The Riverside House Hotel

Amazing breakfast and choice overall a nice place to stay..

The Staff were very friendly and helpful the bed was very comfortable the Shower was very good and the hospitality tray had Yorkshire t bags my favourite

Staff excellent food excellent room good but no water in the room and coffee in the room was cheap and vile. No toiletries

Staff was lovely and friendly. The breakfast was delicious.

We flew into the local air base only to be disappointed by the base lodging not accepting non active duty personnel. The delightful young lady at the base lodging desk gave us a list of local hotels with the Riverside being the closest. Upon research it was also the best reviewed. Upon arriving at Riverside we were warmly received by Liam who quickly oriented us to the hotel. Our room was clean quiet and very comfortable. We had lunch and a breakfast in the hotel's dining room. The food was delicious with generous portions and great wait service. There is a bar with a selection of beers and other adult beverages. My sole regret is we only stayed one night. Should we pass through Mildenhall again I will most assuredly stay at this hotel.

It was in the exact location we wanted to stay in. The price was reasonable for the size of the room, the modern bathroom and the good breakfast. The bed itself was clean and comfortable

very comfortable hotel. Staff super helpful and friendly.

The room was very large and the bathroom nice and modern. The bed was large unreasonably comfortable, the breakfast was delicious and cooked to order their continental selection was minimal however there was enough there for you to have a bit of choice.These are the plus sides of the Riverside house Hotel.
The room was very dusty when we entered and in plugging in our chargers, my husband found heaps of dust behind the units. I suppose we could’ve complained but then someone would’ve come in and swept it all around the room and we thought it better to let sleeping dogs lie
The shower cubicle was large and the glass hadn’t been cleaned very well and there was dirt in the bottom of the tray but not enough to stop me from using it. It just appeared a bit unkempt.
The reason I’ve written this review is that on my last night I asked for a glass of ice as there are no glasses in the room and I wanted a drink that I had with me.
On reaching the last mouthful of the icy water, I felt a piece of, II hope, fingernail in my mouth that was obviously in the glass or maybe the ice!
I have a photo of this. The white chunk in the bottom of the glass is the nail.
To have this in my mouth was absolutely disgusting and I cannot get rid of the thought of feeling of it being there.
It kind of summed up the Hotel. It was all a bit grubby. The tables in the garden area look like they hadn’t been wiped down in a long time. Some of the knives and forks in the breakfast area needed a wipe before use and one of them was positively sticky. The Hotel looks like it needs a thorough clean top to bottom and the dishwasher certainly needs some attention if the cutlery and glass was anything to go by.

Staff were good and breakfast was nice

Nice location

Nicely decorated bright spacious and airy with good outlook front and rear.

Great location
Spacious room
Comfy bed
Fantastic, welcoming staff
Would definitely stay again

I booked an afternoon tea for my wifes birthday today and everything was just perfect. The welcome,staff and food was excellent and it could not have been a better day for her.We will be going back for meals in future.

Very lovely hotel super helpful we shall one again

The hotel was clean and the staff were very friendly and helpful. The room was clean and tidy, nice that there were two chairs instead of the usual one. Bed was ok and the room had air con. Lots of choice for breakfast. Also had its own car park which is always a bonus.

Nice hotel

I went up here with my wife as we knew that the hotel had been under new management for a little while now and wanted to see how things were going. Initially just for a drink and also if we liked the look of the menu a meal as well. Good choice of drinks on tap and also Modelo which is a very rare one to see.
Both ordered starters, sausage rolls and pate. Then for mains we had a chicken burger and fish and chips. All very tasty and clearly made fresh. 1 afters of the cheesecake which was also very nice. All in all a good experience and we will definitely be back. Good value for money as everything was reasonably priced and the portions were filling. Carla served us and was very friendly and polite.