Holiday Inn Express Mexico Reforma by IHG

Hotels
•
Holiday Inn Express
8.8 (369 reviews)
Paseo De La Reforma, 208 Colonia Juarez , Mexico City , mx

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Good location
Comfortable rooms
Cons:
Service issues
Temperature control problems

Categories

Cleanliness
8.63
Room cleanliness was acceptable but some guests noted issues with maintenance.
Service
7.6
Service was criticized for lack of responsiveness and empathy during a crisis situation.
Location
9.64
Excellent location with easy access to local attractions and restaurants.
Room Quality
8.59
Rooms were spacious and comfortable, though some issues with temperature control were mentioned.
Amenities
9.12
Good amenities offered, including complimentary breakfast and bottled water.
Value for Money
9.58
Overall value for the price paid is considered good based on location and amenities.
Food and Beverage
8.63
Breakfast offered good options, but some guests noted temperature issues.
Overall Experience
8.6
Mixed experiences with both positive aspects and serious concerns affecting the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:06

Property Description

Convenient Location
Located on Mexico City’s vibrant Reforma Avenue, Holiday Inn Express Mexico Reforma is just steps away from Reforma Metro Station, making exploring the city a breeze.

Modern Amenities
Enjoy a comfortable stay in our bright, air-conditioned rooms equipped with flat-screen cable TV, a safe, work desk, coffee maker, and a private bathroom with a hairdryer. Stay connected with free Wi-Fi and start your day right with a complimentary continental breakfast.

Convenience and Services
Benefit from our on-site gym, laundry/dry cleaning service, currency exchange, and optional parking. With Chapultepec Park and Castle a short distance away, your leisure options are endless.

Experience comfort and convenience at Holiday Inn Express Mexico Reforma. Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 16 years old stay for US$42 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 369 reviews
Cleanliness: 8.63
Service: 7.6
Location: 9.64
Room Quality: 8.59
Amenities: 9.12
Value for Money: 9.58
Food and Beverage: 8.63
Overall Experience: 8.6
C
Carmen • solo_traveller • gt
10
Pros:

La ubicación excelente, el servicio y la atención muy buena! Todo estuvo excelente!

2026-06-06 • via Nuitee
V
Vladimir • solo_traveller • us
10
2026-06-01 • via Nuitee
R
Romo Moctezuma • solo_traveller • mx
10
Pros:

Tiene buena ubicación y es muy comodo

Cons:

No hubo nada

2026-05-29 • via Nuitee
F
Felipe • couple • mx
10
Pros:

Ubicacion, personal amable

2026-05-26 • via Nuitee
J
JAVIER • solo_traveller • gb
9
2026-05-25 • via Nuitee
J
Joao Mauri • couple • pe
9
Acogedor
Pros:

Todo

Cons:

Nada

2026-05-25 • via Nuitee
G
Gabriela • couple • us
10
Pros:

Very centric

2026-05-08 • via Nuitee
M
Martinez • solo_traveller • mx
10
Excelente ubicacion
Pros:

La ubicación y la seguridad

2026-05-05 • via Nuitee
E
Elisangela Henrique Marques • solo_traveller • mx
9
2026-05-04 • via Nuitee
M
Martha • couple • co
10
Excelente hotel muy bien ubicado y moderno
Pros:

Es un hotel muy bien ubicado habitaciones amplias, modernas y limpias . El desayuno delicioso es un gran hotel lo recomiendo

Cons:

Todo me gustó

2026-05-03 • via Nuitee
C
Claudia Sofia • couple • co
9
Magnífico hotel
Pros:

Excelente instalaciones y atención

Cons:

Faltan tomas corrientes

2026-05-03 • via Nuitee
J
Juan Carlos • couple • cr
10
Cómodo y bonito
Pros:

El desayuno muy bueno, delicioso!

Cons:

La estación de café se queda muy rápido sin café! Y tuve q esperar mucho para que volvieran a recargar el café! Al día siguiente que bajamos a desayunar no habían cubiertos y tuvimos que comer con un tener plástico

2026-05-01 • via Nuitee
J
Jorge • couple • co
9
2026-04-23 • via Nuitee
S
Santiago • solo_traveller • cl
9
2026-04-22 • via Nuitee
J
J. Enrique • family_with_children • mx
1
HOLOR A DRENAJE
Cons:

HUELE A DRENAJE DE AGUAS NEGRAS, HUELA A BAÑO WC, POR TODO EL EDIFICIO

2026-04-21 • via Nuitee
J
Juan Jose • solo_traveller • sv
10
2026-04-19 • via Nuitee
A
Alvaro • solo_traveller • mx
9
2026-04-18 • via Nuitee
E
Erika Yuko • solo_traveller • py
10
Pros:

La cama comoda

2026-04-15 • via Nuitee
A
ARROM COLL • solo_traveller • es
8
Pros:

Ubicación

Cons:

Desayuno

2026-04-15 • via Nuitee
• couple • mx
9
2026-04-14 • via Nuitee