Grand Hotel Wagner

Sehr netter Empfang, obwohl die Fähre Verspätung hatte und ich relativ spät angekommen bin. Die Taschen wurden mir vom Portier abgenommen und auf das Zimmer gebracht. Das Zimmer ist sehr schön mit allem Komfort ausgestattet. Täglich gibt es eine Flasche Wasser auf das Haus. Es gibt zudem eine schöne Bar, einen gemütlichen TV-Raum, in dem ich die WM verfolgen konnte. Das Frühstück ist ausgezeichnet auf der wunderbaren Dachterrasse. Das Hotel ist zentral gelegen, man ist schnell in der Fußgängerzone und in der Innenstadt sowie am Hafen.

Everything was great with the hotel. Lobby was very nice. Hotel was very good and reasonably priced.

Gentilezza e colazione

The staff were very friendly and helpful. Breakfast was wonderful.

Everyone was very friendly and helpful.
Great location to escape the high temperature

Very helpful portering ,bar and reception staff. Comfortable bar area and excellent range of hot and cold food at breakfast. The hotel is well positioned to explore the sites of Palermo.

Tutto ma soprattutto la boiserie e il suo aspetto un po’ retrò ma pulito, ordinato e attualizzato che richiama lo stile composito e il vecchio Liberty

Die Lage, die Größe der Zimmer.

Un très bon emplacement. Aucun bruit
Superbe décoration et très propre

Hotel was decorated beautifully, in an old grand European style. The front desk, breakfast room staff were very friendly and helpful. The room was spacious, clean and comfortable and the bathroom has some counter space which is pretty rare in a lot of European hotels. Breakfast buffet was great with many offerings. The location was very convenient, about a 10 -15 minute walk to old town. The front desk arranged an early morning taxi to the airport, and it was on time.

It was clean and classy

If you want to stay in a traditional 5 star hotel with olde world surroundings and want to enjoy the service and travel experience from a previous age, this is the place. Bell boys (men in fact) in red uniforms, suited reception, maids with caps and pinnafores, evening turn down service with bedside mats and change of towels; I was reminded of a bygone age. Best of all was how helpful and friendly everyone is. This is a credit to Gisella the Hotel Director who has obviously ensured that the hotel’s culture is reflected in the staff.

Previous reviews have commented on the street noise. Yes it can be noisy but correct use of the wooden external shutters dampens this down. They need to be closed and the shutter slats closed. We noticed quite a difference when we did this.

The hotel is very centrally located for everything (restaurants, shops and sights) and is very walkable. If you want a taxi, ask reception to book one which means it will be metered. Usual issues with having to negotiate otherwise. We also used the bus service in Via Roma. Hotel side of Via Roma if heading towards Central Station. Buy tickets from the tabac and endorse in the bus on machine near the driver. Many buses have inspectors who you can pay instead. Recommend taking the bus 101 for frequency. We waited a long time for the 124 to Capo market. There is also a free transit bus. Get map from the hotel.

Buffet breakfast was enormous and a treat. There is even prosecco if you feel like it. Cooked breakfast, fresh fruit, continental breakfast and especially all the cakes and sweet treats. There is something for everyone.

We can only thank the staff (too many to mention by name and we didn’t get everyone’s name) for everything they did for us during our 8 day stay and before we arrived. Special thanks go to Wim and Roberto on Reception for dealing with our multiple queries and booking restaurants, calling taxis, etc. Wim also booked our day in the Lido in Cefalu for us. Alessia in the breakfast dining room for remembering our drinks order in the morning which was appreciated. Alessio the bell boy who helped me out by pointing out that the easypark app had my car in the wrong location and helped me use the parking machine.

We hired a car from Sicily by Car in Stabilo Marine and had an excellent experience. Use the app for a cheaper rate but make sure you get roadside cover too. There is parking around the hotel but it is challenging to get a car space as it is free after 8pm until 8am. It is also very tight parking. Also best to use the parking machines as easypark app can get your car location wrong and it is mainly apcoa (different operator not on the anpp) around the hotel. The machines can start the parking time from 8am the next day so no need to get up early. The hotel can arrange parking if you can’t find a space. Be aware there is a ZTL Palermo in operation which requires daily payment and registration if you enter the zone. The hotel is outside the ZTL but Wim can help you with this if necessary.

Highly recommended to stay. You won’t be disappointed.

We used SicilyTransfer to go to Palermo airport and the hotel can book this for you as they are on its central reservation system. Nice knowledgeable driver (Giacomo) in a Mercedes van.

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