Mercure Centro Port Macquarie

Hotels
Mercure
8.2 (1895 reviews)
103 William Street , Port Macquarie , au

Children allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean pool
Good value for kids' meals
Cons:
Cleanliness issues
Room was small
Limited lift availability

Categories

Cleanliness
7.34
Noted several cleanliness issues including carpets and mold in blinds.
Service
9.31
Staff were consistently referred to as friendly and helpful.
Location
9.35
Centrally located and convenient access to amenities.
Room Quality
7.3
Some rooms old and tired with cleanliness issues.
Amenities
8.33
Pool and restaurant received positive mentions.
Value for Money
7.29
Perceived as expensive for the quality received.
Food and Beverage
8.34
Buffet breakfast was good but had limited options.
Overall Experience
8.31
Mixed feelings due to pricing and cleanliness but positive experiences noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:48

Property Description

Convenient Location
Located in the heart of Port Macquarie, Mercure Centro is the perfect spot for beach lovers and adventure seekers. Enjoy easy access to the town's attractions and vibrant nightlife.

Modern Amenities
Experience a blend of comfort and convenience with our well-equipped hotel. From the outdoor heated pool to the relaxing day spa, we have everything you need for a rejuvenating stay.

Stylish Accommodations
Our guestrooms are designed with your comfort in mind, featuring modern technology and functional layouts. Unwind in a cozy space after a day of exploring the beautiful Port Macquarie region.

Ready to make unforgettable memories? Book your stay at Mercure Centro Port Macquarie now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PQQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 1895 reviews
Cleanliness: 7.34
Service: 9.31
Location: 9.35
Room Quality: 7.3
Amenities: 8.33
Value for Money: 7.29
Food and Beverage: 8.34
Overall Experience: 8.31
G
Gordon solo_traveller au
7
Pros:

Great location and the room was comfortable and clean.

Cons:

My only complaint the shower leaked and there was water all over the floor.

2026-06-21 via Nuitee
A
Angelique couple au
3
Will not choose again.
Pros:

Breakfast was basic

Cons:

Bath unclean with rust around jets, carpet was unclean and needs replacing, very run down. Pictures on website are very deceiving.

2026-06-20 via Nuitee
J
Jane couple au
9
2026-06-19 via Nuitee
J
Janet couple au
9
Great spot for a break enroute to Sydney
Pros:

The staff were friendly and helpful and there was an excellent restaurant on site with a cosy bar area.

Cons:

Nothing

2026-06-19 via Nuitee
G
Greg couple au
9
Great location, comfortable bed, loved the spa bath.
Pros:

Very comfortable room, spacious, comfortable bed, great location. We loved the spa bath in our room.

Cons:

It would have been good to have more fun facilities like a games room.

2026-06-18 via Nuitee
S
Stephen Boehm solo_traveller au
7
2026-06-16 via Nuitee
P
paul solo_traveller au
8
Pros:

Nice balcony size

Cons:

Everything else the rooms are dirty they have not been cleaned properly very outdated the toilets haven't never been properly cleaned there is still Orange marks from disgustingness on the toilet seats and in the back I hesitated to use the toilet overpriced for what I paid and what I got

2026-06-15 via Nuitee
S
Sharon family_with_children au
7
Was a good overnight trip, quick, easy, clean, comfortable
Pros:

Cleanliness

Cons:

Location

2026-06-14 via Nuitee
J
Jackie family_with_children au
5
2026-06-14 via Nuitee
J
Jodie solo_traveller au
10
2026-06-14 via Nuitee
A
Allan solo_traveller au
10
2026-06-14 via Nuitee
L
Lauren family_with_children au
6
Convenient location, but for the price, a couple of complimentary bottles of water in the fridge would have been appreci
Pros:

It’s a great stop over on our road trip to Sydney, we’ve stayed here often.

Cons:

The staff the first night. We didn’t have any filtered water in the fridges or in the room. When we asked the receptionist she looked irritated and explained the only place that had water was the bar and it was shut - so she sent us down to the petrol station. We had a young family and needed filtered water for a bottle of formula. So my husband drove down the street. It was 9:50 pm at night.

2026-06-13 via Nuitee
K
Kelly couple au
10
2026-06-12 via Nuitee
D
Darren solo_traveller au
8
2026-06-11 via Nuitee
J
Jo solo_traveller au
5
Pros:

Location

2026-06-11 via Nuitee
T
Timothy solo_traveller au
8
2026-06-11 via Nuitee
G
gardner solo_traveller au
5
2026-06-11 via Nuitee
T
Timothy family_with_children au
8
2026-06-11 via Nuitee
C
Corinne solo_traveller au
10
2026-06-10 via Nuitee
J
Jackie couple au
10
Very enjoyable and the staff were excellent
Pros:

Central to the CBD

Cons:

It didn’t have a gym

2026-06-10 via Nuitee