The Westin Sacramento Riverfront Hotel & Spa

Hotels
Westin
8.9 (240 reviews)
4800 Riverside Boulevard , Sacramento , us

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean
Beautiful location
Comfortable rooms
Friendly staff
Cons:
Staff unprofessionalism
Double billing
High costs for amenities

Categories

Cleanliness
8.04
Several reviews mentioned cleanliness positively, but issues with unprofessional staff detracted.
Service
9.51
The majority of reviews noted friendliness and helpfulness among certain staff members, despite some negative interactions.
Location
9.55
Multiple reviews highlighted the great location, both beautiful and convenient.
Room Quality
9
Rooms described as large and comfortable, but minor issues with amenities.
Amenities
8.53
Noted some missing perks for the price but generally modern and clean facilities.
Value for Money
7.99
Concerns about high prices for additional amenities and missing included services.
Food and Beverage
9.04
Reviewers enjoyed the attached restaurant and dining options.
Overall Experience
9.51
Reviews overall reflected a very positive stay with minor detractors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:13

Property Description

Luxurious Accommodations
The Westin Sacramento boasts elegantly designed rooms with vintage Italian furnishings, claw foot bathtubs, and plush bathrobes. Enjoy river views from select balconies and unwind in luxury with provided coffee makers and premium linens.

Fine Dining Experience
Indulge in exquisite cuisine at Scott’s Seafood restaurant located on-site, offering a picturesque setting with patio seating and riverfront views. Delight your taste buds with four-star quality dishes for breakfast, lunch, and dinner, or opt for convenient room service for a relaxing dining experience in your room.

Convenient Amenities
Enhance your stay with access to a year-round outdoor heated pool, hot tub, and a 24-hour gym. Explore nearby attractions such as William Land Park Golf Course and the California State Capitol Building, just a short drive away.

Book your stay at The Westin Sacramento for a luxurious and memorable experience.

Important information:

The credit card used at the time of booking must be presented at check-in.

This property provides valet parking only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SMF

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in the hotel rooms and costs USD 9.99 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 45 per day.

Location

Guest Reviews

8.9
Based on 240 reviews
Cleanliness: 8.04
Service: 9.51
Location: 9.55
Room Quality: 9
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 9.04
Overall Experience: 9.51
R
Rebeccah couple us
10
Comfortable stay in a beautiful hotel run by staff who are attentive and professional.
Pros:

Staff are friendly, accommodating, and efficient. The facilities are beautifully decorated and very clean. The location on the river makes the stay very special.

2026-06-20 via Nuitee
couple us
9
2026-06-19 via Nuitee
J
Jennifer solo_traveller us
9
Beautiful and relaxing
Pros:

We've stayed at this hotel many times - excellent stay for special occasions. We recently stayed for a "mini moon" after getting married. The bathrooms are huge - we love the large soaking tub and shower. King bed suite is so comfortable and balcony with nice view. Having a restaurant on site is nice as well.

Cons:

The last room we stayed I felt the AC unit was loud. Also we left notes that we were celebrating our wedding - and we obviously paid extra for a waterfront view. Our first room we were assigned only had a view of the parking lot and reception tent. We asked to be moved - and front desk was accommodating. Though I feel that if you leave notes like that - especially when we booked this a month or more in advance, it should be understood we want the highest floor and best view possible. Next day there was another front desk employee and they provide us a bottle of champagne and choice of soaking bath salts which was nice!

2026-06-14 via Nuitee
M
Monte couple us
10
2026-06-10 via Nuitee
V
Victor couple us
10
2026-06-07 via Nuitee
R
Rafael solo_traveller us
10
2026-06-01 via Nuitee
O
Olivia2840 Family California
6
We will rethink staying here again
Pros:

We stayed as a family with two children under five anticipating the swimming pool for the hot afternoons in Sacramento. It was our stop to and from an out of state destination. Both times the pool was closed! The one leg of a trip they put us in rooms overlooking a wedding with loud music. What a disaster for $300+ rooms. Very disappointing to say the least.

2026-05-30 via Tripadvisor
V
vokad Solo travel Seattle, Washington
10
Best Experience in Sacramento
Pros:

Absolutely loved my stay at The Westin Sacramento Riverfront! This hotel is incredibly beautiful, modern, stylish, and has such a relaxing atmosphere. From the moment I arrived, the staff at the front desk were beyond kind, welcoming, and genuinely helpful — they made me feel so special and taken care of.

One of my favorite little details was the variety of water stations in the lobby — such a thoughtful touch and honestly so impressive! The hotel grounds are beautiful, peaceful, and very well maintained.

The room was amazing — super cozy, comfortable, stylish, and spotless. Everything felt high-end and relaxing, making it the perfect place to unwind and truly enjoy the stay.

This was honestly my best experience in Sacramento, and I highly recommend this hotel to anyone looking for a beautiful and comfortable stay. I will definitely be coming back!

2026-05-28 via Tripadvisor
F
Frances couple us
3
2026-05-28 via Nuitee
J
Julie couple us
7
Relaxing, quiet and peaceful.
Pros:

Pretty and clean. Quiet and peaceful. Perfect for the little romantic getaway my husband and I were needing.

Cons:

I didn’t enjoy walking by piled up room service trays left out in the hall. I thought that was gross and should have been cleaned up. When we arrived the entire 3rd floor hallway was lined up with them. I also didn’t love the spider webs on the balcony. That should have been cleaned up daily with housekeeping as well.

2026-05-26 via Nuitee
A
Allie couple us
3
This is Sacramento’s best?
Pros:

The property is still beautiful. It was warm and sunny when we arrived.

Cons:

This is Sacramento’s best? This property has seriously declined over the years. Now granted, it is still a beautiful hotel but I have a few complaints about my experience. The entire pool area is out of order. It does not indicate that on the website when we booked. I checked. I was disappointed to not be made aware of that until after we checked in and paid our $200 hold. They make you valet your car which you find out is $52 when you receive your invoice via email the morning of check-out. We arrived to our room at 6:34pm and our room had breakfast food leftover from the previous guests in front of the door. Also, the neighboring room guests were loud so we asked to move. They moved us to the second floor to a room with roof view and even louder traffic. Rather than listening to loud guests, I assume staff thought we preferred to listen to traffic and have a completely obstructed view. The staff were less than friendly when asked to resolve the room issue. I even offered to pay for an upgrade for an elevated experience. I didn’t know that only paying for the King Suite meant being treated like my money was not of value. My final issue was with the TV. Guest services brought up three different remotes and none of them worked. The remote would not work on the TV. After the third attempt, we opted to just use our computer for Netflix.

Very disappointing.

2026-05-25 via Nuitee
C
Cheyanna family_with_children us
4
average for a hotel that should have been high end
Pros:

Liked the location and the view

Cons:

The bathroom floor had obviously not been cleaned, I found many hairs on the floor and when I wiped it with a washcloth, the cloth came away very dirty, the floors hadn't been mopped for more than 1 guest.

2026-05-20 via Nuitee
E
Eli solo_traveller us
10
2026-05-14 via Nuitee
B
Barbara solo_traveller us
8
Pros:

We were there for a spa retreat overnight. We used the outdoor hot tub and had lovely spa treatments. Very nice.

Cons:

There was a rowdy wedding party talking loudly in the hall but the staff got them quieted by 11 pm. For a Sat night, that’s ok. There is a $52 parking fee. Higher than downtown San Francisco. Annoying.

2026-04-30 via Nuitee
M
mauijim96761 Solo travel Lahaina, Maui, Hawaii
10
Amazing stay
Pros:

I just stayed 3-nights at the Westin hotel and had a truly wonderful experience. From the valet to Front Desk, everyone showed true hospitality and provided great service. I was upgraded to a very spacious river view room with my Bonvoy elite status. The room was well appointed and the heavenly bed offered a comfortable night's sleep. Breakfast at Scott's was very delicious and the hotel location was perfect for accessing the I-5 freeway. This was a very relaxing stay and I will definitely be coming back when I'm in the Sacramento area.

2026-04-26 via Tripadvisor
6
600seanf Solo travel
10
Excellent well appointed hotel.
Pros:

Great hotel, really nice location on the banks of the river, beautiful grounds and very peaceful considering its in the city. The location with easy access to the interstate makes it perfect for traveling through.
The room was excellent, the staff were really friendly and helpful. I was traveling with a pet so not always easy to make eating arrangements, the hotel went out of its way to help me.

2026-04-12 via Tripadvisor
C
chris couple us
9
2026-04-07 via Nuitee
T
Toan family_with_children fr
6
2026-04-06 via Nuitee
S
Stephanie family_with_children us
10
Pros:

So clean and accommodating. I was very comfortable here. Valet and room service was exceptional! I will only stay here when returning to Sac.

Cons:

There was nothing to dislike.

2026-04-02 via Nuitee
J
Jennifer family_with_children us
10
One of my favorite hotels!!! I absolutely love it!
Pros:

Everything!

Cons:

Everything was beautiful!

2026-04-02 via Nuitee