Papillo Hotels & Resorts Roma

Hotels
7.8 (637 reviews)
Via Arola 53 , Rome , it

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Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Old bathroom
AC issues

Categories

Cleanliness
7.15
Multiple issues reported with cleanliness such as old bathrooms and non-functional amenities.
Service
9.15
Generally, guests mention friendly and responsive staff.
Location
8.15
Some reviews mention that it is not ideal for walking but conveniently located near transport.
Room Quality
7.65
Rooms described as spacious but issues with air conditioning and maintenance noted.
Amenities
7.85
Free water dispensers noted positively, but other amenities like AC and bathroom facilities mentioned negatively.
Value for Money
6.65
Several reviews complain about the value, especially given additional charges and issues.
Food and Beverage
7.15
Mixed reviews on breakfast quality, with some recommending to avoid it.
Overall Experience
8.65
Despite several shortcomings, some guests found positives, leading to an overall decent experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 11:40

Property Description

Modern & Comfortable Accommodation
Experience quiet and elegant 4-star accommodation at Papillo Hotels & Resorts Roma. The rooms are bright, spacious, and well-equipped with modern amenities, ensuring a comfortable stay.

Stylish Dining & Bar
Indulge in delicious Italian and international specialties at the sophisticated on-site restaurant. Pair your meal with a selection from the extensive wine list. Unwind at the modern bar offering a variety of spirits, soft drinks, and hot beverages.

Ideal for Business Events
With 3 meeting and conference rooms, Papillo Hotels & Resorts Roma is the perfect venue for your business events. Conduct your meetings in a stylish and professional setting.

Book now for a luxurious stay just a short distance from Rome's city center and major attractions.

Important information:

Please note that in the half-board option:
- Beverages are not included;
- Children under 2 years old eat for free;
- Children aged between 3 and 10 receive discounts that start from 20%.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CIA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 5 per day.

Location

Guest Reviews

7.8
Based on 637 reviews
Cleanliness: 7.15
Service: 9.15
Location: 8.15
Room Quality: 7.65
Amenities: 7.85
Value for Money: 6.65
Food and Beverage: 7.15
Overall Experience: 8.65
N
Nicola • solo_traveller • it
10
Pros:

Colazione abbondante

Cons:

Tutto bene

2026-07-08 • via Nuitee
D
dott. ing claudio • extended_group • it
4
2026-07-03 • via Nuitee
O
Odicino • couple • it
8
Pros:

Personale molto cortese... colazione ottima e abbondante... parcheggio sotto l'Hotel...

2026-06-30 • via Nuitee
M
Marie Jeanne • solo_traveller • us
8
2026-06-28 • via Nuitee
• family_with_children • it
7
2026-06-28 • via Nuitee
C
Craig • extended_group • us
8
Great and helpful staff, especially Diego. Facilities in generally good comfortable condition.
Pros:

A/c was just right. Nice and cool on some very hot days.
Refrigerator and microwave a plus.
Wifi was as needed. TV was useless. Italian channels.
Having the super market adjoining was a great feature. Wine and Cheese exceptional selection at great prices. Hot and frozen prepared meals were excellent.
Parking excellent if renting car.

Cons:

No hangars in closet.
Hotel is generally in an isolated location for local interest. Long walk or costly cab/uber.
Limited convenient electric outlet.

2026-06-28 • via Nuitee
B
Bellotta • extended_group • it
8
Il soggiorno è stato buono
Pros:

Le stanze erano soddisfacenti e lo staff gentilissimo

Cons:

Climatizzatore non regolabile

2026-06-24 • via Nuitee
D
Dario • solo_traveller • it
10
Pros:

Location perfetta per la vicinanza al raccordo

Cons:

Colazione potrebbe essere migliorata

2026-06-21 • via Nuitee
C
Claudio • family_with_children • ar
9
Pros:

Ubicacione

2026-06-15 • via Nuitee
K
katelynp250 • Friends getaway
2
Look in the sheets
Pros:

Absolutely disgusting. There was hair in the bed and all over the shower wall. Didn’t even get a new room when the receptionist said we would.

2026-06-12 • via Tripadvisor
G
Garces • solo_traveller • gr
1
2026-06-06 • via Nuitee
E
Elvis • family_with_children • de
4
Für diesen Preis nicht zu empfehlen
Pros:

Gefallen hat uns lediglich das wir kurzfristig um kurz vor Mitternacht einchecken konnten

Cons:

Preis Leistungs Verhältnis passt hier überhaupt nicht.
Das Hotel verfügt über maximal 2 Sterne was die Leistung angeht. Im Zimmer gibt es zwar einen Kühlschrank, dieser kühlt aber kaum. Die Ausstattung fällt an manchen stellen auseinander.
Beim Frühstücks Buffet gibt es kaum Auswahl.
Der Kaffee war allerdings sehr gut. Den Kaffee gibt es nur beim Nachfragen. Auch das Buffet wird nur mäßig nachgefüllt. Das Personal ist nicht wirklich bemüht es dem Gast zu Recht zu machen. In Rom ist man mit dem Fahrzeug in 25-30 Minuten.

2026-06-06 • via Nuitee
T
Turgut • family_with_children • it
8
2026-06-03 • via Nuitee
A
Andrea • extended_group • it
8
2026-05-27 • via Nuitee
L
Lippi • couple • it
8
2026-05-25 • via Nuitee
I
Izak • solo_traveller • za
6
Pros:

Room spacious

Cons:

Breakfast and dinner.
Linnen on bed

2026-05-19 • via Nuitee
F
francesco • solo_traveller • it
9
2026-05-17 • via Nuitee
R
RAMINO • extended_group • it
8
2026-05-17 • via Nuitee
A
Antonello • family_with_children • it
8
2026-05-16 • via Nuitee
M
Miria • solo_traveller • it
7
2026-05-12 • via Nuitee