had glass panels that could be opened and closed, but one of the panels was missing. My kids were really anxious about bugs or animals getting into the room.
3) The shower was spacious, but the shower head was very weird. The water seemed to spray in every direction EXCEPT towards my body.

2026-06-16 • via Nuitee
M
Maureen • solo_traveller • cr
8
2026-06-05 • via Nuitee
D
Daniel • solo_traveller • cr
10
2026-06-03 • via Nuitee
A
Andrea • solo_traveller • cr
9
2026-06-01 • via Nuitee
W
wen • solo_traveller • cr
8
Pros:

El desayuno

Cons:

La habitación no le llegaba agua

2026-05-30 • via Nuitee
W
William • solo_traveller • us
8
Pros:

Everything was great. The location provided lots of options. It's not the best but it was the best for the price. I was very satisfied and may return.

Cons:

The WIFI was not very consistent.

2026-05-27 • via Nuitee
G
GIORGIO • solo_traveller • es
1
Pros:

El centro istorico muy bien

Cons:

Indernet en la vitacione noavia
Solo en la escalera y cada piso una clave diferente

2026-05-24 • via Nuitee