Hilton Garden Inn Ottawa Airport

Hotels
Hilton Garden Inn
8.8 (2059 reviews)
2400 Alert Road , Ottawa , ca

Free
Children allowed
Pets allowed

Facilities

ATM/banking
Shopping on site
Front desk (limited hours)
Express check-in
Free wired internet
Access to nearby indoor pool
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Pool sun loungers
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Convenient location
Cons:
Issues with initial room assignment
High food prices
Noise from doors shutting

Categories

Cleanliness
8.81
The hotel showed high standards of cleanliness with clean rooms and comfortable beds.
Service
9.18
The staff were attentive, helped resolve room issues promptly, and were generally friendly.
Location
9.12
Conveniently located near the airport with quick access to city attractions.
Room Quality
8.67
Rooms were generally clean and spacious but had some initial issues with room assignments.
Amenities
8.9
Facilities such as the pool were appreciated, though some amenities could improve.
Value for Money
8.36
Good value for the money spent, although some guests felt pricing wasn't fully justified.
Food and Beverage
8.31
Dining services were good, but food prices and quality were noted as areas to improve.
Overall Experience
9.08
Overall, a positive stay with comfort, cleanliness, and good service constituting the main highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:37

Property Description

Conveniently Located Near Ottawa MacDonald Cartier International Airport
This soundproofed hotel is the perfect choice for travelers seeking comfort and convenience just moments away from the airport.

Exceptional On-Site Amenities
Start your day right with breakfast at the Great North American Grill restaurant, take advantage of the 24-hour convenience store, and stay connected with free wireless internet. Relax in the indoor pool or work out in the modern fitness center.

Near Downtown and Popular Attractions
Explore the city with ease as this hotel is a short drive from downtown Ottawa, Parliament buildings, and the National Gallery of Canada. Corporate travelers will appreciate the proximity to Federal Express and First Air offices.

Experience a seamless stay at Hilton Garden Inn Ottawa Airport - Book now!

Important information:

Our hotel is currently undergoing renovations to enhance your future experience. We appreciate your understanding and patience during this time.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Cash is not accepted upon arrival. A valid credit card is required.

On-site parking is only available during your stay. Long-term parking after checkout is not possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 2 years old stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 2059 reviews
Cleanliness: 8.81
Service: 9.18
Location: 9.12
Room Quality: 8.67
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.31
Overall Experience: 9.08
W
Wezeman solo_traveller ca
9
2026-06-12 via Nuitee
S
Stewart solo_traveller ca
8
Good value close to airport with comfortable room
Pros:

Room was spacious and comfortable. Restaurant was good

Cons:

Low shower pressure

2026-06-11 via Nuitee
P
Paula solo_traveller ca
2
Not up to par
Pros:

I liked the food and the restaurant staff.

Cons:

The smell of the first room I was checked in and the fact that they were full so they couldn’t change my room immediately.

2026-06-11 via Nuitee
D
Deborah extended_group ca
8
2026-06-11 via Nuitee
A
Alison solo_traveller ca
9
2026-06-09 via Nuitee
A
aaron couple gb
9
Great hotel if you want to be near the airport
Pros:

Close to the airport, shuttle, good breakfast and great size room. Really good for one night after a flight

2026-06-08 via Nuitee
N
naomi couple ca
10
We would stay again
Pros:

Location and overall experience was amazing

Cons:

Wish the king size corner room had a two person jetted tub for the price and size of the room.

2026-06-08 via Nuitee
J
Julio couple co
8
Pros:

que el espacio del cuarto es muy grande y fresco además q muy bien cuidado en detalle de las cosas

Cons:

que no traiga el desayuno pague 240 y no trajo desayuno incluido

2026-06-06 via Nuitee
A
Audrey couple ca
10
2026-06-06 via Nuitee
Y
Yi solo_traveller ca
10
Pros:

clean room, confy bed

2026-06-05 via Nuitee
M
Melanie solo_traveller ca
10
Pros:

Quiet and peaceful. Pristine inside and outside of the hotel. I guess the location was recently renovated so it impressed me that everything seemed new.

Cons:

All was well no complaints

2026-06-04 via Nuitee
K
KAMAL family_with_children sa
10
الخيار الأفضل لدى الوصول الى اوتاوا عبر المطار
Pros:

فندق ممتاز لقربه من المطار
خدمات النقل ممتازة
فريق متعاون
اجراءات الدخول والخروج سهلة

2026-06-04 via Nuitee
K
KAMAL family_with_children sa
10
2026-06-04 via Nuitee
R
Robert couple ca
9
2026-06-03 via Nuitee
L
Laura Lee solo_traveller ca
10
Pros:

The location and was able to watch the planes from our room.

2026-06-02 via Nuitee
A
Aziz extended_group ca
10
Great location, great service, good rooms, comfortable, highly recommended
Pros:

Everything was quite good. Neat and clean. Rooms were nice an big.

Cons:

Room lighting could have been a bit more.

2026-06-02 via Nuitee
C
Chrystel extended_group ca
8
Top pour une étape dans road trip
Pros:

Tout

2026-06-01 via Nuitee
J
Jonathan solo_traveller ca
8
2026-06-01 via Nuitee
K
Kay couple ca
10
Fresh and clean
Pros:

Clean and smelt great!

Cons:

Parking

2026-06-01 via Nuitee
M
Marie-andree solo_traveller ca
10
2026-05-30 via Nuitee