Hotel de l'Océan et restaurant - Coeur de ville

Hotels
8.1 (826 reviews)
9 Place Sainte-Eugénie , Biarritz , fr

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Beautiful view
Cons:
Small rooms
Limited breakfast options
High price for amenities

Categories

Cleanliness
7.95
Some reviews suggest issues in room size and amenities that might affect perceived cleanliness.
Service
8.75
The staff is frequently described as exceptional and very helpful.
Location
8.95
Numerous mentions of the excellent location near the beach and town center.
Room Quality
8.05
Mixed reviews on room size and comfort, with some mentioning cramped spaces.
Amenities
7.65
Lack of essential amenities like a kettle or hairdryer noted, affecting overall satisfaction.
Value for Money
7.75
Some reviews indicated that the pricing does not match room size and amenities.
Food and Beverage
7.35
Breakfast options have been criticized for being limited and overpriced.
Overall Experience
8.35
Overall, guests had a pleasant experience despite some issues with room size and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:26

Property Description

Dream Location in Biarritz
Situated in the heart of Biarritz, just 3 minutes from a bustling beach, our hotel offers a magical retreat for both swimmers and surfers alike.

Charming Surroundings
Nestled on the tranquil Sainte-Eugénie square overlooking the old harbor, our hotel provides a peaceful escape while being conveniently close to all the city's attractions. Explore Biarritz's landmarks and the picturesque seaside with ease.

Unique Room Experience
Whether you prefer the nostalgic charm of our traditionally decorated rooms or the modern touch of our renovated accommodations, each room exudes character and showcases the exceptional beauty of our location.

Book your stay now and experience the allure of Biarritz with us.

Important information:

Please note that the elevator cannot accommodate a push chair or a wheel chair and cannot carry more than 2 people. The property is not suitable for disabled guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 826 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.95
Room Quality: 8.05
Amenities: 7.65
Value for Money: 7.75
Food and Beverage: 7.35
Overall Experience: 8.35
F
FLORENT • couple • gf
8
Parfait pour un couple
Pros:

Parfait pour nous en recherche de beauté et tranquillité nous avons adoré et reviendrons rapidement après la saison parfait merci aux gens qui nous ont servis et accueilli mention pour la dresseuse de terrasse qui est très Dynamique et super sympas nous adorons à très bientôt

Cons:

Ras

2026-05-22 • via Nuitee
S
Sandrine • solo_traveller • fr
10
Cet hôtel c'est le lien entre son client et la ville de Biarritz !
Pros:

Un petit déjeuner complet, bien présenté. La mise en valeur des produits locaux.
Une équipe souriante et avenante.
De bons conseils de visites et de découvertes.
Une excellente transition entre l'hotel et l'accès au restaurant.
Bref un établissement où il fait bon vivre.
Un excellent repos à l'hôtel pour mieux profiter de cette belle ville de BIARRITZ.

Cons:

Rajouter Quelques équipements supplémentaires en chambre : une bouilloire, du thé, un mini frigo.

2026-05-18 • via Nuitee
P
Peter • solo_traveller • gb
8
Pros:

The location, the staff, the breakfast

Cons:

The small bathroom
The price of the public parking

2026-05-05 • via Nuitee
C
charlie • family_with_children • fr
7
agréable dans l'ensemble
Pros:

petit déjeuner
Emplacement

Cons:

Literie très moyenne
Absence de parking gratuit

2026-05-05 • via Nuitee
A
ALBERTO • solo_traveller • es
10
Pros:

El trato de las recepcionistas EXPECTACULAR, SUPER amables. Da gusto cuando vas a hoteles y te tratan bien.
El desayuno buenísimo.
La ubicación de 10, a 5 minutos de la playa del casino.
Aparcamiento junto al hotel.

Cons:

No puedo decir nada.

2026-05-04 • via Nuitee
K
Kristen • solo_traveller • fr
10
Hotel charmant. Staff très accueillant.
Pros:

L’ensemble du personnel et surtout l’équipe de la réception: très pro et aimable.
L’emplacement: on peut tout faire à pied. Propreté impeccable. Confort. Déco pimpante.

2026-04-18 • via Nuitee
C
Cristina • solo_traveller • es
6
Pros:

La situación

Cons:

Habitacio I banys molt petit

2026-04-12 • via Nuitee
A
anonyme • solo_traveller • fr
8
Pros:

Très très bien emplacement

2026-04-09 • via Nuitee
D
Dario Andreoli • couple • it
1
2026-04-06 • via Nuitee
S
Sergio • couple • fr
8
2026-04-06 • via Nuitee
S
sylvie • couple • fr
10
Super
Pros:

L emplacement

Cons:

Rien

2026-04-05 • via Nuitee
L
Lemos • couple • fr
6
2026-03-23 • via Nuitee
M
Malcolm • couple • gb
9
Pros:

Freindly staff, small room with a balcony and sea viw was nice. Car Parking underground was nearby and easy walk to the town.

2026-03-13 • via Nuitee
C
Cindy • couple • fr
7
Pros:

La vue et le personnel

2026-03-06 • via Nuitee
L
Laurent • solo_traveller • fr
9
2026-02-14 • via Nuitee
L
Laurent • couple • fr
9
2026-02-14 • via Nuitee
M
Maria Ángeles • solo_traveller • es
8
2026-02-14 • via Nuitee
A
Arnaud • couple • fr
6
Pros:

Personnel et emplacements

Cons:

Taille du lit . La salle de bain trop étroite ainsi que la cabine de douche

2026-01-25 • via Nuitee
L
Léo • couple • fr
9
2026-01-22 • via Nuitee
V
Vera • family_with_children • ch
8
very enjoyable stay
Pros:

location

Cons:

small shower

2026-01-19 • via Nuitee