Hilton Garden Inn Ottawa Airport

Hotels
•
Hilton Garden Inn
8.8 (2238 reviews)
2400 Alert Road , Ottawa , CA
+1 613-288-9001

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Clean rooms
Convenient location
Cons:
Issues with initial room assignment
High food prices
Noise from doors shutting

Categories

Cleanliness
8.81
The hotel showed high standards of cleanliness with clean rooms and comfortable beds.
Service
9.18
The staff were attentive, helped resolve room issues promptly, and were generally friendly.
Location
9.12
Conveniently located near the airport with quick access to city attractions.
Room Quality
8.67
Rooms were generally clean and spacious but had some initial issues with room assignments.
Amenities
8.9
Facilities such as the pool were appreciated, though some amenities could improve.
Value for Money
8.36
Good value for the money spent, although some guests felt pricing wasn't fully justified.
Food and Beverage
8.31
Dining services were good, but food prices and quality were noted as areas to improve.
Overall Experience
9.08
Overall, a positive stay with comfort, cleanliness, and good service constituting the main highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:37

Property Description

Conveniently Located Near Ottawa MacDonald Cartier International Airport
This soundproofed hotel is the perfect choice for travelers seeking comfort and convenience just moments away from the airport.

Exceptional On-Site Amenities
Start your day right with breakfast at the Great North American Grill restaurant, take advantage of the 24-hour convenience store, and stay connected with free wireless internet. Relax in the indoor pool or work out in the modern fitness center.

Near Downtown and Popular Attractions
Explore the city with ease as this hotel is a short drive from downtown Ottawa, Parliament buildings, and the National Gallery of Canada. Corporate travelers will appreciate the proximity to Federal Express and First Air offices.

Experience a seamless stay at Hilton Garden Inn Ottawa Airport - Book now!

Important information:

Our hotel is currently undergoing renovations to enhance your future experience. We appreciate your understanding and patience during this time.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Cash is not accepted upon arrival. A valid credit card is required.

On-site parking is only available during your stay. Long-term parking after checkout is not possible.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

8.8
Based on 2238 reviews
Cleanliness: 8.81
Service: 9.18
Location: 9.12
Room Quality: 8.67
Amenities: 8.9
Value for Money: 8.36
Food and Beverage: 8.31
Overall Experience: 9.08
L
Ligia • couple • ca
10
2026-09-12 • via Nuitee
J
Janet • couple • ca
9
2026-09-12 • via Nuitee
L
Ligia • couple • ca
10
2026-09-12 • via Nuitee
V
Vadim • extended_group • ca
8
2026-09-10 • via Nuitee
R
Ramakrishnan • extended_group • ca
6
There will be a better place in Ottawa
Pros:

very expensive and not worth it

Cons:

Break fast not too many option

2026-09-10 • via Nuitee
L
Leigh • couple • ca
5
Comfortable and convenient but not suitable for anyone with poor vision
Pros:

Location, comfortable room, helpful staff

Cons:

Lighting in restaurant and other common areas. I am a senior with vision issues and the lighting is so poor I fell

2026-09-10 • via Nuitee
M
Melanie • couple • ca
9
2026-09-10 • via Nuitee
F
Frank • solo_traveller • ca
9
Cons:

The airport location is far from anything. You need a car to get to anything not at the hotel. Perfect layover hotel

2026-09-09 • via Nuitee
M
Mimi • family_with_children • ca
7
I love this property and we had a great stay.
Pros:

The staffer was very polite and very helpful.

Cons:

I loved the property.

2026-09-09 • via Nuitee
K
Kaynat • family_with_children • us
10
2026-09-08 • via Nuitee
S
Sadick Awaleh • couple • ca
10
2026-09-08 • via Nuitee
H
Heather • solo_traveller • ca
9
2026-09-08 • via Nuitee
D
Diane • solo_traveller • ca
10
2026-09-08 • via Nuitee
J
Joyce • solo_traveller • ca
8
2026-09-08 • via Nuitee
L
Laurence • couple • fr
8
2026-09-08 • via Nuitee
M
Media • family_with_children • ca
8
Pros:

Great place

Cons:

Location

2026-09-08 • via Nuitee
Y
YAO • family_with_children • ca
6
2026-09-07 • via Nuitee
K
Katie • solo_traveller • ca
6
Pros:

Room was big. The bathroom had lots of room.

Cleaning staff were good.

The shuttle to and from the airport was friendly.

Cons:

I could hear the neighbours, either to the side or above, flush the toilet.

Room was very echo-y

Front reception could be blunt and condescending.

No continental breakfast.

Dislike bar soap as it sticks to the holder. Liquid would be better.

No amenities close by.

2026-09-07 • via Nuitee
S
Sabrina • solo_traveller • fr
8
Très bon séjour dans cet établissement.
Pros:

Le service de navette et sa proximité avec l’aéroport.

Cons:

Rien

2026-09-07 • via Nuitee
T
Tara • solo_traveller • ca
8
2026-09-06 • via Nuitee