Grand Hyatt San Antonio River Walk

Hotels
•
Hyatt
8.7 (983 reviews)
600 East Market , San Antonio , US
+1 210-224-1234

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Cons:
Low shower pressure
Room service options were limited
Elevator issues

Categories

Cleanliness
8.66
Clean and nice with beautiful views, standard quality for this hotel tier.
Service
9.13
Very friendly and professional staff, with notable mentions of helpful valet and front desk.
Location
9.17
Excellent location near the River Walk, close to attractions.
Room Quality
8.12
Rooms good but reported issues with shower pressure, renovation needed.
Amenities
8.65
Good amenities including a pool and gym, standard quality for this hotel tier.
Value for Money
8.61
Luxury hotel rates with premium offerings, meets expectations.
Food and Beverage
8.66
Good food options but room service could be improved.
Overall Experience
8.63
Overall a lovely stay with minor inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:59

Property Description

Luxurious Accommodations

Experience the ultimate comfort at Grand Hyatt San Antonio River Walk with elegant rooms featuring modern amenities, plush bathrobes, and stunning views of the city. Relax in style and indulge in a restful stay.

Exceptional Dining Options

Enjoy a culinary journey at our diverse downtown restaurants where each child dines for free with an adult entrée purchase. From gourmet meals at Ruth’s Chris Steak House to energizing cocktails at Bar Rojo, savor a variety of flavors during your stay.

Prime Location and Facilities

Situated on the iconic San Antonio River Walk, our hotel offers easy access to popular attractions like the Alamo and the Convention Center. Unwind by the outdoor heated pool, stay active at the fitness center, and take advantage of convenient services like valet parking and free WiFi.

Book now for an unforgettable stay at Grand Hyatt San Antonio River Walk and create lasting memories with your loved ones.

Important information:

For rates with breakfast included, please note that it is for 2 adults. Additional charges apply for additional guests.

This hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.7
Based on 983 reviews
Cleanliness: 8.66
Service: 9.13
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 8.66
Overall Experience: 8.63
R
Raul • couple • us
7
2026-10-12 • via Nuitee
M
Macarthur • solo_traveller • us
10
Pros:

Everyone from the staff to the valet was very great service.

Cons:

If the restaurants in the hotel were less pricey.

2026-10-12 • via Nuitee
J
Jordan • couple • us
5
Pros:

Location was great and staff were fantastic

Cons:

It was extraordinarily expensive for a fairly standard hotel room and the parking price is so high. Especially for a place where walking most places is required and the public parking is also insanely expensive.

2026-09-14 • via Nuitee
L
Leah • family_with_children • us
10
Will stay again for sure
Pros:

Location, cleanliness, staff

Cons:

Wish their breakfast didn’t change just because San Japan had a block reservation. Hyatt usually have a lot of selection on the buffet.

2026-09-11 • via Nuitee
L
Leah • family_with_children • us
10
2026-09-11 • via Nuitee
H
Herrera • solo_traveller • us
10
2026-09-09 • via Nuitee
R
Rosa • couple • us
10
Wonderful, I would stay there again.
Pros:

It was clean and beautiful architecture.

Cons:

Some of the doors were locked and we had to walk all the way around. Mostly due to safety.

2026-09-08 • via Nuitee
R
Rhonda • couple • us
10
2026-09-05 • via Nuitee
A
Arzola • couple • us
9
2026-09-04 • via Nuitee
O
oscar humberto • family_with_children • mx
8
booking telling something to the user and another thing to the hotel.
Pros:

Very professional front desk, they always tried to solve the problem created by BOOKING.

Cons:

I do not like BOOKING.com offering a better room, when I arrived the front desk, they do not know about this, my complain is not with the hotel; but with BOOKING, next time I will think again to use it.

2026-09-03 • via Nuitee
H
Herrera • solo_traveller • us
10
Pros:

Everything was just great no comments

Cons:

It met all my expectations

2026-09-03 • via Nuitee
K
Kristy • family_with_children • us
7
The property was in a great location and the lobby was beautiful. The rooms were small and the lighting was dim in both
Pros:

The property was beautiful and clean

Cons:

The lighting was very dim in the hallways and rooms

2026-08-27 • via Nuitee
A
Ana Cristina • solo_traveller • us
10
Great service, good food and amenities
Pros:

All amenities

2026-08-26 • via Nuitee
A
Aminata • solo_traveller • us
10
2026-08-24 • via Nuitee
P
Perim • solo_traveller • br
8
it was good
Pros:

staff, location,

Cons:

The shower in my hotel room didn’t seem to be working properly. Water was coming out of both the tub spout and the showerhead at the same time, and the water pressure from the showerhead was very low. It seemed like there may have been a clog or an issue with the diverter

2026-08-21 • via Nuitee
T
Teri • extended_group • us
9
2026-08-21 • via Nuitee
I
Istvan • couple • hu
10
2026-08-18 • via Nuitee
L
leoy750 • Business
10
Location at its best
Pros:

Great location to river walk and the Alamo. Staff at the hotel are great and responsive for your needs. The room was very clean and comfortable. Check in and check out was very easy.

2026-08-14 • via Tripadvisor
T
Tamara • family_with_children • us
6
room was already so expensive ...I was disappointed that I was charged parking/incidentals
Pros:

location

Cons:

high price to park
daily charge of $30 incidentals
fire alarm in the morning

2026-08-14 • via Nuitee
G
greciaf756 • Business
8
good experience
Pros:

The hotel was clean and overall fine. Some of the staff could be less rude, but that should not be held against them because overall they were nice.

2026-08-13 • via Tripadvisor