Warwick Le Crystal - Montréal

Hotels
•
Warwick Hotels and Resorts
9.6 (2230 reviews)
1100, rue de la Montagne , Montréal , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Lack of cooking amenities
Slow service in some cases
High cost of room service

Categories

Cleanliness
9.4
Several mentions of cleanliness being good, but some issues noted with maintenance.
Service
9.87
Staff is very friendly and responsive, though there were some misunderstandings.
Location
10
Great location, conveniently situated near attractions.
Room Quality
9.91
Rooms are clean, spacious, and comfortable.
Amenities
8.86
Some amenities were noted as lacking, such as missing cooking equipment.
Value for Money
9.89
Good value for what you get, especially considering the location and comfort.
Food and Beverage
8.85
Food options were good, but some concerns were mentioned regarding quality and price.
Overall Experience
10
Overall, most guests had a very positive experience with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:46

Property Description

Luxurious Accommodations

The Warwick Le Crystal Montreal, nestled in downtown Montreal, offers elegant guest rooms equipped with modern amenities like flat-screen TVs and kitchenettes with espresso machines.

Relaxation and Wellness

Guests can unwind at the saltwater pool, hot tub on the 12th-floor deck, or the spa and sauna. The on-site gym with yoga equipment provides stunning views of the Montreal skyline.

Culinary Delights

Indulge in authentic Thai cuisine at the Siam Restaurant conveniently located within the hotel premises.

Experience luxury and convenience at Warwick Le Crystal Montreal. Book your stay now for a memorable Montreal getaway.

Important information:

Please note, if reservation is pre-paid, the credit card used for booking must be present at check-in.

Please note vehicles with studded tires are not permitted in the parking lot.

- Please note that our team reserves the right to refuse the parking option to a customer in the event of high demand.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 59 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.6
Based on 2230 reviews
Cleanliness: 9.4
Service: 9.87
Location: 10
Room Quality: 9.91
Amenities: 8.86
Value for Money: 9.89
Food and Beverage: 8.85
Overall Experience: 10
C
Charles • solo_traveller • ca
10
2026-07-04 • via Nuitee
D
Doron • family_with_children • il
10
Pros:

חדר מרווח מקלחת נקייה ומרווחת ג׳קוזי חדר כושר

Cons:

מחיר החניה

2026-07-03 • via Nuitee
T
Thoria • couple • sa
6
2026-07-03 • via Nuitee
L
Leah • couple • ca
10
2026-07-03 • via Nuitee
S
Steven • couple • ca
9
Cons:

Manque de miroir sur les murs de chambres

2026-06-30 • via Nuitee
R
Rahma Deha • solo_traveller • ca
10
2026-06-30 • via Nuitee
J
Jalen • couple • ca
10
2026-06-29 • via Nuitee
T
Tarek • family_with_children • ca
9
2026-06-29 • via Nuitee
S
Sophia • solo_traveller • ca
8
Superbe séjour tout de même. J’ai beaucoup apprécié mon expérience.
Pros:

La courtoisie du personnel, la propreté de l’établissement et le confort du lit

Cons:

Que le déjeuner ne soit pas inclus. Le prix est déjà assez dispendieux, un petit dejeuner n’aurait pas été de trop.

2026-06-29 • via Nuitee
S
Stacey • family_with_children • us
8
We always enjoy Le crystal.
Pros:

Great location, clean.

Cons:

It’s all good!

2026-06-28 • via Nuitee
C
Charlebois • family_with_children • ca
10
2026-06-26 • via Nuitee
L
Lincol • family_with_children • ca
8
I had a comfortable stay in the hotel
Pros:

I liked the size of the room. It was big with 2 big beds. I also liked their little bar with complementary coffee. I like the big bathroom too. I liked that they showed my name on the TV. It was a nice touch. I liked that they served complementary coffee and water in the lobby. It made the hotel feel cozy.

Cons:

I didn’t like that the windows were dirty. When I opened curtains, I saw dirty windows and that made my experience less pleasant. The carpet in the room was ok. It wasn’t very dirty; but it wasn’t clean either. I think keeping the carpets clean would make the experience even more pleasant.

2026-06-26 • via Nuitee
S
Stuart • extended_group • ca
8
2026-06-25 • via Nuitee
R
Roos • couple • nl
8
Ruime en nette suite
Pros:

Erg ruime en nette suite. Prettige voorzieningen zoals een zwembad, hottub en sauna. Het is een half uur lopen naar oud Montréal.

Cons:

De prijs ligt vrij hoog, ontbijt is ook vrij prijzig.

2026-06-23 • via Nuitee
D
Dirk • extended_group • nl
1
Never again
Cons:

After spending over a week in Canada’s beautiful nature we thought it would be nice to treat ourselves on a stay in this 5-star hotel in Montreal. But then imagine that you find out that the air conditioning doesn’t work properly (no temperature control, just a fan with “low” and “hurricane” settings), the safe is unusable, the bathroom faucet is practically falling off the sink, the curtains are full of holes, and the chair’s leather upholstery is peeling away (room 618). Not exactly what you would expect.

To make matters worse, there were only three large towels provided for four guests, as we were sharing the room with our 2 kids.

Of course, things can occasionally break down, so we reported all of these issues to the front desk and gave the hotel the opportunity to resolve them. We were assured that everything would be taken care of as soon as possible and that additional towels would be delivered.

Trusting that the issues would be addressed, we went into town and returned six hours later. Nothing had been fixed, and no towels had arrived.

After calling reception again, we received the same assurances. This time, someone did eventually come to the room. Batteries were inserted into the safe, and the faucet was tightened, although it still wobbled. The air conditioning could not be repaired, so we were advised to run the fan at maximum speed instead.

Later, two additional towels were finally delivered, only for us to discover that they were covered in dust and stained brown. That was the final straw.

I ended up walking through the hotel hallways looking for a housekeeper, and thankfully one of the cleaning staff was kind enough to replace them with clean ones.

What made the experience even more disappointing was the contrast with the 2-, 3-, and 4-star hotels we stayed at during our trip across Canada, all of which provided a significantly better experience.

No more Warwick for us…

2026-06-23 • via Nuitee
J
juan • family_with_children • ca
8
Pros:

Location is very good! Near the center of Bell

Cons:

Check out at 11:00, too early

2026-06-22 • via Nuitee
M
maria lucia • couple • br
8
Muito boa!
Pros:

Gostamos bastante da estadia. A Cama é super confortável.

2026-06-22 • via Nuitee
V
Vallyn • solo_traveller • us
8
Great staff, upscale comfort if you don't need a kitchenette
Pros:

I had stayed at Le Crystal pre-covid, before a Warwick property, and liked the location and large rooms. The suite was spacious with floor to ceiling windows overlooking Rene Levesque Blvd. Although somewhat worn, there was an abundance of storage. Ample usb ports and outlets are throughout. Lighting and furniture are modern and stylish. The large shower was fantastic, and tub was ideal for a deep soak. The king sized bed and pillows were comfortable, Large tvs in both living and bedroom have many cable channels and access to Netflix, YouTube, Pandora, HBO2 and movies. The large Nespresso worked perfectly.

I ordered room service from Siam, which arrived promptly. They offer an assortment of Thai selections and the meal was delicious. They also prepare traditional breakfast.

During my visit the deck with hot tub was closed, but large sauna and pool were available and welcome amenities; I didn't get to the gym.

Cons:

The inoperable safe and phone issues were inconveniences. But my major disappointment was lack of a workable kitchenette and cookware, amenities listed for the Crystal Suite on Warwick's website. I extended my stay to 11 days because of this feature.

On arrival, I found there was no refrigerator. A sign in the fully stocked minibar warned that its temperature was inadequate for food or medicine, dial 0. I had items to refrigerate and due to my diet, intended to purchase produce. A medium sized fridge with separate freezer was brought up.

No dish sponge, soap, cloth, can opener, dish rack/mat. Nor a complimentary bottle of water, but loads of beverages, liquor and snacks for purchase.

Inside the cabinet with the electric kettle was another sign: Cooking supplies are available, dial 0. I called to request a soup bowl that could rotate in the microwave (large plates provided were square) and pot (the one brought was large enough for stew). So, a minimal kitchenette on demand. I travel worldwide so was prepared to improvise, but did not anticipate having to do so.

2026-06-22 • via Nuitee
A
Anita • extended_group • gb
8
Lovely short family break
Pros:

Great location, lovely outside hot tub but pool could be a little warmer

Cons:

The tv remote wasn’t working but fixed quickly. The only issue we had was the sofa bed for my son had lots of stains on the mattress cover when we opened up to make it. They came and gave a fresh one quickly, but still didn’t need to see that.

2026-06-22 • via Nuitee
V
Vivek • couple • in
10
2026-06-21 • via Nuitee