Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location and breakfast
Cons:
Rooms can be small and noisy
Issues with cleanliness in some areas

Categories

Cleanliness
8.43
Guests noted cleanliness but there were some minor issues with room views and cleanliness in some areas.
Service
9.2
The staff was frequently described as friendly, helpful, and accommodating.
Location
9.24
Many reviews highlighted the hotel's great location near attractions and shopping areas.
Room Quality
8.19
Rooms were often noted as small with some noise issues, but overall clean and satisfactory.
Amenities
8.72
Standard amenities were provided, but some guests wished for more features like air conditioning.
Value for Money
8.68
Guests felt the experience was generally worth the price, considering location and services.
Food and Beverage
9.23
Breakfast received high praise for variety and quality, contributing positively to the overall experience.
Overall Experience
8.7
Most guests had a very pleasant stay and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:22

Property Description

Luxurious Old-World Charm
Experience the timeless elegance of the Grand Hotel Wagner in Palermo. Immerse yourself in the historic ambiance of this early-20th century building, featured in the iconic film ‘The Leopard’. Admire the exquisite interiors adorned with chandeliers, rare marble, and antique furniture.

Elegant Dining and Entertainment
Indulge in a cocktail at the sophisticated American Bar or unwind to soothing melodies at the Piano Bar. The hotel offers a culinary journey through its dining options, promising a delightful experience for your senses.

Modern Amenities and Business Facilities
Stay connected with modern technology and take advantage of the hotel's conference and business facilities. Relax and rejuvenate in the fitness area, sauna, or with a luxurious massage. Elevate your stay with the perfect blend of comfort and convenience at Grand Hotel Wagner.

Important information:

Please note the sauna and fitness area are at extra costs.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMO

Location

Guest Reviews

8.8
Based on 3374 reviews
Cleanliness: 8.43
Service: 9.2
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 9.23
Overall Experience: 8.7
D
Daniele • couple • gb
10
2026-09-19 • via Nuitee
B
bomdulki • solo_traveller • kr
8
Pros:

고풍스러운 호텔에 만족했습니다

Cons:

없습니다

2026-09-18 • via Nuitee
P
PAOLO • couple • mc
8
Pros:

Gentilezza dello staff e colazione

Cons:

Le camere hanno urgente bisogno di una rinfrescata. Con la scelta di materiali a disposizione, la moquette non serve proprio piu

2026-09-18 • via Nuitee
N
Noelia • solo_traveller • es
6
Muy buena ubicación y excelente atención, pero necesita conservar mejor el mobiliario
Pros:

El servicio

Cons:

La conservación

2026-09-17 • via Nuitee
K
Korljan • couple • fr
8
Good, but not faboulous.
Pros:

It is la vielle dame, the old lady od Palermo hotel institutions. Its location is fantastic.

Cons:

The hotel needs renovation, its bathrooms are already leaving something to be desired. The use of the gym should be paid additionaly, which is difficult to accept.We like the wallet service, ideal for tourists. Even the breakfast could be improved, the ham was of a mediocre quality, as well as sausages.

2026-09-16 • via Nuitee
I
isabel • couple • pt
10
2026-09-16 • via Nuitee
L
Lindsay • extended_group • au
9
Very good
Pros:

Staff were friendly and helpful

Cons:

It's unusual in a 5 star hotel to pay extra for cooking food like omelettes

2026-09-15 • via Nuitee
E
Elizabeth • family_with_children • au
8
Pros:

Breakfast on the rooftop was nice

2026-09-15 • via Nuitee
V
Valeria • solo_traveller • ch
9
Pros:

Tutto.

Cons:

Unica cosa non ottimal era il materasso del letto: troppo molle.

2026-09-14 • via Nuitee
K
Kate • family_with_children • gb
6
Rather disappointing for a 5 star hotel.
Pros:

The room was lovely and exceeded- spacious and clean with a well equipped bathroom. The shower was great too.
We had reflexology in the spa and the lady who did it was amazing - the best reflexology we have ever had.
The staff generally were friendly and helpful.

Cons:

The common parts of the hotel are desperately in need of updating. As you enter, the carpet is worn and filthy and does not make a good first impression. The lounge area is old fashioned and feels very unloved and rather sad.
The breakfast room is appalling and like something from the 1970's - the breakfast too was rather disappointing.
We just had the coffee and left to go elsewhere.

2026-09-14 • via Nuitee
P
Piero • solo_traveller • it
8
Pros:

la posizione

Cons:

il bidet del bagno addossato al lavello e la doccia piccola per un hotel cinque stelle.

2026-09-14 • via Nuitee
B
Brenda • solo_traveller • us
10
Pros:

Exceptional staff & bartender. Everything was perfect.

Cons:

A/c can't cool the room as well as American a/c.

2026-09-13 • via Nuitee
E
Earl • couple • us
10
Very friendly staff & drinks reasonable priced .
Pros:

Style & furnishing

Cons:

All good

2026-09-12 • via Nuitee
G
giuseppe • solo_traveller • it
7
Soggiorno confortevole in prestigiosa struttura d'epoca
Pros:

La stanza, ampia e accogliente come sempre! Ottimo l'impianto di climatizzazione e perfetta la doccia. anche il wifi non male...

Cons:

Ho chiesto upgrade da singola a doppia uso singola. me lo hanno concesso, ma a pagamento ed anche ad un prezzo particolarmente salato, nonostante fossi un cliente affezionato

2026-09-11 • via Nuitee
J
JULIA-MARIE • family_with_children • fr
9
Pros:

Hotel très beau et confortable. Chambres impeccables et personnel très professionnel (aussi bien à la réception, qu'au bar et que dans les chambres) !

Cons:

RAS

2026-09-10 • via Nuitee
E
Eugen • couple • ro
10
Pros:

Am avut o experiență foarte plăcută la acest hotel și m-am simțit excelent pe toată durata șederii. Personalul a fost foarte amabil, atent și primitor, iar atmosfera a fost una relaxantă și plăcută. Camera a fost curată, confortabilă și bine întreținută, iar serviciile au fost peste așteptările mele.

Totul a fost organizat foarte bine, de la cazare până la plecare. Se vede că se pune accent pe confortul și satisfacția oaspeților.

Cu siguranță voi reveni cu drag și recomand acest hotel tuturor celor care își doresc o ședere plăcută, liniștită și fără griji. Mulțumesc întregii echipe pentru ospitalitate! ⭐⭐⭐⭐⭐

2026-09-10 • via Nuitee
P
Peter • couple • ca
8
2026-09-08 • via Nuitee
C
Christian • couple • de
9
Pros:

We greatly enjoyed our stay at Grand Hotel Wagner. Our room was spacious and comfortable. The staff was very friendly and helpful. Breakfast was very good, and the hotel bar and lobby are a great place to start an evening with a good drink.

2026-09-08 • via Nuitee
F
francesco • solo_traveller • it
10
soggiorno per lavoro, esperienza eccellente.
Pros:

ho soggiornato una notte per lavoro. Arrivato molto tardi e ripartito dopo la colazione. Oltre alla posizione, alla camera gradevole, silenziosa e pulita, oltre al letto comodissimo ed alla colazione, ho apprezzato tantissimo l'attenzione del personale che, tra l'altro, a fronte di un piccolo inconveniente in cui sono incorso durante il soggiorno e di cui mi sono reso conto in seguito, si è dimostrato impeccabile per professionalità e cortesia.

2026-09-07 • via Nuitee
N
Nelson • extended_group • uy
9
2026-09-07 • via Nuitee