Four Seasons Hotel Firenze

Hotels
•
Four Seasons Hotels and Resorts
9.6 (405 reviews)
Borgo Pinti 99 , Florence , IT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Delicious breakfast
Beautiful amenities
Friendly staff
Cons:
Housekeeping issues
Service lapses
Inconvenient location

Categories

Cleanliness
9.31
Housekeeping repeatedly overlooked basic details which caused inconvenience.
Service
9.78
While the property itself is exceptional, the service fell short in some areas.
Location
9.32
Hotel is beautiful but far from the city center.
Room Quality
9.77
Spacious rooms, but there was an initial issue with the room assignment.
Amenities
9.8
Luxurious surroundings and well-maintained garden.
Value for Money
9.26
Prices might be high but generally reflective of the hotel quality.
Food and Beverage
9.81
Breakfast was praised as delicious; however, restaurant service was lacking.
Overall Experience
9.78
Overall lovely experience despite some service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:01

Property Description

Luxurious Spa and Michelin-Star Dining
Indulge in a pampering experience at our 2-floor spa with 9 treatment rooms, Turkish bath, gym, and an upper terrace pool. Relish exquisite dining at our Michelin-star restaurant, Il Palagio, offering the finest Tuscan dishes.

Historic Charm and Modern Comfort
Experience the perfect blend of Renaissance decor and modern amenities in our spacious and bright rooms. Enjoy a range of facilities including LCD TV, DVD player, and plush bathrobes.

Central Location and Lush Gardens
Located next to the botanical gardens of Giardino della Gherardesca, our hotel is a serene oasis with 4.5 hectares of beautiful gardens. Explore Florence's top attractions like the Cathedral and Uffizi, just a short walk away.

Book now for an unforgettable stay at Four Seasons Hotel Firenze.

Important information:

When booking 8 or more than 8 rooms, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
Swimming pool: Closed from Thu, Oct 1, 2026 until Mon, May 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FLR

Location

Property Video

Guest Reviews

9.6
Based on 405 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.77
Amenities: 9.8
Value for Money: 9.26
Food and Beverage: 9.81
Overall Experience: 9.78
E
Edith • couple • ch
9
Très agréable, personnel bienveillant,établissement de charme, parc exceptionnel.l
Pros:

Très abondant, buffet complet.
Belle salle de restaurant.

Cons:

Eviter d'avoir souvent la question du no de chambre..
Demander un retour sur les restaurants conseillés par le concierge.

2026-09-13 • via Nuitee
M
Maryam • family_with_children • ae
10
Definately going back again and again
Pros:

Amaaaaazing , location wise service wise .. everything is amazing

2026-09-08 • via Nuitee
A
ARNAUD • solo_traveller • fr
10
2026-08-28 • via Nuitee
S
Sultan Ahmed • couple • ae
10
2026-08-26 • via Nuitee
C
Cheikh Tidiane • family_with_children • sn
10
Pros:

L’histoire

Cons:

Le restaurant étoilé est en dessous des attentes

2026-08-25 • via Nuitee
R
Rui • couple • pt
10
2026-08-21 • via Nuitee
L
Lijia • extended_group • gb
8
2026-08-16 • via Nuitee
A
Anders Christian • couple • gb
10
Thank you for a wonderful stay, and special thanks to Mario for your kindness.
2026-08-15 • via Nuitee
R
Rima • extended_group • ae
10
2026-08-13 • via Nuitee
T
Tetiana • extended_group • de
9
2026-08-08 • via Nuitee
T
texaslady67 • Family • Dallas, Texas
10
Perfection! Magical stay in Florence
Pros:

My stay was absolute perfection, truly one of my finest hotel experiences. The hotel is composed of two elegant palazzos set within the most beautiful gardens- an oasis of calm and relaxation in bustling Florence. It was difficult to want to leave the hotel!
The staff is exceptional, especially Valentina at check in. She upgraded me as a special treat for my daughter to a stunning Renaissance suite. We felt like princesses! Valentina and all of the staff welcomed us as friends not just guests. The young men at the door were also so friendly and helpful and when we mentioned we were walking to get sandwiches, they brought us wonderful hand rowels to take with us. So thoughtful.

The suite was exquisite, and we loved the wonderful breakfast served each morning in our suite. The pastries were some of the most delicious we've ever had. We also loved eating lunch outside on the terrace, and the sole was so fresh and cooked perfectly.
Truly every interaction we had with staff was a pleasure. We can't wait to return to this heavenly hotel.

2026-07-31 • via Tripadvisor
E
Engineer531 • Family • Manchester, Greater Manchester, England
10
Special place for a city break
Pros:

My sister wanted a special place to celebrate her 40th birthday and selected the four seasons hotel for a city break. Its a lovely haven which us a haven from the busy bustle of Florence.

Beautiful rooms, all the central areas beautifully decorated, gardens and charming staff. Breakfast on the terrace was just lovely. The hotel is an easy 20 minute walk from the city centre.

Whats always special about the Four seasons is how the staff make you feel like an individual, with their training on how to address people and learning who you are.

Special mention to Alberto our waiter at the Al fresco restaurant where my sister and I had dinner on the last evening. Very helpful and charming young man.

2026-07-23 • via Tripadvisor
S
Safari25040 • Family
10
Perfection in Florence
Pros:

Thoroughly enjoyed our 3 night stay. The hotel set in an old palazzo is stunningly beautiful - a privilege to be there - and with lovely grounds and fantastic pool, such a benefit after a day’s sightseeing with our son.
The food was varied, and we had a fabulous meal at the well-deserved Michelin starred restaurant, where every course was a delight.
A perfect experience and we didn’t want to leave.

2026-07-13 • via Tripadvisor
F
facenna • couple • gb
9
Pros:

Staff amazing

2026-07-13 • via Nuitee
C
Cyrill • family_with_children • ch
8
War schön .
Pros:

Sehr grosszügige Gesamt Anlage.

Cons:

Unser Zimmer.
Sonnen Platz am Pool.
Kein Essen ! An der Pool Bar! (Nach 6h Fahrt…..)!

2026-07-11 • via Nuitee
L
lanadaf • Family • Atlanta, Georgia
10
elegant amazing central top class hotel
Pros:

Gym - large gym with all new cardio equipment, lots of cardio machines and good amount of strength machines, lots of free-weights, brought in extra dyson fans b/c room is so large hard time cooling down, great steam/sauna
Pool - large outdoor pool with tons of chairs (but limited umbrellas with full overage from sun so need to reserve those early), nice to dip relax after long day touring shopping
Rooms - very elegant decor rooms with large bathrooms and vanity
Staff - amazing attentive responsive staff (Maria Front Desk Manager, Natan Rooms Manager, Concierges Roberta and Matthew), bell/valet staff prompt and very friendly called cabs within few minutes, whatsapp chat
Breakfast - large breakfast buffet and a carte menu

2026-06-25 • via Tripadvisor
S
sebastianf236 • Couples
10
An unforgettable stay in Firenze
Pros:

My husband and I were enchanted by Four Seasons Florence. It is a breathtaking Renaissance palace turned into a museum-like hotel, with magnificent gardens perfumed by orange and lemon trees, creating a true oasis of peace in the heart of Florence.
Our room was absolutely beautiful, and the food at Onde was delicious—it was such a pleasure to dine in such a beautiful atmosphere. Every detail of the experience felt thoughtfully curated.
From the moment we arrived, we were met with warmth and genuine hospitality. The reception team, the restaurant staff, and the concierge team who assisted us so friendly, fast, and personally via the WhatsApp mobile app were all incredibly professional and attentive.
We were also fortunate to meet Massimiliano Musto, the General Manager, an exceptionally gracious and remarkable person. Our heartfelt thanks go to him and his wonderful team for making our stay so unforgettable.
Quite simply, this was an 11 out of 10 experience. As a guest, you truly feel at home, and we will certainly return. :)

2026-06-23 • via Tripadvisor
N
Nolwenn • couple • fr
9
2026-06-21 • via Nuitee
K
Kerem • solo_traveller • tr
10
2026-06-11 • via Nuitee
M
marikaw808 • Couples • Los Angeles, California
10
A perfect stay in Florence
Pros:

A beautiful property with outstanding rooms and impeccable service. Every aspect of our stay was perfect. The only disappointment was having only one day to enjoy it.

2026-05-31 • via Tripadvisor