VIP Grand Lisboa Hotel & Spa

Hotels
VIP Hotels
7.9 (6142 reviews)
Av. 5 De Outubro 197 , Lisbon , pt

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with room maintenance
Inconsistent amenities

Categories

Cleanliness
7.48
Mixed reviews; cleanliness was praised but issues noted in some rooms.
Service
8.75
Staff were very friendly and attentive, enhancing the experience.
Location
8.49
Excellent location for accessibility and nearby attractions.
Room Quality
7.44
Several issues mentioned regarding bathroom functionality and comfort.
Amenities
7.47
Amenities received mixed reviews with some being good, others lacking.
Value for Money
7.93
General sentiment of fair pricing for the quality offered.
Food and Beverage
7.78
Breakfast received praise; other food options varied.
Overall Experience
7.85
Overall positive with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:53

Property Description

Modern Accommodation and Lavish Spa
Featuring Zen-inspired guest rooms and stylish bathrooms with rain showers, the VIP Grand offers a contemporary and luxurious stay.

Dining and Entertainment
Indulge in a variety of international and Portuguese dishes at the hotel’s restaurants, and sip on cocktails at the trendy bar for a delightful culinary experience.

Leisure Facilities
With a Fitness Centre open daily from 7am to 11pm, guests can stay active during their stay at the VIP Grand Lisboa Hotel & Spa.

Book your luxurious stay at the VIP Grand Lisboa Hotel & Spa, where modern design meets comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Wed, Mar 31, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Location

Guest Reviews

7.9
Based on 6142 reviews
Cleanliness: 7.48
Service: 8.75
Location: 8.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 7.93
Food and Beverage: 7.78
Overall Experience: 7.85
J
Jörg family_with_children de
10
2026-08-15 via Nuitee
P
Pietro Thuy family_with_children es
8
Guay
Pros:

Si

Cons:

No lo sé

2026-08-15 via Nuitee
M
Mariana couple pt
10
2026-08-15 via Nuitee
M
Mariana couple pt
10
2026-08-15 via Nuitee
J
John solo_traveller gb
7
Pros:

Near the Metro also close to the restaurants,

Cons:

For a 5 star hotel I would say it's not !! The rooms need some work on them !! Bath room grout black mold, big crack side of sink, Bed panel under window all lose

2026-08-15 via Nuitee
N
Nodira family_with_children se
9
I am greatly satisfied and the hotel exceeded my expectations.
Pros:

Breakfast was great, rooms were cleaned partially and sometimes I had to ask for complementaries, pool was great but maybe slightly small for families with kids.

Cons:

Spa wasn't fully working and closed too early.

2026-08-14 via Nuitee
P
Paulo family_with_children fr
7
Cours mais agréable « 3 nuits »
Pros:

Tout à été plutôt agréable .le personnel sympathique et au p’tit soin.

Cons:

Les voisins de chambre (au dessus de nous )car nous avons été dérangé par une famille très bruyante qui ne respectait pas le silences dans l’hôtel.

2026-08-14 via Nuitee
M
Miguel family_with_children ao
9
2026-08-14 via Nuitee
R
Ricardo family_with_children es
9
Excelente. La mejor opción de alojamiento en Lisboa
Pros:

Excelente hotel. Personal con un trato magnífico. Ubicado en zona con restaurantes y cerca de un centro comercial. Para moverse en Uber (muy baratos) es perfecto.

Cons:

Me gustó todo. Es la excelencia de un hotel.

2026-08-14 via Nuitee
K
Kevin couple fr
3
Médiocre
Pros:

Le petit déjeuner

Cons:

La qualité des matériaux, la Clim et le frigo qui ne rafraîchissent pas

2026-08-13 via Nuitee
J
Juan Carlos couple es
7
2026-08-13 via Nuitee
E
Elena solo_traveller be
7
Pros:

Grand hôtel 5 étoiles, très chic, allées très larges, beaucoup d' équipements inclus dans le prix ( piscine, spa, possibilité de massage sur réservation et prix à part) . Notre chambre avait un prix très attractif, et elle était très grande. Très central.

Cons:

La chambre commence à être un peu vieillotte et pas complètement entretenue. Mais ça reste un hôtel excellent surtout par rapport à son prix. Je retournerai.

2026-08-13 via Nuitee
K
Kevin family_with_children fr
3
Médiocre pour un 5 étoiles
Pros:

Le personnel et le petit déjeuner

Cons:

La qualité des équipements, tout était vieux.
La piscine catastrophique rien à voir avec les photos.
L’eau a 17 degrés, les transats tous cassés.
La salle de bain avec un carreau très dangereux notre fils c’est fait mal en allant dans la baignoire.
Des traces d’humidité de partout.

2026-08-13 via Nuitee
M
María Teresa solo_traveller es
10
Pros:

Situación, comodidad, trato personal, limpieza, calidad, parking...

2026-08-13 via Nuitee
B
Bar-Mor solo_traveller il
10
המיקום מצוין, הצוות נפלא יחסית לצוותי בית מלון בעולם, הבנין עצמו מפואר ונוח.
Pros:

ארוחה נפלאה ומגוונת.

Cons:

האינטרנט לא בתשלום. היחס של הצוות הוא נפלא. האירוח שם נותן הרגשת בית.

2026-08-12 via Nuitee
M
Mathieu family_with_children fr
5
Pros:

l'emplacement, le parking,

Cons:

les chambres ont besoin d'être rénovées, literie, moquette, salle de bain vétuste

2026-08-12 via Nuitee
Y
Yuran couple gb
10
2026-08-12 via Nuitee
O
Orlando solo_traveller es
7
Pros:

El staff amable! El desayuno muy rico, las habitaciones espaciosas el que quede cerca de la estación de tren y metro es un plus para moverte!

Cons:

Nos pareció que aunque tiene buenas instalaciones! Las habitacion que nos tocó se notaba un poco descuidada. Y con problemas en la ducha, nos cambiaron a otra habitación que aunque mejor! Igual se veía signos claros de desgaste

2026-08-12 via Nuitee
N
Niv couple il
8
2026-08-12 via Nuitee
B
Bianca solo_traveller nl
8
2026-08-12 via Nuitee