Hotel Universal Port

Hotels
8.9 (8994 reviews)
Konohana-ku Sakurajima 1-1-111 , Osaka , jp
+81 50-1792-7748

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Cleanliness
Great Service
Excellent Location
Spacious Rooms
Cons:
Slow coin-operated dryer
Service at front desk mentioned negatively
Unpleasant smell upon entering room

Categories

Cleanliness
8.75
Many reviews praised the cleanliness of the hotel, indicating it was well-kept and presented.
Service
9.22
Multiple reviews highlighted the kindness and professionalism of the staff, suggesting excellent service.
Location
9.45
Numerous mentions of the hotel's close proximity to Universal Studios and other attractions.
Room Quality
8.9
Rooms were described as spacious and modern, suitable for families.
Amenities
8.24
Some amenities were mentioned positively, but there were hints that more could enhance the experience.
Value for Money
8.7
General sense of good value given the services and location, though without specific details.
Food and Beverage
8.75
The buffet received praise, though there were suggestions for improvement tailored to diverse tastes.
Overall Experience
9.22
Overall sentiment from reviews indicates a highly positive experience, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:10

Property Description

Convenient Location near Attractions
Hotel Universal Port is ideally situated just a 4-minute walk from Universal Studios Japan and a short drive from other major attractions in Osaka.

Comfortable Rooms with Modern Amenities
The guest rooms at Hotel Universal Port offer a perfect blend of comfort and convenience with features like free WiFi, air conditioning, flat-screen TVs, and well-equipped bathrooms.

Delicious Dining Options and Services
Indulge in a variety of buffet dishes at Restaurant Port Dining Rico Rico for breakfast. Additionally, take advantage of laundry services, luggage storage, and a 24-hour front desk for a hassle-free stay.

Ready to experience the perfect combination of convenience and comfort? Book your stay at Hotel Universal Port now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

8.9
Based on 8994 reviews
Cleanliness: 8.75
Service: 9.22
Location: 9.45
Room Quality: 8.9
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.22
上野 • family_with_children • jp
10
2026-07-25 • via Nuitee
Y
Yukita • solo_traveller • jp
10
2026-07-25 • via Nuitee
T
Tomio • couple • jp
10
2026-07-25 • via Nuitee
F
Flavia Satiko • solo_traveller • br
10
2026-07-25 • via Nuitee
C
Clerc • solo_traveller • ch
9
Pros:

Sehr nahe an den Universal Studios. Grosse familienfreundliche Zimmer, grosse saubere Badezimmer, sehr angenehmes Personal. Herzlichen Dank.

2026-07-25 • via Nuitee
M
Mahmuda • solo_traveller • bd
9
Pros:

Good

Cons:

Staff's attitude

2026-07-25 • via Nuitee
M
Miyuki • extended_group • jp
10
2026-07-24 • via Nuitee
L
lin228 • family_with_children • tw
10
很棒的住宿體驗！
Pros:

飯店就是離環球影城很近，大概就走個5-10分鐘，很方便，房間空間很大，乾淨、隔音好，沒有什麼奇怪的味道，整體感覺非常的舒服，有一扇大窗戶，看出去就是環球影城、海港，天氣好、感覺相當明亮！

Cons:

樓下沒有便利商店！

2026-07-24 • via Nuitee
S
sakusaku • solo_traveller • jp
6
Pros:

近くて良かった

Cons:

普通のホテルだった

2026-07-24 • via Nuitee
K
Kuroiwa • solo_traveller • jp
10
2026-07-24 • via Nuitee
タカギ • family_with_children • jp
10
まぁまぁよかったです
Pros:

ご飯の食べる場所が良かったかな

Cons:

部屋がユニバーサル側だったらもっとよかったかな

2026-07-24 • via Nuitee
尚代 • family_with_children • jp
7
◯
Pros:

スーツケースを入れるロッカーがあったので、助かりました。

Cons:

朝バイキングをもう少し、欲しかったです。

2026-07-24 • via Nuitee
H
Helene • family_with_children • no
8
Pros:

Rent! Hyggelig personale. Rett ved Universal studio parken!

2026-07-24 • via Nuitee
H
hiroyuki • extended_group • jp
10
2026-07-23 • via Nuitee
S
Saeko • couple • jp
8
良かった
Pros:

お風呂、朝食

Cons:

スタッフの対応がやや…

2026-07-23 • via Nuitee
N
NAOKO • couple • jp
10
2026-07-23 • via Nuitee
尚 • solo_traveller • jp
10
2026-07-23 • via Nuitee
久下 • couple • jp
10
2026-07-23 • via Nuitee
R
Raikhan • couple • kz
10
I would choose the hotel again and recommend it to my family and friends.
Pros:

Location is the best. Near the station, near the Universal park, near the Universal city walk with shops and restaurants. All max 5 mins walk. The staff was really helpful. The hotel has all the necessary services.

Cons:

The aquarium at the reception was off.

2026-07-23 • via Nuitee
K
Kishimoto • family_with_children • jp
10
2026-07-23 • via Nuitee