Leonardo Hotel Liverpool

Hotels
•
Leonardo Hotels
8.3 (12480 reviews)
No. 31 Keel Wharf , Liverpool , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality

Categories

Cleanliness
7.78
There was dust under the bed, and mold was visible in the bathtub and the window. Heavy condensation after each shower indicated poor ventilation.
Service
9.05
Staff were friendly and helpful throughout our stay, but there were some negative experiences reported, especially at checkout.
Location
9.29
Fabulous location on the docks, close to restaurants, shops, and attractions.
Room Quality
7.74
Some issues reported with room facilities, including broken items, and not meeting 4-star standards.
Amenities
8.27
Bar closing early and high prices for snacks were noted, but the lobby area and food/drink selection had positive remarks.
Value for Money
8.73
Good pricing for location and quality, but some felt it was expensive considering room issues.
Food and Beverage
7.28
Breakfast had limited choices and long queues, with some items not meeting freshness expectations.
Overall Experience
8.25
Guests highlighted the enjoyable location and friendly atmosphere, despite several noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:17

Property Description

Convenient Location
Leonardo Hotel Liverpool - formerly Jurys Inn is ideally located just a 5-minute walk from the city centre, making it the perfect base for exploring all that Liverpool has to offer.

Comfortable Accommodation
The bedrooms at the hotel are designed for both relaxation and productivity, featuring amenities such as flat-screen TVs, spa toiletries, work space areas, and tea/coffee making facilities to ensure a comfortable stay for all guests.

Exceptional Services
With a 24-hour reception, dry cleaning, and laundry services, Leonardo Hotel Liverpool goes above and beyond to meet the needs of its guests, ensuring a seamless and enjoyable stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Leonardo Hotel Liverpool - formerly Jurys Inn now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 12 per day.

Location

Guest Reviews

8.3
Based on 12480 reviews
Cleanliness: 7.78
Service: 9.05
Location: 9.29
Room Quality: 7.74
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 7.28
Overall Experience: 8.25
F
Francesco • couple • gb
1
2026-05-23 • via Nuitee
B
Ben • family_with_children • gb
3
Poor
Cons:

Queue to check in.
Queue for breakfast.
Cold shower.
Constant noise in the room (like a broken fan).

2026-05-23 • via Nuitee
B
Barisuka • extended_group • gb
5
Not ok
Pros:

Breakfast

Cons:

No hot water in the morning
No mini fridge
No Netflix

2026-05-23 • via Nuitee
D
Dzapasi • solo_traveller • gb
8
Pros:

Close to the venue and the staff are friendly

Cons:

We had no hot water for shower

2026-05-23 • via Nuitee
D
Daniele • solo_traveller • ie
10
2026-05-22 • via Nuitee
K
Karen • couple • gb
6
Nice location but rooms need a little bit of TLC.
Pros:

Good location. Good price. Good room facilities iron ironing board etc.

Cons:

Room and bathroom a bit tired. No tissues in tissue box in bathroom. Carpet a bit grubby.
A worrying feature was there was access to all floors available from back entrance with no key card straight into the lifts up to all floors open for anyone that wanted to get in or potentially follow a single person in.

2026-05-22 • via Nuitee
T
terry • solo_traveller • gb
7
2026-05-22 • via Nuitee
J
Jon • solo_traveller • gb
10
2026-05-22 • via Nuitee
S
Sandra • extended_group • ie
10
Perfectly Located and lovely rooms
Pros:

Location, Cleanliness

2026-05-22 • via Nuitee
Y
Yuet Ngor • family_with_children • hk
8
2026-05-21 • via Nuitee
C
Charles • family_with_children • gb
8
2026-05-21 • via Nuitee
N
Nikita • solo_traveller • gb
8
2026-05-21 • via Nuitee
S
Sheryl :) • solo_traveller • gb
8
2026-05-21 • via Nuitee
A
Anoop • solo_traveller • gb
8
Place is perfect and convenient for a short break.
Pros:

Perfectly located for events and city breaks with a gorgeous backdrop of the waterfront and all the fancy restaurants and bars within walking range.
Reception and breakfast staff were efficient and friendly. Thank you!

Cons:

Bathroom looks outdated in contrast to rest of the room

2026-05-21 • via Nuitee
J
June • solo_traveller • gb
10
2026-05-20 • via Nuitee
M
Maxlee • solo_traveller • mt
10
2026-05-20 • via Nuitee
L
Lydia • solo_traveller • gb
10
My happy place to unwind and relax.
Pros:

I always stay in a suite as it’s such amazing value, I travelled alone this time, I was given the usual vouchers, I used the drinks vouchers to get a large Jack Daniels, no mixer, the barman said I’d have to have it in 2 glasses! I explained that even when travelling with a member of my family I always have the same drink and use the 2 vouchers, he relented, but it was quite embarrassing. It was nice to see the head board had been replaced since staying last month in the lamb banana, love everything about this hotel .

Cons:

There was no hot water until the morning.

2026-05-20 • via Nuitee
S
Stephen • solo_traveller • gb
8
2026-05-20 • via Nuitee
S
Sean • solo_traveller • gb
10
Pros:

All

Cons:

Nothing

2026-05-20 • via Nuitee
D
David • extended_group • se
2
Terrible old place, totally overrated and overpriced
Pros:

Except for the location, nothing.

Cons:

Terrible old place, totally overrated and overpriced. Stuck in the 70s, with disgusting rugs, bad air in the rooms, old, and does not feel clean at all, the breakfast is probably the worst I have ever seen. The price was close to £900 for 3 nights!

2026-05-20 • via Nuitee