Holiday Inn Reading West by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.3 (1795 reviews)
Bath Rd, Padworth Lane , Reading , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Food quality inconsistent
Somewhat uninspiring location

Categories

Cleanliness
8.01
Room was clean and large, but some guests reported unpleasant conditions with dining.
Service
8.98
Staff were incredibly friendly and accommodating, particularly Muhammad, who was a credit to the hotel.
Location
8.52
Good location for visiting family, but some reviews found it uninspiring.
Room Quality
8.47
Rooms generally described as large and comfortable, although some experienced issues with air conditioning.
Amenities
8.5
Great facilities, although mini fridge was noted as missing by some guests.
Value for Money
7.96
Prices are reasonable, but some guests felt food did not match value expectations.
Food and Beverage
7.51
Breakfast was good but negative experiences with evening meals were reported.
Overall Experience
8.48
Overall experience positive, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 06:34

Property Description

Garden Terrace and Fitness Centre
Holiday Inn Reading West boasts a picturesque garden with a charming terrace, perfect for relaxing after a long day. Stay active and energized at the on-site fitness centre, ensuring a well-rounded stay.

Modern Accommodation with Free Amenities
Experience comfort in contemporary en-suite rooms equipped with free WiFi, writing desk, and satellite TV. Benefit from complimentary on-site parking, making travel hassle-free.

Dining Options and Bar
Indulge in a variety of menu choices at the hotel's brasserie-style restaurant, offering breakfast and room service. Unwind at the bar with a drink while catching up on sports events on the flat-screen TV.

Book your stay at Holiday Inn Reading West for a delightful blend of comfort and convenience.

Important information:

Please note that as per new government guidelines, this property can only accommodate key workers until further notice. This restriction will be in place until 4 July 2020 and will be reviewed on a frequent basis. You will be asked to provide proof of your status as a key worker upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 1795 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.52
Room Quality: 8.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
M
mimi0902 • family_with_children • jp
9
朝食がおいしい。シャワーが使いにくい点以外は満足。また利用したい。
Pros:

受付の女性はニコニコ笑顔で対応してくれて、てきぱきと手続きが進んですぐにチェックインできた。私は英語が下手なのでチェックイン時はいつも緊張するが、スムーズな対応に不安が吹き飛んだ。
部屋は期待より広く、清潔。水回りもまずまずきれい。バスルームのシャワーがとても個性的だった。
近所に店舗など全然ない地域なので別料金の朝食を頼んだが、期待以上に素晴らしく、うれしい誤算だった。庭が眺められるダイニング専用スペースがあり、特にベーコンがおいしかった。有料だけあって、スタッフがこまめに清掃や補充をしてくれて良かった。

2026-10-17 • via Nuitee
D
Deborah • solo_traveller • gb
6
Great staff and nice upgraded reception/bar/restaurant but rooms lack basic facilities
Pros:

The staff were very helpful and lovely

Cons:

I was on a suite but it didn’t have the basics like a drawer for my underwear or clothes. There were only 4 hangers, 2 of which had the bath robes on (nice touch). Nowhere to hang my coat so had to throw it over the sofa. Then when I did use the robe there was no hook in the bathroom to hang it on. Also the bathtub had lots of mold and limescale. The bath plug got stuck and I couldn’t drain the bath water.

2026-10-15 • via Nuitee
T
Tracey • solo_traveller • gb
7
2026-10-15 • via Nuitee
F
Fay • extended_group • gb
5
Average stay, not value for money
Pros:

Good location.
Clean.

Breakfast was good, good selection and loads of it, but wasn’t very hot.

Cons:

Booked and paid extra for queen size bed. This was in fact 2 singles pushed together that were at different heights.
Pillows uncomfortable and although there was a pillow menu, didn’t find out till went to bed and it was late.
Shower had poor water flow and the height adjuster didn’t move.
Car electric chargers did not work.
Small selection of wine at bar and although they found a bottle from the store room, it was not cold.

2026-10-14 • via Nuitee
S
Sara • couple • gb
8
2026-10-14 • via Nuitee
V
Vasile • couple • ro
10
Excelent!
Pros:

Tot

2026-10-12 • via Nuitee
R
Ravenwood • solo_traveller • gb
6
Poor sleep, disappointing breakfast
Pros:

Staff were very helpful, shower was good - large and powerful.

Cons:

Vegan sausages were available on request, but took a very long time and arrived still cold in the middle.

Bed was uncomfortable - we had to ask for a new duvet to sleep on as extra padding. My partner described it as the worst bed she had ever slept on. Very poor in comparison to travel lodge and Premier inn.

Pastries on Sunday morning were cold and a bit hard.

Lack of overhead lighting made it hard to do makeup.

2026-10-11 • via Nuitee
K
Katy • solo_traveller • gb
3
Terrible check in and lights not working
Pros:

Convenient location for where I needed to be

Cons:

Terrible check in experience - said there was no record of the booking and tried to turn us away despite me showing confirmation and receipt. I refused to leave and said they needed to find us a room as it was 11pm and I'd just driven 4 hours to get there. They eventually found our reservation but said someone had accidently checked us in already. No real apology but did give us a room eventually. 2 of the 3 lights were not working and there was something snapped off in the earth pin of a socket. One light was fixed during the day after we reported them in the morning but the socket was still unsafe and other light just flashed so I had to use a torch in the night as it was the one by the bed (and there were no main lights). The "garden view" was of the road - possible due to having given the room we actually booked away earlier.

2026-10-08 • via Nuitee
L
Leonard • solo_traveller • gb
9
2026-09-18 • via Nuitee
G
Gary • extended_group • mt
8
2026-09-16 • via Nuitee
P
paul johannes • family_with_children • gb
8
2026-09-16 • via Nuitee
S
Sandra • couple • gb
7
A convenient place to stay for those walking on the Camino Ingles
Pros:

We were walking the Camino Ingles from Reading to Southampton. The Holiday Inn is not too far off the route so a convenient place to stay.

2026-09-14 • via Nuitee
M
Mike • solo_traveller • gb
8
Cons:

Court Yard could 9f done with being maintained. Aggressive bar staff, there customer service could be improved .

2026-09-12 • via Nuitee
R
Romana • solo_traveller • cz
9
Pros:

Ubytování bylo dobré ,čisté, snídaně výborná. Velice milý a ochotný personál. Určitě se rádi vrátíme

2026-09-12 • via Nuitee
J
Jessica • extended_group • gb
10
Pros:

Cleanliness, staff and comfort.

Cons:

Nothing.

2026-09-12 • via Nuitee
B
Bethan • couple • gb
10
Great stay!
2026-09-10 • via Nuitee
S
Sue • family_with_children • gb
8
Pleasantly surprised
Cons:

Room was a bit stuffy, couldn't open ground floor window

2026-09-10 • via Nuitee
L
lee • solo_traveller • gb
10
Cons:

The coffee machine wasn't working when we went for breakfast 😡

2026-09-08 • via Nuitee
O
Olivia • extended_group • gb
10
Great, very clean rooms and friendly staff !
Pros:

Great size, staff were very friendly
Great free parking and great location

Cons:

Sometimes could hear some talking early in the morning/late at night but was only a small amount - seemed like people entering their rooms

2026-09-01 • via Nuitee
F
Francesca • couple • gb
8
Pros:

Everything apart from the bed

Cons:

Two single beds. As a couple we kept falling down the middle

2026-09-01 • via Nuitee