Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Attentive staff
Spacious rooms
Excellent breakfast
Cons:
Cleanliness issues
High spa costs
Noise disturbances

Categories

Cleanliness
7.75
Some issues mentioned regarding cleanliness.
Service
9.25
Most reviews highlight attentive and helpful staff.
Location
8.25
Convenient for visiting Matera but slightly far from the center.
Room Quality
8.75
Spacious and comfortable rooms as per the reviews.
Amenities
8.25
Good amenities; however, the spa access is costly.
Value for Money
7.75
Some feel the pricing is high given certain negative experiences.
Food and Beverage
9.25
Breakfast and dining experiences were consistently praised.
Overall Experience
8.75
Generally positive experiences overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:25

Property Description

Luxurious Amenities

UNAHOTELS MH Matera offers an array of luxurious amenities including indoor and outdoor pools, a fully-equipped gym, and complimentary parking. The wellness centre boasts a sauna, Turkish bath, and relaxation area for ultimate rejuvenation.

Elegant Accommodations

Experience comfort in the functional rooms equipped with free WiFi, air conditioning, and a tea/coffee maker. Upgrade to rooms with extra space and a satellite TV for added luxury during your stay.

Delightful Dining Options

Indulge in delicious regional and international dishes at La Piazzetta restaurant, open for breakfast, lunch, and dinner. For quick bites and travel essentials, visit the Pavillion Pantry store on-site.

Book your stay at UNAHOTELS MH Matera for a truly unforgettable experience.

Important information:

Please note availability of poolside sunbeds is not guaranteed. Sun beds can be booked at the wellness center. The outdoor pool is open only from 16 June until September.

Children under 16 years of age are not allowed in the wellness center.

Drinks and food are not allowed by the outdoor pool.

Small pets are allowed, with a extra charge and only in dedicated rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Sep 6, 2026 until Wed, Jun 2, 2027
Swimming pool: Closed from Sun, Sep 6, 2026 until Wed, Jun 2, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 4 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2577 reviews
Cleanliness: 7.75
Service: 9.25
Location: 8.25
Room Quality: 8.75
Amenities: 8.25
Value for Money: 7.75
Food and Beverage: 9.25
Overall Experience: 8.75
Éric couple fr
8
Hôtel moderne propre à quelques minutes de Mateira.
Pros:

Au calme à quelques minutes de voiture de Matera. Hôtel moderne et propre. Chambres spacieuses. Parking gratuit dans l’enceinte de l’hôtel.

Cons:

Mettre un bonnet pour se baigner dans la piscine. Le petit déjeuner convient pour un séjour très court.

2026-07-04 via Nuitee
C
Claudia solo_traveller it
8
Pros:

L'organizzazione della struttura, personale accogliente.

Cons:

il rapporto qualità prezzo

2026-07-04 via Nuitee
F
Fabrizio solo_traveller it
10
Pros:

Tutto bellissimo.

Cons:

Unica cosa che consiglio è per la pulizia tenere anche i terrazzi puliti con le sedie. Per resto tutto super!

2026-07-03 via Nuitee
F
Fabrice couple fr
6
Cons:

Manqué de charme
Restaurant à fuir, très chers pour ce qui est servi et attente trop longue entre les plats, une déception.

2026-07-03 via Nuitee
M
Michele solo_traveller it
7
Pros:

La cosa che ci è piaciuta di più è stata la stanza sia per le dimensioni sia per la presenza di un ampio guardaroba. Anche il ristorante con un ampia carta dei vini ci è sembrato all'altezza.

Cons:

La cosa che non ci è piaciuta affatto è la posizione, infatti l'albergo è situato nell"estrema periferia di matera in mezzo a un area artigianale e commerciale. Senza auto diventa molto scomodo raggiungere il centro di Matera.

2026-07-02 via Nuitee
S
Susanne solo_traveller de
10
Pros:

Das Hotel ist weiter zu empfehlen.
Sauber, freundliches Personal, sehr gutes Frühstück.
Schöner großer Pool

Cons:

Die Poolbar ist sehr teuer.
Wie in Italien üblich muss man eine Badekappe aufsetzen.
Es gibt kein Shuttlebus nach Matera Sassi. Taxi kostet 30€

2026-07-02 via Nuitee
G
Grazia solo_traveller it
9
Demotivata solo dallo staff in piscina, ma ci tornerò.
Pros:

-La cucina senza ombra di dubbio.
Si mangia veramente bene e i sapori li senti subito.

-La pulizia in generale. La camera e gli ambienti in comune pulitissimi e curati.

- Le ragazze della reception.

- Lo staff in sala.

Cons:

Mi è dispiaciuto essere stata richiamata più volte dallo staff della piscina per il braccialetto.

Premetto che ero ignara del fatto che per ogni accesso bisognasse passare dalla SPA. Non era assolutamente mia intenzione fare la furba: mentre ero in acqua, un addetto mi ha avvisata e gli ho detto che ci sarei andata dopo il bagno, mi sembrava poco adeguato presentarmi lì con il costume bagnato. Dopo pochi minuti è arrivato un secondo addetto a sollecitarmi di nuovo. Con l’ansia addosso sono stata in piscina, ma che cazzo!
La politica di accesso alla piscina, in ogni caso, non è chiara. Il braccialetto lo avevo preso il giorno prima, sempre dopo essere stata richiamata. Il secondo giorno lo avevo ancora al polso, ma ne serviva uno nuovo, e ogni volta il cliente che alloggia deve fare tutto questo giro. Non sarebbe più opportuno e sensato consegnarlo al momento della prenotazione o al check-in?

Questo continuo andare avanti e indietro mi ha messa a disagio, quasi come una bambina all'asilo, ed è stato imbarazzante. Quando vado in una struttura pago sempre quanto dovuto senza battere ciglio, perché ne ho rispetto.
Tutta questa situazione mi ha demotivata dal fare il percorso SPA. Mi sentivo costantemente controllata, mentre avevo solo bisogno di relax, senza pensieri e senza tensioni.

2026-07-02 via Nuitee
D
DAN couple us
8
Pleasant
Pros:

The breakfast was average but O.K..The room was pleasant and very clean,but I didn't particularly like the decor.The location was good,and the parking facilities were very good.

Cons:

The ironing room was terrible.A very old appliance that didn't work well ..and you have to pay for using it.The constant weddings and parties.The different things that were left all over,like scaffolding and other items that should be kept out of sight.

2026-07-02 via Nuitee
A
Anne-Marie couple ch
8
Perfekt für einen Matera Besuch
Pros:

Essen, Personal, Palmen,

Cons:

Frühstückbrot bestand aus 2 versch Toast u einem mittelprächtigen Brot. Ausserdem keine Möglichkeit draussen zu frühstücken

2026-07-01 via Nuitee
S
Sally solo_traveller gb
10
Wonderful would come back
Pros:

Pool area right on the sea amazing never felt too over crowded

Cons:

Music on site

2026-07-01 via Nuitee
S
Sally couple gb
8
Hotel is outside Matera a car is a must for this hotel would be happy to return and recommend
Pros:

Car parking, good pool breakfast good staff at breakfast very friendly

Cons:

2 events took place which was very noisy this should reflect the price when booking no sleep that night

2026-07-01 via Nuitee
S
Slavica extended_group fr
7
Correct
Pros:

lits confortables
Pratique d’accès depuis l’autoroute, prêt de Matera
Beau jardin

Cons:

fermeture de la piscine trop tôt ainsi que l’accès au jardin (très beau) fermé tôt (probablement à cause d’un mariage organisé dans une salle de l’hôtel, pénalisant les hôtes de l’hôtel).
Équipements de la salle de bain gagneraient à être modernisés.
Jus de fruit au petit déjeuner pas digne de ce nom.

2026-06-30 via Nuitee
E
elcorazz extended_group it
9
Tutto bene e comodo
Pros:

La struttura è comoda, moderna, molto bella da vedere soprattutto gli interni. Fuori dal centro, che si raggiunge però velocemente, bella struttura modernissima, sicuramente adatta per convegni ma anche per vacanza. Colazione molto buona. Acqua complimentary il primo giorno, possibilità di farsi un caffè, tè o altro. Parcheggio non grandissimo. Tante colonnine per le EV.

Cons:

Se non si hanno asciugamani, cuffie, ciabatte etc, per l'accesso alla piscina esterna si paga tutto: 3€ per ogni cosa. I distributori di bibite e snack non sembrano funzionare benissimo. La camera è pulita ma il pavimento andrebbe lavato meglio

2026-06-29 via Nuitee
J
janina couple it
9
Gentilezza e cortesia . Servizi di qualità
Cons:

La colazione poteva essere migliore. Non amo il caffè o cappuccino della macchinetta

2026-06-29 via Nuitee
F
fabio solo_traveller it
10
2026-06-28 via Nuitee
N
NICOLAS couple cl
10
2026-06-28 via Nuitee
G
Giuseppe solo_traveller it
10
2026-06-27 via Nuitee
H
Halina, Tadeusz couple pl
9
2026-06-24 via Nuitee
M
Marjolein couple nl
1
Aweful/ afschuwelijk
Cons:

De kamers waren ronduit onhygiënisch. Bij binnenkomst zat er een vieze pleister op de douchevloer. Het balkon was smerig met insecten en heel veel vogelpoep. Ook op de ramen. Lang niet schoongemaakt. Daarnaast was er een renovatie gaande met een hoop lawaai. Het ‘prachtige zwembad met balinese bedden’ was gesloten en ook bij het gewone zwembad (muts verplicht! 3 euro pp) waren ze druk bezig met werkzaamheden. Het ontbijt werd niet in het restaurant geserveerd, maar in een lelijke en ongezellige conferentiezaal. We hebben een officiële klacht ingediend, maar het hotel wil op geen enkele manier ook maar iets tegemoet komen. Ook aan de receptie haalde het personeel gewoon de schouders op toen we aangaven niet tevreden te zijn. Absoluut niet 4 sterren waardig en absoluut geen aanrader! Voor dat geld en een 4 sterren hotel mag je echt meer verwachten. (Overigens was het eten in het restaurant wel goed)

2026-06-23 via Nuitee
S
Salvo solo_traveller it
10
2026-06-22 via Nuitee