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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Terrace
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Garden
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Laundry
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Luggage storage
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Airport shuttle
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Tour desk
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Hot tub/Jacuzzi
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Spa/wellness center
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Outdoor pool
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Airport shuttle (additional charge)
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Adult only
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Breakfast takeaway containers
Review Highlights
Categories
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Property Description
Luxurious Design Hotel in Mazatlan
Infinity Pool and Spa
Indulge in relaxation at the infinity pool or pamper yourself with a variety of treatments at the onsite spa.
Elegant Rooms with Modern Amenities
Experience comfort in every detail with air-conditioned rooms featuring minimalist décor, flat-screen TVs, and free Wi-Fi. The private bathrooms offer bathrobes, slippers, and premium toiletries.
Authentic Dining and Cultural Exploration
Savor traditional Mexican cuisine at Lucila's Restaurant and immerse yourself in the local culture with nearby museums and historic sites.
Experience the essence of luxury and comfort at Casa Lucila Hotel Boutique. Book now for an unforgettable stay in Mazatlan.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Una estancia muy exclusiva, habitaciones limpias y servicio muy personal.
estuve satisfecho con todo lo arriba calificado
cancelacion a ultima hora del servicio de masaje
Excellent place
Excellent
We stayed 2-days in a King Ocean view room. The view was amazing. The bed was very comfortable The bathroom was very large with a rain shower head. Staff was very friendly and accommodating. An amazing romantic hotel.
Only one downside, no hot water for the sink or shower. I let the front desk know, but it was not repaired.
Very nice room with ocean view, Huge bathroom. All quite stylish and very well located in the old town. Priced higher than average but very much worth the extra $$.
The property was very clean and the staff friendly! The location was excellent for walking the malecon, going to the beach and restaurants in the historic center! There were a couple nights where there was an event nearby that was extremely loud until about 10pm.
Location is great with awesome views! Walking distance to great restaurants and local shop. The location is probably the best in Mazatlán.
I have stayed at this location several times over the last 10+ years. After the original owners sold the hotel changes were made and corners cut. Now the hotel has lost its luster. Floors not swept during the 3 nights I was there. Fountain in the courtyard torn apart and furniture showing showing signs of ware. Signage taken off the wall and and not replaced or repaired. Ordered a drink to be delivered to pool side and it never showed up. And the hotel does not answer the phone when trying to get in touch with them.
Beautiful intimate property with a great staff. Restaurant was very good.
Allways a nice place to stay!!!
Beautiful rooms, great staff
Property was quiet and staff was friendly and accommodating
We wish that we could have stayed longer than a week. Staff are very attentive and friendly. Restaurant quite good.Would recommend to anyone who prefers a small hotel with personalized service.
I enjoyed my stay at Casa Lucila for the second time. However, I was very disappointed with the fact that they refused to honor the $25 dining credit I was supposed to receive as a silver member when I booked the room with hotels.com. I wish I would have known this before I had my breakfast and had to pay for an additional charge.
The property did not honor upgrade option, said I need to contact Expedia to get the room upgrade.
Nice little boutique hotel located close to the Old Town and right across from the Malcom. The staff was very friendly and the cleaning crew did a good job of making the bed and providing us towels each day. The restaurant is quite good. That's kind of where the positive stuff stops. For multiple days and multiple hours each day there was a jackhammer being used on property. Pretty much made it impossible to relax in your room or at the pool due to the noise. One morning they were setting up for a large crowd for lunch and started moving chairs and tables at sunrise - roughly 6:00 a.m. Some quick background -The rooms at the property are located around a central courtyard . When they were moving the furniture and hollering at each other, it certainly became impossible to sleep. They don't seem to have a lot of respect for the fact that they have people staying in the rooms. A couple of other things you should be aware of - they do have a pool but it's the size of a large jacuzzi with only six lounge chairs. There are no real good public spaces to sit and relax and the rooms pretty much have a bed and the necessaries. There's no where's good to sit in the rooms either.
This is listed as a four-star property but I wouldn't give it anything more than three stars.
I would definitely recommend and come again. I am so thankful for the staff they are definitely dedicated and made my stay very enjoyable.
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