The Point Hotel & Suites

Hotels
•
Independent
8 (162 reviews)
7389 Universal Blvd, Orlando, Florida, 32819 , Orlando , US
1-407-956-2000

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Children allowed

Facilities

Fitness facilities
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
ATM/banking
See all facilities

Review Highlights

Pros:
Friendly and attentive staff
Great location near attractions
Cons:
Cleanliness issues in rooms
Hidden costs and unclear parking situation

Categories

Cleanliness
6.96
Multiple reviews mentioned cleanliness issues, including hair left in the shower and mold, resulting in a lower score.
Service
8.43
Generally positive comments about staff being friendly and attentive, despite some service communication issues.
Location
8.97
The location received high praise, particularly its proximity to attractions like Universal Studios.
Room Quality
7.92
Rooms were described as comfortable and spacious, though some noted they were dated.
Amenities
7.95
Amenities were well-liked, especially the pool, but issues with the kitchen sink drain affected the score.
Value for Money
7.91
Mixed reviews regarding additional fees offsetting the perceived value, but still considered decent for the area.
Food and Beverage
7.46
Breakfast not included has been noted as a downside compared to other hotels.
Overall Experience
8.43
Despite some issues, the overall experience was positive and many would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:20

Property Description

Recreational Amenities:
The Point Hotel & Suites features an inviting outdoor pool, relaxing spa tub, and a modern fitness center for your leisure.

Dining Experience:
Savor American cuisine at the poolside Cabana Bar and Grill, offering a pool view and a bar/lounge. Don't miss out on the room service and poolside bar.

Featured Amenities:
Amenities include a business center, express check-out, and free newspapers. With complimentary Wi-Fi and free self-parking, your comfort is our priority.

To experience these exceptional features and more, book your stay at The Point Hotel & Suites now.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    No pets

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8
Based on 162 reviews
Cleanliness: 6.96
Service: 8.43
Location: 8.97
Room Quality: 7.92
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 8.43
C
Castro • solo_traveller • br
9
Pros:

Localização

Cons:

Travesseiros e pouco espaço de armários ( gavetas) para guardar roupas e pertences.

2026-05-26 • via Nuitee
W
Willian • family_with_children • br
9
Muito bom. Voltaríamos a nos hospedar.
Pros:

A localização é muito boa, principalmente em relação aos parques da Universal. Em menos de 10 minutos, você está no estacionamento dos parques. O quarto é confortável, com uma cama king boa. Banheiro espaçoso. Cozinha funcional com vários utensílios. Comunicação muito boa com o anfitrião.

Cons:

Algumas louças estavam com um pouco de sujeira quando chegamos. Ficamos vários dias e foi deixado pouco papel higiênico e toalha de papel na cozinha. Nós mesmos precisamos comprar mais. Não é nada crítico, mas são detalhes que fazem a diferença na experiência dos hóspedes, pra não terem que se preocupar em ir atrás dessas coisas.

2026-05-11 • via Nuitee
P
pedro • solo_traveller • br
10
2026-05-10 • via Nuitee
E
Evelyn • couple • us
6
2026-04-18 • via Nuitee
J
Joseph • extended_group • au
10
2026-04-05 • via Nuitee
D
Deborah • couple • gb
10
Great location! Great host!! Great stay!
Pros:

Location was great, close to Universal Resort, you could walk but it would be too much in the heat. Close to major road links making it an easy to drive to all parks and attractions. The location is close to everything but is still quiet enough to enjoy a peaceful relax away from the hustle and bustle.The host was/is brilliant and the communication was great. Ranaldo is a very attentive host and always responds to any query we may have. Excellent value. This is our second stay with Ronaldo and we have already booked our third. This time we are introducing family to the apartments.

Cons:

I really can't think of anything I didn't like. I would say the parking can get very busy but we were never unable to find a parking spot.

2026-03-16 • via Nuitee
F
Fábio Jean Goulart • couple • br
10
Perfect
Pros:

I had a great stay at this apartment in Orlando. The location is excellent, very close to the International Outlet and just a short drive from many attractions, restaurants, and shopping areas. Everything you might need during your stay is nearby, which makes it very convenient.

The apartment itself was comfortable, clean, and well organized. It had everything needed for a pleasant stay and felt very welcoming.

I would also like to highlight the reception service, which was always very helpful and friendly. A special thanks to Ronaldo, who was extremely attentive and always responded very quickly whenever we had a question or needed assistance. His support made the experience even better.

Overall, it was a very pleasant stay and I would definitely recommend this place to anyone visiting Orlando.

2026-03-07 • via Nuitee
K
KATTY • family_with_children • ec
10
Volvería al mismo lugar
Pros:

Muy cómodo, limpio, tiene todo lo que necesitas

Cons:

Nada

2026-01-19 • via Nuitee
G
Ginette • extended_group • us
10
Pros:

La ubicación es excelente 👌

2026-01-05 • via Nuitee
J
JONATHAN • couple • gb
4
Really disappointed ☹️ as we have stayed here four times in the last 18 months
Pros:

Location and staff were excellent

Cons:

Room 705H is not luxury as advertised. It needs properly cleaned and could do with being redecorated. As it wasn’t part of the Pointe Hotel the room wasn’t serviced during our two week stay!!!!!!!! NO clean towels,no clean sheets!!!!!!!! and we had to purchase our own toilet paper!!!!!!!!!

2025-12-16 • via Nuitee
D
Deborah • couple • gb
9
Good value, great location, attentive host.
Pros:

The apartment was equipped with everything we needed. The cost was great value for the accommodation. Communication was excellent. The location was amazing, walking distance to I-Drive, TJ Maxx, Burlingtons, lots of restaurants and (although a long walk) Premium outlet mall. There is a bar by the pool which had reasonably priced food and drink, which we used on a couple of occasions. We could watch Disney fireworks the balcony. Everything was in working order. Absolutely no issues at all. We are returning soon to one of the hosts other apartments as this one isn't available for our next stay, but we are sure it will be just as good. The little amount of contact we had with staff at the hotel was good. TIP- you can walk to Universal orlando but if you walk to Dockside or Surfside you can get on the resort bus and head to any of the parks from there.

2025-12-06 • via Nuitee
L
Lucas • couple • br
10
2025-10-27 • via Nuitee
N
Natasha
10
Pros:

Room was clean, plenty of room, easy access and friendly staff.

2025-10-09 • via Nuitee
M
Miriam
10
Pros:

Excellent and very nice communication.

2025-10-07 • via Nuitee
K
Katie • family
10
Pros:

Perfect location to nearby theme parks. The room was clean and staff were so helpful. Will definitely stay again!

2025-10-06 • via Nuitee
S
sandra • family
8
Pros:

Stayed here 14 years ago!! Good to be back very quiet pool was great walkable to universal no concerns would highly recommend 👍

2025-10-04 • via Nuitee
Y
Yanet • family
10
Pros:

shopping near by. Neighborhood very nice

2025-10-01 • via Nuitee
V
Victoria
10
Pros:

Very nice room and staff

2025-09-25 • via Nuitee
A
Alexis
10
Pros:

Room looked just like the photos online. Very comfortable and clean.

2025-09-23 • via Nuitee
S
Steven
4
Not a great place to stay
Pros:

AC vent rattled, ask to fix, never came. Hidden resort fees, not a resort. Outside doors were damaged or locked. Parking has no lighting.
Room was clean enough but far from perfect. Room is quite dated.
Will not stay again.

2025-09-18 • via Nuitee