Leonardo Hotel Liverpool

Hotels
•
Leonardo Hotels
8.3 (13557 reviews)
No. 31 Keel Wharf , Liverpool , GB

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.78
There was dust under the bed, and mold was visible in the bathtub and the window. Heavy condensation after each shower indicated poor ventilation.
Service
9.05
Staff were friendly and helpful throughout our stay, but there were some negative experiences reported, especially at checkout.
Location
9.29
Fabulous location on the docks, close to restaurants, shops, and attractions.
Room Quality
7.74
Some issues reported with room facilities, including broken items, and not meeting 4-star standards.
Amenities
8.27
Bar closing early and high prices for snacks were noted, but the lobby area and food/drink selection had positive remarks.
Value for Money
8.73
Good pricing for location and quality, but some felt it was expensive considering room issues.
Food and Beverage
7.28
Breakfast had limited choices and long queues, with some items not meeting freshness expectations.
Overall Experience
8.25
Guests highlighted the enjoyable location and friendly atmosphere, despite several noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Convenient Location
Leonardo Hotel Liverpool - formerly Jurys Inn is ideally located just a 5-minute walk from the city centre, making it the perfect base for exploring all that Liverpool has to offer.

Comfortable Accommodation
The bedrooms at the hotel are designed for both relaxation and productivity, featuring amenities such as flat-screen TVs, spa toiletries, work space areas, and tea/coffee making facilities to ensure a comfortable stay for all guests.

Exceptional Services
With a 24-hour reception, dry cleaning, and laundry services, Leonardo Hotel Liverpool goes above and beyond to meet the needs of its guests, ensuring a seamless and enjoyable stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Leonardo Hotel Liverpool - formerly Jurys Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Guest Reviews

8.3
Based on 13557 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.25
K
Kim • family_with_children • gb
10
2026-10-16 • via Nuitee
P
Precious Tsitsi • solo_traveller • za
8
Ok
Pros:

Room were clean and well kept
Breakfast was lovely

Cons:

Nothing

2026-10-16 • via Nuitee
S
Stephen • family_with_children • gb
9
Enjoyable ,lovely walks
Pros:

Room was good ,breakfast was good,location was great ,friendly staff ,food a bit expensive in bar.Harvey was very friendly and helpful.

Cons:

Maybe hash browns on breakfast menu ,skip the fried potatoes

2026-10-16 • via Nuitee
V
vic • family_with_children • gb
8
2026-10-15 • via Nuitee
L
lone traveller • family_with_children • gb
8
2026-10-14 • via Nuitee
J
Jane • solo_traveller • gb
4
Pros:

Location very handy

Cons:

The receptionist was very unhelpful when there was a mix up with my booking - making it my problem and not offering a solution. Not a good start to the stay - hence the poor rating

2026-10-14 • via Nuitee
I
Isabelle • family_with_children • ch
9
2026-10-14 • via Nuitee
S
Susanne • solo_traveller • gb
9
2026-10-14 • via Nuitee
S
StarlightKB • family_with_children • de
8
Tolle Lage, gute Zimmer
Pros:

Die Lage ist für Events in Liverpool ideal. Die Zimmer sind gut. Das personal war sehr freundlich.

Cons:

Das Bad ist mit der Wanne eher in die Jahre gekommen, aber es war sauber. Das Frühstück war ok, könnte aber vielfältiger sein.

2026-10-14 • via Nuitee
M
marta • family_with_children • es
8
Pros:

El desayuno

Cons:

El baño y el personal

2026-10-14 • via Nuitee
P
Peter • family_with_children • sk
10
2026-10-14 • via Nuitee
K
KEVIN • couple • gb
8
2026-10-13 • via Nuitee
M
Mária • extended_group • sk
10
2026-10-13 • via Nuitee
F
FIONA • couple • gb
6
2026-10-13 • via Nuitee
J
Jonathan • couple • gb
7
Pros:

Location was excellent .

Cons:

Room was a fantastic size. However, it was VERY tired. Carpet stained, bathroom very dated. One little thing to note, take your own water. £3.99 for a tiny bottle of water is a bit steep! 🤯

2026-10-13 • via Nuitee
J
Jamie • couple • gb
8
2026-10-13 • via Nuitee
L
Lorna • family_with_children • gb
9
2026-10-13 • via Nuitee
B
Beth • solo_traveller • gb
9
2026-10-13 • via Nuitee
J
Jake • couple • gb
9
Amazong location use this hotel
Pros:

Right in the heart of liverpool with amazing views and friendly staff

Cons:

The bathroom seemed a little out of place to the rest of the suite

2026-10-12 • via Nuitee
J
Jorge • couple • gb
8
2026-10-12 • via Nuitee