Holiday Inn Express NYC Chelsea - NoMad Area by IHG

Hotels
Holiday Inn Express
8 (4340 reviews)
232 West 29th Street , New York , us

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Service
Cons:
Cleanliness
Room Quality
Food and Beverage

Categories

Cleanliness
7.75
Concerns about cleaning standards were raised, particularly regarding the bathrooms and overall upkeep.
Service
8.75
Generally positive mention of staff being helpful, though operational issues noted.
Location
9.25
Multiple reviews highlight the excellent location being a key advantage.
Room Quality
7.25
Rooms were frequently described as small and lacking sufficient space for luggage.
Amenities
8.25
Positive feedback on comfortable beds and availability of tea and coffee, yet some amenities fell short.
Value for Money
7.75
Some guests felt the overall value did not match the cost.
Food and Beverage
6.75
Issues were raised about breakfast quality and availability, with some guests finding it inadequate.
Overall Experience
8.25
While there were some drawbacks, most guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:27

Property Description

Convenient Location near Madison Square Garden
This Manhattan hotel, just 325 meters from Madison Square Garden and Penn Station, offers comfortable rooms with free WiFi and a flat-screen TV.

Modern Amenities and Services
Each room at this Holiday Inn Express features a coffee maker, work desk, and cable channels. Guests can enjoy a daily continental breakfast and access to the on-site fitness room and business center.

Nearby Attractions
Explore popular NYC attractions like Times Square and the Empire State Building, both within walking distance from the hotel.

Book your stay now at this centrally located Holiday Inn Express for a memorable New York City experience.

Important information:

Please note that check-in must be arranged in advance for check-ins after 18:00 hours. The Daily Destination Fee includes: premium Wi-Fi connection, our complimentary wine hour available daily in the lobby from 4-5pm, 2 bottles of water daily, complimentary use of property bicycles (based on availability), 10% off Biricchino Italian restaurant and Ocabanon French restaurant, 10% off dry cleaning services, a self-guided New York City walking tour, digital newspaper access, luggage weighing station and luggage storage, package receiving. This property does not accept cash. Smoking is strictly prohibited in the hotel and all rooms. Any violation of this policy will result in a $350 fine. Self-parking is available, the self-parking lot is near the hotel on 148 West 31st Street between 6th Avenue and 7th avenue. The hotel will validate your parking ticket receipt.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8
Based on 4340 reviews
Cleanliness: 7.75
Service: 8.75
Location: 9.25
Room Quality: 7.25
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 6.75
Overall Experience: 8.25
A
Alice solo_traveller fr
9
Pros:

L'emplacement, l'accueil le personnel.

Cons:

Chambre petite et oreillers en plumes.

2026-05-30 via Nuitee
L
Lauri family_with_children us
9
2026-05-30 via Nuitee
E
Estelle extended_group fr
4
Pros:

L’accueil sympathique

Cons:

Attente trop longue pour l’ascenseur et le sol de l’ascenseur sale. Le séjour pour prendre le petit déjeuner trop petit et pas assez de table pour tout cette clientèle. Le fonctionnement des deux machines à café trop long pour le nombre de clients. Trop de bruit côté route

2026-05-30 via Nuitee
T
Trudie Louise solo_traveller gb
1
2026-05-30 via Nuitee
C
Candela extended_group ar
8
Genial. Recomiendo
Pros:

Desayuno
Amabilidad de todos

Cons:

Nada

2026-05-30 via Nuitee
G
Geeta solo_traveller us
10
Pros:

I like everything from breakfast to room cleanliness.

Cons:

Nothing.

2026-05-29 via Nuitee
D
David extended_group us
8
Pleasant stay in Chelsea
Pros:

The rooms were clean and beds comfortable

Cons:

No lobby really and the rooms were small enough that you wanted somewhere else to hang out

2026-05-29 via Nuitee
R
Ricardo Javier extended_group ar
7
Pros:

La ubicación

Cons:

El inconveniente que tengo es que aun no me reintegraron el deposito de u$s 250 que deje cuando ingrese, salí el 26 de Marzo y aun nada

2026-05-29 via Nuitee
J
Jingchen extended_group us
8
2026-05-28 via Nuitee
A
anne family_with_children us
8
Pros:

Good location. Free wine from 4-5. Breakfast free, but crowded.

2026-05-28 via Nuitee
M
Mercedes couple es
6
Pros:

La ubicación es buena

Cons:

En hora punta, se tarda mucho en coger el ascensor. El sitio del desayuno es muy limitado y a veces hay que esperar

2026-05-28 via Nuitee
P
Ponsteen family_with_children nl
9
2026-05-28 via Nuitee
S
Seongbok extended_group kr
7
여행자에게 좋은 장소
Pros:

4인이 쓰기엔 작고

Cons:

방 작다. 2인추천

2026-05-27 via Nuitee
J
Juan family_with_children us
8
Excellent place to stay !
Pros:

Location was great! Very clean , good customer service staff was really friendly and helpful

Cons:

Very convenient in a central location , for walking, eating, shopping and sight seeing

2026-05-27 via Nuitee
M
Melanie couple us
10
It was a nice day
Pros:

Clean

Cons:

I liked everything

2026-05-27 via Nuitee
S
Seongbok extended_group kr
7
가성비 대비 위치 넘 좋아요
Pros:

작은 것이 흠. 그러나 위치 넘 좋아요

Cons:

여행을 위해 추천. 좋은 위치

2026-05-27 via Nuitee
S
Sharna couple au
10
Pros:

Perfect location, great staff, clean & comfortable. Would definitely stay again!

2026-05-26 via Nuitee
S
Serena couple us
8
2026-05-26 via Nuitee
Βασιλικη extended_group gr
8
Πολύ καλή !
Pros:

Ανετη διαμονή ! Τοποθεσία τέλεια ! Πρωινό μέσα για όλους ! Κάθε μέρα καθαριότητα στο δωμάτιο !

Cons:

Το ασανσέρ αργούσε πάρα πολύ και δούλευε μόνο 1 οπότε δημιουργούσε συνωστισμό στους διαδρόμους

2026-05-26 via Nuitee
C
chiara extended_group it
7
2026-05-26 via Nuitee