Boutique Hotel Palacio

Hotels
8.2 (461 reviews)
Calle Duarte 106, Ciudad Colonial , Santo Domingo , do

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable rooms
Cons:
Poor cleanliness in common areas
Limited breakfast selection

Categories

Cleanliness
7.66
Multiple complaints about cleanliness in common areas and bathroom.
Service
9.13
Staff was very helpful and provided excellent service throughout.
Location
9.17
Excellent central location, easy access to local attractions.
Room Quality
8.12
Rooms generally clean and comfortable, though one mention of humidity.
Amenities
7.15
Limited breakfast options and complaints about water supply.
Value for Money
8.61
Good price for the services offered, though some amenities lacking.
Food and Beverage
7.16
Breakfast quality noted as disappointing with limited selection.
Overall Experience
8.63
Generally positive stay, with good service and location outweighing negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:33

Property Description

Central Location in Historic Santo Domingo
Located just a 10-minute walk from the iconic Puerta Del Conde, Boutique Hotel Palacio offers a vibrant and convenient stay in the heart of Santo Domingo.

Charming Amenities
Indulge in the hotel's café, outdoor pool, and uniquely colorful rooms featuring minibars and safety deposit boxes. Enjoy the comfort of red tile floors, a seating area, cable TV, room service, and Wi-Fi during your stay.

Relaxation and Dining
Unwind in the sauna or keep up with your fitness routine in the on-site gym. Don't miss the daily breakfast buffet at the hotel's cafeteria, which also provides options for indoor and outdoor dining experiences.

Experience the charm and convenience of Boutique Hotel Palacio, just steps away from the Cathedral of America and the bustling "Calle El Conde". Book your stay now for a memorable Santo Domingo getaway.

Important information:

Breakfast for children under 10-years old is included.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SDQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 461 reviews
Cleanliness: 7.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 7.16
Overall Experience: 8.63
M
Marcus • extended_group • us
10
2026-05-30 • via Nuitee
B
Brian • solo_traveller • us
8
2026-05-26 • via Nuitee
A
Abeleira • solo_traveller • uy
7
Pros:

El estilo colonial del Hotel te transmite que el lugar está lleno de historia.
Está muy bien ubicado para recorrer caminando la ciudad colonial.

Cons:

Que en la zona hay muchas obras y calles cortadas. Por suerte pudimos acceder al Hotel con el auto, aunque tomando la última calle a contramano. De haber sido en la cuadra contigua, hubiese sido imposible llegar con el auto y bajar cómodamente todo el equipaje. Situación ajena al Hotel, pero tuvimos suerte en este caso.

2026-05-24 • via Nuitee
A
alejandro • family_with_children • ar
8
2026-05-20 • via Nuitee
N
Navarro Nassi • family_with_children • pe
10
Pros:

Todo lindo.

2026-05-20 • via Nuitee
D
dominique • couple • mq
8
Pros:

central, accueil très bon

Cons:

pas de poubelle dans la chambre ,

2026-05-19 • via Nuitee
J
Jenny • couple • us
9
2026-05-14 • via Nuitee
S
Silvia • solo_traveller • ar
4
Pros:

La ubicación.

Cons:

1.Que no hayan respetado el horario de nuestro ingreso -al que se habian comprometido mediante mail.
2. Debimos cambiar cuatro veces de habitación ( por deficiencias en el baño, en el aire acondicionado y caja de seguridad) sólo la suite estaba en perfectas condiciones.
3. Todo el personal a excepción de una persona ( que entiendo podia estar enferma) fue muy amable y servicial, en especial fue adorable el maletero que hace guardia por las noches.
4) El desayuno paupérrimo

Es una lástima que el establecimiento que es una joya deba tener esta referencia.

2026-05-11 • via Nuitee
C
Cris • family_with_children • do
9
Acogedor y céntrico
Pros:

La habitación para 4 personas es excelente, amplia y cómoda.

Cons:

Él acceso al parking, calles cortadas que lo dificultan de forma muy importante para poder manejar por allí, pero no es culpa del hotel por supuesto.

2026-05-04 • via Nuitee
A
ademir ernesto • family_with_children • mx
1
Muy malo el hotel
Pros:

La ubicación solo

Cons:

Muy viejo muy sucio

2026-05-02 • via Nuitee
J
Jenny • couple • us
9
2026-04-27 • via Nuitee
E
EDURNE • couple • es
4
2026-04-24 • via Nuitee
M
Mathieu • solo_traveller • ch
7
Pros:

Good location

Cons:

No real ambiance, there could have been some music or light in the common area or near the bar (that was always closed), anyway there are good vibes places around. Hotel room was not well cleaned, had hair from previous guests in my shower… but ok… a bit overpriced for the quality to be honest.

2026-04-22 • via Nuitee
A
Armin • family_with_children • do
9
Pros:

Alles

2026-04-22 • via Nuitee
A
Alfredo Vargas Seinfarth • solo_traveller • cr
9
Pros:

La ubicación excelente 👌

Cons:

El Ascensor que no funcionaba para bajar

2026-04-19 • via Nuitee
Y
Yann • couple • fr
7
2026-04-18 • via Nuitee
D
DENIS -JEAN • solo_traveller • mq
9
Pros:

Dans l'ensemble très bon sejour d'une semaine.
J'ai apprécié le personnel et le calme et aussi le petit-déjeuner..

Cons:

Je n'ai pas pu boire un verre au petit bar à la réception. Un petit verre de bienvenue serait appréciable.

2026-04-14 • via Nuitee
A
Andreas • couple • de
9
Wow
Pros:

Es ist ein Erlebnis! Ein Muss wenn man sich Santo Domingo anschaut.

2026-04-14 • via Nuitee
E
Emory • solo_traveller • us
10
Pros:

Everything

Cons:

Everything was great

2026-04-14 • via Nuitee
A
Alejandro • solo_traveller • cr
8
Fue agradable por la ubicación y el trato
Pros:

Ubicación

Cons:

Un tanto viejo y un poco olor humedad

2026-04-10 • via Nuitee