Holiday Inn Express Shanghai Putuo by IHG

Hotels
Holiday Inn Express
7.2 (928 reviews)
843 Guangfu Xi Road Putuo District, Shanghai, Shanghai, 200063 , Shanghai , CN

Facilities

Free breakfast
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Cleanliness issues
Room temperature problems
Poor service responsiveness

Categories

Cleanliness
5.78
Several mentions of poor cleanliness and room odors.
Service
7.75
Friendly staff mentioned, though some issues with responsiveness.
Location
8.29
Good location with access to transport and quiet surroundings.
Room Quality
6.24
Issues with room temperature control and smell.
Amenities
7.77
Laundry facilities and good breakfast options noted.
Value for Money
7.23
Perceived as good value, but some complaints about room quality.
Food and Beverage
7.78
Breakfast options were highlighted positively.
Overall Experience
6.75
General experience was mixed due to various issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:40

Property Description

Experience a perfect blend of comfort and convenience at Holiday Inn Express Shanghai Putuo by IHG.

Relax and Unwind
Stay in one of our 231 spacious guestrooms, all featuring flat-screen televisions and private bathrooms. With complimentary wired and wireless internet access, you can stay connected while enjoying luxuries like daily housekeeping and complimentary toiletries.

Dining Delights
Savor a delicious complimentary buffet breakfast each morning, and enjoy lunch or dinner at our onsite restaurant, Great Room. For those quiet nights in, room service is available during limited hours, or you can unwind with a drink at the bar/lounge.

Convenient Amenities
Take advantage of our complimentary shuttle service, 24-hour business center, and easy access to nearby attractions such as Jing'an Temple and West Nanjing Road. With ample event space and free self-parking, your stay is both effortless and enjoyable.

Don't miss your chance to enjoy this tranquil escape—book your stay today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: SHA

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

Location

Guest Reviews

7.2
Based on 928 reviews
Cleanliness: 5.78
Service: 7.75
Location: 8.29
Room Quality: 6.24
Amenities: 7.77
Value for Money: 7.23
Food and Beverage: 7.78
Overall Experience: 6.75
Y
YEAT LING solo_traveller my
9
Pros:

Friendly & Accomodating Staff
Good variety in breakfast.
Your driver stood in to send us to airport when the transporter we booked with the hotel did not turn up at 5.30am today.

Cons:

Metal Door at the delivery pickup is no good. Too strong & difficult to open. The door closed fast & hard that caused injury to my son's 2 finger bleeding.
Only this bad experience. Better rectify

2026-06-20 via Nuitee
R
Roy couple np
6
2026-06-20 via Nuitee
G
GITANA couple br
8
Excelente custo benefíco
Pros:

Café da manhã muito bom para os padrões orientais, mas poucas opções para os acidentais. Da para se servir de bastantes frutas, ovos cozidos e paes.

Cons:

Havia um vazamento de água em baixo da pia do banheiro que molhava o piso. Fora isso tudo otimo.

2026-06-19 via Nuitee
D
Donaboeva couple uz
9
Pros:

Хорошие номера, большой выбор завтрака, локация удобная

2026-06-19 via Nuitee
M
Mordarski solo_traveller pl
10
2026-06-18 via Nuitee
M
Mordarski solo_traveller pl
10
Pros:

Doskonala lokalizacja i obsluga
Sniadania petarda

Cons:

J.w

2026-06-18 via Nuitee
F
Florent solo_traveller fr
10
2026-06-16 via Nuitee
A
Anastasiia couple ru
8
Pros:

Просторные чистые номера, шведский стол достаточно разнообразный

Cons:

Персонал не сильно заинтересован в том что бы помогать, с российским номером многое не прогружает, персоналу проще сказать, что ничем помочь не могут, чем попытаться что то сделать

2026-06-11 via Nuitee
S
Shabeena couple za
10
2026-06-11 via Nuitee
S
SIRAJUDDIN A solo_traveller in
7
Pleasant and Beautiful
Pros:

The location and rooms of this hotel was fantastic.
Cozy lobby, pleasant staffs and easily accessible laundry and gym. Wide parking lot, services to Metro station and lot more..

Cons:

Bathroom didn't have exhaust fan, breakfast hall didn't have English speaking staff... Veg and non veg category were not indicated... It would be great to have consideration for Non Veg lovers.

2026-06-10 via Nuitee
N
NATALIYA family_with_children ru
6
Pros:

номер чистй и хороший. Персонал замечательнй, чистота в номере. Вода, холодильник, чай., Завтраки хорошие, все в достаточном количестве. ГОЛОДНМИ ТОЧНО НЕ УЙДЕТЕ. все ок! на 5 баллов

Cons:

нет в близи магазинов, негде рядом поесть, нет рядом остановки транспорта. ПОЭТОМУ ПОЛЬЗОВАЛИСЬ ВСЕГДА ТАКСИ.

2026-06-10 via Nuitee
F
Fayozjon solo_traveller uz
8
2026-06-09 via Nuitee
B
Brayan Iribe family_with_children mx
10
Good hotel. Quiet rooms, comfortable, breakfast also great!
Pros:

Very great hotel! It is placed nearby a river which has stunning views! The breakfast is also very good. It is nearby the train station and also a shopping mall, 10-min walk.

2026-06-08 via Nuitee
S
Subhranshu Kumar solo_traveller in
9
2026-06-08 via Nuitee
M
Manjit solo_traveller nz
5
Pros:

Location was good

Cons:

Very small room with problem with Air construction. Should be improved

2026-06-08 via Nuitee
V
Vladislav family_with_children uz
9
Pros:

The hotel is located in the cozy riverside, quiet, green streets, subway station in the walking range, breakfasts are very good. The personnel is very helpful and friendly, but the level of English is very poor

Cons:

Despite the prohibition of the smoking in the hotel, our floor smelled like a cigar club, the room with two beds had no wardrobe at all. We've left the sign on the bed to change the sheets, it hasn't been done

2026-06-08 via Nuitee
O
Olga couple ru
10
Замечательный отель на тихое набережной!!
Pros:

И завтрак и расположение очень понравилось

Cons:

Нет русского канала по телевизору

2026-06-06 via Nuitee
C
CARLOS A. solo_traveller pe
10
2026-06-06 via Nuitee
D
De extended_group vn
9
Pros:

Sạch

2026-06-03 via Nuitee
N
Nina solo_traveller ru
10
Отель с душой!
Pros:

Всегда предпочитаю останавливаться в отелях Holiday Inn, так как доверяю им свой отдых и спокойствие. В этот раз остановилась в Holiday inn Express Shanghai Putuo by IHG. На входе порадовал красивый и лаконичный интерьер, а самое главное меня встретили приветливые и внимательные сотрудники. Особая благодарность администратору Джеку, который в течении трех дней помогал мне общаться со службой поддержки алипей, так как у меня внезапно заблокировался счёт. Проблема была решена, без его помощи, я навряд ли бы справилась сама. Ежедневная уборка, милая и приятная горничная, к слову, что абсолютно все сотрудники проявляли заботу по пути к номеру. Удобная кровать, и самое главное - отель расположен в спальном районе, вокруг относительно спокойно и тихо. Особенно это радует, когда за целый день ты устал от шума и многолюдности и возвращаешься в спокойствие. Кроме того, в данном отеле вкусные завтраки, которые подходят абсолютно всем! Спасибо отелю за такое разнообразие, и у нас не было головной боли, где накормить детей. Отдельно отмечу расположение отеля. Рядом невероятно красивая набережная вдоль реки, вечером здесь был особый вайб, романтичное настроение накрывает моментально, глядя на реку с подсветкой вокруг. Рядом две станции метро, примерно в 500 м, приемлемая по расстоянии решая прогулка до них. С удовольствием вернусь туда не раз!

Cons:

Мелкий недостаток - наличие в номере только одной европейской розетки.

2026-06-03 via Nuitee