Urban Rest Melbourne formerly Nolo Apts Lonsdale St

Hotels
Oaks Hotels & Resorts
8 (4092 reviews)
23 Lonsdale Street , Melbourne , au

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious and modern rooms
Cons:
Cleanliness issues
Service difficulties with room changes
Building works present

Categories

Cleanliness
6.83
Multiple mentions of cleanliness; however, reports of unclean conditions such as droppings upon arrival.
Service
8.8
Staff were described as excellent, friendly, and helpful, providing good service overall.
Location
8.84
Consistently praised for being in a great location, convenient for city attractions.
Room Quality
7.79
Spacious and modern apartments were well-reviewed, despite some issues in certain rooms.
Amenities
7.82
General satisfaction with kitchen utensils and room amenities, with some suggestions for improvements.
Value for Money
8.28
Fair pricing for the accommodations, as acknowledged in several reviews.
Food and Beverage
7.83
Not explicitly mentioned, assumed to be standard quality for this hotel tier.
Overall Experience
7.8
Overall positive experience with some mentioned drawbacks, indicating a generally favorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:51

Property Description

Stunning Views and Convenient Location
Experience breathtaking views of Melbourne CBD and parklands from your private balcony at Oaks Melbourne on Lonsdale Suites. Situated in the heart of the city, indulge in the convenience of being surrounded by shopping, dining, and entertainment options.

Fully Equipped Accommodations
Enjoy the comfort of fully equipped kitchen facilities in most studios and apartments, along with modern amenities like free WiFi and flat-screen TVs with cable channels. The stylish apartments feature timber floorboards and sleek SMEG kitchen appliances for a touch of luxury.

Convenience and Services
Benefit from 24-hour reception, dry cleaning, and laundry services during your stay. With easy access to tram and train stops just minutes away, exploring Melbourne's attractions like the MCG and Rod Laver Arena is a breeze.

Book your stay at Oaks Melbourne on Lonsdale Suites for a memorable Melbourne experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 39 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 4092 reviews
Cleanliness: 6.83
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
E
ELVIO solo_traveller au
9
Pros:

Centrally location with loads of eateries and bars and proximity to Princess Theatre - i went to performance of Book of Mormon before catching an international flight.

2026-06-13 via Nuitee
E
Elly solo_traveller my
10
Pros:

Clean, convinient location, next to tram and train station.

2026-06-13 via Nuitee
G
Gabrielle family_with_children au
8
Pros:

Room was clean and comfortable

Cons:

The time it takes for security deposit to be released nearly 1 week and still on hold

2026-06-13 via Nuitee
A
Abi couple au
10
2026-06-12 via Nuitee
N
Natalie family_with_children au
9
Felt very comfortable with easy access but good security
Pros:

Everything

Cons:

Nothing

2026-06-11 via Nuitee
J
John solo_traveller au
7
OK but needs to be check following renovation
Pros:

The bed

Cons:

There are quite a few issues with the renovations that need to be fixed. I have itemised these directly to the hotel for them to rectify. I hope they do.
Kitchen tap - needs to be tightened - it is very loose. The shower leaks and pools water all over the bathroom floor. There is no GPO powerpoint near the office desk - instead they provided a long lead and powerboard - OHS issues. Broken tile near fridge. another powerpoint needed in the kitchen considering there is a router that needs to be power always.

2026-06-11 via Nuitee
R
Rebecca couple au
9
Great accommodation. Close to shops and restaurants.
Pros:

Great location. Nice clean and spacious accommodation.

2026-06-11 via Nuitee
K
Kane couple au
10
Great location, all other staff were great. Comfortable facilities and would stay again
Pros:

I loved the location and the price

Cons:

Nothing, but the first time I left my apartment the cleaners were outside and a woman cleaner in a white and black jumper scoffed at me and gave me a look after I said hello

2026-06-10 via Nuitee
C
Carly couple au
9
2026-06-09 via Nuitee
B
Bree extended_group au
9
2026-06-09 via Nuitee
D
Dee-Anne extended_group au
9
Have stayed here twice now. Excellent place to stay
Pros:

Location great, easy access, apartment fantastic. Comfy beds!

Cons:

Nil

2026-06-08 via Nuitee
R
Rokaya extended_group au
9
2026-06-08 via Nuitee
B
Bronwyn solo_traveller au
9
Pros:

Staff were very responsive, beds super comfy, location great and apartment clean. We would come again. Carpark is tight and you can get it cheaper 90m down the road at Wilson's if money is an issue.

Cons:

Be nice to have tissues and somewhere to put your clothes in the second bedroom

2026-06-08 via Nuitee
B
Brian solo_traveller au
10
I had a great stay—thanks to their generosity in allowing my early check-in, the accommodation was spotlessly clean, the
Pros:

had a great stay at this accommodation. The staff was very generous in allowing me an early check-in, which made arrival stress-free. The place was spotlessly clean, and the staff were friendly and welcoming throughout.

Check-in and check-out were hassle-free and smooth, with everything handled efficiently. I’d definitely recommend this stay to anyone looking for comfort, cleanliness, and great service.

Cons:

N/A

2026-06-08 via Nuitee
R
Ruth couple au
10
In short, my stay was excellent the check in was so smooth
Pros:

I liked the space and the environment

Cons:

I couldn’t open the windows

2026-06-08 via Nuitee
O
Ollie couple au
7
2026-06-07 via Nuitee
A
Adam extended_group au
10
2026-06-07 via Nuitee
Y
Yixin couple tw
10
2026-06-07 via Nuitee
F
Frank couple au
9
Pros:

The room was very cleaner

Cons:

Car park was very tight

2026-06-07 via Nuitee
B
Brooke Elizabeth extended_group au
9
Would recommend and would stay again!
Pros:

Very comfortable HUGE beds, lounge chairs also comfortable and kitchen well prepared too. Very spacious apartment. Key Code for entry was great rather than a physical card. We also really liked the bathroom soaps etc.

Cons:

Very minor remark, split system perhaps wasn’t big enough to heat the whole apartment and the shower / bath wasn’t the easiest to get in and out of.

2026-06-07 via Nuitee