Hampton Inn & Suites Columbus Polaris

Hotels
•
Hampton Inn
9 (576 reviews)
8411 Pulsar Place , Columbus , US
+1 614-885-8400

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Stained furniture
Parking security concerns

Categories

Cleanliness
8.46
While generally clean, there were mentions of missed trash in the room and stained furniture.
Service
9.43
Multiple reviews praised the friendly and helpful staff.
Location
9.47
The hotel is conveniently located, with great access to local attractions.
Room Quality
8.42
Rooms were comfortable but some furnishings were noted as worn out.
Amenities
9.45
Guests enjoyed the pool and breakfast options, with many positive comments.
Value for Money
8.91
Good value considering amenities, though some concerns about parking security.
Food and Beverage
9.46
The breakfast was highly rated and well-received by guests.
Overall Experience
8.43
Overall a good experience, but highlights concerns regarding security.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:43

Property Description

Luxurious Stay near Polaris Fashion Place Mall

Convenient Location: Situated just moments away from the Polaris Fashion Place Mall, the Hampton Inn and Suites Columbus Polaris offers a prime location near shops, restaurants, and entertainment options.

Complimentary Amenities: Enjoy a range of free amenities during your stay, including complimentary wireless internet, a daily hot breakfast, a 24-hour on-site fitness center, and a relaxing swimming pool.

Nearby Attractions: Explore popular attractions such as Ohio State University, the Columbus Zoo, and the Ohio State Fairgrounds, all easily accessible from the hotel.

Book your stay at the Hampton Inn and Suites Columbus Polaris for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 576 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 8.43
J
joey • family_with_children • us
10
Very homey and comfortable
2026-09-08 • via Nuitee
W
Wensdee • family_with_children • us
10
Pros:

It was very nice

Cons:

Not enough parking

2026-09-07 • via Nuitee
K
Kurt • couple • us
6
2026-09-05 • via Nuitee
D
David • couple • us
9
Very nice , 9 out of 10
Pros:

The late check out time was really awsome!!!!

Cons:

Having to leave

2026-09-05 • via Nuitee
S
Samuel • extended_group • us
10
Pros:

Big room
Nice pool

Cons:

Old candy under furniture

2026-08-29 • via Nuitee
R
Ronald • family_with_children • us
10
5 out of 5
Pros:

Excellent breakfast

Cons:

No complaints

2026-08-24 • via Nuitee
P
Prestopine • couple • us
9
2026-08-21 • via Nuitee
G
G Wade • solo_traveller • us
10
Columbus
Pros:

The staff was very nice and very helpful. The hotel is located in a great place, around alot of nice places to eat and things to do. The room and shower were very nice.

Cons:

The pool towels kept running out. I had to hop to the front desk to get towels for the pool, but the front desk always supplied the towels and filled the cabinet back up. That was the only problem with this hotel.

2026-08-13 • via Nuitee
J
Jeremiah • couple • us
8
Pros:

The Stool

2026-08-10 • via Nuitee
N
Nataya • couple • us
10
Pros:

The people were friendly. The food was good and it was very clean and smelled good.

Cons:

Nothing

2026-08-10 • via Nuitee
R
Rena • couple • us
9
Enjoyable, definitely will book again if in the area.
Pros:

Easy to find, aesthetically pleasing.

Cons:

Pool water was cloudy.

2026-08-04 • via Nuitee
K
KarenS • solo_traveller • us
10
2026-08-04 • via Nuitee
W
WILBUR • family_with_children • us
8
Pros:

Clean & comfortable

Cons:

Shower door handle was broke RM 505

2026-08-03 • via Nuitee
R
Randy • couple • us
9
Very nice
Pros:

Breakfast was a bit of a letdown...good fruit but the hot foods were bland.

2026-07-03 • via Nuitee
M
Megan • family_with_children • us
10
2026-07-01 • via Nuitee
G
Gary • couple • us
7
Cons:

The air conditioning was poor

2026-07-01 • via Nuitee
C
CindyLooWh • solo_traveller • us
5
Pros:

location and cleanliness was very good.

Cons:

We arrived well after 11:30 p.m. and the breakfast area was full of drunk loud people, I asked the front desk both times when we arrived and when we checked out what were the quiet hours and they both said this hotel does not have quiet hours and the guest are allowed to be free to do as they want. Well walking into a Hampton Inn at 11:45 p.m. and the guest are having a rager in the breakfast nook and very drunk people sitting in the front lobby is not a good look for business.
Front desk morning person needs better customer service!! He kept asking if the guest bothered my room I said no. Then what is the issue they were perfectly fine to party in the breakfast area. I said after traveling for 10 hours on the road I do not feel safe walking into a hotel lobby that is well past quiet hours and the party was ridiculously loud and drunk people were sitting in the lobby looking like call girls. Not good for business. I have been a Hampton Inn customer for years and never Have I experienced this level of behavior allowed in this hotel chain.

2026-06-28 • via Nuitee
C
Chris Andrikanich • family_with_children • us
9
2026-06-24 • via Nuitee
P
Prince • couple • us
9
2026-06-24 • via Nuitee
D
Donald • family_with_children • us
4
Overall not a bad stay
Pros:

The breakfast was pretty good. The location is located in a great spot. The kids were excited about the indoor pool at the hotel. The staff was wonderful.

Cons:

One of the main issues we had while on our stay was that one of the elevators was out of service our entire stay. So everyone in the hotel had to use the one working elevator. Was not very convenient when trying to lug 4 luggage bags to the room.

2026-06-21 • via Nuitee