Hotel Zentral Castellana Norte

Hotels
•
Occidental Hotels and Resorts by Barcelo Hotel Group
9 (658 reviews)
Avenida Manoteras, 20 , Madrid , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable accommodations
Helpful and friendly staff
Cons:
Location may be far from key attractions
Issues with food quality and variety

Categories

Cleanliness
9.08
Overall sentiment was positive about cleanliness in multiple reviews.
Service
9.55
The staff were described as very helpful and welcoming across several reviews.
Location
8.59
Location received mixed feedback; some found it strategic while others noted it was distant from attractions.
Room Quality
9.54
Rooms were described as spacious and comfortable in multiple reviews.
Amenities
9.07
Amenities were noted positively, but some aspects like breakfast options received criticism.
Value for Money
8.53
Value for money is perceived as fair but some found it slightly pricey for certain services.
Food and Beverage
8.08
Food was criticized in some reviews for quality, particularly breakfast options.
Overall Experience
9.55
Overall sentiment indicated a pleasant experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:03

Property Description

Stylish Rooms with Modern Amenities

The Occidental Castellana Norte, situated in Madrid's bustling business district, offers sleek rooms equipped with flat-screen TVs and high-speed internet. The hotel's chic black, white, and green color palette extends from the lobby to the rooms, creating a modern and inviting ambiance. Each room boasts a minimalist design, a flat-screen TV with satellite channels, and a private bathroom for ultimate comfort and convenience.

Convenient Location with Easy Access

With Fuente de la Mora Station just a 5-minute walk away, guests can easily explore Madrid's city center. The hotel's proximity to major train stations like Chamartín and Atocha, as well as the A-1 Motorway, ensures seamless travel experiences. Additionally, being a short 5-minute drive from the IFEMA Trade Fair makes it an ideal choice for business travelers.

Delightful Dining Options

Indulge in a culinary journey at Neptuno Restaurant, offering a delectable menu of Mediterranean and international dishes for breakfast, lunch, and dinner. After a day of exploring or meetings, unwind at the stylish Cibeles lobby bar with a refreshing drink in hand.

Book your stay at Occidental Castellana Norte now for a memorable and convenient Madrid experience.

Important information:

The hotel reserves the right to ask for payment of the full stay on arrival.

Please note that guests booking 5 or more rooms may be contacted by the property to make the payment within the next 72 hours to guarantee the reservation.

Please note that Occidental Castellana Norte was formerly known as Barceló Castellana Norte.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 15 per person per night when using an existing bed.
    Children from 2 years old to 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 658 reviews
Cleanliness: 9.08
Service: 9.55
Location: 8.59
Room Quality: 9.54
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 8.08
Overall Experience: 9.55
L
Lavate • family_with_children • in
6
Just about okay. May be its better to spend a bit more and stay near the city center (SOL)
Pros:

The breakfast spread looked quite okay but I did not try it. No positive surprises other than that.

Cons:

Its quite far from the city center and takes about an hour to commute there. Also could not find any cafe or restaurant nearby (except for the petrol station). A complementary water kettle, coffee would have made a difference. But guess my mistake that I may not have checked before booking. The fitness room is too small.

2026-05-29 • via Nuitee
M
Maynor • solo_traveller • es
1
Pros:

Las chicas de reseccion son no atienden bien y con una cara mal mal

Cons:

Nada

2026-05-29 • via Nuitee
D
Dan • couple • au
8
Typical 4star with cheap nasty coffee at breakfast
Pros:

Clean and comfortable, got the shower and bed right. Breakfast was ok.

Cons:

Terrible coffee at breakfast. Cheap nasty syrup type machine.
Location is poor for public transport
Not good value.

2026-05-28 • via Nuitee
W
Wisconsin • solo_traveller • us
10
Pros:

Good location, there's a bus stop in front of the hotel. Peaceful location. Good breakfast, delicious food. Staff are friendly.

Cons:

Everything is okay for us. No complaints.

2026-05-28 • via Nuitee
P
Perez Duran • solo_traveller • es
10
2026-05-27 • via Nuitee
A
Anita • couple • de
9
2026-05-27 • via Nuitee
R
Roberto • solo_traveller • es
7
2026-05-27 • via Nuitee
B
Bladimir • solo_traveller • cl
8
Tranquila y cómoda
Pros:

Habitación muy cómoda, amplia y el desayuno muy variado.

Cons:

Está un poco retirado de la parte céntrica y la puerta del mini bar está en mal estado

2026-05-26 • via Nuitee
B
Bromberg • family_with_children • cl
9
Alojamos solo 1 noche, todo fue muy agradable, tranquilo y rico desayuno.
2026-05-25 • via Nuitee
J
JUAN FRANCISCO • extended_group • es
9
MUY BUENA
Pros:

Habitación triple: 3 Camas muy cómodas.
Personal: Tanto recepción como cafetería muy amable y atento.
Limpieza: Un 10
Desayuno: No lo contratamos. Pero puedes ir a la Cafetería y te ofrecen varias opciones de diferentes precios.

Cons:

Por la zona no hay restaurantes. Encontramos un Italiano en el centro Comercial.

2026-05-25 • via Nuitee
J
Jose Luis • extended_group • es
8
Cons:

La ducha estaba fatal, deberían de arreglarlo es muy incómodo

2026-05-24 • via Nuitee
S
Sandra • solo_traveller • es
10
2026-05-24 • via Nuitee
J
Jose Carlos • solo_traveller • es
8
Pros:

La amabilidad del personal.
La limpieza de la habitación.
Desayuno genial.

Cons:

Tener que hacer el check-in a las 15h

2026-05-24 • via Nuitee
S
Sonia • extended_group • es
9
Comodidad
Pros:

Las camas y almohadas muy cómodas

Cons:

El personal de recepción , sonreír no cuesta dinero

2026-05-24 • via Nuitee
J
Jenna • solo_traveller • us
10
2026-05-24 • via Nuitee
M
MARIA Clara • solo_traveller • br
9
Bom custo benefício.
Pros:

Conforto, café da manhã excelente. Quarto espaçoso e silencioso.

Cons:

Um pouco longe de tudo, mas o metrô fica relativamente próximo. O local é calmo, arborizado e silencioso.

2026-05-23 • via Nuitee
J
JESUS • family_with_children • es
10
todo bien
Pros:

todo muy bien

Cons:

nada todo muy bien

2026-05-23 • via Nuitee
Z
Zdravko • solo_traveller • bg
10
Pros:

Clean rooms, comfortable beds, good breakfast.

2026-05-23 • via Nuitee
O
oscar • family_with_children • es
8
2026-05-21 • via Nuitee
F
Francesco • extended_group • it
7
2026-05-20 • via Nuitee