Hotel Terra Jackson Hole, a Noble House Resort

Hotels
9.5 (181 reviews)
3335 West Village Road , Teton Village , us

Free
Children allowed
Pets allowed

Facilities

Supervised childcare/activities
ATM/banking
Ski storage
Television in common areas
Front desk (limited hours)
Ski-in/ski-out access
Express check-in
Free wired internet
Golfing on site
Playground on site
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Spectacular location
Cons:
Room size issues
High prices for services

Categories

Cleanliness
9.5
Overall, the cleanliness was satisfactory, although there were mentions of minimal housekeeping.
Service
10
Staff were incredibly friendly and helpful, with notable mention of exceptional support from D’Nidra during a critical issue.
Location
10
The location in Teton Village was highlighted positively, particularly its accessibility and beauty.
Room Quality
9
Room size issues were noted, with some guests finding them cramped; however, the overall hotel quality was appreciated.
Amenities
9.5
Amenities were deemed adequate but noted that more options could enhance the experience.
Value for Money
8.5
Several reviews pointed to the hotel being overpriced for the value provided.
Food and Beverage
9.5
Dining options received positive feedback, although not exceptional.
Overall Experience
10
Despite some shortcomings, the overall experience was positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 13:38

Property Description

Luxurious Amenities and Services
Hotel Terra Jackson Hole offers top-notch amenities including an outdoor pool, spa, fitness centre, and ski valet services. Guests can indulge in ultimate relaxation and convenience during their stay.

Gourmet Dining Experience
With on-site restaurants, guests can savor delicious meals without having to leave the hotel. Enjoy a variety of culinary delights while taking in the beautiful surroundings of Teton Village.

Prime Location for Adventure
Located just 2.6 km from Grand Teton National Park, Hotel Terra Jackson Hole is the perfect base for outdoor enthusiasts. Enjoy skiing, golfing, cycling, and more right at your doorstep. Don't miss the chance to explore the stunning surroundings!

Experience luxury, convenience, and adventure at Hotel Terra Jackson Hole. Book your stay now for an unforgettable getaway.

Important information:

Upon check-in, photo ID and a credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and fees may apply.

Please note that the "Three-Bedroom Condo" is in Crystal Springs (0.1 miles from the Hotel Terra) and that the "Three-Bedroom House" is in Granite Dridge (0.5 miles from the Hotel Terra).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAC

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

9.5
Based on 181 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 9
Amenities: 9.5
Value for Money: 8.5
Food and Beverage: 9.5
Overall Experience: 10
D
Dr. Thorsten Wenzel solo_traveller es
10
Pros:

Exzellentes Gesamtpaket

2026-06-11 via Nuitee
R
Renee couple us
10
Fun Easter ski weekend saw moose 🫎 & 🦬 Bison
Pros:

Location to ski rental close

Easter morning free tram to top had church service

Cons:

It applicable

2026-06-09 via Nuitee
V
V1705MZmaryj NONE Snowmass Village, Colorado
10
Best Hotel in Teton Village
Pros:

Best place in Teton Village. Not stuffy and a very nice staff. They hotel is beautiful and well kept. Very dog friendly too

2026-06-08 via Tripadvisor
L
lynnrD3306MC NONE
10
Wonderful week
Pros:

The staff (Dulce and Aisha) were very friendly and very helpful and very accommodating. We enjoyed our week in Teton Village. It was a nice atmosphere.

2026-06-07 via Tripadvisor
S
stevekN7434AL NONE
10
Excellent / 5 Start Hotel
Pros:

This is def. A 5 start hotel experience with great rooms, nice lobby, restaurant and bar. Super cozy hotel and great location. 15 min. Ride to downtown Jackson hole. Will not be disappointed

2026-06-06 via Tripadvisor
J
jaja1040 NONE Sevierville, Tennessee
10
Wonderful stay
Pros:

The accommodations at Hotel Terra were very comfortable with a walk-in shower, full-size refrigerator and kitchen. It was everything that we needed. We stayed using an American Express travel promotion and ate their Osteria for dinner and breakfast. The food and service were excellent and very convenient. We would definitely consider staying here again

2026-06-05 via Tripadvisor
G
Getaway19515449654 NONE
8
The views are amazing!
Pros:

Location location location was super! So much to do. Food and as great just slow service at breakfast. Staff very friendly. Massages were amazing!

2026-05-27 via Tripadvisor
A
Adventure32396480115 NONE
10
20th Anniversary Stay
Pros:

We stayed for our 20th Anniversary and could not be more happy with the hotel. It is spectacularly clean and well appointed. We were upgraded to a one bedroom suite, and it was simply amazing. The staff and the grounds are amazing. We will definitely be back.

2026-05-24 via Tripadvisor
N
N4488CQdavidp Business
10
Teton Village Oasis
Pros:

Location in Teton Village is nice, easy access to ski gondolas, restaurants, shops. Hotel is well decorated and maintained. On site restaurant, Osta, serves great Italian cuisine with creative wine and cocktail menu. Staff are friendly, helpful, and knowledgeable of the surrounding area's places of interest.

2026-05-21 via Tripadvisor
R
R1010WOkareni Couples
10
Beautiful property with an amazing staff
Pros:

The hotel was lovely but just getting ramped up for the Summer high season so many of the surrounding businesses were still closed pre-Memorial Day. Dolce at the front desk was particularly lovely and extremely helpful.

2026-05-20 via Tripadvisor
U
U3093DOalisona NONE
10
MUST stay at Hotel Terra!
Pros:

MUST stay here!!! Warm cookies await after a perfect, convenient ski day. Friendly staff await your every move. Facilities super clean and modern after a recent renovation.

2026-04-04 via Tripadvisor
J
JoseC96 NONE Wichita, Kansas
10
Staying at Terra makes spring skiing even more fun
Pros:

We had a lovely time over the "Rendezvous Festival" weekend! My lady and I totally enjoyed our time at Hotel Terra and look forward to making it a yearly tradition.

2026-03-31 via Tripadvisor
N
nicole couple br
4
Pros:

Spa bom

Cons:

Custo Beneficio pessimo e servico muito ruim

2026-03-24 via Nuitee
F
familytravelers411 Family
10
Great stay in Teton Village
Pros:

Great location with a short walk to the tram and lifts of JHMR. Very spacious and clean room, friendly and helpful staff, good restaurant on premises . We had a wonderful time!

2026-03-18 via Tripadvisor
J
jennymO3519BK Business
4
Disappointed "luxury", inadequate service, not as close to skiing as advertised
Pros:

Long walk to the lifts considering it's called "ski in/out". You can ski back to the hotel, but to get TO the lifts, it's quite a long walk (uphill too). The lobby and restaurant/bar were lovely. The room had good storage. The bathroom had terrible lighting and water pressure. Unfortunately, the hotel had a hard time accommodating my very common request to have non-allergenic pillows (I'm allergic to down). They said they couldn't switch them out at 10:08pm bc the cleaning staff had already left for the day. Then after some back and forth, they offered up couch pillows as the only alternative.

Additionally, the elevator was broken for at least 36 hours of our stay and we were on the 5th floor. There is only ONE elevator and when it doesn't work, there is nothing to do except walk up all 5 flights of stairs, everytime you come and go. My husband was on crutches and there was no service elevator or anything!! He had to hobble up and down in extreme pain to get to and from our room. Very disappointing overall! Especially for a "luxury" hotel.

2026-03-16 via Tripadvisor
F
frankc407 Family
10
An emergency, a canceled trip and an amazing experience!!
Pros:

We had a situation whereby our pet of 17 years needed emergency care the day of our departure. We had to cancel our 3 night stay. I called the hotel and Tyler answered, with compassion and professionalism. I explained the situation, and we had a non refundable room, I might add, and pricey but, it's high season, ski in ski out and we were there only a few nights. He immediately offered to me not to worry and said "don't worry about the room, we'll refund it entirely, it's senseless for you to have to worry about a refund." I couldn't believe it!! He said he will ensure my record is properly documented and I received the refund within a few hours! Additionally I also spoke with Alyssa, the concierge, who handled our ski rentals smoothly and completely. She had been in touch with us 1 week prior to our arrival to offer her assistance w/transportation, rentals or reservations. Extremely impressed, with how quickly she responded to my inquiries and handling our situation. Will definitely be heading back there later this year. Highly recommended. Bravo Tyler and Alyssa!!

2026-03-03 via Tripadvisor
H
hnconnors94 NONE Seattle, Washington
10
Wonderful Stay!
Pros:

Great experience at Hotel Terra! The guest room had a wonderful view of the village and surrounding mountains. It was the perfect location for my ski trip as we were only a 3-minute walk to the Tram and Gondolas. The hotel has a complimentary ski valet to store skis, poles and ski travel tubes which was very helpful! After skiing I went to the spa to enjoy the steam room and rooftop hot tub, which was the perfect way to end the day. I wish I knew the lovely associate at the spa front desk to give her a shout out but she was so kind and welcoming every time I went to the spa. I highly recommend staying at Terra!

2026-03-03 via Tripadvisor
H
Happiness730550 Family
10
Jackson Hole Veterans Recommend Hotel Terra
Pros:

We have been skiing in Jackson Hole for nearly 30 years, until recently staying on the mountain (Teton Village) at the Alpenhof, which we loved for its informality and authenticity. Unfortunately, that hotel changed hands after the death of its longtime owner and went rapidly downhill (that's a subject for another review) so we switched a few years ago to the Terra, which we love. It's certainly not the Four Seasons, and that's a good thing, both in terms of value and ambiance. We've stayed there several times over the last three years. The rubber met the road last Christmas, when Jackson was the only mountain in North America with snow and the resort was slammed. Yes, there were hiccups: not enough housekeeping staff, elevator gremlins, overbooked restaurant (the excellent Osteria), but the hotel staff handled this with grace under pressure. We recently returned for Presidents' Day Week and it was smooth sailing all the way. We have already booked three weeks for 2026/7. The Terra is the Goldilocks price point -- not inexpensive, but worth it. If the Four Seasons is too rich for your pocketbook --or just too fancy for your taste -- this is a great choice.

2026-03-01 via Tripadvisor
R
Relax786928 Family
10
Exceptional staff and service, great hotel
Pros:

Fantastic location (easy walk to the lifts), clean and comfortable rooms.

What made this hotel extra special was the management and staff who went over and above expectations to make our stay a special one. Everyone was kind, thoughtful, helpful and cheerful. Highly, highly recommend this hotel.

2026-02-19 via Tripadvisor
7
724lambertc NONE
10
A solid in the middle of Teton Village
Pros:

Comfy room and very good conditions overall. Good house keeping.

Very tasty restaurant.

Excellent location with nearly “ski in ski out” access.

2026-01-30 via Tripadvisor