Hampton Inn & Suites Columbus Polaris

Hotels
•
Hampton Inn
8.6 (384 reviews)
8411 Pulsar Place , Columbus , US
+1 614-885-8400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Very clean rooms
Comfortable beds
Friendly/helpful staff
Good location near dining/activities
Indoor pool and hot tub
Good/ample breakfast (per many reviews)
Spacious rooms / big rooms
Late checkout availability
Cons:
Occasional maintenance/cleanliness lapse (old candy under furniture, broken shower handle)
Pool towels ran out / cloudy pool water
Noisy/drunk guests in breakfast area at night
One elevator out of service during stay
Not enough parking for some guests
Mixed breakfast hot food (bland)
Air conditioning reported as poor by one guest

Categories

Cleanliness
9
Multiple guests explicitly praised cleanliness ('Very clean', 'clean room', 'very clean and smelled good'); one isolated note about old candy under furniture.
Service
8.9
Staff frequently described as very nice and helpful; some service issues reported (front desk morning person with poor customer service, towel supply lapses) but overall positive interactions.
Location
9.2
Several guests noted a great, convenient location with nearby dining and activities; easy to find and well-situated for a weekend stay.
Room Quality
8.4
Rooms described as comfortable with good beds and some large rooms; a few issues noted (broken shower door handle, occasional old debris, and one comment about poor air conditioning).
Amenities
8.2
Indoor pool and hot tub are positives and enjoyed by guests, but there were repeated minor problems (pool towels running out, cloudy pool water, one elevator out of service during stay).
Value for Money
8.6
Standard quality for this hotel tier
Food and Beverage
8.3
Breakfast received mixed feedback — some called it excellent or pretty good, others found hot items bland; overall generally satisfactory with room for improvement.
Overall Experience
8.2
Most reviews describe an enjoyable, comfortable stay with clean rooms and helpful staff, though complaints about noise in the breakfast area/elevator issues and minor maintenance lowered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:20

Property Description

Luxurious Stay near Polaris Fashion Place Mall

Convenient Location: Situated just moments away from the Polaris Fashion Place Mall, the Hampton Inn and Suites Columbus Polaris offers a prime location near shops, restaurants, and entertainment options.

Complimentary Amenities: Enjoy a range of free amenities during your stay, including complimentary wireless internet, a daily hot breakfast, a 24-hour on-site fitness center, and a relaxing swimming pool.

Nearby Attractions: Explore popular attractions such as Ohio State University, the Columbus Zoo, and the Ohio State Fairgrounds, all easily accessible from the hotel.

Book your stay at the Hampton Inn and Suites Columbus Polaris for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 384 reviews
Cleanliness: 9
Service: 8.9
Location: 9.2
Room Quality: 8.4
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 8.3
Overall Experience: 8.2
V
Vanessa • family_with_children • us
10
Very clean and comfortable
Pros:

The pool and hot tub they also have a great breakfast

Cons:

Nothing bad to say

2026-10-29 • via Nuitee
J
John • couple • us
10
Excellent place to stay.
Pros:

Quiet & comfortable lodging. Very clean.

2026-10-29 • via Nuitee
S
Sebastian • extended_group • us
8
2026-10-22 • via Nuitee
R
Rocky • family_with_children • us
10
2026-10-19 • via Nuitee
S
Steve • couple • us
10
2026-10-18 • via Nuitee
S
Susan • couple • us
9
A great hotel for a weekend stay!
Pros:

Good location, clean room, comfortable bed.

Cons:

Nothing

2026-10-15 • via Nuitee
B
Bill • solo_traveller • us
9
2026-10-12 • via Nuitee
J
joey • family_with_children • us
10
Very homey and comfortable
2026-09-08 • via Nuitee
W
Wensdee • family_with_children • us
10
Pros:

It was very nice

Cons:

Not enough parking

2026-09-07 • via Nuitee
D
David • couple • us
9
Very nice , 9 out of 10
Pros:

The late check out time was really awsome!!!!

Cons:

Having to leave

2026-09-05 • via Nuitee
K
Kurt • couple • us
6
2026-09-05 • via Nuitee
S
Samuel • extended_group • us
10
Pros:

Big room
Nice pool

Cons:

Old candy under furniture

2026-08-29 • via Nuitee
R
Ronald • family_with_children • us
10
5 out of 5
Pros:

Excellent breakfast

Cons:

No complaints

2026-08-24 • via Nuitee
P
Prestopine • couple • us
9
2026-08-21 • via Nuitee
G
G Wade • solo_traveller • us
10
Columbus
Pros:

The staff was very nice and very helpful. The hotel is located in a great place, around alot of nice places to eat and things to do. The room and shower were very nice.

Cons:

The pool towels kept running out. I had to hop to the front desk to get towels for the pool, but the front desk always supplied the towels and filled the cabinet back up. That was the only problem with this hotel.

2026-08-13 • via Nuitee
J
Jeremiah • couple • us
8
Pros:

The Stool

2026-08-10 • via Nuitee
N
Nataya • couple • us
10
Pros:

The people were friendly. The food was good and it was very clean and smelled good.

Cons:

Nothing

2026-08-10 • via Nuitee
R
Rena • couple • us
9
Enjoyable, definitely will book again if in the area.
Pros:

Easy to find, aesthetically pleasing.

Cons:

Pool water was cloudy.

2026-08-04 • via Nuitee
K
KarenS • solo_traveller • us
10
2026-08-04 • via Nuitee
W
WILBUR • family_with_children • us
8
Pros:

Clean & comfortable

Cons:

Shower door handle was broke RM 505

2026-08-03 • via Nuitee