Hotel de l'Océan et restaurant - Coeur de ville

Hotels
8.1 (876 reviews)
9 Place Sainte-Eugénie , Biarritz , FR

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Beautiful view
Cons:
Small rooms
Limited breakfast options
High price for amenities

Categories

Cleanliness
7.95
Some reviews suggest issues in room size and amenities that might affect perceived cleanliness.
Service
8.75
The staff is frequently described as exceptional and very helpful.
Location
8.95
Numerous mentions of the excellent location near the beach and town center.
Room Quality
8.05
Mixed reviews on room size and comfort, with some mentioning cramped spaces.
Amenities
7.65
Lack of essential amenities like a kettle or hairdryer noted, affecting overall satisfaction.
Value for Money
7.75
Some reviews indicated that the pricing does not match room size and amenities.
Food and Beverage
7.35
Breakfast options have been criticized for being limited and overpriced.
Overall Experience
8.35
Overall, guests had a pleasant experience despite some issues with room size and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-17 23:26

Property Description

Dream Location in Biarritz
Situated in the heart of Biarritz, just 3 minutes from a bustling beach, our hotel offers a magical retreat for both swimmers and surfers alike.

Charming Surroundings
Nestled on the tranquil Sainte-Eugénie square overlooking the old harbor, our hotel provides a peaceful escape while being conveniently close to all the city's attractions. Explore Biarritz's landmarks and the picturesque seaside with ease.

Unique Room Experience
Whether you prefer the nostalgic charm of our traditionally decorated rooms or the modern touch of our renovated accommodations, each room exudes character and showcases the exceptional beauty of our location.

Book your stay now and experience the allure of Biarritz with us.

Important information:

Please note that the elevator cannot accommodate a push chair or a wheel chair and cannot carry more than 2 people. The property is not suitable for disabled guests.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Location

Guest Reviews

8.1
Based on 876 reviews
Cleanliness: 7.95
Service: 8.75
Location: 8.95
Room Quality: 8.05
Amenities: 7.65
Value for Money: 7.75
Food and Beverage: 7.35
Overall Experience: 8.35
N
Nicholas • couple • gb
8
very pleasant
2026-09-17 • via Nuitee
M
Myriam • couple • ch
10
Pros:

L'hôtel Ocean est très agréable et bien situé au coeur de Biarritz. Notre chambre bien que un peu petite avait un balcon avec vue sur l'océan . L'hôtel dispose aussi de bon restaurant avec une belle terrasse. Le personnel était très aimable !

2026-09-17 • via Nuitee
J
Jordi • family_with_children • es
3
es un hotel centric però la resta no compleix. no el recomenaria a ningú.
Pros:

La situació

Cons:

Habitació petita, sense tauleta, sense nevera, tancament deficitari, molt de soroll de dins de l'hotel, no està insonoritzat, dutxa molt petita, no hi havia xampú ni acondicionador pel cabell, i això contractant 2 habitacions. L'habitació feia pudor d'humitat. Entrava la llum del carrer, en una habitació no hi havia canal espanyol i en l'altra la tele era molt petita, el balcó era molt petit i donava a l'esglèsia. Total el preu no estava ajustat a la qualitat.

2026-09-16 • via Nuitee
N
Nils Viktor • couple • se
6
2026-09-08 • via Nuitee
X
xiaoxin • family_with_children • es
4
2026-09-05 • via Nuitee
A
alison • couple • gb
10
Pros:

great location and welcoming, helpful staff on reception

2026-09-05 • via Nuitee
R
Robert • couple • at
8
2026-08-31 • via Nuitee
G
Gonzalez • family_with_children • es
10
2026-08-27 • via Nuitee
R
Richard • solo_traveller • fr
10
Pros:

La qualité de l’accueil avant tout, l’emplacement

2026-08-26 • via Nuitee
L
Louise • family_with_children • gb
5
Lovely location, good size room.
Pros:

Lovely location, good room size

Cons:

The room smelt very moldy and was very dark. The hotel was attached to a brasserie which is fine but just make the lobby very small. I did no rate the staff, they where rude

2026-08-25 • via Nuitee
R
Regis • couple • fr
1
2026-08-24 • via Nuitee
S
Sophie • couple • fr
10
Très bien comme toujours
Pros:

Bel emplacement et équipe très sympathique et professionnelle

Cons:

La vue de la chambre mais nous le savions

2026-08-21 • via Nuitee
A
Asier • extended_group • es
5
Pros:

La ubicación

Cons:

La cena en el restaurante pedimos una parrillada de pescado y mariscos y fue un desastre, nada recomendable

2026-08-19 • via Nuitee
S
Stefan • solo_traveller • ch
9
3 superschöne superzentrale Tage in Biarritz
Pros:

super zentral. Man ist zu Fuss sehr schnell an jedem beliebigen Ort in Biarritz. Sei es an einem der Strände, am Fischerhafen, im Meeresmuseum, im Casino oder den Markthallen etc. Gleich neben der Kirche gelegen, haben wir befürchteted, dass man die Glocken die ganze Nacht hören wird. Dem war nicht so. Trotzdem für lärmempfindliche früh zu Bett geher muss gesagt sein, dass vom Hauptplatz zur Hauptsaison eine gewisse Lärmemission ausgeht. Man hört die Leute und das geklapper, wenn die Teller abgeräumt werden. Für uns war das die 3 Tage ok und wurde belohnt mit einem Top Platz zum bestaunen des all jährlichen, grossen Feuerwerks Biarritz sous les étoiles am 15. August.

Cons:

keine Beanstandungen

2026-08-18 • via Nuitee
O
ORNELA • family_with_children • ar
10
2026-08-17 • via Nuitee
A
Amirouche • solo_traveller • fr
8
2026-08-16 • via Nuitee
J
joanie • couple • us
8
Attractive hotel
Pros:

Loved the view

Cons:

The reception was a little cool

2026-08-15 • via Nuitee
S
Sandrine • family_with_children • fr
8
L'endroit où il faut être !
Pros:

L'emplacement. La taille de la chambre. Le petit balcon permettant d'admirer l'océan. Le personnel souriant.

Cons:

Pas de room service, je peux comprendre le choix. Néanmoins, il serait quand-même appréciable d'avoir des canettes, bouteilles... dans le frigo, et un plateau de courtoisie plus fourni.

2026-08-14 • via Nuitee
B
Bruno • solo_traveller • fr
8
Pros:

L'emplacement de l'hôtel, la climatisation et le petit déjeuner

2026-08-14 • via Nuitee
S
Sabbah • couple • fr
5
2026-08-12 • via Nuitee