Holiday Inn & Suites Albuquerque-North I-25 by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.5 (587 reviews)
5050 Jefferson Street North East , Albuquerque , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location to highways
Good restaurant staff
Cons:
Cleanliness issues
Elevator problems

Categories

Cleanliness
5.58
Poor cleanliness noted; guests reported stains and unclean facilities.
Service
8.05
Service was adequate, but some guests experienced issues that affected their stay.
Location
8.59
Location was praised; convenient to Albuquerque highways.
Room Quality
7.04
Mixed feelings about room quality; issues with the furniture and noise from the elevator.
Amenities
6.57
Limited amenities available; pool slide was closed, and elevator issues were frequent.
Value for Money
7.53
Prices were reasonable but not reflective of the overall experience due to cleanliness issues.
Food and Beverage
8.58
Restaurant staff and food received positive feedback from guests.
Overall Experience
8.05
Overall experience was average due to a mix of good and bad aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:11

Property Description

Indoor Pool with Water Slide

Experience fun and excitement at our indoor pool featuring a thrilling 2-story water slide. Perfect for both kids and adults looking to make a splash during their stay.

On-Site Dining and Lounge

Indulge in delicious American cuisine at the American Bistro for breakfast, lunch, and dinner. Afterward, unwind with a refreshing drink at The Hideaway Lounge, the perfect ending to a satisfying meal.

Convenient Amenities

Enjoy complimentary Wi-Fi throughout the property, stay productive at the 24-hour business center, and keep up with your fitness routine at the 24-hour fitness center. With a microwave and mini-refrigerator in every guestroom, convenience is at your fingertips.

Book your stay now at Holiday Inn Hotel & Suites Albuquerque - North Interstate 25 for a memorable and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any Room Including Breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant.

Our water slide is closed indefinitely, I am requesting a disclaimer is added to your website informing the guests of this.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Location

Guest Reviews

7.5
Based on 587 reviews
Cleanliness: 5.58
Service: 8.05
Location: 8.59
Room Quality: 7.04
Amenities: 6.57
Value for Money: 7.53
Food and Beverage: 8.58
Overall Experience: 8.05
M
Michelle • couple • us
5
2026-09-14 • via Nuitee
C
Calabaza • solo_traveller • us
6
2026-09-09 • via Nuitee
J
Justin • solo_traveller • us
5
2026-09-08 • via Nuitee
R
Rebecca • family_with_children • us
7
All in all we do enjoy staying at the Holiday Inn but just wished the elevator was working.
Pros:

Love the location, it’s easy to get to the areas we were visiting.

Cons:

The elevator was not in good condition. It was only allowing 2 people at a time so my husband had to take the stairs up and down. We were on 6th floor, so this was a task. Also our room didn’t get vacuumed as we found a pair of earrings on the floor when we arrived.

2026-09-05 • via Nuitee
A
Angyy • family_with_children • us
7
Pros:

Pool

Cons:

Water slide says weekends only. Sunday is a weekend and it was closed.

2026-09-01 • via Nuitee
H
herrera • couple • us
7
Everything was fine just need re model
Pros:

Clean in the lobby

Cons:

Elevator

2026-08-31 • via Nuitee
B
Briana • family_with_children • us
1
AWFUL I WANTED MY MONEY BACK BUT THE GUY KICKED US OUT WHEN I TOLD HIM HOW BAD MY STAY WAA
Pros:

Awful was told my children eat free but then when I went to go get their food I was told I had to pay bevause the vouchers arnt for free food

Cons:

The elevators wornt working. We had to walk up 3 set of stairs with luggage and everything. Not once did they tell us the elevators worst working until after I paid.

2026-08-31 • via Nuitee
N
Nicolette Sloan • solo_traveller • us
4
ONLY 2 people elevator & out of order stairway
Pros:

The king size bed with pillows were comfy, kitchen was ok. I like the ice machine & ac was perfect temperature.

Cons:

FIX THE ELEVATOR! That is a fire hazard! Only 2 people at a time & that was enough to make you very uncomfortable to ride. The stairway was out of order. The pool is way smaller than expected, from the picture online, only 19 bathers & small hot tub. We got kicked out the pool due to lightning which i understand but could not hear the life guard & he came over yelling at us to get out, then I told him we could not understand him when he was yelling from a distance. Oh and the pull out couches are not comfy at all, felt like a thin cushion & bed springs. This hotel definitely needs improvements and a lil more friendlier staff.

2026-08-24 • via Nuitee
R
Reyes • family_with_children • us
3
All in all it was decent, but we will not be returning.
Pros:

Waterslide was the star of the show. When it’s open.

Cons:

The elevators didn’t work and for a family of seven. It was a little ridiculous not to be able to go up altogether. (Only two at a time) I wasn’t aware until we arrived that it wasn’t a full free breakfast. For the price we pay free breakfast would have been nice. I reserved two rooms and they couldn’t get them right next to each other so it was inconvenient that we were on totally separate floors. The slide is the money maker unfortunately, my family and I only enjoyed it for 30 minutes of our entire Weekend stay!! it shut down on the last night of our stay due to a thunderstorm. It could have used a good cleaning. The bottom of the pool was a bit slimy.

2026-08-23 • via Nuitee
L
Lashawnma • family_with_children • us
4
Pros:

The staff was nice and friendly

Cons:

The entrance to our hotel room had trash by the door and there was a stain on the carpet in the bedroom that look like blood.

2026-08-11 • via Nuitee
D
Daniel • solo_traveller • us
4
Pros:

The pool, location ..

Cons:

There was only one working elevator..no alerts or warnings put out on websites ...some people had to go up 4-6 flights of stairs due back up of the one elevator ...

2026-08-10 • via Nuitee
D
Daniel • solo_traveller • us
4
2026-08-10 • via Nuitee
S
Sherri • family_with_children • us
6
2026-08-03 • via Nuitee
S
suttirat • couple • us
5
Staff was nice, but I would probably not come back.
Pros:

Convenient location

Cons:

Elevator broken and our room was 5th floor. Asked the young lady at the front to text me when the elevators are working. I never got the text. Only stayed 1 night. At check out we walked down the stairs and at the lobby floor we saw people using the elevator. Disappointed that I wasn’t notified. It was very inconvenient to carrying bags going up and down stairs to fifth floor.

2026-07-19 • via Nuitee
K
Kurtis • family_with_children • us
8
2026-07-19 • via Nuitee
E
Evelyn • couple • us
6
Single adult who doesn’t swim is fine. Not for families.
Pros:

Friendly people

Cons:

Pool was soooooo cold. The elevator was so bad it scared kids.

2026-07-18 • via Nuitee
J
Juanita • solo_traveller • us
10
Pros:

Swimming pool

Cons:

I liked everything.

2026-07-09 • via Nuitee
S
Sophie • family_with_children • us
7
Pros:

Close and convenient to restaurants and family.

Cons:

The elevator sounded like it was going to break down at any moment. The pool was a little too cold and the slice was only open on Friday and Saturday.

2026-07-09 • via Nuitee
Y
Yazzie • couple • us
9
Is there a way you guys can fix your elevator?
Pros:

It’s okay

Cons:

The parking lot is small

2026-07-01 • via Nuitee
J
Jasmine • solo_traveller • us
2
Pros:

It was clean and the pool was pretty decent

Cons:

The elevator was unsafe, the beds were uncomfortable, water slide is open only 2 days which it didn't say that online

2026-06-30 • via Nuitee