Hilton Garden Inn Ottawa Airport

Hotels
•
Hilton Garden Inn
8.8 (2238 reviews)
2400 Alert Road , Ottawa , CA

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Convenient location
Cons:
Issues with initial room assignment
High food prices
Noise from doors shutting

Categories

Cleanliness
8.81
The hotel showed high standards of cleanliness with clean rooms and comfortable beds.
Service
9.18
The staff were attentive, helped resolve room issues promptly, and were generally friendly.
Location
9.12
Conveniently located near the airport with quick access to city attractions.
Room Quality
8.67
Rooms were generally clean and spacious but had some initial issues with room assignments.
Amenities
8.9
Facilities such as the pool were appreciated, though some amenities could improve.
Value for Money
8.36
Good value for the money spent, although some guests felt pricing wasn't fully justified.
Food and Beverage
8.31
Dining services were good, but food prices and quality were noted as areas to improve.
Overall Experience
9.08
Overall, a positive stay with comfort, cleanliness, and good service constituting the main highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:37

Property Description

Conveniently Located Near Ottawa MacDonald Cartier International Airport
This soundproofed hotel is the perfect choice for travelers seeking comfort and convenience just moments away from the airport.

Exceptional On-Site Amenities
Start your day right with breakfast at the Great North American Grill restaurant, take advantage of the 24-hour convenience store, and stay connected with free wireless internet. Relax in the indoor pool or work out in the modern fitness center.

Near Downtown and Popular Attractions
Explore the city with ease as this hotel is a short drive from downtown Ottawa, Parliament buildings, and the National Gallery of Canada. Corporate travelers will appreciate the proximity to Federal Express and First Air offices.

Experience a seamless stay at Hilton Garden Inn Ottawa Airport - Book now!

Important information:

Our hotel is currently undergoing renovations to enhance your future experience. We appreciate your understanding and patience during this time.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Cash is not accepted upon arrival. A valid credit card is required.

On-site parking is only available during your stay. Long-term parking after checkout is not possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

8.8
Based on 2238 reviews
Cleanliness: 8.81
Service: 9.18
Location: 9.12
Room Quality: 8.67
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.31
Overall Experience: 9.08
M
Mike • couple • ca
10
2026-10-12 • via Nuitee
M
MARCELO • family_with_children • ca
9
Pros:

Esta bien pero de ser incluyendo en el precio total. Es decir el desayuno de estar include en precio , como haven otros hoteles

2026-10-12 • via Nuitee
G
Guido • couple • ca
8
Pros:

C
Lose to the airport

2026-10-12 • via Nuitee
K
Kathi • solo_traveller • ca
7
Pros:

The room was a good size. The bed was comfortable.
The housekeeping staff were very good - when we left for the day and then came back in the evening, they had made the room feel new and refreshed for us.

Cons:

The room could have used another chair or even a loveseat to make it feel more cozy.
The TV only had cable, which was ok, but you had to go channel by channel as the guide didn't work. You also couldn't type in the channel you wanted.
Also, maybe add a painting to make the room feel more homey.

The bathtub plug didn't work. I let the front desk staff know on our way out.
The microwave also wasn't usable- as the plate wouldn't stay in it's spot. I also let the staff know on the way out.

2026-10-12 • via Nuitee
A
Armand Thierry • solo_traveller • ca
10
2026-10-12 • via Nuitee
T
Tefiro • solo_traveller • ca
8
2026-10-12 • via Nuitee
J
Joas • solo_traveller • ca
8
Bien
Pros:

Proche de l’aéroport

Cons:

Bouteille d’eau payante dans les chambres

2026-10-12 • via Nuitee
E
Eugene • solo_traveller • ca
9
2026-10-11 • via Nuitee
S
Samy yann cédric • solo_traveller • ca
10
2026-10-10 • via Nuitee
P
Paul • couple • ca
8
As expected.
Pros:

Everything met my expectations of the chain.

Cons:

Very expensive, probably due to the lack of competition in the area.

2026-10-09 • via Nuitee
J
Jason • solo_traveller • ca
10
1 night in.
Pros:

The staff was the best part that day I arrived. And the following days staff was just as nice!

Cons:

I felt it was a bit more expensive then it should have but other then that it was lovly

2026-10-09 • via Nuitee
J
Jane • couple • ca
9
2026-10-09 • via Nuitee
F
FeliciaPatt • solo_traveller • ca
9
2026-10-09 • via Nuitee
Y
YOSHIE • solo_traveller • jp
10
2026-10-08 • via Nuitee
M
Micah • solo_traveller • ca
10
2026-10-08 • via Nuitee
C
Caleb • solo_traveller • ca
6
Why can the days inn in a tiny town offer a continental breakfast, but you can't?
Pros:

Room was clean, spacious and comfortable. I liked the shampoo and lotions. Staff were all helpful and kind. Shuttle to the airport was excellent. Overall, the room was very good.

Cons:

I was very surprised to get a bill for the breakfast. Every budget inn Ive stayed at has always had a complementary breakfast, so I didn't think this would be any different. There was also no signage or menu or notice that breakfast was not included. I had to double check not just my booking, but compare it to other booking options to see breakfast was a paid upgrade. Had I known I was going to get a bill, I wouldn't have gotten the very average eggs and potatoes and toast.

2026-10-08 • via Nuitee
M
Michael • solo_traveller • ca
8
Good but not special.
Pros:

The bed was comfy, the AC worked, and the room was well-furnished.

Cons:

There isn't enough parking, there aren't pedestrian markings for crossing, the paid WiFi and paid water are stupid for the price of a stay.

2026-09-19 • via Nuitee
S
seyi • couple • ng
8
lovely and peaceful
Pros:

The comfort and the cleaniness of the room. Also i had a good view of the area .

Cons:

nothing , i only stayed for a night, however it would have been nice if breakfast was included as part of the stay

2026-09-19 • via Nuitee
D
Daniel • couple • us
10
2026-09-18 • via Nuitee
B
Buchanan • solo_traveller • us
10
Pros:

Staff was accommodating and made sure we got settled into our room. On site restaurant was good. Room was spacious and nice.

2026-09-17 • via Nuitee