Candlewood Suites Panama City Beach Southeast by IHG

Hotels
Hawthorn Suites
6.8 (960 reviews)
7909 Panama City Beach Parkway , Panama City Beach , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Pleasant staff
Convenient location
Cons:
Dirty rooms
Limited amenities
Poor breakfast

Categories

Cleanliness
5.03
Significant complaints about dirtiness and insects in several reviews.
Service
8.5
Mixed reviews, some staff were helpful while others were rude.
Location
9.04
Location received positive feedback, deemed convenient.
Room Quality
5.99
Multiple complaints regarding room conditions and amenities.
Amenities
6.02
Amenities were limited and not up to standard as per guest reviews.
Value for Money
5.98
Value for cost questioned due to poor conditions.
Food and Beverage
6.03
Breakfast options were limited and generally received negative feedback.
Overall Experience
7.8
Overall experience reflects mixed satisfaction, balance between good service and poor conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:09

Property Description

Convenient Location
Located just 5 minutes' drive from Panama City Beach, our Florida hotel offers easy access to the stunning Gulf Coast State College campus and popular attractions like Gulf World Marine Park.

Comfortable Accommodations
Enjoy a relaxing stay in our classically decorated rooms featuring kitchenettes, a seating area, and modern amenities like free WiFi. Take advantage of our outdoor pool, fitness centre, and on-site launderette for a comfortable and convenient stay.

Exceptional Services
Indulge in a complimentary hot breakfast, benefit from our 24-hour reception, and make use of vending machines for added convenience during your stay at Hawthorn Suites by Wyndham Panama City Beach.

Book your stay now for a memorable experience at our hotel!

Important information:

Please note only dogs up to 25 pounds can be accommodated. Contact property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ECP

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

6.8
Based on 960 reviews
Cleanliness: 5.03
Service: 8.5
Location: 9.04
Room Quality: 5.99
Amenities: 6.02
Value for Money: 5.98
Food and Beverage: 6.03
Overall Experience: 7.8
M
Michele family_with_children us
4
Last minute stay but will avoid in future..
Pros:

Only thing was the pillow!

Cons:

You don’t use a spin mop to mop floors. Goodness get an industrial mop and do it right. You always sweep before hand also, otherwise you are just pushing the dirt around. They could have stood to clean windows, doors and vacuum hallways. Hair tie was on the floor in front of our door and never picked up. So I know it wasn’t vacuumed. Elevator doors were disgusting. Elevator was slow, so pack a lunch on your way up or down. Staff was eh, need to smile more. No continental breakfast as advertised.. microwave was dirty and room floor wasn’t mopped. Definitely could use some deep cleaning. Wouldn’t stay again and wouldn’t recommend my friends or family to stay.

2026-07-04 via Nuitee
D
Danielle solo_traveller us
8
Pros:

Beds and location

Cons:

I didn't get my deposit back 😔

2026-07-03 via Nuitee
R
Rebecca couple us
10
2026-07-02 via Nuitee
A
April couple us
1
Dirty
Pros:

Nothing very dirty

Cons:

Very dirty

2026-07-02 via Nuitee
A
Angel couple us
10
Nice stay. Breakfast shouldn’t be advertised when it’s not available
Pros:

Beautiful property in the middle of a lot of things.

Cons:

No breakfast was served even though I booked a room with it.

2026-07-02 via Nuitee
R
Rebecca couple us
8
2026-07-01 via Nuitee
J
James solo_traveller us
10
2026-07-01 via Nuitee
R
Rebecca couple us
10
2026-06-30 via Nuitee
E
Elizabeth solo_traveller us
10
Pros:

I liked the property, location, and the staff was very nice and helpful!!!

Cons:

The problem that I have, is with the place that I went through to reserve the room! They canceled the first room that l had, which made the price change,,,, when l had to reserve a new room! It had nothing to do with the property because l enjoyed my very comfortable stay!

2026-06-29 via Nuitee
M
Malachin family_with_children us
6
Decent and affordable. Not sure if I would stay again tho.
Pros:

Good location, and kind staff

Cons:

Room was dirty when we checked in. Sticky floor, Dirty dishes in the dishwasher, dried food on the counter, Shampoo, conditioner, and body wash in shower was empty.

2026-06-28 via Nuitee
E
Emily couple us
8
2026-06-27 via Nuitee
T
Taylor family_with_children us
8
Overall good value,staff helped out when needed
Pros:

Property was fine no major problems to be noted

Cons:

I did notice a lot of trash next to the main garbage points that would be left for at least a day if not more,thought that was a little unsanitary

2026-06-27 via Nuitee
J
Jones family_with_children us
6
A good spot for a quick stay , close to alot of things.
Pros:

Staff was very courteous and helpful. Overall the place was pretty clean.

Cons:

The layout of our particular room was somewhat cramped.

2026-06-24 via Nuitee
V
Vanessia couple us
10
2026-06-23 via Nuitee
G
Gary couple us
8
2026-06-17 via Nuitee
G
Gary couple us
9
2026-06-16 via Nuitee
M
Maria solo_traveller us
7
Buena Calidad-precio
Pros:

Ubicacion

Cons:

Los pasillos tenían mal olor

2026-06-15 via Nuitee
R
rube family_with_children us
10
Very clean and family friendly.
Pros:

Everything was nice

2026-06-15 via Nuitee
G
Gia Phat family_with_children us
10
2026-06-15 via Nuitee
C
Celik Mustafa solo_traveller us
10
I wish there are more alike in my next route
Pros:

Towels were new and clean. Fridge and utensils in kitchen were enough. 9 mins to beach

2026-06-14 via Nuitee