Garden Plaza Saigon - Formerly PARKROYAL Saigon

Hotels
•
Parkroyal Hotels & Resorts
8.6 (558 reviews)
309B-311 Nguyen Van Troi, Tan Son Hoa Ward , Ho Chi Minh City , vn
+84 28 3842 1111

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good breakfast
Convenient location
Spacious rooms
Cons:
Dated gym equipment
Minor issues with cleanliness
Room furniture needs updates

Categories

Cleanliness
8.15
Some reviews mentioned cleanliness positively, while others noted it was standard but mentions of dated equipment and not fully clean kitchen areas suggest a need for improvement.
Service
8.95
Many reviews highlighted friendly and helpful staff across various areas of the hotel, contributing to a positive service experience.
Location
8.65
The hotel’s proximity to the airport was frequently mentioned as a strong point, making it a convenient choice.
Room Quality
8.45
Rooms were noted as spacious and comfortable but some reviews indicated they could be updated or were showing some age.
Amenities
8.55
Amenities received good feedback, though some noted that equipment like gym machines seemed dated.
Value for Money
8.75
Reviewers generally felt they received good value for the price, especially considering the services offered.
Food and Beverage
8.85
Breakfast and dining experiences were frequently praised, indicating high satisfaction with food offerings.
Overall Experience
8.45
The overall guest experience was generally positive, with a few comments about specific areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:45

Property Description

Modern Rooms with Amenities
Parkroyal Saigon offers modern, air-conditioned rooms with cable TV, minibar, and free WiFi. Guests can unwind in the private bathroom with a shower and bath, or enjoy a hot beverage from the tea/coffee maker.

Relaxation and Recreation
Guests can rejuvenate at the fitness centre, outdoor pool, steam bath, or with a massage. The hotel also provides a 24-hour front desk for convenience.

Dining and Entertainment
Indulge in local and international dishes at Garden Brasserie, or savor snacks and cocktails at the Lobby Lounge and Lotus Bar.

Book your stay at Parkroyal Saigon for a perfect blend of comfort and convenience.

Important information:

Payment must be made with the guests' own credit card. The usage of a credit card with a name other than the guest checking in is not accepted at this property.

The credit card used upon booking, along with a photo identification, must be presented at the front desk upon check-in.

Please note that your credit card may be pre-authorized any time after booking for guarantee purposes.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 542,000 per person per night when using an existing bed.
    People no matter the age stay for VND 870,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 558 reviews
Cleanliness: 8.15
Service: 8.95
Location: 8.65
Room Quality: 8.45
Amenities: 8.55
Value for Money: 8.75
Food and Beverage: 8.85
Overall Experience: 8.45
G
Gabby • solo_traveller • au
6
Only one night stay but I didn’t get the balcony room that I booked.
Pros:

Good location close to the airport

Cons:

I especially chose this hotel for the room with a balcony. When I arrived they told me they had no room with a balcony and upgraded me - but the upgrade had no balcony! This was not what I booked.
The room was stifling hot when i arrived - the air conditioner should have been turned on.

2026-07-23 • via Nuitee
L
Linh • solo_traveller • gb
8
Stopover
Pros:

The location close to the airport and good sound proof.

Cons:

The carpet

2026-07-21 • via Nuitee
W
Ward • family_with_children • be
7
2026-07-21 • via Nuitee
M
Martine • couple • au
10
Absolutely perfect hotel near the airport for a bit of indulgence and pampering!
Pros:

Super comfortable enormous bed, beautiful pool, delicious food and professional friendly staff. Location excellent for early morning flight. Easy 15 minute GRAB ride to airport about 80,000 dong.

Cons:

Nothing

2026-07-12 • via Nuitee
N
Ngoc Minh • couple • vn
9
2026-07-11 • via Nuitee
N
Ngoc Minh • solo_traveller • vn
9
2026-07-11 • via Nuitee
L
Leah • couple • au
10
2026-07-11 • via Nuitee
X
Xiaoli • extended_group • cn
10
2026-07-07 • via Nuitee
B
Barbara Mai Lan • family_with_children • it
8
2026-07-07 • via Nuitee
R
Ryo • solo_traveller • jp
10
2026-07-05 • via Nuitee
P
Punitkumar Nagar • solo_traveller • de
9
2026-07-03 • via Nuitee
Y
Yannick • solo_traveller • fr
5
2026-06-29 • via Nuitee
S
Szu Yu • family_with_children • tw
10
2026-06-28 • via Nuitee
C
CHUNGMING • solo_traveller • tw
10
2026-06-18 • via Nuitee
S
Stephanie • solo_traveller • us
4
Not great
Pros:

Very close to the airport

Cons:

A bit dirty and super dated property

2026-06-15 • via Nuitee
R
Rosemary • solo_traveller • au
8
2026-06-09 • via Nuitee
I
ishikawa • extended_group • jp
10
スタッフのサービス
2026-06-08 • via Nuitee
H
Huong • couple • vn
8
2026-06-08 • via Nuitee
H
Huong • couple • vn
8
2026-06-08 • via Nuitee
G
Grant • extended_group • au
8
Pros:

Great choice good quality

2026-06-05 • via Nuitee