Hotel Universal Port

Hotels
8.9 (8711 reviews)
Konohana-ku Sakurajima 1-1-111 , Osaka , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Safety deposit box
Facilities for disabled guests
Massage services
Currency exchange
See all facilities

Review Highlights

Pros:
Cleanliness
Great Service
Excellent Location
Spacious Rooms
Cons:
Slow coin-operated dryer
Service at front desk mentioned negatively
Unpleasant smell upon entering room

Categories

Cleanliness
8.75
Many reviews praised the cleanliness of the hotel, indicating it was well-kept and presented.
Service
9.22
Multiple reviews highlighted the kindness and professionalism of the staff, suggesting excellent service.
Location
9.45
Numerous mentions of the hotel's close proximity to Universal Studios and other attractions.
Room Quality
8.9
Rooms were described as spacious and modern, suitable for families.
Amenities
8.24
Some amenities were mentioned positively, but there were hints that more could enhance the experience.
Value for Money
8.7
General sense of good value given the services and location, though without specific details.
Food and Beverage
8.75
The buffet received praise, though there were suggestions for improvement tailored to diverse tastes.
Overall Experience
9.22
Overall sentiment from reviews indicates a highly positive experience, with many guests expressing satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:10

Property Description

Convenient Location near Attractions
Hotel Universal Port is ideally situated just a 4-minute walk from Universal Studios Japan and a short drive from other major attractions in Osaka.

Comfortable Rooms with Modern Amenities
The guest rooms at Hotel Universal Port offer a perfect blend of comfort and convenience with features like free WiFi, air conditioning, flat-screen TVs, and well-equipped bathrooms.

Delicious Dining Options and Services
Indulge in a variety of buffet dishes at Restaurant Port Dining Rico Rico for breakfast. Additionally, take advantage of laundry services, luggage storage, and a 24-hour front desk for a hassle-free stay.

Ready to experience the perfect combination of convenience and comfort? Book your stay at Hotel Universal Port now!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ITM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 3000 per day.

Location

Guest Reviews

8.9
Based on 8711 reviews
Cleanliness: 8.75
Service: 9.22
Location: 9.45
Room Quality: 8.9
Amenities: 8.24
Value for Money: 8.7
Food and Beverage: 8.75
Overall Experience: 9.22
N
Nadia • couple • es
10
2026-06-13 • via Nuitee
L
Linh • family_with_children • au
10
Pros:

Great good location and atmosphere. Great staffs, nice decoration!

Cons:

Bins in the room are too small

2026-06-13 • via Nuitee
E
Etsuko • solo_traveller • jp
7
2026-06-13 • via Nuitee
H
hashizume • family_with_children • jp
10
2026-06-13 • via Nuitee
K
Kurniadi • family_with_children • id
9
2026-06-13 • via Nuitee
Y
YuChin • family_with_children • tw
10
Pros:

一切都很棒，離環球以及車站都很近

Cons:

無

2026-06-13 • via Nuitee
C
CLAUDIA • family_with_children • be
8
Nice Family Hotel near Universal Studios
Pros:

Location next to Universal Studios

2026-06-13 • via Nuitee
R
RIE • family_with_children • jp
8
Pros:

ロケーション
ベッド

Cons:

朝食のデザートが少ない

2026-06-13 • via Nuitee
N
Nakamura • couple • jp
8
2026-06-13 • via Nuitee
ひまわり🌻 • solo_traveller • jp
10
めちゃくちゃ良かった
Pros:

ユニバからめちゃくちゃ近いし、チェックイン前でも荷物預かってくれる際、コインロッカーを貸していぢけるしとても良かったです。従業員の方がとても優しく接してくれました。子どもが誕生日だったのでバースデーカードもプレゼントしてくれたりとても良かったです😊

Cons:

良くなかった点は‥特にない

2026-06-13 • via Nuitee
T
TOMOHIKO • couple • jp
9
お世話になりました。
Pros:

朝食が美味しかった。

Cons:

無料のミネラルウォーターがなかった。

2026-06-13 • via Nuitee
A
Ana Victoria • solo_traveller • mx
10
Pros:

Excelente ubicación! El personal muy amable, la decoración maravilló a mis niños. El desayuno delicioso.

2026-06-12 • via Nuitee
G
garcia • solo_traveller • mx
10
2026-06-12 • via Nuitee
N
Nakase • family_with_children • jp
9
2026-06-12 • via Nuitee
K
KOIKE • couple • jp
10
最高
Pros:

清潔だし値段の割に部屋がとても広かった
チェックアウトを少しすぎても厳しくなく助かった

Cons:

特になし

2026-06-12 • via Nuitee
A
Alvin • family_with_children • tw
10
2026-06-12 • via Nuitee
R
REINA • couple • jp
10
最高でした！
Pros:

スタッフが親切
部屋が綺麗

Cons:

なし

2026-06-12 • via Nuitee
M
MASAHITO • family_with_children • jp
10
2026-06-12 • via Nuitee
阪井 • couple • jp
9
2026-06-12 • via Nuitee
A
AYANO • extended_group • jp
6
ユニバーサルが近い点ではいいです
2026-06-11 • via Nuitee