Garden Plaza Saigon - Formerly PARKROYAL Saigon

Hotels
8.6 (570 reviews)
309B-311 Nguyen Van Troi, Tan Son Hoa Ward , Ho Chi Minh City , VN
+84 28 3842 1111

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good breakfast
Convenient location
Spacious rooms
Cons:
Dated gym equipment
Minor issues with cleanliness
Room furniture needs updates

Categories

Cleanliness
8.15
Some reviews mentioned cleanliness positively, while others noted it was standard but mentions of dated equipment and not fully clean kitchen areas suggest a need for improvement.
Service
8.95
Many reviews highlighted friendly and helpful staff across various areas of the hotel, contributing to a positive service experience.
Location
8.65
The hotel’s proximity to the airport was frequently mentioned as a strong point, making it a convenient choice.
Room Quality
8.45
Rooms were noted as spacious and comfortable but some reviews indicated they could be updated or were showing some age.
Amenities
8.55
Amenities received good feedback, though some noted that equipment like gym machines seemed dated.
Value for Money
8.75
Reviewers generally felt they received good value for the price, especially considering the services offered.
Food and Beverage
8.85
Breakfast and dining experiences were frequently praised, indicating high satisfaction with food offerings.
Overall Experience
8.45
The overall guest experience was generally positive, with a few comments about specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:45

Property Description

Modern Rooms with Amenities
Parkroyal Saigon offers modern, air-conditioned rooms with cable TV, minibar, and free WiFi. Guests can unwind in the private bathroom with a shower and bath, or enjoy a hot beverage from the tea/coffee maker.

Relaxation and Recreation
Guests can rejuvenate at the fitness centre, outdoor pool, steam bath, or with a massage. The hotel also provides a 24-hour front desk for convenience.

Dining and Entertainment
Indulge in local and international dishes at Garden Brasserie, or savor snacks and cocktails at the Lobby Lounge and Lotus Bar.

Book your stay at Parkroyal Saigon for a perfect blend of comfort and convenience.

Important information:

Payment must be made with the guests' own credit card. The usage of a credit card with a name other than the guest checking in is not accepted at this property.

The credit card used upon booking, along with a photo identification, must be presented at the front desk upon check-in.

Please note that your credit card may be pre-authorized any time after booking for guarantee purposes.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

8.6
Based on 570 reviews
Cleanliness: 8.15
Service: 8.95
Location: 8.65
Room Quality: 8.45
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 8.85
Overall Experience: 8.45
T
Tze ching • solo_traveller • se
1
Catastrophic
Pros:

It has come to my attention that they where down graded. We didn’t get Theorin I paid for my son’s wedding night! The night staff was rude and I also specifically booked late check out and sea view they then a room facing the courtyard

Cons:

It has come to my attention that they where down graded. We didn’t get Theorin I paid for my son’s wedding night! The night staff was rude and I also specifically booked late check out and sea view they then a room facing the courtyard

2026-09-17 • via Nuitee
R
Ruben • solo_traveller • pt
8
2026-09-09 • via Nuitee
E
Elena • couple • ru
10
2026-09-09 • via Nuitee
H
Hassan • couple • kw
10
قريب من المطار ممتاز للمسافرين ترانزيت
Pros:

قريب من المطار ر نظيف و الموظفون ودودون

Cons:

لا شيء

2026-08-28 • via Nuitee
S
Stepan • family_with_children • ru
10
Отличное расположение
Pros:

Комфорт

2026-08-27 • via Nuitee
C
Claus • couple • th
9
Great hotel close to airport
Pros:

The Orchid Lounge option turned out to be an excellent choice. Location of hotel close to airport with speedy and professional transport to and from airport, excellent club lounge cocktail offering, both drinks and snacks, including a welcome drink of choice. Broad selection and quality at breakfast of both Asian and Western food and overall friendliness and service orientation of staff.

Cons:

Nothing all was perfect!

2026-08-25 • via Nuitee
K
Kylie • couple • au
10
High standard hotel close to the airport.
Pros:

We were looking for a nice hotel close to the airport for an early flight. Pleasantly surprised, comfy bed, attentive staff and great room service.

Cons:

Despite us only staying one night they still wanted a security deposit.

2026-08-18 • via Nuitee
G
Geoff • solo_traveller • au
2
Try somewhere else if you want somewhere nice to stay
Pros:

Nothing

Cons:

I had to change rooms due to a blocked toilet on arrival.
Also had no hot water in the morning for a shower.

2026-08-15 • via Nuitee
Y
Yoshitaka • solo_traveller • jp
6
2026-08-14 • via Nuitee
M
Mathias Remme • solo_traveller • no
10
Pros:

Really nice hotel, kind and helpful staff. Perfect if you just need a couple of days to relax while in hotel chi minh

2026-08-13 • via Nuitee
R
Roger • solo_traveller • gb
9
One luxurious night in HCMC before flying home.
Pros:

Amazing stay, the hotel had everything. Excellent breakfast, nice pool. Had a gym and steam room. Turn down service. Cocktails (free) in the evening.Good location for shopping.

Cons:

Nothing comes to mind.

2026-08-12 • via Nuitee
G
Gabby • solo_traveller • au
6
Only one night stay but I didn’t get the balcony room that I booked.
Pros:

Good location close to the airport

Cons:

I especially chose this hotel for the room with a balcony. When I arrived they told me they had no room with a balcony and upgraded me - but the upgrade had no balcony! This was not what I booked.
The room was stifling hot when i arrived - the air conditioner should have been turned on.

2026-07-23 • via Nuitee
W
Ward • family_with_children • be
7
2026-07-21 • via Nuitee
L
Linh • solo_traveller • gb
8
Stopover
Pros:

The location close to the airport and good sound proof.

Cons:

The carpet

2026-07-21 • via Nuitee
M
Martine • couple • au
10
Absolutely perfect hotel near the airport for a bit of indulgence and pampering!
Pros:

Super comfortable enormous bed, beautiful pool, delicious food and professional friendly staff. Location excellent for early morning flight. Easy 15 minute GRAB ride to airport about 80,000 dong.

Cons:

Nothing

2026-07-12 • via Nuitee
L
Leah • couple • au
10
2026-07-11 • via Nuitee
N
Ngoc Minh • couple • vn
9
2026-07-11 • via Nuitee
N
Ngoc Minh • solo_traveller • vn
9
2026-07-11 • via Nuitee
X
Xiaoli • extended_group • cn
10
2026-07-07 • via Nuitee
B
Barbara Mai Lan • family_with_children • it
8
2026-07-07 • via Nuitee