Holiday Inn Express Birmingham Redditch by IHG

Hotels
•
Holiday Inn Express
8 (2434 reviews)
2 Hewell Road , Redditch , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfy beds
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.21
Multiple guests mentioned issues with room cleanliness, including dirty floors and carpets.
Service
8.68
Many reviews praised the friendliness of the staff and their helpfulness.
Location
8.72
Guests noted the hotel's great location, close to the town center and travel access.
Room Quality
7.17
Rooms were generally comfortable, though some issues with cleanliness were reported.
Amenities
8.7
Free parking and breakfast were highlighted positively; however, some amenities such as tea and coffee supplies could be improved.
Value for Money
9.16
Several guests mentioned excellent value for the price paid.
Food and Beverage
7.21
Breakfast quality received complaints about being poor and unorganized, but some praised the selection.
Overall Experience
8.18
Overall, many guests expressed satisfaction with their stay despite some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 11:06

Property Description

Modern Rooms with Amenities
The Holiday Inn Express Redditch offers modern air-conditioned rooms with en suite bathrooms, flat-screen TVs, and tea/coffee facilities for a comfortable stay.

Dining Options
Enjoy freshly prepared meals at the Great Room Restaurant in the evenings, along with a variety of beverages and snacks at the on-site bar.

Convenient Location and Access
Adjacent to Redditch Train Station, with direct access to Birmingham city centre, and easy reach to major motorways for exploring nearby attractions like Warwick Castle and Cadbury World.

Ready to experience comfort and convenience at Holiday Inn Express Redditch? Book your stay now!

Important information:

Please note that all credit cards are pre-authorized in full 24 hours prior to arrival and GBP 50.00 will be charged upon check-in. For all advance purchase bookings, guests must show the credit card used for the booking upon check-in or an alternative payment. Cash is not accepted.

This hotel only allows dogs under 7.5kgs. Dogs are not permitted in the restaurant or bar areas.

If guests wish to purchase tickets for Warwick Castle, Cadbury World and West Midland Safari Park, they can ask the property upon arrival for additional information.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 2434 reviews
Cleanliness: 6.21
Service: 8.68
Location: 8.72
Room Quality: 7.17
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 7.21
Overall Experience: 8.18
M
Molly • extended_group • ie
10
2026-07-18 • via Nuitee
C
chris • solo_traveller • gb
10
Pros:

Very clean room, location was ideal for shopping centre and railway station. And staff were excellent.

Cons:

N/A

2026-07-16 • via Nuitee
A
Agnieszka • couple • gb
10
2026-07-16 • via Nuitee
P
Paul • solo_traveller • gb
6
Did the job
Pros:

Hotel fine not much to say really

Cons:

Not told there was bo food available

2026-07-16 • via Nuitee
C
Colin • solo_traveller • gb
10
Great Stay
Pros:

Great Room, comfortable, even a small sofa to sit on, liked the blue night light in Bathroom. Receptionist very bubbly & chatty upon arrival. Nicer Room than some other certain big chain Hotels. Would stay again.

Cons:

Only thing was some cooked Breakfast items could have done with being hotter.

2026-07-14 • via Nuitee
J
Jamie • family_with_children • gb
7
2026-07-13 • via Nuitee
D
Duvane • couple • gb
9
2026-07-13 • via Nuitee
V
Vanessa • couple • gb
10
Excellent value , good staff, great bathroom
Pros:

The staff , the design of the family room and bathroom./ shower

Cons:

One very small criticism , the TV badly needs upgrading

2026-07-13 • via Nuitee
A
arvind kumar • couple • gb
8
Comfortable, good value for money
Pros:

Good location, very good breakfast

Cons:

Mattress needs upgrade.
Install a hook/ peg to the left of shower cubicle for bath towel

2026-07-12 • via Nuitee
E
Emserelly • solo_traveller • gb
6
Not the nicest holiday inn I've stayed at
Pros:

Bed was ok not the most comfortable but definitely not the worst I've slept on.

Cons:

Check in was very slow and staff were very disorganised. One member of staff started to check me in but actually didn't and then told another member of staff to do it and I had to go through my details 3 times before they eventually found my booking! The room had a very stale smoke smell to it and mould around the shower and a loose tile underfoot in the bathroom. The carpet was very tired.
I had a dog with me and we were put in a room just through the corridor doors so everyone that walked through banging the doors put him on high alert. You sign to say you'll keep the dog quiet in the rooms. It would help if they didn't put you in the noisiest room in the corridor!

2026-07-11 • via Nuitee
S
Samantha • family_with_children • gb
8
2026-07-11 • via Nuitee
A
Anna • family_with_children • pl
9
2026-07-08 • via Nuitee
P
Pam • family_with_children • gb
7
Good value money. Get there early for breakfast!
Pros:

Good location for an overnight stay on a long trip. Easy access to motorway. Quiet and comfortable.

Cons:

Decor was in need of a refresh. Breakfast was a bit disappointing. We were there 45 minutes before the end but many options were running low or out and weren’t refilled.

2026-07-08 • via Nuitee
H
Haider • solo_traveller • gb
10
2026-07-08 • via Nuitee
D
Douglas • solo_traveller • gb
7
2026-07-07 • via Nuitee
M
Mal • solo_traveller • gb
9
Very happy with my stay
Pros:

Good location, clean and comfortable great breakfast everything you need

Cons:

Being a bit picky but a shower without a curtain would be a nice addition

2026-07-07 • via Nuitee
R
Robert • couple • nz
5
Shocking for the money
Pros:

Was handy to town.
Breakfast was reasonable, but, water for tea an coffee was luke warm, porridge was make your own in a canister, that didn't work with lukewarm water.

Cons:

Person on reception was not as helpful as I felt they could have been, was booking for same day stay, felt the web site was totally misleading regarding price, so just turned up to book at reception, and price wanted was dearer than online, online it showed, so sat in reception and booked through a 3rd party.

Along the corridor was distinct urine smell, maybe it takes a fresh nose to pick it up.
Pillows were awful.
Carpet was filthy, was room 207.
You don't get clean cups on the daily clean, they get rinsed in the bathroom.


Please come and visit New Zealand and find what real service looks like.

2026-07-06 • via Nuitee
J
Jo • couple • gb
8
Great location, fab breakfast, nice team, comfy room
Pros:

Convenient for the Kingfisher centre and Redditch train station, free parking is great (there is a sensor as you leave that needs replacing, it's bashed in and held together with tape). Comfortable room with aircon, bliss. Fluffy towels, sparky and attentive staff, brilliant breakfast options, cool social area for a drink and watching football.

Cons:

Really small points here: We had two items from the evening meal menu, bacon and cheese burger and fish and chips. These tasted good, but were slightly less that gastro quality. The burger came with loads of bacon but not very strong-tasting cheese and was a little like a burger van quarter pounder burger (something onion-y about it, and when you bite into it it's not like ground beef, it's much more processed than that). The fish with the fish and chips is crispy crumbed and a little like school dinner. I'm not sure that it's cod, the flesh is a bit greyer. The chips were the same as the burger chips, skinny fries (they are nice). We did like this food but I think we expected something more home-made/crunchy beer battered and aligned with Holiday Inn as a quality brand. But it was good value and filled us up. The coffee out of the machine at breakfast is horrible and weak. To improve this I'd get two espressos and top up with hot water, which was a bit better but still no substitute for a really good cup of brewed coffee. The shrubbery and plants outside need some attention to keep up the organised, professional outlook of the chain. Some of them are crispy and dead, and these are right by the entrance, very noticeable. The hairdryer was weak for heat but extremely noisy, like a drill. We stopped using ours.

2026-07-05 • via Nuitee
I
Ian • couple • gb
7
2026-07-05 • via Nuitee
T
Tsai • couple • gb
8
Very relaxing, great sitcom during the heatwave
Pros:

Very clean and friendly staff. Also a great continental breakfast.

Cons:

Location but that can’t be helped

2026-07-05 • via Nuitee